What you'll do
- Monitor claims activity, operational performance, and flagged cases
- Assess and evaluate claims cases using data, documentation, and business insights
- Analyze claims data to identify trends, anomalies, risks, and improvement opportunities
- Produce reports, dashboards, and performance indicators to support decision-making
- Recommend improvements to controls, monitoring frameworks, automation, and claims processes
- Generate insights to enhance customer experience, service quality, risk management, and operational efficiency
Key requirements
- Data literacy, analytical thinking, and problem-solving
- Microsoft Excel and Power BI
- Claims data analysis and insurance operations
- Reporting and dashboards, with metrics and KPI interpretation
- Process improvement and automation
- AI-powered analytics tools, risk management, and data-driven decision-making
- Business Administration / Economics / Statistics / Mathematics / Data Analytics / Computer Science / Engineering / Any Field
Benefits
- Competitive monthly gross salary ranging from €1,776 to €2,664, depending on qualifications and experience.
- Extensive training and development opportunities, comprehensive health insurance and pension scheme, extra days off, office allowance, recognition and rewards, monthly meal allowance, and recently renovated centrally located offices.
About the job
We are looking for a Claims Performance Specialist to join our Claims team and help drive operational excellence through data-driven decision making. The successful candidate will play a key role in monitoring claims activity, identifying trends and patterns, generating actionable insights, and…
About the company
At NN, our purpose is to help people care for what matters most to them.
The world in which we live may change, but what really matters to people remains the same. Family, friends, love, health, home and work. Work is an important part of life. But you are more than just a colleague and that is something we understand very well at NN. You don’t just develop skills and competencies at work. You’ve got different roles in life and you take something from everything you do. That’s what makes everyone different. At NN we believe that differences makes us better.
About the company
At NN, our purpose is to help people care for what matters most to them.
The world in which we live may change, but what really matters to people remains the same. Family, friends, love, health, home and work. Work is an important part of life. But you are more than just a colleague and that is something we understand very well at NN. You don’t just develop skills and competencies at work. You’ve got different roles in life and you take something from everything you do. That’s what makes everyone different. At NN we believe that differences makes us better.