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We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a dynamic Contact Center Systems Engineer to be part of our&nbsp;Call Center Systems&nbsp;team.&nbsp;You have a challenging mission for:&nbsp;ensuring smooth operation, optimization, and high availability of ACD, IVR, dialer, and VoIP systems. You will handle advanced troubleshooting, implement upgrades, support security and capacity planning, and drive continuous improvements in call center technologies.What&nbsp;you will&nbsp;do:<ul><li>Manage and maintain call center systems (ACD, IVR, dialers, VoIP).</li><li>Perform system upgrades, patches, and configuration changes.</li><li>Monitor system performance and ensure high availability.</li><li>Provide second-level and third-level support for system-related issues.</li><li>Diagnose and resolve complex telephony and application problems.</li><li>Collaborate with vendors and internal teams for escalated issues.</li><li>Configure call routing, IVR menus, and agent profiles.</li><li>Optimize workflows and implement new technologies to improve efficiency.</li><li>Prepare technical documentation for internal use.</li><li>Generate performance reports and assist in capacity planning.</li><li>Help ensure compliance with data protection and security standards.</li><li>Support implementation of access controls.</li><li>Assist in planning and deploying new call center technologies.</li><li>Participate in testing and quality assurance for new implementations.</li><li>Stay updated on emerging call center technologies.</li><li>Suggest improvements to enhance system reliability and efficiency.</li></ul>It would be great if you have:<ul><li>A University Degree in relevant field</li><li>3+ years of experience in a similar role</li><li>Previous experience in the telecommunications sector is appreciated</li><li>Basic Knowledge of Contact Center Platforms - Familiarity with tools like Genesys, Avaya, or Cisco (basic navigation and configuration).</li><li>Understanding of Telephony Concepts</li><li>Basic knowledge of VoIP principles, call routing, and queue management.</li><li>Basic knowledge of ASR and NLU technology</li><li>Reporting Basics - Generating standard performance reports (AHT, call volumes) using built-in tools.</li><li>Troubleshooting Fundamentals - Ability to identify and escalate system issues.</li><li>Streamlining workflows for efficiency and cost-effectiveness.</li><li>Ensuring adherence to regulatory standards and internal policies.</li><li>Good communication Skills, clear interaction with team members and vendors.</li><li>Ability to follow troubleshooting guides and escalate effectively.</li><li>Having the capacity to understand the impact of systems on customer experience.</li><li>Willingness to learn new systems and processes quickly.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

Contact Center Systems Engineer

We are&nbsp;seeking&nbsp;an empathetic and inspiring leader to guide our talented software development team. In this role, you will&nbsp;be responsible for&nbsp;fostering a collaborative and supportive environment where team members can thrive both personally and professionally. Your primary focus will be on your people: mentoring and developing them, removing roadblocks, and steering the team’s technical direction in alignment with the company’s strategic&nbsp;objectives<ul><li>Lead two agile full-stack teams focused on building core platform services that power all TeamViewer products, and take full ownership of delivering on the product roadmap&nbsp;</li><li>Ensure high code quality and overall team performance, holding responsibility for technical excellence and delivery&nbsp;</li><li>Leverage your solid technical background to inspire, guide, and mentor the teams, ensuring their solutions are scalable, reusable, and easy to integrate by other teams&nbsp;</li><li>Promote an agile mindset and support the team in delivering software that meets the highest standards in stability, performance, and security&nbsp;</li><li>Foster a culture of open communication and continuous feedback within the teams&nbsp;</li><li>Support the personal and professional growth of team members, helping them reach their full potential&nbsp;</li></ul>Requirements<ul><li>University degree in Computer Science, Information Technology, or a related field&nbsp;</li><li>Minimum of 2 years in a leadership position within an agile software development environment&nbsp;</li><li>At least 5 years of hands-on development experience with Java, React,&nbsp;C++,  or&nbsp;Kotlin&nbsp;</li><li>Strong understanding of clean code principles, object-oriented design patterns, scalable distributed systems, security, and network communication&nbsp;</li><li>Analytical and structured working style with a collaborative and team-oriented mindset&nbsp;</li><li>Passion for continuous learning and a proactive attitude toward new challenges&nbsp;</li><li>Fluency in English is&nbsp;required;&nbsp;additional&nbsp;languages such as German are a plus</li></ul>What we offer<ul><li>Onsite Onboarding in our HQ office for an optimal start</li><li>Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews</li><li>Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer</li><li>Public transport friendly offices</li><li>Option to lease an e-bike (Germany only)</li><li>Special terms for local gyms</li><li>Access to Corporate Benefits platform&nbsp;with many discounts</li><li>Regular Team events and company-wide celebrations</li><li>Open door policy, no dress code rules, frequent all Hands and Leadership Lunches</li><li>Hybrid and Flexible work time with up to 50% home office</li><li>Work From Abroad Program allowing up to 40 days of work outside your contracting country</li><li>We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!</li></ul>

Team Manager, Software Development (all genders)

As a Senior React Software Engineer, you will assist in the development, implementation, and management of technology-based business solutions to improve our clients’ delivery approach, participating in the full development lifecycle of next generation software.&nbsp;Responsibilities:<ul><li>Develop and maintain responsive user interfaces using React.</li><li>Follow best practices, driving and ensuring code quality standards.</li><li>Collaborate in cross functional teams, participating in requirements analysis, design, planning and delivery of new features and enhancements.</li><li>Participate in the implementation, review, testing and documentation of new features and enhancements, taking ownership of the underlying deliverables.</li></ul>QualificationWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Bachelor's Degree (AEI / TEI) in Computer Science, Software engineering or related discipline.</li><li>Minimum 3 years of hands-on experience with React in production environments.</li><li>Sufficient knowledge of JavaScript, HTML and CSS.</li><li>Experience with version control (Git).</li><li>Experience with state management solutions (e.g., Redux).</li><li>Knowledge of API design and integration (e.g., Rest).</li><li>Knowledge of functional programming principles and practices.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li></ul><ul><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Senior React Software Engineer

