customer care consultant
Sep 24, 2026 · OPTIMAL - Human Reinforced
What you'll do
- Communicate with prepaid mobile customers through incoming calls
- Provide specialized solutions and accurate information
- Activate services
- Handle complaints professionally and consistently
Key requirements
- Customer service, complaint handling, information provision, and service activation
- Knowledge of CRM systems
- Very good computer proficiency with MS Office and Internet browsers
- Good knowledge of English
- Communication, negotiation, and active listening skills
Benefits
- Competitive remuneration package, performance-based incentive scheme, comprehensive training program for new employees, and provision of work equipment.
About the job
Η Optimal, για λογαριασμό εταιρείας-πελάτη της, ηγέτιδας στον χώρο των τηλεπικοινωνιών, αναζητά Customer Care Consultant. Πρόκειται για πενθήμερη εργασία, πλήρους απασχόλησης, σε κυλιόμενες βάρδιες. Ως Customer Care Consultant, στόχος είναι η παροχή άμεσης και ποιοτικής υποστήριξης στους πελάτες…
About the company
Since 2005, Optimal HR Group provides unparalleled, bespoke HR services to large organisations and SMEs operating in the EMEA region.
Our mission is to combine advisory and consulting services with the world's most innovative and respected tools in order to provide our clients bespoke HR solutions which will assist them to maximise the value of their human capital and strengthen their core business model.
We pride ourselves on delivering a 360° business support platform to our clients through 5 divisions:
Talent Acquisition
HR Strategy & Talent Development
Learning Services
Workforce Management
Outplacement
About the company
Since 2005, Optimal HR Group provides unparalleled, bespoke HR services to large organisations and SMEs operating in the EMEA region.
Our mission is to combine advisory and consulting services with the world's most innovative and respected tools in order to provide our clients bespoke HR solutions which will assist them to maximise the value of their human capital and strengthen their core business model.
We pride ourselves on delivering a 360° business support platform to our clients through 5 divisions:
Talent Acquisition
HR Strategy & Talent Development
Learning Services
Workforce Management
Outplacement