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We currently have an opportunity for the Assistant Director of Security to join our Four Seasons Resort Mykonos opening team in Greece!&nbsp;Reporting to the Director of Engineering, the Assistant Director of Security is responsible for overseeing all aspects of resort safety, loss prevention, and emergency preparedness.&nbsp; This role ensures the security and well-being of guests, employees, and assets through effective leadership, training, risk management, and coordination with local authorities.&nbsp;In an ultra-luxury environment, the Assistant Director of Security must maintain a high level of discretion, professionalism, and guest sensitivity, balancing robust safety protocols with the resort’s atmosphere of comfort and exclusivity.&nbsp;The role supports the resort’s commitment to delivering exceptional guest experiences through a flawless and safe physical environment.&nbsp;Our Ideal Assistant Director of Security candidate will have:&nbsp;<ul><li>Degree or diploma in Security Management, Law Enforcement, or related field.&nbsp;</li></ul><ul><li>Minimum 5–8 years of progressive experience in hotel or resort security, preferably in a luxury environment.&nbsp;</li></ul><ul><li>In-depth knowledge of Greek security laws, fire safety codes, and local emergency procedures.&nbsp;</li></ul><ul><li>Certified in First Aid / CPR / AED; additional safety or crisis management training preferred.&nbsp;</li></ul><ul><li>Strong leadership and decision-making skills under pressure.&nbsp;</li></ul><ul><li>Excellent interpersonal and communication abilities; fluency in English required, Greek preferred.&nbsp;</li></ul><ul><li>High level of integrity, confidentiality, and cultural sensitivity.&nbsp;</li></ul><ul><li>Computer proficiency: MS Office, CCTV and access control systems, incident management software.&nbsp;</li></ul><ul><li>Ability to work flexible hours, including nights, weekends, and holidays.&nbsp;</li></ul>Working Conditions&nbsp;<ul><li>Predominantly on-site role with both administrative and field duties.&nbsp;</li></ul><ul><li>Requires regular walking, standing, and outdoor activity across resort grounds.&nbsp;</li></ul><ul><li>May involve irregular hours, overnight shifts, and on-call responsibilities.&nbsp;</li></ul>&nbsp;

Assistant Director of Security

Assistant Director of Security REQ10360817

We currently have an opportunity for the Director of Purchasing to join our Four Seasons Resort Mykonos opening team in Greece!Main Responsibilities:<ul><li>Ensure all local and corporate policies, rules, internal controls and procedures, and safeguards as they relate to the Purchasing Department are complied with.</li><li>Ensure proper authorization has been obtained for all hotel-specific purchasing contracts and conduct, manage and complete competitive bids in accordance with policy and ensure bids are on file where applicable prior to execution of contracts.</li><li>Monitor the status of slow-moving stocks and ensure a Slow-Moving Stocks Report is circulated monthly to the Director of Finance and the respective Division Heads concerned.</li><li>Ensure that all purchase order requests are properly documented and accounted for, completed, and approved before a purchase order is prepared and the items are purchased.</li><li>Supervise the day-to-day functions of the Purchasing department and ensure that all items received by the hotel are properly documented in accordance with Four Seasons Purchasing and Receiving Procedures.</li></ul>Our Ideal Director of Purchasing candidate will have:<ul><li>Minimum of 2–3 years of experience in a similar role or relevant position.</li><li>Strong knowledge of purchasing operations, including customs clearance for international merchandise.</li><li>Familiarity with high-end luxury hotel and restaurant products.</li><li>Strong research and negotiation skills to secure the best quality products.</li><li>Excellent command of English; Greek language skills are an asset.</li><li>Strong leadership, communication, and organizational abilities.</li><li>A keen eye for detail, strong organizational skills, and the ability to deliver results under pressure.</li></ul>All applicants must possess the legal right to work in Greece.