This is an outsourced IT Project Manager (RPA) position within the fintech industry, focused on leading automation and low-code initiatives that support digital transformation projects built on the Microsoft Power Platform. You will plan and coordinate multiple projects, managing scope, timelines, deliverables, risks, and quality while acting as the key liaison between technical teams, business stakeholders, vendors, and senior management. In this role, you will oversee the design, development, deployment, and continuous improvement of solutions using tools such as Power Apps, Power Automate, and Power BI, while also supporting RPA, BI, and business process automation initiatives across business units. You will monitor existing solutions, manage issue resolution, and maintain project and technical documentation. To succeed in this role, you should have experience in IT or technology project environments, exposure to Microsoft ecosystem platforms, awareness of Generative AI capabilities such as Microsoft Copilot, strong communication and stakeholder management skills, and fluency in Greek and English.The key responsibilities of this role will include:<ul><li>Lead and manage the delivery of automation and low-code solutions within the organization</li><li>Plan, coordinate, and monitor multiple projects, including scope definition, task planning, deliverables, timelines, risk management, and quality control</li><li>Act as the main point of contact between developers, solution architects, business analysts, vendors, end users, and C-level stakeholders</li><li>Oversee the design, development, testing, and deployment of Microsoft Power Platform solutions (Power Apps, Power Automate, Power BI)</li><li>Monitor existing Power Platform solutions, manage issue resolution, and drive improvements to enhance performance and usability.</li><li>Prepare project documentation, status reports, and presentations while maintaining technical and functional documentation</li><li>Coordinate the implementation of RPA, BI and business process automation initiatives across business units.</li><li>Maintains a high standard of quality for all deliverables</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems, Management Science &amp; Technology, or a related field.</li><li>2–6 years of experience in IT, Information Systems, or technology project environments, preferably with involvement in project coordination or delivery</li><li>Experience or exposure to Microsoft ecosystem solutions such as Microsoft Dynamics 365, Power Apps, Power Automate, Power BI, or other CRM/ERP platforms</li><li>Awareness or practical exposure to Generative AI capabilities within enterprise platforms, such as Microsoft Copilot, AI-powered automation, or AI-assisted analytics, will be considered a strong asset</li><li>Strong communication and stakeholder management skills, with the ability to coordinate multiple projects, teams, and technologies simultaneously</li><li>Experience in process documentation and analysis, including specification of system requirements for business processes</li><li>The candidate must be fluent in English and Greek language – both in writing and speaking</li><li>Problem-solving, organizational and team working skills, proactiveness and 'can do' attitude</li></ul> What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

IT Project Manager (RPA)

AB Vassilopoulos: A world of opportunities awaits youAt AB Vassilopoulos, we are more than 12,000 people sharing the same purpose: to give our best every day and make a difference in people’s lives. With a presence across Greece - from stores and offices to distribution centers and our Home Shop Center with more than 500 Job roles - we offer countless opportunities for growth, in an environment that respects and supports every team member. As part of the global Ahold Delhaize group and one of the most dynamic brands in Greece, we are proud to consistently be recognized as a Top Employer.&nbsp;Become part of the #proudABers team!The opportunity&nbsp;We are seeking a dynamic and experienced IT Product Owner to lead the Core Retail and Forecast &amp; Replenishment (F&amp;R) domain within our organization. In this role, you will be responsible for driving the evolution and optimization of retail business processes supported by SAP Retail, our primary ERP platform.You will work closely with business stakeholders and cross-functional IT teams to manage demand across areas such as Retail Finance, Order Management, Inventory Management, and Forecast &amp; Replenishment. The role requires strong SAP process understanding, product ownership capabilities, and the ability to translate business needs into scalable system solutions.As a Product Owner, you will manage the product backlog, define requirements, and ensure that solutions deliver measurable business value while supporting the organization’s digital transformation initiatives.What you will focus on<ul><li>Product Vision &amp; Strategy: Support the development and communication of a clear product vision and roadmap for the Core Retail and Forecast &amp; Replenishment domain. Contribute to the planning, optimization, and continuous improvement of core retail processes supported by SAP Retail.&nbsp; Align product priorities with organizational goals and business needs.</li><li>Requirements Management: Collaborate closely with business stakeholders, SAP experts, and IT teams to gather, analyze, and prioritize business requirements. Translate business requirements into user stories, functional specifications, and acceptance criteria.&nbsp; Ensure that requirements are clearly understood by development and functional teams.</li><li>Product Backlog Ownership: Manage and prioritize the product backlog, ensuring it contains well-defined user stories, features, and technical tasks. Define clear acceptance criteria and ensure alignment with business objectives. Work closely with your manager and key stakeholders to ensure that the roadmap reflects evolving business priorities.</li><li>Cross-functional Collaboration: Work closely with SAP specialists, developers, business analysts, and other IT teams to support the successful delivery of product features. Facilitate communication between technical teams and business stakeholders to ensure alignment throughout the development lifecycle.</li><li>Continuous Improvement: Identify opportunities to improve processes and systems within the Core Retail and F&amp;R landscape. Support the implementation of enhancements that improve operational efficiency, forecasting accuracy, and inventory optimization. Stay informed about retail industry trends, SAP capabilities, and best practices to support continuous innovation.</li><li>Lead training sessions for end users and other IT stakeholders</li><li>Analyze preferences and requests of end users.</li><li>Follow applicable Standards, Procedures, Guidelines and Methodologies in the implementation and/or maintenance of the SAP ECC6 platform</li></ul>Who we are looking for<ul><li>3+ years of relevant IT experience, experience in the retail industry would be considered a plus.</li><li>Solid understanding of SAP Retail business processes, particularly in core retail and supply chain areas.</li><li>Experience working in complex IT landscapes and large organizations.</li><li>Very good working knowledge of SAP business processes associated with core Retail and Forecast &amp; Replenishment. Knowledge of SAP SD, SAP MM and SAP FI</li><li>Experience with SAP F&amp;R will be considered an asset.</li><li>Proficiency in Agile Methodologies (SAFe) and hands on experience in agile tools (Atlassian)</li><li>Excellent command of the English language both written &amp; spoken.</li><li>Ability to travel (Europe) up to 10% depending on the nature and the duration of the assigned projects/work.</li></ul>The value you bring<ul><li>Analytical Thinking | Ability to process complex information with a critical, solution‑driven mindset</li><li>Problem Solving | Be on top and define problems, develop and implement effective solutions</li><li>Effective Collaboration | Understand team dynamics that embrace healthy work climate</li><li>Structured Work Approach | Organization, consistency, and strong attention to detail across all stages of work</li><li>Accuracy | Systematic and methodical execution of tasks with a high standard of quality</li></ul>We care for you&nbsp;<ul><li>Competitive remuneration package</li><li>A buddy to support you during onboarding</li><li>Free lunch meals in our restaurant</li><li>Unlimited access to LinkedIn Learning programs</li><li>Health insurance</li><li>Available parking</li><li>Hybrid way of working</li><li>Wellbeing Program</li></ul>A place where everyone belongsAll our candidates and employees are treated with respect and equality, regardless of race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law.As part of our commitment to inclusion and equality, we have signed the Diversity Charter Greece , we are certified with the SHARE Equality Label and we are members of LEAD Network, recognizing our tangible actions toward a truly inclusive work environment.*All applications are treated with utmost confidentiality

