hotel manager eliamos villas hotel & spa
Aug 7, 2026 · SWOT Hospitality
What you'll do
- Oversee the overall day-to-day operations of the hotel
- Ensure smooth and efficient operation of all hotel departments including Front Office, Housekeeping, Food & Beverage, and Maintenance
- Lead, supervise, motivate, and evaluate hotel staff
- Ensure exceptional guest service standards and high levels of guest satisfaction
- Handle and resolve escalated guest complaints and operational issues
- Monitor hotel performance including budgets, operating costs, revenue, and KPIs
- Develop and implement operational policies, procedures, and service standards
- Identify opportunities to improve operational efficiency, guest experience, and financial performance
- Represent the hotel professionally in dealings with guests, business partners, and public authorities
Key requirements
- Hotel Operations Management and KPI Monitoring
- Staff Leadership and Guest Service Excellence
- Complaint Resolution and Operational Efficiency Improvement
- Budget and Cost Management
- Policy and Procedure Development
- Interdepartmental Coordination and Business Partner Relations
Benefits
- Salary: €1,500–€2,400 per month, depending on qualifications and experience.
- Accommodation.
- Meals during working hours.
- Career growth opportunities within the company.
- Supportive and dynamic working environment.
- Paid annual leave and public holiday entitlements.
- Company-provided mobile phone and laptop.
About the job
Requirements
Oversee the overall day-to-day operations of the hotel.
Ensure the smooth and efficient operation of all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational areas.
Lead, supervise, motivate, and evaluate hotel staff, fostering a positive and productive work environment.
Ensure exceptional guest service standards and high levels of guest satisfaction.
Handle and resolve escalated guest complaints and operational issues in a timely and professional manner.
Monitor hotel performance, budgets, operating costs, revenue, and key performance indicators (KPIs).
Develop and implement operational policies, procedures, and service standards.
Identify opportunities to improve operational efficiency, guest experience, and financial performance.
Represent the hotel professionally in dealings with guests, business partners, and public authorities.
Benefits
Salary: €1,500–€2,400 per month, depending on qualifications and experience.
Accommodation
Meals during working hours
Career growth opportunities within the company
Supportive and dynamic working environment
Paid annual leave and public holiday entitlements
Company-provided mobile phone and laptop
About the company
Established in May 2013, SWOT Hospitality is a leading hotel management company based in Athens, Greece specializing in hotel management, asset management and development, investment management, sales & marketing and advisory services. SWOT’s experience, professionalism, and ability to effectively respond to the rising demands of the global hospitality industry has led top investors and developers to entrust the company with realizing their vision to excellence. SWOT Hospitality is currently managing a portfolio worth 250 mil euros in Greece and Southeastern Europe. The company collaborates with renowned international hotel chains such as Hilton, Marriott International Inc., Hyatt Hotels Corporation, Accor S.A., and Nikki Beach Hotels & Resorts. Additionally, SWOT holds White Label Operator (WLO) certification from Intercontinental Hotels & Resorts and Leading Hotels of the World. The Firm’s principals have maintained a consistent track record of strong performance and value creation. They have acquired, developed, and managed some of the most high-profile hotels in the region, with more than 3,500 rooms and a value in excess of €1 billion.
About the company
Established in May 2013, SWOT Hospitality is a leading hotel management company based in Athens, Greece specializing in hotel management, asset management and development, investment management, sales & marketing and advisory services. SWOT’s experience, professionalism, and ability to effectively respond to the rising demands of the global hospitality industry has led top investors and developers to entrust the company with realizing their vision to excellence. SWOT Hospitality is currently managing a portfolio worth 250 mil euros in Greece and Southeastern Europe. The company collaborates with renowned international hotel chains such as Hilton, Marriott International Inc., Hyatt Hotels Corporation, Accor S.A., and Nikki Beach Hotels & Resorts. Additionally, SWOT holds White Label Operator (WLO) certification from Intercontinental Hotels & Resorts and Leading Hotels of the World. The Firm’s principals have maintained a consistent track record of strong performance and value creation. They have acquired, developed, and managed some of the most high-profile hotels in the region, with more than 3,500 rooms and a value in excess of €1 billion.