Director of Purchasing

At the helm of the security team, the Chief Security Officer bears the responsibility of leading the entire security operation aboard the vessel. This position requires extensive maritime security knowledge, leadership skills, and the ability to liaise with the Master SSO and Operations Manager. The Chief Security Officer ensures the implementation of the ship security plan, manages risk assessments, and oversees the competency of security guards. With a mandate to maintain uninterrupted radio communication with the team and ensure all security equipment is operational, the Chief Security Officer's role is pivotal in upholding the security and safety of everyone on board, making it a position of significant authority and responsibility within MS Security Group.Chief Security Officer Job Summary:The Chief Security Officer (CSEC) is pivotal in the cruise ship's leadership group. Their primary responsibility involves supervising and executing all security-related activities and programs to guarantee the safety, security, and welfare of passengers, crew members, and the ship. The CSEC works in close coordination with several departments, including among others the Staff Captain, Safety, Guest Services, and Human Resources, to establish a secure environment that meets and exceeds the industry standards.Key Requirements<ul><li>Extensive experience in maritime security, law enforcement, or military roles.</li><li>Extensive Knowledge of the ISPS code, Ship Security Plan, and the international code of conduct.</li><li>Extensive Knowledge of Maritime Security laws, regulations, and the Maritime Labour Convention (MLC).</li><li>Proficiency in security technology, systems, and equipment.</li><li>Demonstrated leadership abilities in managing and mentoring security teams in dynamic and multicultural environments.</li><li>Proficient English language skills in both written and verbal communication.</li><li>Excellent knowledge of Microsoft Office, Otalio/Fidelio, OPnet, X-ray Machine, WTMD, and Simfox Management Systems</li><li>Extensive problem-solving, decision-making, and crisis-management skills.</li><li>Exceptional communication and interpersonal skills.</li><li>Ability to work in a fast-paced, multicultural, and often stressful, unpredictable environment.</li><li>Strong physical fitness and excellent health condition according to the PEME and company’s policy/requirements.</li></ul>Qualifications<ul><li>MS Pre-embarkation SOP Training.</li><li>Basic Training all modules (STCW (A-VI/1-1,2,3,4))</li><li>Seaman’s Book/ Provisional Seaman Book</li><li>Crowd and Crisis Management and Human Behaviour (STCW A-V/2)</li><li>Designated Security Duties (STCW A-VI/6-2) or Ship Security Officer (STCW A-VI/5)</li><li>CVSSA</li><li>NFPS</li><li>Clean Criminal Record</li></ul>Main Responsibilities<ul><li>Report all security incidents and concerns to the SSO, Master, and the Operations Manager.</li><li>Report any problems regarding the Security, Safety, health status, or any other security-related problems to the company.</li><li>Implement and maintain the ship security plan and the client's policies.</li><li>Safeguard the lives and property of the security team, crew, and vessel.</li><li>Consult the SSO on any security-related matter.</li><li>Conduct constant ship security assessments.</li><li>Carry out competency reviews on Security Guards, ensuring that they are aware of what their job role entails and that they are effectively carrying out their duties.</li><li>Conduct risk assessments, induction trainings, and reviews for new Security Guards.</li><li>Lead and manage the onboard security team, providing guidance, training, and performance evaluations.</li><li>Oversee the onboard security operations surveillance systems, monitoring security incidents and suspicious activities.</li><li>Maintain and follow emergency response plans and procedures, including those for piracy or terrorism.</li><li>Prepare and conduct successful routine drills according to the ship security plan and SSO instructions.</li><li>Identify weaknesses and create a plan to resolve them quickly.</li><li>Conduct thorough investigations into security incidents, compiling detailed reports and recommendations.</li><li>Develop and deliver security awareness and training programs for crew members, in coordination with the SSO.</li><li>Serve as a key decision-maker during crisis situations, maintaining communication with shore/office teams.</li><li>Collaborate with Master, SSO, and MS Operations Manager to align security targets with overall operational objectives.</li><li>Collaborate with other ship's departments to ensure coordination of security objectives and compliance with safety and security protocols.</li><li>Propose, implement, and update comprehensive security policies, and procedures tailored to the cruise environment, in compliance with the ISPS Code and upon company’s approval.</li><li>Ensure the Deputy Chief Security Officer supervises and maintains the ship's security equipment.</li></ul>

Chief Security Officer

The Director, AI Quality Engineering Lead ensures that AI systems across the enterprise are safe, fair, reliable, compliant, and observable from pre‑release through continuous operations. This role designs and operates enterprise evaluation frameworks (quality, bias/fairness, robustness, privacy), leads red‑teaming and guardrail development, encodes policy and regulatory requirements as automated checks, and drives metric reporting and post‑incident learning across AI programs. The lead partners closely with Enterprise Architecture, Compliance, Legal/Privacy, Security, Data Governance, and product/engineering teams to enforce quality and safety gates and enable responsible scale. (Aligned to Corporate Policy and Responsible AI principles.) Reporting into the Head of Applied AI Engineering, you will manage a team of QA Engineers and AI Engineers. This role blends deep technical leadership, product engineering strategy, and direct enablement of enterprise use cases and services. You will partner closely with business, legal and technical stakeholders to design and deliver robust, scalable solutions that demonstrate the value of AI across our enterprise in a safe and compliant way. This role is execution-oriented with strong influence on building AI solutions responsibly.Evaluation and Test Strategy<ul><li>Define and run evaluation frameworks for LLMs and multi-modal systems covering performance, fairness, bias, robustness, safety, and privacy.</li><li>Build automatic + human-in-the-loop evaluation pipelines with reproducible scoring, statistical significance, and error analysis.</li><li>Establish SLOs/SLIs for quality (e.g., grounded accuracy, hallucination rate, privacy leak rate, harmful-content rate).</li></ul>Red-Teaming &amp; Safety Guardrails<ul><li>Design and run red-teaming against prompt injection, jailbreaks, sensitive data leakage, tool-abuse, and retrieval abuse.</li><li>Develop guardrail solutions (classification, content safety, PII/PHI detection, grounding checks, allow/deny lists, rate limiting, output filtering) to mitigate hallucinations, leakage, and compliance violations.</li><li>Maintain attack libraries and scenario banks; simulate adversarial behavior and monitor adaptive attacks over time.</li></ul>Pre‑Release Gating &amp; Continuous Assurance<ul><li>Operate pre‑release evaluation gates with baselines, regression checks, canary/A–B testing, and rollback criteria.</li><li>Run continuous evaluation in production with synthetic &amp; real traffic (shadow/ghost testing) and drift, bias, and toxicity monitoring.</li></ul>Stakeholder Leadership &amp; Culture<ul><li>Coach product teams on responsible AI practices and establish quality ownership norms.</li><li>Build a community of practice across Engineering, Security, Data Governance, and Risk—standardizing test data, benchmarks, and review rituals.</li><li>Mentor engineers building evaluation, red-team, and guardrail capabilities.</li></ul>BASIC QUALIFICATIONS<ul><li>7+ years in ML/AI/Platform/Quality roles, including 3+ years evaluating production systems.</li><li>Advanced degree in Computer Science, Engineering or related discipline.</li><li>Proven design &amp; operation of evaluation harnesses and policy-as-code checks in CI/CD.</li><li>Hands-on Python and expertise with evaluation and safety tooling such as: OpenAI Evals, Ragas/LangSmith, DeepEval, Azure AI Content Safety / OpenAI Moderation, Presidio, Guardrails.ai, Nemo, MLFlow, Grafana, Kibana, Azure monitor</li><li>Cloud &amp; MLOps: Azure/AWS, CI/CD (GitHub Actions/Azure DevOps, feature stores, vector DBs (Azure AI Search, OpenSearch, Pinecone), testing in pipelines.</li><li>Excellent communication with executives and engineers</li><li>Experience leading an engineering team.</li></ul>PREFERRED QUALIFICATIONS<ul><li>Led an AI safety/quality function or enterprise red-team program.</li><li>Prior work with AI based applications, tool use/orchestration, and enterprise data governance.</li><li>Regulatory literacy (e.g., GDPR, EU AI Act readiness), and experience collaborating with Compliance/Risk, Security, and Legal.</li><li>Strong grasp of red-team techniques (prompt/indirect injection, jailbreaks, training data extraction, membership inference, model poisoning, tool abuse).</li><li>Experience with retrieval grounding checks, memory governance, and multi-tenant safety controls.</li></ul>

Director, AI Quality Engineering Lead 4946565

Intellectica is recruiting a highly experienced and strategic&nbsp;Senior Account Director&nbsp;on behalf of a leading strategic communications and consulting agency renowned for its cross-sector influence across more than 13 industries. Based in Athens, Greece and reporting to the Head of PR &amp; Corporate Comms, the successful candidate will be responsible for strategizing and leading all communication and promotion activities for the company’s key client accounts, delivering high-quality solutions that meet client objectives and drive business growth.Key activities and responsibilities of this role include:<ul><li>Lead a portfolio of diverse client accounts, ensuring excellence in service delivery and building long-term, trust-based relationships</li><li>Oversee all communication and promotion activities for the clients, including communication strategies, events, campaigns, and press releases</li><li>Act as the senior point of contact for clients, offering high-level strategic counsel tailored to their industry and objectives</li><li>Oversee and execute high-impact client events, from concept development to post-event reporting, ensuring alignment with broader communication goals</li><li>Cultivate and maintain strong relationships with key media outlets, securing meaningful coverage across local, national, and international platforms</li><li>Review and approve client-facing content such as press releases, speeches, executive messaging, and corporate statements</li><li>Collaborate closely with internal creative, digital, and strategy teams to deliver seamless 360° campaign executions</li><li>Manage client budgets, project timelines, and KPIs with a focus on quality, efficiency, and continuous improvement</li><li>Identify and drive organic growth opportunities, while contributing to new business development initiatives</li><li>Shape the client’s public image through briefings, follow-ups, presentations, and full proposals</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc and/or MSc degree in Public Relations, Communications, Journalism, Marketing, or a related discipline or a related field</li><li>At least 6 years of professional experience in PR, corporate communications, or integrated marketing, preferably within an agency environment</li><li>Demonstrated success in leading complex, multi-channel campaigns and managing senior-level client relationships</li><li>Proficient in managing project budgets, performance tracking, and cross-functional collaboration tools</li><li>Proficiency in MS Office Suite (especially in Excel &amp; PowerPoint)</li><li>Fluent in Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong strategic mindset and the ability to work under pressure with poise and clarity</li><li>Exceptional communication, negotiation, and presentation skills</li><li>Strong organizational and project management skills with the ability to handle multiple projects and daily tasks end-to-end, while maintaining attention to detail and adherence to standards of excellence</li><li>A problem-solver able to effectively navigate client relationships</li><li>Able to promote the company’s teamwork spirit, collaborating seamlessly across departments to achieve shared organizational objectives</li><li>A can-do attitude showing willingness to take on responsibilities and go the extra mile</li></ul>

Senior Account Director int-0309

As a Viking Shipboard Team Member, you represent Viking’s values and our Service Standard, STAR Service. You are a hospitality professional with a passion for excellence. Viking will empower you with the skills, knowledge and tools to succeed in your role onboard. At Viking, we are committed to each other and our Guests through a shared set of values. We strive to be the best; we always impress our Guests and we care for each other as a family. By working for Viking, you embody our world-class service culture and become a valued part of our Viking Family. PURPOSE OF POSITION&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<ul><li>The Sound Technician sets up, operates and maintains the audio equipment onboard each ship, ensuring that standards are in line company policy and procedures.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company</li></ul> YOUR RESPONSIBILITIES<ul><li>Assist with the set-up of shows, cabarets, lectures, presentations and ship events as directed, ensuring that all areas are safe, clean and presentable.</li><li>Set up backline equipment and instrument microphones.</li><li>Program the sound computer/console during technical rehearsals, as required.</li><li>Check that all speakers and equipment are in working order, before each show; ensure that every show set-up is complete and set out, as per company policy and procedures.</li><li>Ensure that the design integrity and performance quality are maintained through show runs.</li><li>Demonstrate the ability to wirelessly mic an actor, if the need arises.</li><li>Communicate in a clear, concise and timely manner with the Cruise Director and other departments.</li><li>Participate in special events by assisting with sound needs; wire special sound projects; assist with the maintenance of audio equipment.</li><li>Demonstrate the ability to troubleshoot and provide information to resolves issues, accordingly.</li><li>Maintain cleanliness and order in all sound areas, in accordance with all Public Health and Safety Policies and Procedures.</li><li>Attend all show set-ups, show calls and meetings, in a timely manner.</li><li>Have in-depth knowledge of inventory, scheduling, maintenance, cleaning, storage, distribution and coordination.</li><li>Monitor guest satisfaction and report any issues, concerns and suggestions to the relevant supervisor.</li><li>Provide the highest level of comfort and service to guests, as per Viking’s STAR Service Standards and all Public Health Policies.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrate outstanding flexibility: must be able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Entertainment Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Perform additional duties, upon instruction from the Cruise Director, Assistant Cruise Director, Stage Manager and Audio Designer.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>Proven experience in audio electronics (specifically sound playback and live mixing) in which basic wiring skills have been applied, are required; shipboard experience is preferred.</li><li>Qualifications in technical theater is preferred</li><li>Operational knowledge of Yamaha CL Series and Yamaha LS-9 digital consoles, and Shure UHFR &amp; ULXD microphone systems, are required.</li><li>Strong Knowledge of Qlab, Dante, DSP networking and patch bay configurations are required.</li><li>The ability to lift up to 50 pounds, stand, kneel or crouch for long period of time, and to climb up ladders and scaffolding, is required.</li><li>Must be able to navigate catwalks and access all points in all theater spaces.</li><li>A strong understanding of technical wiring and component level maintenance with microphones, audio consoles, amplifiers and DSP's is required.</li><li>Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills.</li><li>Flexible, stress resistant, committed team player and exceptional work ethic is required; must demonstrate the ability to work independently and in a team.</li><li>Strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards, with excellent knowledge of all Public Health and Safety Policies are required.</li></ul>&nbsp;GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>

OCEAN - Technician SOUND

Intellectica is recruiting a dynamic&nbsp;Civil Engineer&nbsp;on behalf of a leading group of companies primarily active in the construction sector, known for its innovative projects and commitment to excellence. The group is also involved in public-private partnership contracts, public works, private equity developments, real estate management of its own portfolio, and consulting services in the defense and security industry. Based in&nbsp;Chania, Greece&nbsp;and reporting to both the Managing Director and the Projects Director, the successful candidate will play a key role in monitoring and coordinating key engineering projects.Key activities and responsibilities of this role include:<ul><li>Designing and developing building projects using software such as AutoCAD and Civil 3D</li><li>Analyzing data like topographic surveys, plans, and maps for effective project planning</li><li>Preparing design specifications and incorporating special features related to the project</li><li>Submitting permits and other required documents for construction projects</li><li>Testing asphalt, concrete, steel, and other materials to ensure they meet standards and specifications</li><li>Monitoring and coordinating construction activities to ensure adherence to schedules and budgets</li><li>Collecting offers for materials, supplies, and subcontractor services related to civil engineering systems</li><li>Supporting the preparation of budgets and rolling forecasts regarding civil engineering costs</li><li>Assisting in preparing and submitting offers, along with other members of the project team, for private and public tenders</li><li>Participating in project meetings and ensuring the proper implementation of civil engineering works</li><li>Preparing and issuing monthly updates to the client or the management team of the company</li><li>Collaborating with other departments to ensure seamless project execution</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Civil Engineering; A Master’s degree or certifications in relevant areas will be highly welcomed</li><li>At least 3 years of experience in the construction industry</li><li>Knowledge of Project Management tools, AutoCAD and Microsoft Office suite</li><li>Fluent in English and Greek (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and interpersonal skills</li><li>Ambitious and driven, with an entrepreneurial mindset</li><li>Project management skills; ability to set priorities and manage deadlines</li><li>Strong analytical skills and the ability to evaluate risks and opportunities</li><li>Ability to thrive in a fast-paced environment</li></ul>

Civil Engineer int-0329

Intellectica is recruiting an ambitious and detail-oriented&nbsp;Senior Account Manager&nbsp;on behalf of a leading strategic communications and consulting agency renowned for its cross-sector influence across more than 13 industries. Based in Athens, Greece and reporting to the Account Director, the successful candidate will be responsible for strategizing and executing all communication and promotion activities for the company’s client, collaborate closely with directors, provide guidance to junior team members, and serve as a key liaison between clients and media.Key activities and responsibilities of this role include:<ul><li>Managing day-to-day communications with assigned clients, ensuring timely and high-quality delivery of PR and communication activities</li><li>Developing press materials, messaging documents, and media strategies in collaboration with senior team members</li><li>Act as the senior point of contact for clients, offering high-level strategic counsel tailored to their industry and objectives</li><li>Pitching stories to media, securing impactful placements, and building strong, lasting relationships with journalists and media outlets</li><li>Coordinating press opportunities, interviews, and client events from planning through execution</li><li>Supporting the creation of strategic communication plans, presentations, and client reporting deliverables</li><li>Attending client events and conferences as required, representing the agency with professionalism and insight</li><li>Mentoring junior team members, providing guidance on execution, prioritization, and agency standards</li><li>Managing project workflows, ensuring that all deliverables are completed on time, within budget, and aligned with established KPIs</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc and/or MSc degree in Public Relations, Communications, Journalism, Marketing, or a related discipline or a related field</li><li>At least 4 years of professional experience in PR, corporate communications, or integrated marketing, preferably within an agency environment</li><li>Demonstrated success in leading complex, multi-channel campaigns and managing senior-level client relationships</li><li>Experience in developing and executing comprehensive PR and communications strategies as well as organizing and coordinating events, ensuring flawless execution</li><li>Proficiency in MS Office Suite (especially in Excel &amp; PowerPoint)</li><li>Fluent in Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong strategic mindset and the ability to work under pressure with poise and clarity</li><li>Exceptional communication, negotiation, and presentation skills</li><li>Strong organizational and project management skills with the ability to handle multiple projects and daily tasks end-to-end, while maintaining attention to detail and adherence to standards of excellence</li><li>A problem-solver able to effectively navigate client relationships</li><li>Able to promote the company’s teamwork spirit, collaborating seamlessly across departments to achieve shared organizational objectives</li><li>A can-do attitude showing willingness to take on responsibilities and go the extra mile</li></ul>

Senior Account Manager int-0311

Part of our nautical team on our River vessels, the Captain safely navigates our Viking Longships in compliance with all statutory regulations and ensures that guests feel comfortable. The Captain reports to the Corporate Captains and the Nautical Director.&nbsp;&nbsp;WHAT YOU WILL DO ON BOARD<ul><li>Serves as a role model for the entire crew</li><li>Navigates the vessel in compliance with regulations, timetables and lock times, to avoid delays and incidents</li><li>In case of high or low water, damage, and technical problems the Captain and the Program Director take ownership and inform the guests accordingly</li><li>Motivates crew and provides training for candidates of internal training programs and other crew members, including regular safety drills</li><li>Conducts frequently scheduled ship inspections, including monthly inspections of mooring lines</li><li>Organizes dumpsters and drinking water</li><li>Participates in meetings and company-relevant trainings</li><li>Acts as a brand ambassador on behalf of Viking including social obligations towards our guests (presence in public areas, welcome cocktail, Captain's dinner)</li></ul>&nbsp;&nbsp;WHY JOIN VIKING?&nbsp;Elevate Your Career&nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Regular training and simulator assessments within working time</li><li>Unlimited contracts with a 4/4, 4/2 or 2/2 system</li></ul>&nbsp;On board our ship&nbsp;<ul><li>Uniforms, laundry and unlimited Wi-Fi are free of charge for all crew members</li><li>Lodging and meals are provided to you by Viking onboard</li><li>Single cabin guaranteed</li><li>Travel to/from the ship reimbursement payment</li><li>Dedicated crew area</li><li>Sundeck area for crew use&nbsp;&nbsp;</li></ul>Employee benefits&nbsp;<ul><li>Paid vacation&nbsp;</li><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>Salary payments and social security benefits in accordance with Swiss conditions</li></ul>&nbsp;&nbsp;ABOUT YOU<ul><li>At least 1 year of work experience as a Captain/several years as a First Officer</li><li>Interested in further education (certificate extension, language skills…)</li><li>Independent and flexible</li><li>Decisive and assertive</li><li>Strong team worker and able to train/ lead the crew</li><li>Shows ambition and initiative; perseverant</li><li>Genuine interest in guest communication</li></ul>&nbsp;&nbsp;Depending in which geographical area you are eligible to sail you need to fulfill the following obligatory requirements:&nbsp;Rhine – Elbe – Mosel&nbsp;<ul><li>Boatmaster License</li><li>Rhine patent until Iffezheim (km 1000 – 333)</li><li>VHF</li><li>Radar</li><li>Safety Expert (Sachkunde)</li><li>Languages: German and English (mandatory), Dutch and French as an asset</li></ul>&nbsp;Danube&nbsp;<ul><li>Boatmaster License</li><li>Danube patent from Sulina to Regensburg (km 0 – 2370)</li><li>VHF</li><li>Radar</li><li>Safety Expert (Sachkunde)</li><li>Languages: German and English (mandatory), Russian as an asset</li></ul>&nbsp;Rhine – Main – Danube&nbsp;<ul><li>Boatmaster License</li><li>Rhine patent until Mainz (km 1000 – 493)</li><li>Danube patent</li><li>Radar</li><li>VHF</li><li>Safety Expert (Sachkunde)</li><li>Languages: German and English (mandatory), French and Russian as an asset</li></ul>&nbsp;France&nbsp;<ul><li>Longueur illimitée</li><li>Radar</li><li>VHF</li><li>Safety Expert (expert)</li><li>Languages: French and English (mandatory), German as an asset</li></ul>&nbsp; DISCLAIMERAs part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.&nbsp;Apply Now&nbsp;&nbsp;

RIVER - Nautic - Captain

Reporting to the Director of IT, the IT Specialist is Responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property.What you will do<ul><li>Assist with user and system administration, including account management and access troubleshooting.</li><li>Support various hotel applications such as Opera, Simphony, back office, sales, catering, and HR systems.</li><li>Contribute to IT infrastructure data management and the provisioning of documentation.</li><li>Provide assistance in the coordination and execution of IT projects.</li><li>Help maintain critical systems (PMS, HSIA, PBX, POS) and support user procedures.</li><li>Assist with server infrastructure management, performance monitoring, and OS upgrades.</li><li>Provide system support services, including outage diagnosis, troubleshooting, and virus protection.</li><li>Help uphold Four Seasons' core technology standards in all IT operations.</li><li>Assist in coordinating new technology acquisitions and major projects. Participate in property-level and corporate technology implementation initiatives.</li></ul>What you bring<ul><li>Experience in hospitality IT field is preferrable.</li><li>Networking Skills &amp; Knowledge (CISCO, Wireless, GPON).</li><li>Operating System knowledge.</li><li>Microsoft O365 administration skills</li><li>Security awareness.</li><li>Clear and Open Communication.</li><li>Adapt to various situations and inspire others.</li><li>Build strong, positive relationships with guests, making them feel valued and welcomed.</li><li>Fluent in English. Greek is a strong advantage</li></ul>What We Offer<ul><li>Competitive salary and comprehensive benefits package.</li><li>Complimentary employee meals, bus transportation, uniform &amp; laundry services.</li><li>Ticket Restaurant monthly allowance</li><li>Complimentary nights at Four Seasons Hotels &amp; Resorts globally.</li><li>Employee recognition programs.</li><li>Opportunities for global travel through task forces and transfers.</li><li>Access to Four Seasons global training &amp; development programs.</li><li>Accommodation and transport to the hotel will be provided.</li></ul>All Applicants must possess the legal right to work in Greece.

IT Supervisor (Seasonal) REQ10366385

Supports the planning and implementation of all resort systems, ensures that all systems running within the hotel are maintained to a level that delivers the most efficient services for our customers and that they are in compliance with One&amp;Only Resorts standards of operation. Provides support to the users of Information systems through direct interaction and through the identification and coordination of ongoing training needs.&nbsp;Key duties and responsibilities&nbsp;<ul><li>Support systems management procedures and practices to ensure the optimal operating effectiveness and integrity of data.</li><li>Manages and motivate any subordinate staff to achieve high levels of job satisfaction and productivity.</li><li>Maintains communications and information exchange between hotel and area staff to ensure optimum sharing of direction and solutions.</li><li>Support the information system function within the resorts using appropriate systems management procedures and practices to ensure the operating effectiveness and integrity of data.</li><li>Fulfill 7*24 hours on call duties as required.</li><li>Assists with all aspects of implementing new and innovative business concepts.</li><li>Provides guidance to all computer users for all types of program, to enable them to perform their duties smoothly.</li><li>Manages the resort in the entire network maintenance, this includes administration and documentation of computer networks, telephones and cable TV networks.</li><li>Helps the resort in system automation, configuration and maintenance of LAN applications, including implementation, coordination, control, usage monitoring, security, troubleshooting, training and development of specialized processors.</li><li>Controls day-to-day operation of the IT Department.</li><li>Responsible for overall administration of staff personal computers within the enterprise, ensures compatibility and integration with the enterprise’s strategies.</li><li>Evaluates, selects and implements new products or services, comprehensive systems analysis and progressive support methodologies for all LAN application.</li><li>Is creative, positive and delivers new ideas for constant improvement of IT Department.</li><li>Coordinates with implementation of all the application software.</li><li>Stays updated with developments in the field of Information Technology.</li><li>Responsible for daily backup and restoring of data.</li><li>Support &amp; Maintenance of I.T. infrastructure including telecommunications.</li><li>Implement technology-related processes, systems and telecommunications.</li><li>Installation of software/hardware upgrades in compliance with the Resorts corporate policies &amp; legal requirements.</li><li>Provide Systems administration.</li><li>To maintain the call log database, an up-to-date state; Including categorizing and assigning calls to relevant staff, according to work load, skill set and priority.</li><li>Ensure any routine / preventative maintenance is carried out on the servers and other computers and is logged accordingly; Perform hardware/software upgrades where necessary, both configuring and installing new and upgraded PC hardware, software and peripherals. Maintaining the integrity of the systems and network, including, but not exclusively the servers, infrastructure and 3rd party support contracts/ relationships.</li><li>Should take steps to analyze the possibility of streamlining the parameters of Windows 2003 Domain Controller to re-align them with the recommended values to complement controls at the user authentication level.</li><li>Periodically review the virus reports generated from the virus management system in order to identify threat patterns and deduce possible threats to the network.</li><li>Should consider inducting all Resort staff into an enterprise-wide security awareness training program. The training program should include the Company’s intended methods to communicate existing and emerging security issues and the key aspects of the security policies and procedures in place within the Company.</li><li>Responsible for using licensed software for all users with in the network. This should also be helpful for further security developments, version controls, and remote configurations.</li><li>Following up and coordinates with supplier/vendor for releasing of existing CAPEX.</li><li>Support and coordinate with outside software developers to develop internal operational software.</li><li>Maintains high spirit among the IT Department staff, as well as other resorts staff.</li><li>Contributes to the moral and team spirit of the resorts, by maintaining effective relationships with resort colleagues.</li><li>Perform any additional duties and/or special projects as requested by Director of Finance.</li></ul>&nbsp;Skills, experience &amp; educational requirements&nbsp;&nbsp;<ul><li>Degree or Diploma in Networks Engineering or similar, a Cisco Certification (CCNA, CCNP) and a MCP/MCSE Foundation Certificate would be added advantage.</li><li>Minimum of 2 to 4 years working experience as an IT Manager professional including networks, Opera PMS /Micros 9700 POS system to medium to large organisations and operating multiple complex IT software systems.</li><li>Possess excellent communication and time management skills, have strong attention to details and quality of work. You will be able to work under pressure and towards deadlines, be able to work as part of a team, and be a self-motivated and approachable and friendly person.</li></ul>

Manager, IT 13669

A key role position in planning, organizing, and executing various events while also contributing to the overall sales strategy. The Events Manager will be responsible for creating memorable experiences that enhance our brand image and drive engagement with our target audience according to the strategy of the Director of Sales and Marketing.&nbsp;&nbsp;Key Responsibilities:Event Planning and Execution:<ul><li>Conceptualize, plan, and execute a variety of events, including conferences, weddings, anniversaries etc</li><li>Coordinate all aspects of events, from venue selection and logistics to vendor management and on-site coordination.</li><li>Ensure seamless execution of events, paying attention to details to provide a positive experience for attendees.</li><li>Post-Event Evaluation: Conduct post-event analysis, gather feedback from clients and attendees, review financial results, and hold debriefing meetings with staff to improve future events.</li></ul>Sales and Marketing:<ul><li>Marketing and sales: Assist with sales efforts, develop marketing plans to generate event revenue, and promote events..</li><li>Conducting Site Inspections and Tours: Greet potential clients and conduct professional tours of the hotel's event spaces and facilities, highlighting unique selling points to secure bookings.</li><li>Converting Inquiries into Bookings: Respond promptly to all customer inquiries and guide potential customers through the sales process to close deals and fill the hotel's event calendar.</li></ul>Operational:<ul><li>Client Consultation and Planning: Meet with clients to understand their event objectives, requirements, budget, and preferences (e.g., menu, decor, entertainment). Draft proposals and detailed event plans.</li><li>Logistics and Operations Management: Oversee all logistical aspects, including venue selection/setup, scheduling, coordinating catering, audiovisual needs, decor, and managing group room blocks/meeting space for assigned groups.</li></ul>On-site supervision: Oversee all on-site operations during events, including supervising staff like waiters and technical crews, and resolving any issues that arise.&nbsp;Qualifications:&nbsp;<ul><li>University Degree in Marketing or relevant field; master’s degree will be considered as an asset.</li><li>Minimum 3 years’ experience in relevant role, ideally in the Hospitality industry.</li><li>Team player and energetic attitude essential for this role</li><li>Familiarity with F&amp;B and Events concepts.</li><li>Proven ability to manage effectively, strong critical thinking and evaluation skills</li><li>Fluent in written and spoken English</li><li>Ability to travel as needed (driving license a must)</li><li>Third language will be considered a plus.</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.&nbsp;

Events Manager

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly motivated Amenities Supervisor to join our team for the Season 2026 (minimum 6 or 7 months contract). You will manage daily Amenity operations, supervise staff, and ensure that every guest receives prompt, friendly, and exceptional service.What You Will Do<ul><li>Supervise day-to-day operations of the Amenity program and In-Room Dining areas.</li><li>Ensure smooth and timely delivery of amenities and food &amp; beverage to guest rooms.</li><li>Monitor staff performance, maintain discipline, and provide coaching where necessary.</li><li>Manage daily requisitions for amenities, food, beverage, and operational equipment.</li><li>Maintain cleanliness, organization, and security of service areas.</li><li>Inspect guest rooms highlighted by management to ensure standards are met.</li><li>Make personal contact with VIP, suite, and long-stay guests to ensure satisfaction.</li><li>Collaborate with culinary and F&amp;B teams regarding service, special requests, and guest feedback.</li><li>Assist with training, scheduling, and personnel documentation for Amenity and In-Room Dining staff.</li><li>Ensure compliance with health, hygiene, and safety standards.</li><li>Support preparation and execution of departmental amenity programs.</li><li>Attend Food &amp; Beverage meetings and perform other duties as assigned by the In-Room Dining Manager or Director of Food &amp; Beverage.</li></ul>What You Bring<ul><li>High School Diploma or equivalent experience; hospitality management experience preferred.</li><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Proven experience in hotel amenities, In-Room Dining, or food &amp; beverage supervision.</li><li>Strong leadership, organizational, and interpersonal skills.</li><li>Fluency in English is essential; proficiency in Greek is an advantage.</li><li>Knowledge of food handling and sanitation regulations is a plus.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally.</li><li>Employee Recognition Program.</li><li>Opportunities for Global Travel through Task Forces and Transfers.</li><li>Access to Four Seasons global Training &amp; Development programs.</li></ul>Schedule &amp; Hours Summer Seasonal Job – 5 working days per week, with 2 days off. Schedule is flexible and may change weekly according to business needs.If you are passionate about leading a high-performing amenities team and delivering exceptional private service in a world-class environment, we want to hear from you!

Amenities Supervisor (Seasonal 2026) REQ10366416

Key Responsibilities:Safety, Security &amp; Environment:<ul><li>Ensures hotel is being operated in a safe &amp; effective manner.</li><li>Ensures the correct implementation Fire Life &amp; Safety (FLS) testing procedures.</li><li>Ensures the correct operation &amp; maintenance of the hotels FLS systems.</li><li>Ensures the correct implementation of all health and safety, energy control and management directives and that up-to-date records of all test certificates/licenses are kept.</li><li>Ensures that all contractors and in-house employee’s carry out their work, in accordance with and adherence to company, local and regional health and safety at work criteria.</li><li>Maintain contacts with local authorities such as fire department, electricity supply company, health inspectors, etc., to ensure that all requirements are being complied with and that assistance or advice will be readily available whenever required.</li><li>Holds regular meetings on energy conservation, fire training, employee communications, and health &amp; safety.</li><li>Reports environmental performance through dedicated IT systems and in POMEC reports.</li><li>Ensures all technicians have a good environmental understanding.&nbsp;</li></ul>Maintenance:<ul><li>Ensures the efficient operation &amp; maintenance of all mechanical &amp; electrical equipment.</li><li>Ensures the correct upkeep of the building and grounds.</li><li>Ensures operational equipment is being maintained effectively.</li><li>Ensures the correct implementation of an effective “trouble reporting”&nbsp;system.</li><li>Ensures an effective “planned preventative maintenance” system is in place for all M&amp;E equipment.</li><li>Allocation of duties to the appropriate engineering staff / contractors.</li><li>Operation of the hotels BMS system.</li><li>Ensure that all records of maintenance and testing are being kept.</li><li>Co-ordinates and supervises the work of service contractors to ensure that the terms of all such contracts for major plant and systems are fully implemented.</li><li>Identify and recommend improvements where required.</li></ul>Personnel:<ul><li>In conjunction with Human Resources, interview and make recommendations on suitable technical personnel for employment.</li><li>Supervision of&nbsp;contractors and outsource staff.</li></ul>Procurement:<ul><li>Assist in the negotiation for consumables and service contracts, ensuring the best value for money is obtained.</li><li>Ensure that adequate stock levels and spare part lists are in place.</li></ul>Projects:<ul><li>Gives relevant M&amp;E input into capital projects.</li><li>Management and administration of capital projects controlled at hotel level.</li></ul>General:<ul><li>To be aware of hotel financial targets and assist in cost reduction methods where necessary.</li><li>Production / updating of hotels 5-year capital and long-term plans.</li><li>Complete and produce regular reports and statistics as required by hotel and Group Director management.</li></ul>Qualifications:<ul><li>Degree in Engineering or equivalent</li><li>&nbsp;Experience&nbsp;within the hospitality industry</li><li>Sound knowledge in Building Services Engineering and management</li><li>Good command in English</li></ul>