IT Product Owner

At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites as well as several partner brands.&nbsp;The WowOur Product Development organisation spans across 5 locations, with the most creative teams in the industry! If you are passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you!We are operating in a very competitive market therefore we MUST use latest technologies. Our aim is to create the best performance, functionality, and user experience in the iGaming industry!You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 40+ online brands! Our brands are used by hundreds of thousands of users and growing.&nbsp;What’s in it for you?Player Account Management (PAM) Area covers everything related to the management of the player accounts, such as:<ul><li>Account creation, verification, updates, and closure</li><li>Account authentication, controls, and security</li><li>User session management</li><li>Responsible Gaming&nbsp;</li></ul>&nbsp;A taster of what you will be involved with:&nbsp;<ul><li>Incident &amp; Problem Management: Investigate system incidents, drive Root Cause Analysis (RCAs), and execute long-term remedial fixes. Proactively reduce the number of incidents caused by system changes.</li><li>Observability &amp; Metrics: Define and enforce Service Level Agreements (SLAs), Service Level Objectives (SLOs), and success metrics for new initiatives. Build and maintain comprehensive dashboards to achieve observability excellence.</li><li>Performance &amp; Capacity: Identify and help resolve performance bottlenecks. Optimize infrastructure and code to maintain fast service, and conduct capacity planning to forecast future hardware or cloud resource requirements.</li><li>Availability &amp; Change Management: Guarantee the Platform components remain highly reachable and functional for users. Oversee deployments to ensure new code does not disrupt the existing system.</li></ul>&nbsp;What we are looking for<ul><li>Observability &amp; Monitoring: Deep experience building dashboards and tracking SLAs/SLOs using tools like Prometheus, Grafana, Coralogix, Splunk, or Loki.</li><li>Programming &amp; Automation: Proficiency in scripting and coding to automate manual tasks (eliminate “toil”) and build reliability tools. Strong skills in .NET, Python, Powershell or Bash are highly preferred.</li><li>Infrastructure as Code (IaC) &amp; Cloud: Experience provisioning and managing infrastructure using Terraform or Ansible, along with a solid understanding of cloud platforms (AWS, GCP, or Azure).</li><li>Containerization &amp; Orchestration: Hands-on experience scaling and managing distributed systems using Kubernetes (K8s) and Docker.</li><li>CI/CD &amp; Change Management: Familiarity with deployment pipelines (GitLab CI, GitHub Actions, Team City, Octopus) to ensure safe, automated rollouts that don’t cause incidents.</li><li>Core Competencies: Strong analytical skills for Root Cause Analysis (RCA), a calm approach to incident response, and the ability to lead blameless post-mortems.</li><li>AWS Cloud infrastructure, CDNs, and other various systems running in multiple data centres and environments</li><li>Cloud Application Load Balancer, preferably with experience on AWS ALB</li><li>Cloud DNS support such as AWS Route 53, GCP Cloud DNS, or Azure DNS</li><li>Experience with Microsoft SQL databases, PostgreSQL, and Couchbase is considered an asset.&nbsp;</li></ul>

