Conrad Athens The Ilisian logo
Conrad Athens The Ilisian

assistant restaurant manager / assistant maitre

Oct 7, 2026 · Conrad Athens The Ilisian

Αθήνα·Oct 7, 2026
ΑθήναOn SiteΕστίασηPermanentFull Time
JOBILY AI SUMMARY

What you'll do

  • Assist the Maître in overseeing daily restaurant operations
  • Maintain high standards of food quality, presentation, and service
  • Monitor the dining room to ensure guest satisfaction and handle feedback
  • Coordinate reservations and manage guest seating
  • Collaborate with the kitchen team for effective communication and timely service
  • Ensure compliance with health, safety, and hygiene standards
  • Support reporting, shift summaries, and system updates using Micros, Opera, ResDiary
  • Monitor service KPIs and guest feedback for continuous improvement
  • Supervise, train, and motivate the dining room team
  • Support recruitment, onboarding, and staff development
  • Lead by example to foster a positive and professional work environment
  • Assist in preparing staff schedules according to business needs
  • Welcome guests, escort to tables, and present menus confidently
  • Ensure a personalized and memorable dining experience
  • Build strong relationships with guests including VIPs
  • Handle guest concerns efficiently and escalate when necessary
  • Support cost control initiatives such as labor management and inventory oversight
  • Contribute to revenue targets and profitability
  • Monitor stock levels, assist with ordering, and coordinate with suppliers
  • Contribute to reporting processes and performance analysis

Key requirements

  • 2+ years' experience
  • Food & Beverage Operations including all-day dining concepts
  • Customer Service with focus on memorable guest experiences
  • Team Leadership including training, motivation, and staff scheduling
  • POS Systems knowledge, including Micros, Opera, and ResDiary
  • Cost Control and financial performance awareness
  • Wine Knowledge for confident recommendations and pairings
  • Communication Skills in English and Greek, additional languages advantageous
  • Organizational Skills and multitasking in a dynamic environment
  • Health and Safety Compliance
  • Flexibility to work weekends and holidays
  • Hospitality Management / Related Fieldpreferred

Benefits

  • Competitive remuneration package, private medical insurance, career development opportunities, and being part of a world-renowned luxury brand committed to professional growth and well-being.

About the job

As an Assistant Restaurant Manager / Assistant Maître, you will support the Maître in overseeing the daily operations of Byzantino, the hotel’s all-day dining brasserie. In this role, you will ensure that every guest enjoys a seamless and memorable dining experience, while upholding the highest…