What you'll do
- Find prospects to understand business needs and provide tailored product recommendations
- Conduct research on customer contracts and history using Sales Navigator and ZoomInfo
- Deliver product demonstrations and create customer-specific use cases
- Manage your sales pipeline and provide updates on progress and forecasts
- Collaborate with internal teams to resolve customer issues and expand product adoption
- Cultivate and nurture long-term customer relationships and advise customers
Key requirements
- Italian and English language proficiency
- Outbound sales skills including prospecting, lead qualification, negotiation, objection handling
- Upselling and cross selling techniques
- Customer relationship management skills
- Understanding of cloud-based solutions and subscription models
- Sales forecasting and pipeline management
- Research on customer contracts and history using Sales Navigator and ZoomInfo
- Presentation skills
Benefits
- Monday - Friday work week with no weekend shifts.
- Supportive of professional development, career growth initiatives, inclusive culture, and community involvement.
- Healthcare benefits including private insurance, medical and dental, paid time off, wellness programs, and performance bonuses.
About the job
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Italian-English Customer Success Account Manager working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose…
About the company
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
About the company
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.