Player Management – Site Reliability Engineer

The Charging Service implements all the Tariff Plan, Promotions and Regulatory services (such as spending limits, etc) as per Commercial demand and it is therefore made up of a mission critical application, continuously evolved for supporting the stream of Commercial needs for facing the day-by-day competition.&nbsp; From Technology standpoint, a journey towards 5G enablement is in progress moving the legacy service to a complete new, cloud-based application able to support the monetization of the incoming 5G network and services.Role purpose:&nbsp; • &nbsp; &nbsp;Deliver harmonized convergent rating and charging solutions cross markets and cross vendors in line with the architectural and strategic guidelines • &nbsp; &nbsp;Coordinate cross European programs, both for the design phase and for the delivery phase ensuring compliance with deliverables, costs and quality • &nbsp; &nbsp;Research and develop new products and services leveraging the leading technologies of convergent rating and charging, in line with Vodafone Digitalization strategy • &nbsp; &nbsp;Design, Drive and Deliver the Convergent Charging Service (CCS) on Cloud Transformation program in the Market(s), leading CCS to a Cloud, 5G ready system. &nbsp; • &nbsp; &nbsp;Design and Engineer the solution based on Cloud technologies, such as Containers, Open-Source components (Graphana, Kibana), CI/CD (Jenkins, JMeter).&nbsp; • &nbsp; &nbsp;Design and Engineer the software for complying with state-of-the-art Cyber Security guidelines and requirements&nbsp; • &nbsp; &nbsp;Design and Develop backend applications using technologies like JAVA, Python, etc.&nbsp; Designing PoC as well as designing and developing integrations based on opensource components and APIs using CI/CD process (e.g., developing interfaces or protocol for automatic testing tools, developing automatic test scripts, etc) • &nbsp; &nbsp;Owns solution HLD and LLD including IP design. Chooses technologies and standards used for the underlying capabilities. Determines dimensioning and configuration data per node. Ensures security requirements are imbedded in the design. • &nbsp; &nbsp;Design and integrate the new 5G Core with CCS for developing innovative monetization streams.&nbsp; • &nbsp; &nbsp;Drive as Technical Project Manager the delivery projects ensuring a proper coordination of all involved domains (e.g., Infrastructure, Core Network, Operating Support Systems, Provisioning)&nbsp; • &nbsp; &nbsp;Analyse, together with the business demand areas, the needs, requirements and expectations for the definition and implementation of the different functionalities of the CCS projects and commercial productsKey accountabilities and decision ownership&nbsp;• &nbsp; &nbsp;Design, Drive and Deliver the Convergent Charging Service (CCS) cross markets and cross Vendors&nbsp; • &nbsp; &nbsp;Decide and influence the best software architecture for legacy / 5G charging applications. • &nbsp; &nbsp;Design and Implement Capacity Planning for CCS&nbsp; • &nbsp; &nbsp;Lead assigned projects coordinating the involved Technology Providers (aka Vendors) and the relevant VF teams cross markets • &nbsp; &nbsp;Vendors Selection &amp; ManagementWho you areCore competencies, knowledge and experience:• &nbsp; &nbsp;Deep knowledge on IT and network protocols, including 5G SA architecture&nbsp; • &nbsp; &nbsp;Cloud (AWS/Azure/GCP) deployment, Kubernetes, Red Hat • &nbsp; &nbsp;Charging and Rating Services and Digital Services experience • &nbsp; &nbsp;DevOps process and tools (Harbor, Helm, Jenkins, GitLab, JMeter) and Programming skills and experience&nbsp; • &nbsp; &nbsp;Strong experience in managing complex and inter-functional projectsMust have technical / professional qualifications:&nbsp;• &nbsp; &nbsp;MSc/BSc in Computer Science or similar (mandatory) • &nbsp; &nbsp;Fluent in English (mandatory) • &nbsp; &nbsp;Analytical ability, creativity and problem-solving (mandatory) • &nbsp; &nbsp;Knowledge in charging applications • &nbsp; &nbsp;Experience in SOAP, Diameter, Restful API appreciatedNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Monetization & Charging Senior Engineer

To meet our current corporate needs, we would like to bring to our team a &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Technology Delivery Manager&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp;As our new Technology Delivery Manager, will be in charge of several important tasks, like: <ul><li>You will plan &amp; manage new technical project implementations for our customers worldwide, in an effective and efficient manner. As a successful Technology Delivery Manager- PM, you will need to be pro-active, and you will coordinate internal and external stakeholder, in order to ensure that the project deliverables are on time, within budget and always at the required level of quality</li><li>You will be in charge of the planning and management of the Demand/Change Management process, ranging from receiving the new project requirements to the technical proposal formulation and submission. You will be the key person to mobilize and orchestrate our internal resources from various departments, working together with the customer’s project team.</li><li>Produce project reports, for the customer and the top management, producing the relevant KPIs and metrics for the projects that you are responsible for, is an important part of the job.</li></ul>Job requirementsYou will be a successful candidate, if you can identify yourself with the following criteria: <ul><li>You have already acquired about 3 years of proven professional experience in managing technical projects.</li><li>You have earned your University or College Degree in Computer Science, Software Engineering or relevant technology-related field.</li><li>Additional studies in Project Management and PMP or related certifications will definitely be considered an asset.</li><li>Good knowledge of Project Management Tools and methodologies, as well as a strong familiarity with software development life cycle</li><li>You are distinguished for your excellent written and oral communication skills both in English and Greek, as well as for your presentation skills.You are characterized for your hands-on mentality, your goal-oriented predisposition, and your attention to detail.</li><li>The position involves frequent travelling to the countries where our customers operate, so you are in a position to travel.</li><li>Above all, we work as a team. As you have to cooperate with various colleagues from different teams within our Company, you indeed have to be an excellent team player, with a professional attitude and a positive predisposition.</li></ul>INTRALOT’s vision is to attract the most talented people in our industry and to support and develop them not only to fulfill their role description but also to go beyond expectations! About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do. Thus, we provide:💸 A competitive compensation package combined with additional benefits. 💻 Hybrid working model. 🏥 Private Insurance for you and your family. 🏢 Modern facilities, parking inside, enticing restaurant and corporate bus. 📚 An extensive training program upon induction and throughout employment. 🚀 Exceptional opportunities to learn and develop in a multinational environment. 🌎 Prospects for professional growth both locally and globally.So, if you are eager to join a truly cutting-edge technology company, submit your resume!

Technology Delivery Manager (Hybrid)

The Technical Operations Center (TOC) Engineer acts as a single point of contact for the assessment, prioritization, escalation and resolution of incidents related to corporate and gaming/betting infrastructure. &nbsp; Your day to day will include:<ul><li>Monitoring the daily performance and functionality of Corporate and Gaming/Betting infrastructure and responding to service failures by implementing the prescribed resolution steps</li><li>Maintaining monitoring tools, proposing improvements to optimize system functionality, supervising relevant contractors, and ensuring control over their performance to uphold service standards</li><li>Addressing tickets submitted by Allwyn's corporate operations related to technical issues with hardware devices and platforms, and managing prioritization, evaluation and resolution in accordance with stablished processes and procedures</li><li>Handling technical issues reported via the Allwyn Services Portal, collaborating with Allwyn Technology vendors to resolve problems concerning gaming and betting application as well as communication circuits</li><li>Escalating incidents and problems as necessary, supporting investigations to minimize incident duration, tracking resolution progress, and providing updates and clarifications to end users regarding the procedure followed</li><li>Maintaining comprehensive documentation and incident reports, detailing the nature of problems and steps taken to resolve them in order to inform improved strategies for preventing future incidents</li><li>Executing User Access Management processes, including overseeing access provisioning and deprovisioning, and gathering relevant data as evidence to support responses to audit inquiries</li><li>Becoming proficient with basic Linux commands and assisting in the review and enhancement of automation scripts to improve operational efficiency</li></ul> What you need to succeed:<ul><li>BSc in Computer Science, Information Technology, or a related field</li><li>3+ years of experience in customer support, preferably in a technical or Network/Technology Operations Center environment &nbsp;</li><li>Help desk exposure in the provision within a corporate environment</li><li>Knowledge of the practices, processes and general standards of the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms</li><li>Strong customer service culture</li><li>Effective communication and team player</li><li>Excellent organizational and prioritization skills</li><li>Achievement orientation</li><li>Availability to work on shifts 24/7/52&nbsp;</li></ul>&nbsp;What’s in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Technical Operations (TOC) Engineer (3915)

