trust & safety content analyst with italian
Nov 3, 2026 · Atlean World
What you'll do
- Answer customer questions by phone, chat, or email with a friendly, solution-focused approach
- Solve customer problems and create positive experiences
- Follow brand guidelines and quality standards during every interaction
- Log and update customer interactions in relevant systems
- Collaborate with your team to improve the service
Key requirements
- Italian language fluency and English language proficiency
- Customer service, communication, and active listening
- Problem-solving and multitasking
- Computer systems and customer interaction logging
- Quality standards compliance
- Shift availability
- General Studies
Benefits
- Support finding permanent housing after relocation.
- The relocation package includes a paid flight to Thessaloniki, a choice of two weeks in a hotel with breakfast and dinner or two weeks in an Airbnb with a kitchen, and coverage of a €350 real-estate agency fee.
About the job
Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate’s recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries!
We are offering a great work experience in Thessaloniki, Greece for a role as a Trust & Safety Content Analyst with Italian.
Why a Trust & Safety Content Analyst with Italian role is great for your professional and personal development:
• Live in Thessaloniki, Greece and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity
How your day-to-day in this role would look like:
• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand’s guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide
Requirements
What do you need to be successful at this job?
• Language Maestro: Fluent in Italian, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Patience, empathy and a positive attitude
• Availability to work in shifts
• EU passport or Greek work permit (special cases reviewed by legal)
• High school diploma or equivalent
• Minimum B2 English
• C1+ level in the working language
Benefits
By joining this role, this is what you can expect:
• Work for a fast-growing global CX and digital services firm
• Support finding permanent housing after relocation
Relocation Package is included:
• Paid flight to Thessaloniki
• Choice of 2 weeks in a hotel (breakfast & dinner included) or 2 weeks in an Airbnb with kitchen
• €350 real-estate agency fee covered to help you find permanent housing
Football tournaments, beach barbecues, surf lessons, and cultural events await!
Make it your Next Job Without Boundaries!
About the company
Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate’s recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries!
About the company
Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate’s recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries!