19942 onsite technician
Aug 1, 2026 · Hemmersbach
What you'll do
- Provide day-to-day local and remote desktop support
- Handle inbound calls and answer user questions
- Troubleshoot hardware, software, and application issues
- Document troubleshooting steps in a ticketing system
Key requirements
- 1+ years' experience
- Experience with OS, application, and hardware installation and troubleshooting
- IT experience including remote desktop support and ticketing system usage
- Strong problem solving and troubleshooting skills
- Customer focus and relationship building abilities
- Effective time management and resilience
- Analytical thinking skills
Benefits
- Unlimited employment contract.
- Onboarding program.
- Buddy program.
- Health/ Medical insurance.
About the job
Your skills
18 months of IT experience (or equivalent)
Ability to build relationships
Excellent time management skill
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Problem Solving
Customer Focus
Resilience
Analytical thinking
Your tasks
Provide day to day local/remote desktop support
Handle inbound calls and answer questions
Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
Unlimited employment contract
Onboarding program
Buddy program
Health/ Medical insurance




