general manager - new luxury property in ampelokipoi
Sep 12, 2026 · SWOT Hospitality
What you'll do
- Oversee daily hotel operations ensuring smooth functioning across all departments
- Act as point of contact for vendors, partners, and service providers
- Oversee daily operation of Front Office, Housekeeping, and Maintenance departments
- Ensure coordination between departments to deliver seamless guest experience
- Monitor daily operations including occupancy levels, arrivals, departures, and VIP guests
- Resolve operational issues and guest concerns promptly and professionally
- Conduct regular property inspections for cleanliness, safety, and presentation standards
- Monitor guest feedback, online reviews, and satisfaction scores
- Handle guest complaints and service recovery when required
Key requirements
- 5+ years' experience
- Hospitality operations across multiple departments
- Leadership skills to motivate and manage diverse teams
- Organizational and communication skills for efficient hotel management
- Problem-solving mindset with decision-making under pressure
- Budget development and business planning
- Negotiation skills for internal and external engagements
- Data analysis for monitoring performance metrics
- Business Administration / Hospitalitypreferred
Benefits
- A dynamic, friendly, and collaborative work environment.
- Opportunities for professional growth and career advancement.
- Competitive salary and benefits package.
About the job
The General Manager is responsible for overseeing the day-to-day operations of a boutique hotel in Ampelokipoi, ensuring exceptional guest experience, efficient departmental performance, and compliance with company standards. The role requires a hands-on leader who can manage multiple departments…
About the company
Established in May 2013, SWOT Hospitality is a leading hotel management company based in Athens, Greece specializing in hotel management, asset management and development, investment management, sales & marketing and advisory services. SWOT’s experience, professionalism, and ability to effectively respond to the rising demands of the global hospitality industry has led top investors and developers to entrust the company with realizing their vision to excellence. SWOT Hospitality is currently managing a portfolio worth 250 mil euros in Greece and Southeastern Europe. The company collaborates with renowned international hotel chains such as Hilton, Marriott International Inc., Hyatt Hotels Corporation, Accor S.A., and Nikki Beach Hotels & Resorts. Additionally, SWOT holds White Label Operator (WLO) certification from Intercontinental Hotels & Resorts and Leading Hotels of the World. The Firm’s principals have maintained a consistent track record of strong performance and value creation. They have acquired, developed, and managed some of the most high-profile hotels in the region, with more than 3,500 rooms and a value in excess of €1 billion.
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About the company
Established in May 2013, SWOT Hospitality is a leading hotel management company based in Athens, Greece specializing in hotel management, asset management and development, investment management, sales & marketing and advisory services. SWOT’s experience, professionalism, and ability to effectively respond to the rising demands of the global hospitality industry has led top investors and developers to entrust the company with realizing their vision to excellence. SWOT Hospitality is currently managing a portfolio worth 250 mil euros in Greece and Southeastern Europe. The company collaborates with renowned international hotel chains such as Hilton, Marriott International Inc., Hyatt Hotels Corporation, Accor S.A., and Nikki Beach Hotels & Resorts. Additionally, SWOT holds White Label Operator (WLO) certification from Intercontinental Hotels & Resorts and Leading Hotels of the World. The Firm’s principals have maintained a consistent track record of strong performance and value creation. They have acquired, developed, and managed some of the most high-profile hotels in the region, with more than 3,500 rooms and a value in excess of €1 billion.
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