Our Product Development organisation is truly Global with cross functional teams spanning 6 Tech Hubs – Malta, Budapest, Stockholm, Tallinn, Kyiv and Athens. With nearly 600 strong professionals, the Product Development organisation is spear-headed by our CTO-CPO with all our talented Area Teams working together.A taster of what you will be involved with<ul><li>Working with cutting edge technology enabling our Cloud Journey</li><li>The Platform Core team is responsible for managing Infrastructure as Code for parts of our Core Platform Layer (Kubernetes Clusters, Message Broker backends, Infrastructure tooling), providing a distributed runtime platform that ensures optimal performance of our business applications, APIs and websites</li><li>Building our Infrastructure Platforms as self-service to our developers and providing guidance and tooling for developers to self-manage their applications cross environments</li><li>Continuously improve and develop our platforms based on business needs. Analyse, diagnose and solve issues of efficiency performance and scale collaborating cross functional with colleagues from different teams</li></ul>Right now, we are looking to strengthen further the management of our Kafka Messaging Platform and looking for a DevOps engineer with strong knowledge and experience in managing Kafka infrastructure.&nbsp;&nbsp;You’re good at<ul><li>Strong knowledge and experience in setting up and administering Kubernetes clusters, preferably with experience with AWS EKS and Rancher RKE.</li><li>Strong knowledge and experience of managing Kafka infrastructure in a geo-distributed setup, administration, and configuration of such service.</li><li>Managing Cloud Infrastructure using Infrastructure as Code using Terraform, with a good understanding of terraform modules.&nbsp;</li><li>Experience working with cloud providers, with AWS as preference, and strong knowledge with Cloud provider services such as EC2, ALBs, VPC, and EKS.</li><li>Experience in building scalable and distributed infrastructure.</li><li>Experience in using versioned source control to manage code changes.</li><li>Familiarity with the open-source monitoring stack of Prometheus/Grafana.</li><li>Ability to write scripts in Python, Bash, Powershell or similar.</li><li>Experience in using and managing Linux distributions.</li><li>Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions in a timely manner.</li><li>Knowledge of best practices in IT operations, such as ITIL (IT Infrastructure Library) and DevOps principles.</li><li>Ability to adapt to changing technologies and work in a fast-paced and dynamic environment.</li><li>Required to be on an On-call support schedule.</li></ul>Who We AreBetsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!&nbsp;What we offer<ul><li>Monthly Allowance for Lunch</li><li>Private &amp; Life Plan Insurance for you and your family</li><li>Annual Wellness Allowance</li><li>Team Building Budget</li><li>Corporate Travel Insurance</li><li>Events and initiatives both Local (Quarterly Meetings) and Global</li><li>Professional Development Programs &amp; Internal Career Opportunities</li><li>Milestone Birthday</li></ul>&nbsp;

Platform DevOps Engineer

To meet our current corporate needs, we are looking to bring to our team an Application Security Engineer.In this role, you will:<ul><li>Support the integration of security across the SDLC, collaborating closely with development, QA, and DevOps teams.</li><li>Perform static and dynamic application security testing (SAST/DAST) and assist in the remediation of identified vulnerabilities.</li><li>Configure, administer, and optimize application security platforms (SAST, DAST, SCA, WAF, API security tools).</li><li>Support application penetration testing, analyze findings, and coordinate remediation plans with developers.</li><li>Act as a liaison between penetration testers and development teams, ensuring efficient communication, tracking, and closure of issues.</li><li>Assist in risk assessments for web applications, APIs, and microservices.</li><li>Contribute to security automation within CI/CD pipelines.</li><li>Support container security, including container image scanning, vulnerability identification, and policy enforcement.</li></ul>Job requirementsYour profile should include:• University or College Degree in Computer Science, Information Security, Software Engineering, or a related technology field.• 3+ years of experience in Application Security, Cyber Security, or DevSecOps.• Hands-on familiarity with SAST, DAST, SCA, WAF, and vulnerability management tools.• Understanding of CI/CD pipelines and modern application architectures (APIs, microservices, containers, cloud).• Experience with at least one programming/scripting language (e.g., Python, Java, JavaScript, C#) is a strong plus.• Knowledge of OWASP Top 10, ASVS, and application security best practices.• Experience with container image scanning tools (e.g., Trivy, Clair, or similar) is considered an asset.• Certifications such as GWAPT, GWEB, eWPT, AZ-500, SC-200, CEH or equivalent are desirable.• Excellent command of Greek and English, written and spoken.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Application Security Engineer

As a Senior Cloud Engineer in our Enterprise IT team, you will take a key role in managing cloud and enterprise IT solutions!Responsibilities<ul><li>Design, deploy, and manage cloud solutions in Azure.</li><li>Support Microsoft 365 (M365) services as part of enterprise IT operations.</li><li>Collaborate with IT Infrastructure teams to integrate cloud services into enterprise applications.</li><li>Monitor and optimize cloud and IT infrastructure performance.</li><li>Administer and optimize Jira for project and task management across IT teams.</li></ul>Job requirements<ul><li>University/College Degree in Computer Science, Computer Engineering, or a relevant technology field.</li><li>5+ years of IT-related experience, with strong hands-on experience in cloud and enterprise IT.</li><li>Azure certifications (e.g., AZ-104, AZ-305) and hands-on experience with Azure services.</li><li>Familiarity with Microsoft 365 (M365) services and strong knowledge of IT infrastructure: computers, storage, and security services.</li><li>Experience with automation tools (Terraform, Ansible).</li><li>Proven experience as a Jira Administrator or advanced user.</li><li>Excellent command of the Greek &amp; English language, both written and spoken.</li></ul>About UsINTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefining innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece. We have also been awarded the WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Cloud Engineer

