JOBILY AI SUMMARY
What you'll do
- Define and lead the Family segment strategy and identify growth opportunities through customer insights and competitive analysis.
- Own the Family segment P&L, drive revenue growth and margin optimization, and monitor performance for corrective action.
- Lead go-to-market execution, defining offers, pricing and bundling across retail, digital, inbound and outbound channels.
- Design and evolve converged, bundled propositions across postpay, fixed, TV and value-added services.
- Drive customer lifetime value and retention through loyalty, upsell and cross-sell initiatives.
- Coordinate end-to-end execution with Product, Commercial, Digital, Retail, Finance and CX teams.
Key requirements
- 8+ years' experience
- Commercial strategy, P&L ownership and revenue growth
- Go-to-market strategy, pricing and bundling, and channel execution
- Telecommunications products, convergence strategies and multi-product proposition management
- Customer lifetime value optimization and customer retention
- Customer insights, market and competitive analysis, and analytical capabilities
- Margin optimization
Benefits
- Competitive pay, bonus and remuneration package;
- private health and medical insurance;
- hybrid working with remote-work-abroad options.
- Benefits also include learning resources, paid parental leave, remote-work equipment, extra days off, office amenities, and employee discounts.
About the job
The Family Segment Manager is a senior leadership role responsible for owning and developing Vodafone’s Family (Household) segment as a core pillar of the company’s commercial strategy. The role leads the end-to-end management of converged propositions across postpay, fixed, TV, and value-added…




