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Απαραίτητα Προσόντα<ul><li>Τουλάχιστον διετής προϋπηρεσία σε ανάλογη θέση</li><li>Άριστη γνώση της αγγλικής γλώσσας. Δεύτερη ξένη γλώσσα θα θεωρηθεί προσόν</li><li>Οργανωτική με επαγγελματική εμφάνιση και συμπεριφορά</li><li>Άνεση στην επικοινωνία, πώληση και προώθηση προϊόντων</li><li>Προσανατολισμός στην ποιοτική εξυπηρέτηση των πελατών</li><li>Επαγγελματική εμφάνιση και συμπεριφορά</li><li>Ικανότητα διαχείρισης καθηκόντων με υπομονή και αξιοπιστία</li><li>Πνεύμα ομαδικότητας και ικανότητα άριστης συνεργασίας με τους συναδέλφους</li></ul>Παροχές<ul><li>Ανταγωνιστικό πακέτο παροχών με ασφάλιση</li><li>Διαμονή και πλήρης διατροφή</li><li>Δυναμικό και ευχάριστο περιβάλλον εργασίας</li><li>Προοπτικές επαγγελματικής εξέλιξης</li></ul>Αν ενδιαφέρεστε για ένα ταξίδι γνώσεων και εμπειρίας, μπορείτε να προωθήσετε το βιογραφικό σας στο hrm@kassandra-palace.gr

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Guest Relations Agents

We are seeking digital experienced and helpful individuals like you to join our diverse team of Operations Agents- Transfers in Chania.You will be responsible for communicating booking updates with our key transfer suppliers and destination teams to ensure a smooth Service Delivery operation.If you have got the&nbsp;right to work in Greece, speak Greek and English, keep on reading!ABOUT OUR OFFER&nbsp;<ul><li>A job at TUI offers more than your basic salary which starts at 1.221€ gross per month.</li><li>1 day off per week.</li><li>40 working hours per week.</li><li>Additional, paid annual leave.</li><li>Seasonal contract starting 1st of May 2026.</li><li>We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy &amp; language lessons.  &nbsp;</li><li>Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team &amp; 24/7 Wellbeing Hub. &nbsp;</li></ul> ABOUT YOU<ul><li>Great organizational skills and ability to work in a fast-paced environment.&nbsp;</li><li>High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.</li><li>Can solve problems independently and embrace our digital culture.</li><li>A collaborative and great team player.</li><li>Are flexible to work in a TUI Office, Port or Airport and in a in a flexible manner (including different shifts Monday-Sunday).</li><li>Excellent communication skills, both verbal and written, in Greek and in English is required.</li><li>A collaborative team player who wants to learn, grow and embrace the digital culture.</li></ul>ABOUT THE JOB<ul><li>Coordinating change and re-planning during daily operations, for airport and ports and managing last minute bookings and amendments.</li><li>Ability to think quickly to re-plan, accordingly to vehicle availability.</li><li>You will deliver information to the service delivery team and suppliers guaranteeing on-time services, whilst optimizing costs and load factor.&nbsp;</li><li>First line of transfer support to the service delivery team.</li><li>Solving daily operational incidents relating to TUI Group package services including excursions and/or transfers to guarantee that our Service Level Agreements are met.</li><li>Guarantee that all information of the operation is collected in a timely and efficient manner for invoicing purposes, in accordance with company standards.&nbsp;</li></ul>From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Operations Agent - Transfers | Fixed Term

Join our Operations &amp; Delivery team as a Port Delivery Agent&nbsp;in Santorini&nbsp;where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation, ensuring a high standard and quality service to achieve the highest guest and client satisfaction. Intercruises Shoreside &amp; Port Services is a TUI owned specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will be assisting cruise lines and other clients on their daily operations.This is a locally employed position. You must have the&nbsp;right to live and work in Greece&nbsp;before applying. ABOUT OUR OFFER&nbsp;<ul><li>A competitive salary package.</li><li>40 working hours/week (Including shifts during weekends).</li><li>2 days off per week + additional paid annual leave.</li><li>Free accommodation can be provided.</li><li>Seasonal contract starts in March 2026 and ends at the end of November 2026.</li><li>We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy &amp; language lessons.  &nbsp;</li><li>Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team &amp; 24/7 Wellbeing Hub. &nbsp;</li><li>We offer seasonal or permanent contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.</li></ul> ABOUT YOU<ul><li>You have knowledge, experience and understanding of daily planning and operations in a holiday destination and/or cruise business.&nbsp;</li><li>You are a confident decision maker, even when working under pressure.</li><li>Excellent communication skills, both verbal and written, in English. Knowledge of other languages would be an asset.&nbsp;</li><li>You have a pro-active guest service mindset with a clear focus on quality and efficiency.</li><li>Able to work in a flexible manner (including different work shifts) depending on cruise ship schedules will be required.</li><li>You are open to learn, grow and drive your career while passionately delivering a great service to our guests and cruise clients.&nbsp;</li><li>Driver’s license will be an asset.</li></ul> ABOUT THE JOB<ul><li>Being physically present at the port on the days of operation to deliver excellent customer and cruise line operational service.&nbsp;</li><li>Handling and arranging operations agreed with our Cruise clients, throughout all the various stages involved in the process and controlling operations.</li><li>Being responsible for the smooth operation from start to end.</li><li>Handling correspondence with clients together with the Supervisor/ Team Manager.</li><li>Closing all invoicing and data loading procedures.</li><li>Keeping constant contact, reserving, and updating providers accordingly.</li><li>Liase with ships and respective operations onboard teams to review, update and arrange all final details, according to pre-approved itineraries.</li><li>The position involves days of operation in the port, early starts and demands work during some weekends</li></ul>From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.&nbsp;

Port Delivery Agent | Fixed Term

As a TUI Rep, you’ll be at the heart of each guest’s journey, creating unforgettable holiday experiences across our destinations.From the moment you join, you’ll play a key role in making every moment special - whether that’s offering a warm welcome, solving challenges, or sharing local knowledge to bring the destination to life. Your passion for great service and your ability to adapt will make a real difference to our guests - and help keep TUI a trusted name in travel.

TUI Hotel Rep | Local Residents

TUI Airport Rep | English Speaking | Local Residents

Join our team as a Port Operations Agent where you are expected to independently oversee agency vessel operations for the port call. Attending to all the operations and administrative duties, including, but not limited to - arranging pilots, line handlers and stevedores, coordinating ship clearance with government officials, making transportation arrangements for crew onboard, and managing delivery of provisioning for the cruise ship.&nbsp; Based in Corfu, you will ensure an excellent service for our cruise line clients.ABOUT THE JOB<ul><li>Attend vessel ship calls and act as a primary liaison between Cruise Line, port authorities and other stakeholders to ensure the smooth and efficient handling and processing of vessel operations for their port of calls. Ensuring operational demands are met and carried out according to protocols and policies set forth.</li><li>Coordinate vessel arrival/departures and berthing arrangements with port authority, terminal operators, security, government entities and maritime service providers.</li><li>Monitor and respond to email requests within a timely manner from various regional email accounts.</li><li>Facilitate vessel entry/clearance procedures, including customs, immigration, health formalities to ensure compliance with regulatory requirements.&nbsp;&nbsp; Utilize the different systems for all vessel entry/departure requirements.</li><li>Work in close collaboration with suppliers to ensure we deliver safe, healthy, and sustainable service.</li><li>Solve day-to-day issues and propose workflow improvements to your manager, to enhance productivity and efficiency in port operations.</li><li>Monitor vessel movements, port, and weather conditions to anticipate operational challenges and minimize disruptions and effectively communicate to all parties involved.</li><li>Compile and submit appropriate updates throughout the day Cruise Line’s corporate managers.&nbsp; Complete appropriate sail reports as required by each line.</li><li>Complete each respective sailing documents required for invoicing/billing within acceptable time frame and ensure all back up documentation has been saved appropriately.</li><li>Actively participate in conference calls with vessels and/or cruise lines when needed.</li><li>Forward any vessel/ship packages/mail, medical luggage or lost and found items/ mail as requested by line at the end of the day and notify relevant parties of tracking info and costs.</li><li>Coordinate/provide appropriate medical assistance &amp; provide follow up/updates for any medically disembarked crew or guest to respective persons/departments for each cruise line.</li></ul>ABOUT YOU<ul><li>Excellent communication skills in English language, both written and oral.&nbsp;</li><li>Good academic background. Maritime studies are desirable.</li><li>Preferred previous experience as a Port Agent.</li><li>Problem solving and analytical skills.</li><li>Good office administration and organizational skills with a keen eye for attention to detail.&nbsp;</li><li>Knowledge of Microsoft Office programs.</li><li>Orientation to results and customer service; decisive problem solving.</li><li>Business travel availability, if required by Manager</li></ul>ABOUT OUR OFFER<ul><li>Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health &amp; well-being support, and more.</li><li>Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.</li><li>A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.</li><li>Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams</li><li>Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.</li></ul>

