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The Cyber Security Operations Senior Engineer is a key defender of the organization’s digital assets, leading cybersecurity operations across cloud and on-premises environments. In this role, he/she provides technical expertise and guidance to IT security teams, fostering best practices, knowledge transfer, and operational excellence. Additionally, he/she develops and implements controls to ensure alignment with corporate information security standards and regulatory requirements and conducts rigorous testing and assessment of security mechanisms to validate their applicability and effectiveness. He/she also identifies vulnerabilities and security gaps and implements improvements to strengthen defenses.This role requires deep technical knowledge and hands-on expertise, including the tuning and hardening of IT/OT and security infrastructure, as well as the ability to implement and continuously enhance security technologies and processes to ensure resilience against evolving threats.&nbsp;Responsibilities<ul><li>Cyber Security Operations: enhance the organization’s cyber security operations, ensuring robust monitoring, detection, and response capabilities from cyber threats and vulnerabilities across cloud and on-premises environments.</li><li>Threat Detection &amp; Incident Response: Lead the design and implementation of automated threat detection and response mechanisms using advanced tools such as XDR, SIEM, and SOAR, ensuring 24x7 monitoring and response.</li><li>Incident Management: Act as the main escalation point for cyber security incidents, key stakeholder of the CyberSecurity Incident handling team, coordinating cross-functional teams according to the company’s playbooks &amp; procedures.</li><li>Monitoring &amp; Alerting: Perform continuous monitoring for indicators of compromise or policy violations, including tuning and hardening IT/OT and security infrastructure in collaboration with IT/OT stakeholders.</li><li>Vulnerability Assessments: Drive ongoing vulnerability management, penetration tests and red-team exercises, defining mitigation actions and workarounds to ensure a robust and resilient infrastructure.</li><li>Technology Research: Research and identify emerging technologies to enhance system and data confidentiality, integrity, and availability.</li><li>Collaboration &amp; knowledge sharing: Work closely with engineering, DevOps, and infrastructure teams to ensure security built-in for running IT &amp; OT systems and services. Guide junior team members and contribute to knowledge-sharing initiatives.</li><li>Advanced Support: Provide 2nd and 3rd level operational support and decision-making for security infrastructure (e.g., IGA, PAM, DLP).</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Bachelor’s or Master’s degree in Computer Science, Information Security, or related field.</li><li>Advanced security certifications (e.g., CISSP, Microsoft Certified: Azure Security Engineer Associate, AWS Security Specialty).</li><li>Min 6 years in Information Security industry focused on security operations, with proven expertise in incident response, threat detection, and security automation.</li><li>Strong knowledge of SIEM, SOAR, XDR platforms, scripting (Python, PowerShell), and cloud security (AWS, Azure, GCP).</li><li>Good team player, self-confident, motivated, and independent.</li><li>Strong communication and negotiation skills.</li><li>Analytical, problem solving and organizational skills.</li><li>Fluency in English.</li></ul>&nbsp;The Company Offers<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>

CYBER SECURITY OPERATIONS SENIOR ENGINEER (3658)

