What you'll do
- Apply content policies and handling procedures consistently to digital content
- Monitor abuse reports and enforce the client's terms of use
- Review videos, news stories, images, political ads, and social media profiles
- Score content for age appropriateness, violence, sexual content, and political transparency
- Escalate performance-impacting changes through appropriate channels
- Follow security measures, confidentiality requirements, and project procedures
- Participate in employee assistance, wellness, reporting, and training programs
Key requirements
- 1+ years' experience
- Content moderation, digital content review, and content classification
- Content policy enforcement, policy compliance, and escalation procedures
- Abuse report monitoring
- English fluency and Polish fluency
- Operations experience in shared services or customer experience
- Cultural awareness, confidentiality, and security procedures
- General Studies
Benefits
- TaskUs provides daily wellness activities including dance parties, fitness challenges, onsite wellness programs, video games, and team development exercises.
- Employees receive onsite free munchies and popcorn, with food available for purchase from the market or local food vendors, and can attend wellness coaching sessions and wellness groups.
About the job
As a Content Moderator, you will be instrumental in keeping our online world engaging, appropriate, and safe. You will apply a content policy to digital content and execute handling procedures with consistency. The best candidates are able to identify subtle differences in the meaning of digital…
About the company
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
About the company
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.