JOBILY AI SUMMARY
What you'll do
- Own account management and growth plans for assigned clientele
- Work cross-functionally and orchestrate internal delivery teams on customer success
- Ensure operational backlog is delivered on-time for assigned accounts
- Perform pitching and drive engagement and influence at customer level
- Own relationship building for key accounts in your industry
- Participate in industry-related external fora to engage with sector executives
- Stay updated on technological insights and advise customers on transformation
- Ensure Net Promoter Scores and customer satisfaction metrics are met
- Sponsor industry trends internally to support product development and marketing
Key requirements
- 5+ years' experience
- Account management and B2B sales expertise
- Customer relationship building and customer lifecycle management skills
- Cross-functional collaboration and communication skills
- Technology adoption understanding related to cloud solutions
- Industry knowledge and business growth strategies
- English language fluency, driving licence, and computer literacy
- Generalpreferred
Benefits
- Award-winning work environment certified #1 Top Employer in Greece, competitive pay and bonus package, private health and medical insurance, hybrid way of working, unlimited connectivity and access to learning resources, inclusive parental leave policies, remote work equipment, extra days off, office amenities depending on location, special employee discounts.
About the job
We are looking for an Industry Lead to create long-term, trusting relationship with our customers. The Industry Lead engages customers on their business transformation and advises them on Vodafone’s broad range of products across connectivity and beyond solutions, with the ultimate purpose to help…



