What you'll do
- Analyze and document current-state process designs using business process management techniques such as BPMN, RACI, SIPOC and value stream mapping
- Identify and document pain points, quality issues, inefficiencies and non-value-adding activities
- Define process efficiency metrics and appropriate SLAs
- Generate business requirements documents for process improvement projects
- Monitor project and program implementation
- Analyze business requirements and prepare technical and functional specifications and tender documents
- Manage and deliver projects and proposals
- Conduct project research and contribute to report writing
- Interact effectively with colleagues and clients from varied backgrounds
Key requirements
- 8+ years' experience
- Government and public services advisory; public sector policy knowledge
- Tender response preparation
- Project and program management
- Business process management; BPMN; RACI; SIPOC; value stream mapping
- Process efficiency metrics and SLAs; business requirements documentation; technical and functional specifications
- Quantitative and qualitative analysis; Greek and English communication; computer literacy
- Economics / Engineering / Business Administration / Finance / Public Policy
About the job
Your role as a Government & Public Services Manager/ Senior Manager will focus on the delivery of client engagements, by understanding objectives for clients and Deloitte, aligning your own work to objectives and setting personal priorities, teaming with others across businesses and borders and…
About the company
Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more.
About the company
Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more.