payments operations expert

CrediaBank is looking for an experienced executive in Payments Operations to

manage the payments operating model that will exclusively support CrediaBank

Group . The role will initially focus on driving the migration of payments activities to

CrediaBank Greece and subsequently own the day -to-day payments operations

and the continuous improvement of the target operating model.

Responsibilities

• Lead the migration of payments activities from international subsidiaries to

C rediaBank Greece , under an intra group servicing and integration model,

ensuring operational readiness, effective coordination of stakeholders and a

smooth transition of processes, controls and responsibilities.

• Own the end -to-end payments operations (SEPA, SWIFT and other schemes),

ensuring timely, accurate and compliant execution of credit transfers, direct

debits and cross border payments.

• Manage relationships with key external providers and infrastructures (e.g.

PSPs, DIAS, TARGET Services, SWIFT and local schemes).

• Monitor KPIs and SLAs, analyze payments data and drive actions to reduce

failures, rejections and operational incidents.

• Oversee exception handling, investigations and reconciliations (nostro,

clearing and internal accounts), ensuring robust root cause analysis and

sustainable fixes.

• Ensure compliance with PSD2, AML and sanctions requirements and alignment

with ISO 20022 standards and ECB/EBA/EPC/SWIFT rules.

• Work closely with IT, Product, Compliance/AML and Operational Risk to

enhance systems, controls and the payments operating model.

• Gradually embedding best practices, clear procedures and a strong control

culture to the payments operations team.

Qualifications

• University degree, preferably in Economics, Business Administration , Finance

or Information Technology

• Postgraduate degree in a related field will be considered an asset

• Excellent command of the English language, both written and spoken

• Solid hands -on experience managing SEPA and SWIFT payment flows in a

bank environment.

• Strong understanding of clearing and settlement infrastructures (TARGET

Services, DIAS -EBA Clearing, or similar local schemes).

• Strong knowledge of SWIFT messaging (MT and MX/ISO 20022).

• Familiarity with sanctions screening and AML controls for interbank payments.

• 8–10 years’ experience in banking operations, with strong exposure to

payments and/or payment services management.

• Critical thinking and problem -solving skills

• Excellent communication and collaboration abilities.

• and ability to collaborate effectively with diverse stakeholders

• Flexibility, adaptability and capability to manage change in a demanding,

regulated environment

• Strong leadership and team management skills

• Commitment to continuous learning and professional development.