gs air logistics aerospace operational care specialist - etihad implementation
Jul 18, 2026 · Kuehne+Nagel
What you'll do
- Create aerospace operational files and plan transport
- Manage customs processes and monitor shipment status
- Send pre-alerts and update stakeholders regularly
- Communicate proactively with customers via email, phone, and portals
- Coordinate with internal and external stakeholders
- Offer transport solutions and quotations per customer expectations and SLAs
- Ensure timely and accurate execution of tasks and shipments
- Monitor and correct data quality
- Handle exceptions, deviations, and customer escalations
- Deliver an outstanding customer experience
Key requirements
- English communication skills
- MS Office (Excel, PowerPoint) proficiency
- Teamwork ability, self-organization, and flexibility
- 24/7 availability and shift work capability
- Customer communication skills
- Transport planning, customs knowledge, data quality monitoring and correction, and handling exceptions and deviations
Benefits
- Salary: 15.000 6.000 gross/year (based on experience)
About the job
We are looking for a dedicated and highly motivated Aerospace Operational Care Specialist to join our AOG Desk Team within GS Air Logistics to support the Etihad Airways implementation.
This role is central to our mission: ensuring uninterrupted operational continuity for our customers when every minute counts.
As part of the AOG Desk Team, you will work in a high-intensity, time-critical environment, serving as the key point of coordination between KN stations worldwide and our aerospace customers. Your contribution will directly support the performance of our global supply chain and safeguard our service commitments.
How you create impact
You will be the key link between our global KN Stations and customers, ensuring seamless communication and operational excellence. By monitoring live shipments and coordinating transportation, you will guarantee on-time performance and strengthen customer trust.
What we would like you to bring
Strong English communication skills
Proficiency in MS Office (Excel, PowerPoint)
High commitment, motivation, teamwork ability, flexibility, and strong self-organization
Open-mindedness towards new challenges
Strong ability to articulate clearly and effectively
Availability for 24/7 support and shifts
What's in it for you
- Aerospace operational tasks (file creation, transport planning, customs, status monitoring and updates, pre-alerts)
- Pro-active customer communication via email, phone or dedicated online portals
- Communication with both internal and external stakeholders
- Transport solution offering and quotation based on customer expectation and SLAs
- Ensuring timely and accurate execution of individual tasks and/or complete shipments
- Monitoring and correction data quality
- Handling of exceptions, deviations and customer escalations
- Delivering an outstanding customer experience
Salary: €15.000 – €16.000 gross/year (based on experience)
About the company
With more than 82,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers.
Headquartered in Switzerland, Kuehne+Nagel is listed in the Swiss blue-chip stock market index, the SMI. The Group is the global number one in air and sea logistics and has strong market positions in road and contract logistics.
Kuehne+Nagel is the logistics partner of choice for 400,000 customers worldwide. Using its global network, logistics expertise and data-based insights, the Group provides end-to-end supply chain solutions for global companies and industries.
About the company
With more than 82,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers.
Headquartered in Switzerland, Kuehne+Nagel is listed in the Swiss blue-chip stock market index, the SMI. The Group is the global number one in air and sea logistics and has strong market positions in road and contract logistics.
Kuehne+Nagel is the logistics partner of choice for 400,000 customers worldwide. Using its global network, logistics expertise and data-based insights, the Group provides end-to-end supply chain solutions for global companies and industries.