front office agent for a new project in ampelokipoi athens
Oct 15, 2026 · SWOT Hospitality
What you'll do
- Welcome guests and deliver warm, professional, and efficient service
- Manage check-in and check-out procedures
- Handle guest requests, inquiries, and complaints professionally
- Manage reservations, payments, and daily Front Office operations
- Provide accurate information about the hotel and local area
- Maintain effective communication and cooperation with other departments
Key requirements
- Front Office Operations, Check-in and Check-out Procedures
- Guest Request and Complaint Handling, Reservations Management, Payment Handling
- English Language, Hotel Information Provision
- Shift Work
Benefits
- Gross salary range: €1,270–€1,513, depending on qualifications and experience.
- Professional and friendly working environment, opportunities for professional development, and training and support within the role.
About the job
SWOT Hospitality is looking for a Front Office Agent to join the team of a well-established hotel in Ampelokipi, Athens. Key Responsibilities - Welcome guests and provide a warm, professional and efficient service. - Manage check-in and check-out procedures. - Handle guest requests, inquiries and…
About the company
Established in May 2013, SWOT Hospitality is a leading hotel management company based in Athens, Greece specializing in hotel management, asset management and development, investment management, sales & marketing and advisory services. SWOT’s experience, professionalism, and ability to effectively respond to the rising demands of the global hospitality industry has led top investors and developers to entrust the company with realizing their vision to excellence. SWOT Hospitality is currently managing a portfolio worth 250 mil euros in Greece and Southeastern Europe. The company collaborates with renowned international hotel chains such as Hilton, Marriott International Inc., Hyatt Hotels Corporation, Accor S.A., and Nikki Beach Hotels & Resorts. Additionally, SWOT holds White Label Operator (WLO) certification from Intercontinental Hotels & Resorts and Leading Hotels of the World. The Firm’s principals have maintained a consistent track record of strong performance and value creation. They have acquired, developed, and managed some of the most high-profile hotels in the region, with more than 3,500 rooms and a value in excess of €1 billion.
About the company
Established in May 2013, SWOT Hospitality is a leading hotel management company based in Athens, Greece specializing in hotel management, asset management and development, investment management, sales & marketing and advisory services. SWOT’s experience, professionalism, and ability to effectively respond to the rising demands of the global hospitality industry has led top investors and developers to entrust the company with realizing their vision to excellence. SWOT Hospitality is currently managing a portfolio worth 250 mil euros in Greece and Southeastern Europe. The company collaborates with renowned international hotel chains such as Hilton, Marriott International Inc., Hyatt Hotels Corporation, Accor S.A., and Nikki Beach Hotels & Resorts. Additionally, SWOT holds White Label Operator (WLO) certification from Intercontinental Hotels & Resorts and Leading Hotels of the World. The Firm’s principals have maintained a consistent track record of strong performance and value creation. They have acquired, developed, and managed some of the most high-profile hotels in the region, with more than 3,500 rooms and a value in excess of €1 billion.