assistant front office manager
Oct 25, 2026 · GRECOTEL HOTELS & RESORTS
What you'll do
- Deliver exceptional customer service with a courteous, professional approach
- Support the daily Front Office operation to ensure smooth, efficient service
- Manage staff schedules to meet operational needs
- Oversee accurate, timely guest check-ins and check-outs
- Handle guest complaints and resolve issues promptly and professionally
- Ensure compliance with hotel policies, procedures and applicable regulations
- Conduct regular staff training and development programs
Key requirements
- 3+ years' experience
- Front office operations and luxury hotel experience
- Staff scheduling, team management, and staff training and development
- Customer service, guest check-in and check-out, and complaint resolution
- Problem-solving and decision-making
- MS Office and hotel operating systems
- English language proficiency, interpersonal skills, and hotel policies and regulatory compliance
- Hospitality Management / Any Fieldpreferred
Benefits
- Competitive salary package and additional benefits, accommodation if necessary and full board, transportation support and/or travel expenses.
- Benefits also include career development, internal mobility, training programs, a supportive working environment, and employee discounts.
About the job
Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring an Assistant Front Office Manager to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities…
About the company
Grecotel is the leading Hospitality Group in Greece: identified with iconic Luxury Hotels & Resorts in spectacular locations, intertwined with the country’s landmarks and heritage – a collection unique in the world.
2025 is a milestone year for Grecotel, celebrating 50 years of excellence as an award-winning brand shaping the luxury hospitality industry. In 1975, its Founder, Nikos Daskalantonakis, started his emblematic journey in Crete with a pioneering vision rooted in his innate ethos and 'philoxenia' values, instilling heartwarming hospitality and an unwavering commitment to quality.
Today, Grecotel stands proud as an independent, family-owned company, welcoming its third generation: constantly enriching its portfolio, evolving its signature, inspiring genuine connections and aiming to an exciting future.
Grecotel knows Greece like no other, bringing you the best of its culture, nature, spirit, gastronomy and people. Each of its 40 properties across 15 coveted destinations around the country, emulates its distinctive place, inspiring deeper connections and offering a sense of belonging.
The Grecotel family of 7.000 people pioneers the art & craft of holidays be it Greek summers or year-round escapes, honoring their presence in the lives and memories of millions of guests. Here, talent thrives, bold ideas are embraced, and greatness is a shared pursuit.
HOTELS & RESORTS TO LIVE
About the company
Grecotel is the leading Hospitality Group in Greece: identified with iconic Luxury Hotels & Resorts in spectacular locations, intertwined with the country’s landmarks and heritage – a collection unique in the world.
2025 is a milestone year for Grecotel, celebrating 50 years of excellence as an award-winning brand shaping the luxury hospitality industry. In 1975, its Founder, Nikos Daskalantonakis, started his emblematic journey in Crete with a pioneering vision rooted in his innate ethos and 'philoxenia' values, instilling heartwarming hospitality and an unwavering commitment to quality.
Today, Grecotel stands proud as an independent, family-owned company, welcoming its third generation: constantly enriching its portfolio, evolving its signature, inspiring genuine connections and aiming to an exciting future.
Grecotel knows Greece like no other, bringing you the best of its culture, nature, spirit, gastronomy and people. Each of its 40 properties across 15 coveted destinations around the country, emulates its distinctive place, inspiring deeper connections and offering a sense of belonging.
The Grecotel family of 7.000 people pioneers the art & craft of holidays be it Greek summers or year-round escapes, honoring their presence in the lives and memories of millions of guests. Here, talent thrives, bold ideas are embraced, and greatness is a shared pursuit.
HOTELS & RESORTS TO LIVE