client service associate
Oct 15, 2026 · Dialectica
What you'll do
- Act as knowledge broker between clients and industry experts
- Understand client knowledge gaps and identify relevant experts
- Conduct high-level research on industries and companies
- Reach out to potential experts via phone, email, and LinkedIn
- Screen experts critically for suitability and relevance
- Manage multiple client projects simultaneously
- Develop skills in sales, time management, prioritization, negotiation, and professional communication
Key requirements
- 0+ years' experience
- Sales and negotiation skills
- Professional communication
- Client relationship management and client service mentality
- Research and critical thinking
- Phone, email, and LinkedIn outreach
- Time management, prioritization, and multitasking
- Leadership
- any undergraduate fieldpreferred
Benefits
- The initial salary for this role is 21,700 gross per annum plus 1,452 tickets per annum including a monthly performance bonus.
- Structured career path through the Client Service team, transferable skills development, private medical insurance, health and wellbeing activities, and global mobility opportunities.
About the job
As an Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them. One day…
About the company
Dialectica is a B2B information services firm that serves the world's top business professionals, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.
Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.
Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 6 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada, a Great Place to Work in Greece, Vietnam and Canada and a Best Workplace in Europe.
We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making
With a global presence spanning 6 offices across 3 continents and a highly-trained team of over 1,500 employees, we are always looking for individuals who share our belief that our work transcends individual and organizational benefits, contributing significantly to the collective advancement of society.
About the company
Dialectica is a B2B information services firm that serves the world's top business professionals, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.
Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.
Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 6 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada, a Great Place to Work in Greece, Vietnam and Canada and a Best Workplace in Europe.
We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making
With a global presence spanning 6 offices across 3 continents and a highly-trained team of over 1,500 employees, we are always looking for individuals who share our belief that our work transcends individual and organizational benefits, contributing significantly to the collective advancement of society.