What you'll do
- Assist in collecting outstanding debts via phone and email
- Maintain accurate customer interaction and account records in CRM
- Send Statement of Accounts and dunning letters
- Collaborate with internal departments to resolve collection-related issues
- Identify and escalate complex account issues
- Prepare and present reports on collections and account statuses
- Support finance team goals and contribute to continuous improvement initiatives
Key requirements
- 0+ years' experience
- Fluency in English and Spanish
- CRM system usage and ERP experience (SAP is a plus)
- Microsoft Office and Google Sheets competence
- Effective communication via phone and email with a focus on customer relations
- Time management and organizational skills
- Proactive, solution-oriented approach to tasks
- Accounting / Finance / Businesspreferred
Benefits
- Competitive compensation package.
- Hybrid work model.
- Health insurance and other benefits tailored to your needs.
About the job
In 2019, we established our first Shared Service Center (SSC) in Greece, with the goal of streamlining and optimizing financial operations for our entities across Europe. Today, the SSC plays a key role in our financial operations and has been recognized as a Great Place to Work, reflecting our…
About the company
We aim to lead the specialty minerals industry, guided by strong values and an inspiring purpose of unlocking better futures for our people, our customers and our planet.
With a global footprint, Imerys is organized around three main business areas: Performance Minerals (PM), Solutions for Refractory, Abrasives and Construction (RAC) and Solutions for Energy Transition (SET).
Imerys contributes to a vast range of products that touch every aspect of life. A wide variety of industries use our value-added, innovative and sustainable solutions, ranging from the construction industry, natural solutions for consumer goods, serving agriculture, food, pharma and cosmetics industries, as well as solutions for the automotive industry and energy transition.
Our people are our greatest strength; Imerys is the employer of choice for over 13,700 employees, representing over 97 different primary nationalities in 39 countries. We welcome diverse talent in a variety of roles, striving to create a safe, inclusive and equitable environment, empowering our people to perform at their best.
For more information about us and what we do, please visit our website.
About the company
We aim to lead the specialty minerals industry, guided by strong values and an inspiring purpose of unlocking better futures for our people, our customers and our planet.
With a global footprint, Imerys is organized around three main business areas: Performance Minerals (PM), Solutions for Refractory, Abrasives and Construction (RAC) and Solutions for Energy Transition (SET).
Imerys contributes to a vast range of products that touch every aspect of life. A wide variety of industries use our value-added, innovative and sustainable solutions, ranging from the construction industry, natural solutions for consumer goods, serving agriculture, food, pharma and cosmetics industries, as well as solutions for the automotive industry and energy transition.
Our people are our greatest strength; Imerys is the employer of choice for over 13,700 employees, representing over 97 different primary nationalities in 39 countries. We welcome diverse talent in a variety of roles, striving to create a safe, inclusive and equitable environment, empowering our people to perform at their best.
For more information about us and what we do, please visit our website.