We&nbsp;are&nbsp;looking&nbsp;for&nbsp;a&nbsp;Senior&nbsp;Business&nbsp;Analyst&nbsp;to&nbsp;design&nbsp;and&nbsp;deliver&nbsp;business&nbsp;workflows&nbsp;and&nbsp;business&nbsp;rules&nbsp;using&nbsp;a&nbsp;low-code&nbsp;platform.&nbsp;You&nbsp;will&nbsp;work&nbsp;on&nbsp;large-scale&nbsp;enterprise&nbsp;systems&nbsp;and&nbsp;collaborate&nbsp;with&nbsp;cross-functional&nbsp;teams&nbsp;in&nbsp;an&nbsp;Agile&nbsp;(Scrum-based)&nbsp;environment.You&nbsp;will&nbsp;work&nbsp;closely&nbsp;with&nbsp;Product&nbsp;Owners,&nbsp;developers,&nbsp;and&nbsp;client&nbsp;stakeholders&nbsp;to&nbsp;understand&nbsp;business&nbsp;needs,&nbsp;define&nbsp;requirements,&nbsp;and&nbsp;support&nbsp;solution&nbsp;delivery&nbsp;from&nbsp;design&nbsp;to&nbsp;validation.Key&nbsp;Responsibilities:<ul><li>Analyze&nbsp;business&nbsp;needs&nbsp;and&nbsp;translate&nbsp;them&nbsp;into&nbsp;clear&nbsp;functional&nbsp;requirements.</li><li>Design&nbsp;and&nbsp;model&nbsp;business&nbsp;processes&nbsp;and&nbsp;workflows&nbsp;using&nbsp;BPMN&nbsp;2.0.</li><li>Configure&nbsp;and&nbsp;test&nbsp;business&nbsp;rules&nbsp;using&nbsp;a&nbsp;BRMS&nbsp;platform.</li><li>Collaborate&nbsp;with&nbsp;Product&nbsp;Owners&nbsp;and&nbsp;stakeholders&nbsp;to&nbsp;refine&nbsp;backlog&nbsp;items&nbsp;and&nbsp;define&nbsp;acceptance&nbsp;criteria.</li><li>Support&nbsp;solution&nbsp;design&nbsp;and&nbsp;contribute&nbsp;to&nbsp;system&nbsp;improvements.</li><li>Work&nbsp;closely&nbsp;with&nbsp;development&nbsp;teams&nbsp;throughout&nbsp;implementation&nbsp;and&nbsp;testing.</li><li>Participate&nbsp;in&nbsp;Agile&nbsp;ceremonies&nbsp;(planning,&nbsp;reviews,&nbsp;retrospectives).</li><li>Support&nbsp;continuous&nbsp;improvement&nbsp;of&nbsp;processes&nbsp;and&nbsp;delivery&nbsp;practices.</li></ul>Requirements:<ul><li>Strong&nbsp;experience&nbsp;in&nbsp;business&nbsp;analysis&nbsp;within&nbsp;enterprise&nbsp;software&nbsp;environments.</li><li>Experience&nbsp;in&nbsp;formal&nbsp;requirements&nbsp;authoring&nbsp;(BRD,&nbsp;FRD,&nbsp;functional&nbsp;specifications,&nbsp;user&nbsp;stories).</li><li>Practical&nbsp;experience&nbsp;modelling&nbsp;business&nbsp;processes&nbsp;using&nbsp;BPMN&nbsp;2.0.</li><li>Experience&nbsp;working&nbsp;with&nbsp;no-code&nbsp;or&nbsp;low-code&nbsp;platforms&nbsp;or&nbsp;business&nbsp;rules&nbsp;management&nbsp;systems.</li><li>Experience&nbsp;contributing&nbsp;to&nbsp;solution&nbsp;design&nbsp;and&nbsp;requirements&nbsp;definition.</li><li>Strong&nbsp;stakeholder&nbsp;communication&nbsp;and&nbsp;collaboration&nbsp;skills.</li><li>Understanding&nbsp;of&nbsp;project&nbsp;management&nbsp;fundamentals,&nbsp;including&nbsp;scope&nbsp;management,&nbsp;dependencies,&nbsp;risks,&nbsp;and&nbsp;timelines</li><li>Fluent&nbsp;in&nbsp;English.</li></ul>Nice&nbsp;to&nbsp;Have<ul><li>Experience&nbsp;in&nbsp;banking&nbsp;systems&nbsp;or&nbsp;Loan&nbsp;Origination&nbsp;Systems.</li><li>Experience&nbsp;working&nbsp;with&nbsp;REST&nbsp;APIs&nbsp;(JSON,&nbsp;XML).</li><li>Understanding&nbsp;of&nbsp;front-end&nbsp;technologies&nbsp;(HTML,&nbsp;CSS,&nbsp;JavaScript,&nbsp;Angular).</li><li>Experience&nbsp;working&nbsp;in&nbsp;Agile&nbsp;environments&nbsp;(Scrum&nbsp;or&nbsp;Kanban).</li><li>Familiarity&nbsp;with&nbsp;Jira,&nbsp;Azure&nbsp;DevOps&nbsp;or&nbsp;similar&nbsp;lifecycle&nbsp;management&nbsp;tools.</li><li>Availability&nbsp;to&nbsp;travel&nbsp;abroad.</li></ul>Benefits:As&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;we&nbsp;celebrate&nbsp;diversity&nbsp;and&nbsp;are&nbsp;committed&nbsp;to&nbsp;creating&nbsp;an&nbsp;inclusive&nbsp;environment&nbsp;for&nbsp;all&nbsp;employees. Our&nbsp;company&nbsp;is&nbsp;people&nbsp;&nbsp;centric&nbsp;and&nbsp;offers&nbsp;personalized&nbsp;benefits&nbsp;to&nbsp;each&nbsp;employee:<ul><li>We&nbsp;want&nbsp;you&nbsp;to&nbsp;be&nbsp;well&nbsp;compensated&nbsp;for&nbsp;what&nbsp;you&nbsp;bring&nbsp;in,&nbsp;so&nbsp;we&nbsp;offer&nbsp;an&nbsp;attractive&nbsp;salary&nbsp;package</li><li>Your&nbsp;health&nbsp;matters&nbsp;to&nbsp;us,&nbsp;so&nbsp;all&nbsp;colleagues&nbsp;have&nbsp;a&nbsp;private&nbsp;health&nbsp;insurance&nbsp;plan&nbsp;from&nbsp;day&nbsp;one</li><li>We&nbsp;are&nbsp;excited&nbsp;for&nbsp;challenges,&nbsp;so&nbsp;you&nbsp;are&nbsp;invited&nbsp;to&nbsp;take&nbsp;part&nbsp;in&nbsp;exciting&nbsp;projects</li><li>We&nbsp;never&nbsp;stop&nbsp;learning&nbsp;and&nbsp;evolving!&nbsp;You&nbsp;will&nbsp;have&nbsp;your&nbsp;own&nbsp;mentor&nbsp;and&nbsp;training&nbsp;program&nbsp;to&nbsp;help&nbsp;you&nbsp;develop&nbsp;in&nbsp;a&nbsp;company</li><li>We&nbsp;love&nbsp;the&nbsp;Relational&nbsp;vibes&nbsp;so&nbsp;we&nbsp;gather&nbsp;on&nbsp;smaller&nbsp;and&nbsp;bigger&nbsp;occasions&nbsp;to&nbsp;celebrate&nbsp;good&nbsp;times&nbsp;together!</li></ul>

