guest relations manager for domes of elounda
Oct 29, 2026 · Domes Resorts
What you'll do
- Greet guests upon arrival
- Deliver flawless, upscale guest service experiences
- Report customer feedback and recommend improvements to overall ratings
- Anticipate guests’ unstated needs and respond to their requests
- Monitor daily bookings and prepare assigned sunbeds before check-in
- Listen actively and resolve guest complaints
- Coordinate communication between guests and staff and follow up on concerns
- Inform guests about services and promote amenities
- Manage the guest relations team to ensure compliance with standards and procedures
Key requirements
- Guest relations management and luxury hospitality service
- Guest service, guest needs anticipation and complaint resolution
- Customer feedback analysis and communication
- Team management and property management software
- English language and computer skills
- Organizational skills, multitasking, stress management and attention to detail
- General Education / Any Field
Benefits
- Competitive remuneration package, indefinite contract, continuous learning and development opportunities, and a friendly work environment.
About the job
We are looking for a highly energetic, results-driven and experienced Guest Relations Manager to join our hospitality group, which is focused on offering a luxurious experience for our guests. Some of the responsibilities you will be entrusted with: - Ensure clients are properly greeted upon their…
About the company
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.
About the company
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.