We’re currently in search of a talented and resourceful:PAYROLL &amp; HR OPERATIONS SPECIALISTResponsibilities of the Role:<ul><li>Run the full payroll process cycle (including data collection, organization &amp; administration).</li><li>Gather information regarding employee payroll changes, such as sick leaves, overtime, etc.</li><li>Ensure calculations and filings fully comply with laws and payroll/HR standards.</li><li>&nbsp;Manage the hiring/termination process and prepare necessary forms.</li><li>Enter data into payroll, administrative databases, and software programs.</li><li>Administer employee benefits (private medical insurance plan, fuel cards, meal tickets, etc.).</li><li>&nbsp;Handle public authorities’ tasks (Ergani platform, Sepenet, etc.).</li><li>Provide administrative assistance and coordinate the day-to-day operations of the HR function and duties.</li><li>Leverage digital technology capabilities to simplify the HR workflows, propose ways to improve the efficiency of the HR department and organization, and enhance employee experience.</li></ul>&nbsp;Qualifications and skills:<ul><li>Bachelor’s degree in Business, Economics, or Finance.</li><li>Master’s degree in HR will be considered as a strong plus.</li><li>Over years&nbsp;of experience in an organized HR department, ideally in a payroll role.</li><li>Knowledge of employment law, contracts management, operations, and shifts management.</li><li>Robust skills in data analytics and Systems thinking (analyze and recognize how a system's constituent parts interrelate and how sub-systems work within the context of larger systems).</li><li>Agility in learning new technological tools and systems when needed.</li><li>Additional knowledge of digital tools will be considered a plus.</li><li>Strong computer literacy, including Microsoft Office applications.</li><li>Excellent command of the Greek and English languages.</li><li>Inherent interpersonal and communication skills, ethical principles, and cultural awareness.</li><li>Self-motivated and resourceful, with problem-solving aptitude.</li><li>Excellent organizational skills and attention to detail.</li><li>Military obligations fulfilled (for male applicants).</li></ul>&nbsp;Our company offers: &nbsp;<ul><li>Competitive compensation package (incl. performance Yearly Bonus and non-monetary Benefits and Perks)</li><li>Life &amp; Medical Insurance</li><li>Strong training, career development prospects, and growth</li><li>Modern, human-centric, and friendly working environment</li></ul>&nbsp;Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.&nbsp;All applications are considered strictly confidential.

PAYROLL & HR OPERATIONS SPECIALIST

We are looking for a Payroll Specialist to join our HR team and ensure the accurate and timely processing of payroll and working time records for all employees.The role plays a key part in monitoring daily attendance, managing the ERGANI digital time tracking system, and ensuring full compliance with labor legislation.Key Responsibilities• Monitor and validate employees’ daily attendance and time records through the ERGANI digital platform• Ensure accuracy in the recording of working hours, absences, leaves, and overtime• Execute monthly payroll processing in line with company policies and labor law requirements• Maintain and update payroll and timekeeping data, including salary changes, benefits, and deductions• Collaborate with HR and Finance teams to ensure data consistency and accuracy• Prepare monthly payroll reports and statutory filings (taxes, social security, etc.)• Handle employee queries regarding working hours, salaries, and deductions• Support audits, internal reviews, and compliance processes related to payroll• Stay up to date with changes in payroll and labor legislationRequirements• At least 1-2&nbsp;years of experience in Payroll or HR Administration roles• Strong understanding of payroll processes, labor law, and timekeeping regulations• Experience with payroll and HRIS systems (e.g., SAP, EpsilonNet, ADP, or similar)• Excellent analytical and numerical skills with high attention to detail• Discretion and integrity when handling confidential information• Strong organizational skills and ability to meet deadlines• Bachelor’s degree in accounting,Finance, HR, or related field

