technical support consultant (entry level), f&b software solutions
Aug 13, 2026 · ENTERSOFTONE
What you'll do
- Provide technical support to clients via phone, email, and in-person
- Install, configure, and maintain POS systems, peripheral devices, and network equipment
- Train and guide end users on software and hardware usage
Key requirements
- Technical support and customer service skills
- Windows operating systems knowledge
- Troubleshooting hardware and software issues
- Networking concepts understanding
- Installation, configuration, and maintenance of POS systems and peripheral devices
- Problem-solving, communication skills, and ability to work independently
- Computer Science
Benefits
- Competitive remuneration package, private health insurance plan, opportunity to work alongside people who are always eager to mentor, transportation with company’s bus from central stations, funded training & development opportunities, catering food services.
About the job
We are looking for a motivated Technical Support Consultant to join our dynamic and high-caliber team.
Your contribution to the success of the team
Provide technical support to clients via phone, email, and in-person
Installation, configuration, and maintenance of POS systems, peripheral devices, and network equipment
Offering training and guidance to end users regarding the use of software and hardware
Your Qualifications & Competencies
University degree in Computer Science or related field
Strong knowledge of Windows operating systems
Experience with troubleshooting hardware and software issues
Good understanding of networking concepts
Excellent problem-solving skills
Strong communication and customer service skills
Ability to work both independently and in a team
Relevant certifications (e.g. CompTIA A+, Microsoft Certified Professional) will be considered a plus
Νιce to have
Previous experience in IT support role will be considered a plus
Your Benefits
We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:
💰Competitive remuneration package
❤️Private health insurance plan
💯Opportunity to work alongside people who are always eager to mentor
🚍Transportation with company’s bus from central stations
📖 Funded training & development opportunities
🥪Catering food services
About the company
Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).
Driven by a strong vision, long-term strategy, and deep expertise, ENTERSOFTONE bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.
At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.
About the company
Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).
Driven by a strong vision, long-term strategy, and deep expertise, ENTERSOFTONE bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.
At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.