Port Operations Agent | Corfu

We are seeking digital experienced and helpful individuals like you to join our diverse team of Operations Agents- Transfers in Kos.You will be responsible for communicating booking updates with our key transfer suppliers and destination teams to ensure a smooth Service Delivery operation.If you have got the&nbsp;right to work in Greece, speak Greek and English, keep on reading!ABOUT OUR OFFER&nbsp;<ul><li>A job at TUI offers more than your basic salary which starts at 1.221€ gross per month.</li><li>1 day off per week.</li><li>40 working hours per week.</li><li>Additional, paid annual leave.</li><li>Seasonal contract starting 1st of April 2026.</li><li>We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy &amp; language lessons.  &nbsp;</li><li>Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team &amp; 24/7 Wellbeing Hub. &nbsp;</li></ul> ABOUT YOU<ul><li>Great organizational skills and ability to work in a fast-paced environment.&nbsp;</li><li>High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.</li><li>Can solve problems independently and embrace our digital culture.</li><li>A collaborative and great team player.</li><li>Are flexible to work in a TUI Office, Port or Airport and in a in a flexible manner (including different shifts Monday-Sunday).</li><li>Excellent communication skills, both verbal and written, in Greek and in English is required.</li><li>A collaborative team player who wants to learn, grow and embrace the digital culture.</li></ul>ABOUT THE JOB<ul><li>Coordinating change and re-planning during daily operations, for airport and ports and managing last minute bookings and amendments.</li><li>Ability to think quickly to re-plan, accordingly to vehicle availability.</li><li>You will deliver information to the service delivery team and suppliers guaranteeing on-time services, whilst optimizing costs and load factor.&nbsp;</li><li>First line of transfer support to the service delivery team.</li><li>Solving daily operational incidents relating to TUI Group package services including excursions and/or transfers to guarantee that our Service Level Agreements are met.</li><li>Guarantee that all information of the operation is collected in a timely and efficient manner for invoicing purposes, in accordance with company standards.&nbsp;</li></ul>

TUI Airport Rep | Local Residents

Join our team as a Port Operations Agent where you are expected to independently oversee agency vessel operations for the port call. Attending to all the operations and administrative duties, including, but not limited to - arranging pilots, line handlers and stevedores, coordinating ship clearance with government officials, making transportation arrangements for crew onboard, and managing delivery of provisioning for the cruise ship.&nbsp; Based in Piraeus, you will&nbsp;ensure an excellent service for our cruise line clients.ABOUT THE JOB<ul><li>Attend vessel ship calls and act as a primary liaison between Cruise Line, port authorities and other stakeholders to ensure the smooth and efficient handling and processing of vessel operations for their port of calls. Ensuring operational demands are met and carried out according to protocols and policies set forth.</li><li>Coordinate vessel arrival/departures and berthing arrangements with port authority, terminal operators, security, government entities and maritime service providers.</li><li>Monitor and respond to email requests within a timely manner from various regional email accounts.</li><li>Facilitate vessel entry/clearance procedures, including customs, immigration, health formalities to ensure compliance with regulatory requirements.&nbsp;&nbsp; Utilize the different systems for all vessel entry/departure requirements.</li><li>Work in close collaboration with suppliers to ensure we deliver safe, healthy, and sustainable service.</li><li>Solve day-to-day issues and propose workflow improvements to your manager, to enhance productivity and efficiency in port operations.</li><li>Monitor vessel movements, port, and weather conditions to anticipate operational challenges and minimize disruptions and effectively communicate to all parties involved.</li><li>Compile and submit appropriate updates throughout the day Cruise Line’s corporate managers.&nbsp; Complete appropriate sail reports as required by each line.</li><li>Complete each respective sailing documents required for invoicing/billing within acceptable time frame and ensure all back up documentation has been saved appropriately.</li><li>Actively participate in conference calls with vessels and/or cruise lines when needed.</li><li>Forward any vessel/ship packages/mail, medical luggage or lost and found items/ mail as requested by line at the end of the day and notify relevant parties of tracking info and costs.</li><li>Coordinate/provide appropriate medical assistance &amp; provide follow up/updates for any medically disembarked crew or guest to respective persons/departments for each cruise line.</li></ul>ABOUT YOU<ul><li>Excellent communication skills in English language, both written and oral.&nbsp;</li><li>Good academic background. Maritime studies are desirable.</li><li>Preferred previous experience as a Port Agent.</li><li>Problem solving and analytical skills.</li><li>Good office administration and organizational skills with a keen eye for attention to detail.&nbsp;</li><li>Knowledge of Microsoft Office programs.</li><li>Orientation to results and customer service; decisive problem solving.</li><li>Business travel availability, if required by Manager</li></ul>

Port Operations Agent | Piraeus

TUI Airport Rep | Part Time | Local Residents Karpathos

TUI Airport Rep | German and English Speaking | Local Residents

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