Payroll Specialist

The Operational Excellence Senior Trainer job position has the main purpose to contribute to the deployment &amp; expansion of the Group Operations Excellence Program to the Manufacturing Plants of Viohalco’s Business Segments.&nbsp;ResponsibilitiesYou will take part in challenging global / regional / local deployments, acting as a trainer, in order to implement a well-structured and very advanced Operational Excellence transformation in a number of plants and production lines of the Group, collaborating closely with internal/external and local / plant resources. Key responsibilities will involve:&nbsp;<ul><li>Using your technical knowledge and skills, will drive specific transformations in the Plant’s manufacturing &amp; supply chain functions with the aim to transfer capabilities from Operational Excellence Processes, Systems &amp; Tools to the plant’s teams.</li><li>Spend most of your time in Plant’s sites to train, coach and develop teams, both leadership and shop floor personnel, deploying an advanced Operational Excellence program and focus on developing and building employees' capabilities through training, coaching and hands-on support.</li><li>Perform analysis of production/maintenance/quality data and create end to end loss trees, in order to understand current state and identify main losses and areas of improvement linked to KPI target setting.</li><li>Collaborate closely with Plant Continuous Improvement Mgr. and Plant internal leadership teams, as well as with Central Teams on the development of processes.</li><li>Become the change advocate through the transformation journey, coach Plant Leaders through the implementations, and support Plant functional leaders to build their knowledge in new systems and tools.</li><li>Communicate the vision, culture and content of Operations Excellence Program to all Plant levels, and aid in the development of the continuous improvement culture and Leadership capabilities to all levels.</li><li>Capture and disseminate Current Best Practices worthy of reapplication, diagnose activities and identify technical know-how and organization capabilities to progress continuous improvement.</li><li>Utilize advanced analytics, Lean 6σ, TPM, VSM, and other methodologies and tools, already structured in the company’s operational excellence framework.</li></ul>&nbsp;Qualifications<ul><li>A bachelor and preferably a master’s degree in Engineering or Operations Management / Industrial Management.</li><li>Minimum 5 years of working experience in Industrial Manufacturing (Production/Maintenance or Continuous Improvement functions) and/or Industrial Supply Chain Operations.</li><li>Knowledge of industrial Health &amp; Safety procedures.</li><li>Knowledge and working experience of Lean methodologies and tools (Lean 6σ).</li><li>Availability to travel, as most of the working time will be allocated in the Manufacturing Plants of Viohalco’s Business Segments, and availability to relocate for short-term assignments (5 - 6 months within the year with flex arrangements) according to annual deployment plans.</li><li>Advanced business writing/speaking, communication &amp; presentation skills both in Greek and English.</li><li>Strong ability to teach, coach, and develop others.</li><li>Base Location: Thessaloniki (preferrable) or Athens.</li></ul>&nbsp;The Company offers<ul><li>A unique opportunity to thrive in one of the pioneering companies in Greek manufacturing industry.</li><li>Continuous learning and capability building, through a best-in-class operations excellence program.</li><li>Diverse Industrial Experience gained in diversified factories.</li><li>Competitive remuneration package</li><li>Car &amp; Allowances</li><li>Life &amp; Health Insurance Plan</li></ul>

OPERATIONAL EXCELLENCE PROFESSIONAL (Senior Trainer) (3669)

Primary functional management of Ortec Workflow Scheduling (OWS) software and handling the relationship with the software provider (ORTEC).Create and communicate weekly/monthly shift schedules for all IKOS Resorts, working together and coordinating departmental planners and hotel managers.Process systemically all scheduling requests, changes, leaves, substitutes, etc.Prepare system and planning cycle SOP and governance.Provide training to system users and provide first-line support towards colleagues (managers/planners) using the system (e.g. creating the rosters/schedules).Propose and implement improvement proposals considering new user requirements.What will you bring?Good analytical and managerial skills.Ability to prioritize issues and recommend solutions.Ability to work and cooperate with large and diverse teams.Ability to communicate clearly with various stakeholders in the organization.Some experience in shift planning or relevant software or ERP.Experience in Hotel daily operations and dynamics is a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Shift Planning Analyst

About the Role: 💡As a Compensation &amp; Benefits Officer, you’ll be part of a modern, data-driven HR environment, supporting daily C&amp;B operations and working with three key HR platforms (Epsilon, Scan HRMS, SuccessFactors). If you enjoy accuracy, systems and helping employees, this role will be a great fit for you.🔑 Key Responsibilities:<ul><li>Daily monitoring of the Digital Work Card (Epsilon Self Service)</li><li>Support payroll data preparation (Scan HRMS)</li><li>Record employee changes, leaves &amp; absences</li><li>Update employee profiles in SuccessFactors</li><li>Manage employee requests via the ticketing tool</li><li>Contribute to continuous improvement of HR processes</li><li>Assist with benefits vendor coordination &amp; daily HR ops</li><li>Assist with reporting (headcount, overtime, time tracking)</li></ul>👉 What We’re Looking For:<ul><li>Bachelor’s degree in Business, HR, Economics or related field</li><li>1–3 years of experience in HR, Payroll or Timekeeping</li><li>Strong Excel skills (pivot, VLOOKUP)</li><li>Familiarity with HRMS, Epsilon, SuccessFactors</li><li>Team spirit, good communication &amp; attention to detail</li><li>Professionalism and confidentiality</li></ul>🚀 What to Expect from Us:<ul><li>Competitive salary &amp; benefits package</li><li>Work in an award-winning company (Best Workplace in Greece for 11 years)</li><li>Be part of an organization leading global industry trends</li><li>A stable, organized and supportive HR environment</li><li>Exposure to modern HR systems &amp; high-volume C&amp;B operations</li><li>Career growth and learning opportunities in a dynamic environment.</li></ul>

Compensation & Benefits Officer

HR Specialist Sea Crete HotelsJob Purpose &amp; Key DeliverablesSeaCrete Hotels has been operating in Chania since 1990 in the area of Apokoronas.SeaCrete Hotels is a fast-growing business entity, currently operating with two hotels, targeting All-Inclusive, Beach, Family, 4 stars' vacations.Kiani Beach Resort I, is the latest member of SeaCrete Hotels family that started its operation in 2007 and since then has grown rapidly and successfully expanding it's footprint. As a result, in 2018 SeaCrete Hotels acquired the 3rd member of the family, Kiani Beach Resort II.As an HR Specialist in SeaCrete Hotels, you'll contribute to the business success by implementing the HR agenda for all the front-line employees. A wide range of responsibilities like recruitment, training, labor law implementation, health and safety and more will shape your day-to-day goals.This is a key role for an HR Specialist who can work with high sense of autonomy and accountability, able to provide effective visibility to his/her team. If you have talent and motivation, you'll find support and encouragement in every step of the way.Key Accountabilities:• Recruitment: Analyze, plan and execute all the recruitment needs of front line employees• Play an Integral Role in SeaCrete Hotels opening via ensuring proper personnel in place on time and within budget• Performance Management: Ensure optimum performance of front-line employees• Learning &amp; Development: Implement any training needed to support high performance• Labor Law: Overlook compliance with local legislation• Ensure appropriate involvement of key stakeholders in all relevant stages of the work (Accounting department &amp; Operation managers)• Compensation and Benefits: Implement recruitments within given budget• HR Technology: Utilize HR technology solutions for effective KPIs achievementEssential Requirements:• Bachelor's Degree from and/or experience in Operation roles in hotels industry. Focus on HR would be an asset• Analytical Skillset• Collaboration, communication &amp; proactive information flow to team members• Excellent command of written and spoken English and Greek• Advanced IT literacy• Familiar with systems and advocate of technology• 1-3 years of Relevant ExperienceSkills &amp; Capabilities:• Knowledge of HR processes &amp; hotel operation function• Acknowledged communication skills• Greek Labor Law• People orientation• Flexibility in way of working• Multi-tasking capability• Leadership skills, and ability to build and maintain good relationships with internal and external partners• Ability to maintain a high level of professionalism and confidentialityThe role reports dually to Operations Manager of SCH who is based in Chania. The role demands at least 7 months per annum physical base in Chania, while there is flexibility on the employee's location for the rest of the year.

HUMAN RESOURCES SPECIALIST

Intellectica is recruiting an experienced and motivated&nbsp;HR Business Partner&nbsp;on behalf of an internationally recognized Group of Companies present in the Aerospace, Defense, Security and High Technology markets. Based in Koropi, Greece and reporting directly to the Chief HR Officer, the successful candidate will play a key role in cultivating a positive, inclusive work environment while aligning people strategies with business objectives to support the Group’s overall goals.Key activities and responsibilities of this role include:<ul><li>Acting as the primary HR point of contact for designated teams, supporting employee lifecycle processes including onboarding, development, and offboarding</li><li>Partnering with the leadership team and supporting the execution of talent strategies, primarily in Learning &amp; Development and Performance Management</li><li>Supporting the design and execution of the annual training plan, ensuring it promotes employee growth, upskilling, and business capability development</li><li>Creating and delivering impactful L&amp;D initiatives that are fostering internal mobility and continuous improvement</li><li>Leading and facilitating the annual performance management cycle while coaching managers on goal setting and feedback processes</li><li>Serving as a trusted advisor to employees and managers on development, retention, and engagement matters</li><li>Collaborating with an external provider to ensure accurate payroll and benefits processing</li><li>Analyzing compensation and benefits trends and proposing enhancements to ensure market competitiveness</li><li>Coordinating and actively participating in the organization of corporate &amp; social responsibility events</li><li>Staying up to date on employment laws and regulations, ensuring compliance (strict adherence to GDPR)</li><li>Participating in Group-level HR projects and cross-functional organizational initiatives</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc in Business Administration, Finance, or a related field; a MSc in Human Resources or MBA is considered a strong plus</li><li>At least 3 years of experience in a similar HR role, ideally within a multinational, industrial, or high-tech environment</li><li>Proven experience designing and managing&nbsp;Learning &amp; Development&nbsp;programs</li><li>Solid understanding of performance management frameworks and implementation</li><li>Familiarity with Greek labor legislation and HR compliance best practices</li><li>Experience working with external payroll providers and managing compensation and benefits</li><li>Proficiency in Microsoft Office and HR systems (HRIS tools)</li><li>Fluent in English and Greek (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Strategic thinker with a hands-on execution mindset</li><li>Excellent communication skills; personable and engaging</li><li>Passionate about employee development and growth</li><li>Demonstrated ability to build and manage effective interpersonal relationships</li><li>High level of discretion and ability to maintain confidentiality</li><li>Proven ability to resolve issues in a timely and effective manner</li></ul>Benefits provided by the company:<ul><li>Competitive compensation package and annual bonus scheme</li><li>Group Life and Medical Plan</li><li>Opportunities for professional growth and training</li><li>Friendly and dynamic working environment supporting well-being activities</li><li>Company Bus</li></ul>

HR Business Partner int-0312

The Human Resources Assistant Manager will lead the day-to-day HR Operations.This will include all aspects of Human Resources in employee relations, compensation and benefits, performance management, training, recruitment and housing. HR Assistant Manager acts as a liaison with employees, providing them with the necessary information and tools required to perform their respective jobs efficiently and safely, while also assisting the HR Director.&nbsp;Key Duties and Responsibilities&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Employee Relations<ul><li>Ensure that the agreed upon disciplinary process is maintained at all times and fair disciplinary processes are followed by all HOD’s.</li><li>Maintain and enhance the open-door policy to all colleagues providing advice and guidance when needed in regard to their issues or concerns and/or grievances.</li></ul>&nbsp;&nbsp; &nbsp;HR Administration<ul><li>Ensure the smooth workflow of the various HR functionalities as to always maintaining and providing the needed support to colleagues and Supervisors/ HOD’S. This includes, but is not limited to filing, administration of starters and leavers and payroll.</li></ul>&nbsp;&nbsp; &nbsp;Recruitment<ul><li>Conduct interviews for all positions</li><li>Be 100% compliant with the Kerzner’s Recruitment standards</li><li>Compliance with local labor laws</li></ul>&nbsp;&nbsp;Management<ul><li>Train and develop the team and provide support when required</li><li>Ensure all direct reports have a PDP to achieve their goals</li></ul>&nbsp;&nbsp; &nbsp;Accommodation<ul><li>Work with the Housing team to ensure that the colleague accommodation is kept to the same standard as the hotel</li><li>Any other reasonable duties as directed by the General Manager/Director of Human Resources</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>University Degree in Human Resources Management will be considered as an asset.</li><li>Professional experience in Luxury Hospitality industry, desirable.</li><li>Deep Knowledge in Applicant Tracking Systems.</li><li>Proficiency in all MS Office and social media.</li><li>Excellent interview, presentation and communication skills.</li><li>Fluent in English language.</li><li>Integrity and team-oriented profile.</li></ul>

Assistant Manager, Human Resources (18600)