Senior Business Analyst

As a Senior Database Administrator (DBA), you will be leading the&nbsp; database management strategies, ensuring exceptional levels of performance and security. Your focus will be on providing technical direction and spearheading the development of advanced solutions.&nbsp;Your Responsibilities:<ul><li>Guiding the Way: Utilize your expertise to guide our team towards effective database management strategies that align with our company's goals and values.</li><li>Managing Databases: Take charge of installing, configuring, and maintaining complex database systems in various environments, ensuring they run smoothly whether they're On-Premises, in the Cloud, or Hybrid.</li><li>Boosting Performance: Lead efforts to optimize performance by fine-tuning operations, improving queries, and ensuring our database operations can scale effectively.</li><li>Ensuring Security and Compliance: Uphold strong security measures to protect our data and ensure compliance with regulatory standards like GDPR and the esteemed WLA Responsible Gaming Framework Certification.</li><li>Supporting and Mentoring: Take on the role of mentor for the team members, offering guidance, sharing your technical knowledge, and nurturing an environment of ongoing learning and growth.</li><li>Collaborating with Stakeholders: Work closely with teams across the organization, such as Software Development, Infrastructure, and Quality Assurance, to achieve impactful business outcomes through seamless collaboration.</li></ul>Job requirementsYour Qualifications:<ul><li>Extensive Experience: Bring at least six (6) years of hands-on experience in database administration, with a focus on enterprise-level deployments and mission-critical systems.</li><li>Specialization: Mastery in MySQL or Oracle RDBMS, complemented by desirable proficiency in other databases including PostgreSQL, MongoDB, MS SQL Server, and more</li><li>&nbsp;Cloud Experience: Familiarity with Azure and AWS database ecosystems, including managed services (e.g., RDS, Azure SQL), and an understanding of how to design for scalability, resilience, and performance in cloud and hybrid setups</li><li>Influence Opportunity: Demonstrate leadership prowess, spearheading technical projects, mentoring team members, and influencing strategic direction.</li><li>Automation Mindset: Fluent in scripting and automation tools (e.g., Bash, Python, Ansible), committed to championing Infrastructure as Code (IaC) principles.</li><li>Stellar Communication: Convey complex technical concepts to diverse stakeholders with clarity and confidence.</li><li>Lifelong Learning: Embrace a passion for continuous learning and growth, staying abreast of emerging technologies and industry best practices.</li></ul>Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Database Administrator

Responsibilities<ul><li>Execute manual testing for mobile applications (Android/iOS), focusing on functional correctness, usability, and end‑to‑end user flows.</li><li>Help design, execute, and maintain mobile regression suites—including functional, smoke, and integration scenarios.</li><li>Validate mobile integration flows (mobile ↔ desktop ↔ web), such as session initiation, permissions, device data exchange, and QR‑based flows.</li><li>Prepare and review test plans across the SDLC, ensuring mobile‑specific requirements and platform constraints are taken into account early.</li><li>Ensure test coverage for supported devices, OS versions, and platform variations.</li><li>Actively participate in Scrum ceremonies and provide feedback on mobile usability, platform‑specific behaviors, and potential risks.</li><li>Collaborate closely with QA Engineers, Automation Engineers, and Mobile Developers to clarify requirements, reproduce issues, and ensure high‑quality releases.</li></ul>Requirements<ul><li>Degree in Computer Science, Information Technology, or equivalent practical experience.</li><li>Hands‑on experience in mobile testing for Android and iOS, including installation flows, permissions, OS‑level behaviors, debugging, and device variation handling.</li><li>Basic programming experience in Java (especially if used with Appium/Selenium) is a plus.</li><li>Familiarity with Jira and mobile‑focused test management tools (e.g., TestRail), including writing and maintaining test cases.</li><li>Strong communication skills and fluency in English (spoken &amp; written).</li></ul>What we offer<ul><li>Onsite Onboarding in our HQ office for an optimal start</li><li>Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews</li><li>Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer</li><li>Public transport friendly offices</li><li>Access to Corporate Benefits platform with many discounts</li><li>Regular Team events and company-wide celebrations</li><li>Open door policy, no dress code rules, frequent all Hands and Leadership Lunches</li><li>Hybrid and Flexible work time with up to 60% home office</li><li>Work From Abroad Program allowing up to 40 days of work outside your contracting country</li><li>We celebrate diversity as one of our core values, join and drive one of the c-a-r-e initiatives together with us!</li></ul>

