restaurant hostess / υποδοχή

As a Restaurant Hostess at Miraggio Thermal Spa Resort you are the first point of contact for guests entering the restaurant. Your primary responsibility is to provide a warm and welcoming atmosphere, ensure smooth seating, and assist in coordinating the dining experience. Your role contributes to creating a positive and memorable guest experience.

Key Responsibilities:

• Guest Welcome: Greet and welcome guests as they arrive at the restaurant, providing a friendly and professional demeanor.
• Reservations: Manage reservations and seating arrangements to optimize the restaurant's occupancy while accommodating guest preferences. Record reservation details and maintain an organized reservation system.
• Seating: Escort guests to their tables, ensuring a smooth and pleasant transition. Communicate with waiters to allocate sections for smooth operation.
• Menu Presentation: Offer menus and inform guests of daily specials, promotions, and wine selections. Provide descriptions of menu items and assist with any dietary or special requests.
• Guest Information: Answer inquiries regarding the restaurant's offerings, hours of operation, and special events. Provide information about the hotel's amenities and services.
• Cooperation with Waiters: Collaborate with restaurant waiters and kitchen staff to coordinate guest seating and ensure efficient table turnover. Communicate any special requests or guest preferences.
• Guest Recognition: Develop relationships with regular guests, recognize repeat guests.
• Guest Assistance: Address guest concerns or inquiries and assist in resolving any issues, such as special seating requests or accommodations for guests with disabilities.
• Cleanliness and Organization: Ensure the hostess station is kept clean and

Qualifications:

• Bachelor's degree in hospitality, tourism, or a related field is preferred.
• Previous experience in a restaurant, hotel, or hospitality setting is preferred.
• Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
• Exceptional communication
• Familiarity with POS (Point of Sale) systems for order processing and cash handling.
• Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.
• Availability to work in shifts, including evenings, weekends, and holidays.

Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.

If you have a warm and welcoming personality with a passion for guest service join our team and be part of our journey towards excellence!

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).