Intellectica is recruiting a motivated&nbsp;HR Administrator&nbsp;on behalf of an internationally recognized Group of Companies present in the Technology sector. Based in Koropi, Greece and reporting directly to the Chief HR Officer, the successful candidate will play a key role in ensuring the smooth delivery of daily HR operations while actively contributing to a positive, engaging employee experience across the organization.Key activities and responsibilities of this role include:<ul><li>Supporting the administration of core HR processes across the employee lifecycle, including onboarding, offboarding, and contract updates</li><li>Assisting in the coordination of recruitment activities (e.g., posting job ads, scheduling interviews, managing candidate communication)</li><li>Preparing and maintaining HR documentation such as employment contracts, letters, and employee records</li><li>Maintaining and updating the HR database and personnel files to ensure accuracy and compliance with GDPR</li><li>Supporting the organization and logistics of employee training programs and L&amp;D initiatives</li><li>Responding to employee queries regarding HR policies, benefits, and general employment matters</li><li>Helping organize internal company events and CSR activities</li><li>Staying informed of basic employment law requirements to help ensure HR compliance</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc in Business Administration, Finance, or a related field; a MSc in Human Resources or MBA is considered a strong plus</li><li>At least 1 year of experience in a similar HR role, ideally within a multinational, industrial, or high-tech environment</li><li>Familiarity with Greek labor legislation and HR compliance best practices</li><li>Proficiency in Microsoft Office and HR systems (HRIS tools)</li><li>Fluent in English and Greek (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Highly organized with strong attention to detail</li><li>Able to multitask and manage administrative workflows efficiently</li><li>Collaborative mindset and willingness to support team priorities</li><li>Excellent communication skills; personable and engaging</li><li>High level of discretion and ability to maintain confidentiality</li><li>Proven ability to resolve issues in a timely and effective manner</li></ul>Benefits provided by the company:<ul><li>Competitive compensation package and annual bonus scheme</li><li>Group Life and Medical Plan</li><li>Opportunities for professional growth and training</li><li>Friendly and dynamic working environment supporting well-being activities</li><li>Company Bus</li></ul>

Human Resources Administrator int-0314

<h2>Περιγραφή Θέσης</h2>Our People, Our Energy!&nbsp;The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.&nbsp;Starting with the role:Currently we are searching for a Talent Acquisition Specialist to run the end-to-end attraction and recruitment of candidates for junior to middle level positions in the organization and to promote Motor Oil as an employer of choice in the market.<h2>Κύριες Αρμοδιότητες Ρόλου</h2>During your day you will:<ul><li>Conduct end-to-end recruitment for junior to middle management roles, including CV screening, structured behavioral interviews, personality &amp; potential assessment and internal stakeholder alignment</li><li>Prepare, post, and manage internal and external job advertisements to meet the Group’s evolving recruitment needs</li><li>Manage interview scheduling, candidate communication, and psychometric testing logistics</li><li>Actively support the design and delivery of employer branding (EB) campaigns under the supervision of the Head of TA</li><li>Monitor and maintain recruitment data in SuccessFactors or other relevant HR systems; contributes to the generation of dashboards and reporting</li><li>Participate in career days, events, and targeted campaigns to strengthen the Group’s talent pipeline</li><li>Create proactively Talent poos for the main talent focus areas (operations, commercial, technology, finance etc.)</li><li>Coordinate with hiring managers and HR Managers (HRBPs) to ensure a seamless and timely hiring process, as well as a positive candidate experience</li><li>Adhere to group-wide recruitment strategy and processes and support continuous improvement initiatives</li></ul><h2>Κύρια Προσόντα</h2>What you need to stand out:<ul><li>Bachelor’s degree in Psychology, Business Administration, or other similar discipline</li><li>At least 3 years of experience in recruitment, preferably in a corporate or agency environment</li><li>Master’s degree in Human Resources, Organizational Psychology or MBA will be considered as a plus</li><li>Experience with hiring across multiple departments/sectors in specialists, junior and middle management positions</li><li>Solid understanding of structured behavioral interviews, psychometric assessment tools (e.g. SHL), and recruitment best practices</li><li>Experience with HRIS/ATS platforms, preferably SuccessFactors</li><li>Excellent command of the Greek and English language (oral and written)</li><li>Proficient use of MS Office tools</li></ul>&nbsp;<h2>Επιπλέον Χαρακτηριστικά</h2>&nbsp;<ul><li>Strong communication and interpersonal skills</li><li>Accountability and results orientation</li><li>Planning, organization and presentation skills</li><li>Ability to work individually and as part of a team</li><li>Flexibility and adaptability &nbsp;&nbsp;&nbsp;&nbsp;</li></ul>

