gs air logistics aerospace operational care specialist - aog desk team 24/7
Jul 18, 2026 · Kuehne+Nagel
What you'll do
- Create aerospace operational files and plans including transport and customs
- Monitor live shipments and provide status updates and pre-alerts
- Communicate proactively with customers and internal/external stakeholders
- Offer transport solutions and quotations based on customer expectations and SLAs
- Ensure timely and accurate execution of shipment tasks
- Monitor and correct data quality
- Handle exceptions, deviations, and customer escalations
- Deliver outstanding customer experience
Key requirements
- English communication skills
- Proficiency in MS Office including Excel and PowerPoint
- Teamwork, flexibility, and strong self-organization
- Customer communication via email, phone, and online portals
- Transport planning and coordination
- Data quality monitoring and handling exceptions
- Shift work availability
Benefits
- Salary: €15.000 – €16.000 gross/year (based on experience).
About the job
We are looking for a dedicated and highly motivated Aerospace Operational Care Specialist to join our AOG Desk Team within GS Air Logistics.
This role is central to our mission: ensuring uninterrupted operational continuity for our customers when every minute counts.
As part of the AOG Desk Team, you will work in a high-intensity, time-critical environment, serving as the key point of coordination between KN stations worldwide and our aerospace customers. Your contribution will directly support the performance of our global supply chain and safeguard our service commitments.
How you create impact
You will be the key link between our global KN Stations and customers, ensuring seamless communication and operational excellence. By monitoring live shipments and coordinating transportation, you will guarantee on-time performance and strengthen customer trust.
What we would like you to bring
Strong English communication skills
Proficiency in MS Office (Excel, PowerPoint)
High commitment, motivation, teamwork ability, flexibility, and strong self-organization
Open-mindedness towards new challenges
Strong ability to articulate clearly and effectively
Availability for 24/7 support and shifts
What's in it for you
- Aerospace operational tasks (file creation, transport planning, customs, status monitoring and updates, pre-alerts)
- Pro-active customer communication via email, phone or dedicated online portals
- Communication with both internal and external stakeholders
- Transport solution offering and quotation based on customer expectation and SLAs
- Ensuring timely and accurate execution of individual tasks and/or complete shipments
- Monitoring and correction data quality
- Handling of exceptions, deviations and customer escalations
- Delivering an outstanding customer experience
Salary: €15.000 – €16.000 gross/year (based on experience)
About the company
With more than 82,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers.
Headquartered in Switzerland, Kuehne+Nagel is listed in the Swiss blue-chip stock market index, the SMI. The Group is the global number one in air and sea logistics and has strong market positions in road and contract logistics.
Kuehne+Nagel is the logistics partner of choice for 400,000 customers worldwide. Using its global network, logistics expertise and data-based insights, the Group provides end-to-end supply chain solutions for global companies and industries.
About the company
With more than 82,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers.
Headquartered in Switzerland, Kuehne+Nagel is listed in the Swiss blue-chip stock market index, the SMI. The Group is the global number one in air and sea logistics and has strong market positions in road and contract logistics.
Kuehne+Nagel is the logistics partner of choice for 400,000 customers worldwide. Using its global network, logistics expertise and data-based insights, the Group provides end-to-end supply chain solutions for global companies and industries.