What you'll do
- Apply content policies and handling procedures consistently to digital content.
- Monitor abuse reports and enforce the client's terms of use.
- Review videos, news stories, images, political ads, and social media profiles.
- Assess content for age appropriateness, violence, sexual content, and political transparency.
- Escalate changes that may affect performance or help maintain required KPIs.
- Participate in employee assistance, wellness, training, reporting, and team development activities.
- Follow security measures, confidentiality requirements, and other project requirements.
Key requirements
- 1+ years' experience
- English and Bulgarian fluency
- Content policy enforcement and content moderation
- Content assessment and abuse report monitoring
- Strong written and verbal communication
- Interpersonal skills and empathy
- Cultural awareness, political and social awareness, escalation, confidentiality, and security compliance
- Any Field
Benefits
- TaskUs provides daily wellness activities including dance parties, fitness challenges, onsite wellness programs, video games, and team development exercises.
- Employees receive onsite free munchies, popcorn, and access to food from the market or local vendors, as well as wellness coaching sessions and wellness groups.
About the job
As a Content Moderator, you will be instrumental in keeping our online world engaging, appropriate, and safe. You will apply a content policy to digital content and execute handling procedures with consistency. The best candidates are able to identify subtle differences in the meaning of digital…
About the company
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
About the company
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.