Talent Acquisition Specialist

The HR Manager is responsible for overseeing all core functions of the Human Resources department, reporting directly to the HR Director. This role includes managing recruitment, performance management, succession planning, learning and development, compensation and benefits, and labor law compliance. The HR Manager also serves as a vital link between employees and managers, helping to foster a positive organizational culture and uphold the company’s core values.Applicant’s main accountabilities:<ul><li>Oversee the recruitment, onboarding, and retention of employees, ensuring staffing aligns with operational needs.</li><li>Support the performance appraisal procedures and training programs.</li><li>Ensure HR administrative processes (contracts, payroll, benefits) are executed efficiently and with utmost confidentiality.</li><li>Act as the main point of contact for managing and resolving employee complaints and grievances, ensuring fair, consistent, and confidential handling.</li><li>Drive employee engagement and satisfaction by fostering a positive work environment and promoting the company’s culture of excellence.</li><li>Monitor and ensure compliance with HR policies, procedures, and local labor laws, mitigating potential risks to the organization.</li><li>Contribute to HR strategy development in partnership with the HR Director, including the implementation of key HR projects and initiatives.</li><li>Form reports and presentations regarding HR metrics (e.g., turnover rates, cost per hire, etc.) to provide decision support.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Business Administration, Organizational Psychology, or relevant field.</li><li>Master’s degree or equivalent in Human Resources Management, Hospitality or relevant field is an advantage.</li><li>Minimum of 3 years of HR management experience, preferably within the hospitality industry.</li><li>Experience in effectively handling employee complaints, grievances, and conflict resolution.</li><li>Fluency in English; knowledge of other languages is a plus (preferably German).</li><li>Excellent knowledge of MS Office (excel, in particular).</li><li>Strong knowledge of local labor laws and HR prectices.</li><li>Stay abreast of best practices and employment laws/ regulations.</li></ul>Applicant’s main capabilities and values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills (to prioritize important tasks) as well as sound judgement.</li><li>Ability to generate ideas and effective problem-solving skills.</li><li>Excellent communication (active listening), negotiation skills and influence ability.</li><li>People oriented and results driven.</li><li>Reliable with an ability to multi-task and work well under pressure.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided based on employee performance.

HR Manager

The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.&nbsp;CANDIDATE PROFILE&nbsp;&nbsp;Education and Experience• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.OR• 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.&nbsp;CORE WORK ACTIVITIES&nbsp;Managing the Human Resources Strategy• Executes and follows-up on engagement survey related activities.• Champions and builds the talent management ranks in support of property and region diversity strategy.• Translates business priorities into property Human Resources strategies, plans and actions• Implements and sustains Human Resources initiatives at the property.• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.• Creates value through proactive approaches that will affect performance outcome or control cost.• Monitors effective use of myHR by property managers and employees.• Leads and participates in succession management and workforce planning.• Responsible for Human Resources strategy and execution.• Serves as key change manager for initiatives that have high employee impact.• Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.• Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.&nbsp;Managing Staffing and Recruitment Process• Analyzes open positions to balance the development of existing talent and business needs.• Serves as coach and expert facilitator of the selection and interviewing process.• Surfaces opportunities in work processes and staffing optimization.• Makes staffing decisions to manage the talent cadre and pipeline at the property.• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.• Monitors sourcing process and outcomes of staffing process.• Ensures managers are competent in assessing and evaluating hourly staff.&nbsp;Managing Employee Compensation Strategy• Remains current and knowledgeable in the internal and external compensation and work competitive environments.• Leads the planning of the hourly employee total compensation strategy.• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.• Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.&nbsp;Managing Staff Development Activities• Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.• Serves as resource to property Human Resources staff on employee relations questions and issues.• Continually reinforces positive employee relations concepts.&nbsp;