Maintenance Supervisor-New Hotel

Monitor and control the safe and cost-efficient technical operation of assigned vessels using the available resources, the defined parameters of cost, commercial viability, and operational excellence in line with Owners’ expectations. &nbsp; Key Accountabilities: Technical Support<ul><li>Understand the customers’ contractual agreements to be able to deliver the ship management services for each vessel, in a cost-efficient manner.</li><li>Review the compliance of deliverables from subcontractors’ agreements and requirements to ensure the optimum, efficient, and safe operation of each assigned vessel.</li><li>Monitor the operations of equipment and machineries, identify potential discrepancies, and suggest solutions to enhance vessels’ efficiency, performance, and safety.</li><li>Participate in the development of maintenance and repairs plan. Ensure that time schedule, deliverables quality and budget are within the borders of the contractual agreement and organization’s procedure.</li><li>Project the requirements in maintenance and repairs activities, spare parts, and technical training of the vessels. Forecast the budget needed, report to Manager and remain within the limits of the established maintenance plan. Upon approval, follow up its execution, report, and discrepancies, and propose solutions.</li><li>Oversee all technical operations, ensure timely and accurate completion of dry-docking, maintenance, and repair activities.</li></ul>Purchasing Activities <ul><li>Monitor and assess the requisition requests received from the vessels.</li><li>Ensure that the quality and quantity of the Compliance Matrix of spares and consumables are in accordance with BSM’s Procedures.</li><li>Execution of Technical Inspection / Audits</li><li>Manage all vessel visits, audits, and inspections from planning to implementation.</li><li>Produce and submit vessel visit reports to the Fleet Manager and/or Managing Director, apply proposed corrective actions.</li><li>Liaise with the LPSQ department to secure the alignment of all technical requirements and standards of the fleet with the Company’s LPSQ policy and relevant legislation, contributing towards environmental protection.</li><li>Liaise with Fleet Personnel Manager on issues concerning potential loss caused by human factors.</li><li>Keep up-to-date with the developments in the maritime industry, to identify and propose relevant improvements and technical solutions.</li></ul>Departmental Operations <ul><li>Review and offer potential improvements on technical issues identified from both onboard and shore-based teams.</li><li>Provide reports involving incidents, technical developments, maintenance activities, repair progress, current operational status, docking, budget spend patterns in a timely and quality manner. </li></ul>Management of Resources Review performance appraisals for senior officers on board and provide feedback and support for their career development ​ RequirementsEducation &amp; Work Experience: <ul><li>Bachelor’s degree in Marine Engineering or Naval Architecture or</li><li>Minimum 3 years of sailing experience as Chief Engineer on Tanker Vessels</li><li>3 years as a Technical Superintendent within a ship management / owning company</li></ul>Job Specific Skills: <ul><li>Strong knowledge of vessels’ technical requirements and regulations</li><li>Excellent project management skills.</li><li>Good people management skills.</li><li>Very good organizational skills.</li><li>Teamwork and cooperation.</li><li>Fluency in English.</li><li>PC literacy.</li></ul> BenefitsWhy you should join us! <ul><li>Career development opportunities&nbsp;</li><li>Technical and soft skills training&nbsp;</li><li>Comprehensive health insurance coverage&nbsp;</li><li>Annual performance bonus&nbsp;</li><li>Gym/Entertainment benefits&nbsp;</li><li>Sustainability and wellness activities&nbsp;</li><li>Diverse workforce&nbsp;</li><li>Competitive compensation package&nbsp;</li><li>Flexible work opportunities</li><li>Be a part of the ever-growing Schulte group family!</li></ul>

Technical Superintendent

We are seeking talented and experienced banking Solution Consultants to join our team in Athens, Greece. Job DescriptionThe Banking Solution Consultants should have experience in Retail and Corporate banking, spanning areas such as Wealth-Investment Management and Core Banking.They will interact effectively with Client executives, be a part of high performing, multidisciplinary delivery teams as well as large transformation programs. This role will serve as a trusted advisor focusing on the Agile transformation of the Banking Industry in Greece and EMEA regions. Responsibilities:<ul><li>Participate as a member of the Solutions implementation team in discovery sessions to understand client's business objectives and system needs</li><li>Collaboration with Solutions Architects to design solutions that best meet the client's requirements</li><li>Support clients through the implementation and go-live process and play key role in promoting solution adoption</li><li>Work closely with the Project Leader to manage assigned project responsibilities and keep the projects on schedule</li><li>Communicate progress and expectations, escalating issues to Project Leader for awareness and/or resolution</li><li>Participate in weekly Status Meetings with the Project Leader and Consulting Directors</li></ul> Requirements<ul><li>5+ years of experience in consulting and/or business analysis or systems integration programs</li><li>Excellent written and verbal communication skills in Greek and English</li><li>Experience in the European Banking industry, including knowledge of regulatory and localization requirements</li><li>Strong general consulting skills including team facilitation and business case development</li><li>Analysis skills, process mapping, and business process redesigning</li><li>Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management, and support</li></ul>PersonalBesides the professional qualifications of the candidates, we place great importance on personality profile. These include:<ul><li>Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary</li><li>Analytical Abilities, a goal-oriented work approach, high quality awareness, good team player</li><li>A high degree of initiative and flexibility</li><li>Willingness to travel across Europe for project engagements (6-8 weeks)</li></ul> What is there for you<ul><li>We want our people to be well compensated, so we offer an attractive salary package.</li><li>Health is the most important asset, so we have you secured with a health insurance plan from day one</li><li>We are excited about challenges, so you are invited to take part in exciting, innovative projects that make a difference</li><li>We never stop learning and evolving! We encourage our people to follow the pace by providing them with vouchers for Training Courses, so that they adapt new tech skills and develop their soft skills</li><li>Most important, we work as a team, so we gather on smaller and bigger occasions to celebrate good times together! Happy Fridays, bowling sessions, running events and everything that helps us have fun and enjoy working to our team</li></ul>This is an excellent opportunity for a motivated professional to join a growing organization and make a positive impact on our business. If you are interested in this position, please apply now!

Banking Solution Consultant [BAT_01]

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and German C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferredWhy Choose Us?&nbsp; &nbsp;<ul><li>Stable Future: Secure your career with an indefinite contract and enjoy the stability of 14 salaries per year.</li><li>Relocation Package to lovely city of Athens&nbsp;</li><li>Financial Growth: Benefit from our competitive remuneration package and monthly performance bonuses.</li><li>Everyday Benefits: Relish daily meal vouchers with Up Hellas Mastercard.</li><li>Comprehensive Health Coverage: Enjoy private health insurance and dental care.</li><li>Global Career Pathways: Explore international career prospects with our Concentrix International Mobility program.</li><li>Vibrant Community: Engage in exciting employee events and immerse yourself in our lively culture.</li><li>Wellness Focus: Access a free gym, partake in wellness activities, and unwind at our rooftop cinema with breathtaking Acropolis views.</li><li>Gourmet Breaks: Savor delicious meals at our state-of-the-art corporate cafeteria.</li></ul>

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