What you'll do
- Apply content policies and handling procedures consistently
- Monitor abuse reports and enforce the client's terms of use
- Review videos, news stories, images, political ads, and social media profiles
- Classify content by age suitability, violence, sexual content, and political transparency
- Escalate performance-impacting changes through appropriate channels
- Adhere to security measures, confidentiality, and project requirements
- Participate in employee assistance, wellness, reporting, and training programs
Key requirements
- 1+ years' experience
- Content moderation, content classification, and content policy enforcement
- Abuse report monitoring and escalation procedures
- English fluency and Western Balkan language fluency
- Verbal communication, written communication, and interpersonal skills
- Cultural awareness and confidentiality
- Computer proficiency and KPI adherence
- General Studies
Benefits
- TaskUs provides daily wellness activities including dance parties, fitness challenges, onsite wellness programs, video games, and team development exercises.
- Employees receive onsite free snacks, popcorn, and access to food vendors, as well as wellness coaching and wellness groups.
About the job
As a Content Moderator, you will be instrumental in keeping our online world engaging, appropriate, and safe. You will apply a content policy to digital content and execute handling procedures with consistency. The best candidates are able to identify subtle differences in the meaning of digital…
About the company
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
About the company
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.