Dir-Human Resources

Bringing smiles is what we do at TTEC… for you and the customer. As a Director Learning and Development – Sales working on site in Krakow,&nbsp;you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingThis role is ideal for an energetic and enthusiastic professional manager with a leadership flair and ability to drive and motivate others. This role leads the development and implementation of improvement plans for the individual(s), team(s) and site(s) under their umbrella of responsibility together with the local operational leadership teams. They do this based on data &amp; learning needs analysis aimed at ensuring the right quality of service is achieved and remains consistent for our customers worldwide.You are responsible for direct management of a team of Sales Learning and Development experts, with a strong and proven track record of driving and managing performance in the Quality and Learning field.This role is ideal for a self- motivated, energetic and enthusiastic Learning &amp; Development leader with a passion for customer service. They have a proven ability to lead a team of learning and quality experts who are able to identify learning needs or performance opportunities, work in collaboration with a management team to build towards concrete performance objectives, as well as train and coach others.ResponsibilitiesDrivesiteperformance⇒Partnerandconsultwiththesiteoperationalleadershipteamtoconductaquantitative &amp; qualitative analysis (holistically) of site / regional performance. Be accountable forcreatinganddrivingappropriate actionplanswithkey stakeholdersQuality solutions or plans to improve performance &amp; close learning or knowledge gaps ⇒Lookingholistically at the site KPI/indicators and understand the value-add/contribution T&amp;Q (root-cause,deep-dive,collaboratingwith key leadershipteamandsupport staff).DevelopLearning&amp;QualityteamMembers- Observationteammembers’performanceprovidefeedback and coach individuals to grow and develop, succession planning, developmentopportunities, coaching, feedbackDriveexecutionofQualityOperatingModel&amp;Standards - Responsibleforstrategyandcalibration indicators (Attendance and Accuracy for now while others may be added);Performance of agents’ first 90 days - Provide Recruitment feedback on New Hire fit for hire with local recruitment. Accountability towards New Hire development during New Hire cycleTraining Planning ⇒Assign resources to the training duties onsite and ensure it’s being managed properly and work with scheduling and Facilities for appropriate resource requirementsDesired Skills and Experience●Minimum 5 years call center or equivalent work experience&nbsp;●Possess excellent written and spoken English communicationskills●Excellentinterpersonalskills●Excellentorganizationalskills●Able to work independently, as well as extremely team-focused;supportsteamandpeer decisions●Meticulousattentionto detail●Able of working cooperatively with people of diversebackgroundsregardlessofpersonal differences●To be thechange ambassador, with the ability to drive changeby owning themeasuring of the adoption of change, showingflexibility and adapting to the dynamic Customer Serviceenvironment●Receptive to feedback, takes directions and is aware ofdevelopmentareas●Abilityto self-motivateandmanageowntime●Ability to own your own development and with a growthmindset●Ability to facilitate quality calibrations in a face to face andvirtualenvironment,with peergroupandglobalstakeholders●Partner with global learning team to provide input, reviewcreatedmaterials,andsupport deliveryof workshops●Abilityto adoptaconsultativeapproachwithstakeholders●Ability to conduct deep dives as part of overall root causeproblemsolving, analyzeandcreatereportonoutcomes●Ability to use the Learning Management System for basiclearning activities e.g. ability to pull and analyze reports, uploadcontent,createlearningcoursesKnowledge●Demonstrate an understanding of facilitation and questioningtechniques●Good understanding of adult learning principles and learningstyles●Good understanding of the learning models and learning cycles(ADDIE,AgileLearning,Learner Centered,etc.)●Proven experience in improving performance througha QualityManagement Tool, and / or experience working with call centrequality programs●Good understanding of the Customer Service business atBookingorsimilar environment●CustomerServiceoutcomeoriented●Available full time and flexible in both schedule and tasks basedonlocal needs●Experienceofdataanalysis●Experienceofrootcauseproblemsolvingmethodology●Experienceinchangemanagementmethodologies●Experienceofprojectmanagementmethodology●ExperienceoffacilitatingaqualitycalibrationprocessWhat You Can Expect·Supportive of your career and professional development·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values·Ask us about our paid time off (PTO) and wellness and healthcare benefits·And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

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