application support engineer
Sep 24, 2026 · Public Group
What you'll do
- Provide 2nd/3rd line support for business-critical applications
- Investigate, diagnose, and resolve application incidents and service requests
- Troubleshoot production issues and identify root causes
- Coordinate with development teams to implement fixes
- Maintain incident documentation and resolution logs
- Monitor system health, logs, and performance metrics
- Perform routine system maintenance and upgrades
- Support application deployments and release management activities
Key requirements
- 0+ years' experience
- Application support, incident investigation and resolution, and production troubleshooting
- SQL and databases; Windows or Linux environments
- APIs and integrations
- ITIL processes; log analysis and monitoring tools
- Incident documentation; system maintenance and upgrades; application deployments and release management
- Analytical and problem-solving skills; working under pressure in production environments
- Computer Science / Any Field
Benefits
- Competitive compensation and benefits, performance-based bonus, life and health insurance, flexible hybrid working, psychological support, career growth opportunities, continuous learning and upskilling, employee wellness programs, company shuttle buses, and access to the OrangeGen employee app.
About the job
Public Group strategically invests to create an ecosystem of innovative scaleups around its Omnichannel Retail business, with the objective to provide exciting customer experiences and foster Entrepreneurship in Greece. We bring together technology, talent & entrepreneurship to create value in the…
About the company
Public Group strategically invests to create an ecosystem of innovative scaleups around its Omnichannel Retail business, with the objective to provide exciting customer experiences and foster Entrepreneurship in Greece.
We bring together technology, talent & entrepreneurship to create value in the Greek market. We are advocates of Strategic Synergies, Bold Entrepreneurship & the Power of Human Will.
Our role is to help our subsidiaries or investee companies grow and their founders to succeed through capital and creative synergies.
We also aspire to play a positive role in promoting Greek-based entrepreneurship, as well as provide an environment for talent development
About the company
Public Group strategically invests to create an ecosystem of innovative scaleups around its Omnichannel Retail business, with the objective to provide exciting customer experiences and foster Entrepreneurship in Greece.
We bring together technology, talent & entrepreneurship to create value in the Greek market. We are advocates of Strategic Synergies, Bold Entrepreneurship & the Power of Human Will.
Our role is to help our subsidiaries or investee companies grow and their founders to succeed through capital and creative synergies.
We also aspire to play a positive role in promoting Greek-based entrepreneurship, as well as provide an environment for talent development