Mobile Apps QA Engineer (all genders)

As a Non-financial Risks Senior Specialist (Information &amp; Communication Technology), you will play a critical role in ensuring the security and resilience of our Information and Communication Technology (ICT) systems. You will be responsible for identifying, assessing and mitigating risks related to ICT, thus contributing to the overall risk management framework of the Bank. This position requires a deep understanding of ICT systems, IT related controls, cyber risk, operational risk management and regulatory compliance within the financial industry from a cyber-risk perspective.What you will be doing&nbsp;<ul><li>ICT Risk Assessments: Conduct and/or facilitate comprehensive assessments of operational risks associated with ICT systems, including hardware, software, networks, clouds and data centers.</li><li>Risk Mitigation: Recommend, develop and implement risk mitigation strategies and controls to minimize the impact of ICT related operational risks on the Bank's operations.</li><li>Incident Response: Collaborate with the incident response team to develop and enhance procedures for managing ICT related incidents, ensuring minimal disruption to bank operations.</li><li>Regulatory Compliance: Stay up-to-date with relevant regulatory requirements and industry best practices related to ICT risk management, and ensure the bank's ICT Framework is compliant.</li><li>Risk Reporting: Prepare and present regular reports on ICT operational risk assessments, incidents, and mitigation efforts to senior management and regulatory authorities, including the annual report on the ICT Risk Management Framework.</li><li>Vendor Risk Management (ICT-third party Risk): Assess and monitor ICT third-party vendors and service providers to ensure they meet the bank's ICT risk standards.</li><li>Policy and Procedure Development: Contribute to the development, review and enhancement of ICT risk policies, procedures, and guidelines to align with evolving industry trends and regulations.</li><li>Training and Awareness: Provide training and awareness programs to bank staff on ICT risk management, ensuring a culture of risk awareness throughout the organization.</li><li>Stakeholder Collaboration: Collaborate with cross-functional teams, including IT, Cybersecurity, Business Continuity, Internal Audit, to align ICT risk management efforts with broader risk management initiatives.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor's degree in Information Technology, Computer Science, Risk Management, or a related field. Master's degree or relevant certifications (e.g., CRISC, CISM, CISA, CISSP) is a plus.</li><li>At least five (5) years of working experience in ICT risk management within the banking or financial industry, with a proven track record of assessing, mitigating, auditing ICT related operational risks.</li><li>Deep knowledge of ICT infrastructure, systems, and emerging technologies.</li><li>Strong understanding of regulatory requirements related to ICT risk management (e.g., Basel III, GDPR, FFIEC).</li><li>Excellent communication and presentation skills to convey complex technical concepts to non-technical stakeholders.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work independently and collaboratively within a team.</li></ul> &nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Non-Financial Risks Control Senior Specialist (Information & Communication Technology)

As an IT Risk and Compliance Senior Specialist, you will join the IT Governance Business Unit and be responsible for ensuring that IT complies with all applicable regulatory requirements. The role plays a key part in coordinating first line of defense activities across all IT areas, supporting alignment with the guidelines and expectations of the Supervisory Authorities.What you will be doing<ul><li>Coordinate first line of defense activities across all IT areas, ensuring alignment with the guidelines and expectations of the Supervisory Authorities.</li><li>Collaborate with the Bank’s second and third lines of defense, participating in IT Risk Assessment activities to identify, assess, and manage ICT risks, and to develop, maintain, and monitor appropriate controls within the IT Governance Framework, including the definition and monitoring of KRIs.</li><li>Apply IT Risk Management processes in line with regulatory requirements and industry best practices, identifying potential compliance risks and vulnerabilities, coordinating mitigation plans, and monitoring the implementation of related actions.</li><li>Collect and analyze data for ICT risk self-assessments, produce and review IT regulatory reports (e.g. ITRQ, BoG 2651), and prepare ICT risk reports and related material for Senior Management and relevant Committees.</li><li>Support the Supervisory Review and Evaluation Process for ICT risks and contribute to supervisory dialogue with BoG, JTS, SSM, and ECB, while supporting the development and maintenance of a formal IT risk and control compliance program.</li><li>Stay current on evolving regulatory requirements, identify IT regulatory compliance trends and practices, assess potential impacts, propose IT compliance roadmaps, and coordinate the involvement of IT units to ensure effective compliance.</li><li>Act as the primary point of contact for internal and external IT auditors, coordinate assurance service engagements, monitor the remediation of ICT findings, and support the investigation and resolution of Operational Risk Events.</li><li>Prepare detailed compliance reports, maintain comprehensive compliance and audit documentation, and organize IT Compliance Domain files, cases, issues, and reports, ensuring timely follow-up and accurate recordkeeping.</li></ul>What you need to have<ul><li>A Bachelor’s degree in Information Technology, Computer Science, Statistics, or another relevant technical-oriented field.</li><li>A Master’s degree in the above fields, or in Finance, Business Administration, or Management, will be considered a plus.</li><li>Understanding of banking processes, IT systems, and IT service workflows, supporting IT governance activities.</li><li>Knowledge of IT risk management procedures and protocols, including the development of IT risk control and response activities.</li><li>Familiarity with financial services regulations and banking supervision, such as DORA, EBA Guidelines on ICT and security risk management, ICT risk assessment under the Supervisory Review and Evaluation, and relevant BoG Acts.</li><li>Proven experience in IT regulatory compliance within the Banking / Financial Services sector.</li><li>Ability to build effective relationships with stakeholders, external partners, auditors, and supervisory authorities.</li><li>Strong organizational, presentation, and project management skills.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

IT Risk and Compliance Senior Specialist

As part of Grant Thornton’s IT department, the System Administrator&nbsp;will be instrumental in ensuring the stability, availability, and performance of the firm’s applications and technology environments. The role involves monitoring and maintaining business-critical systems, managing on-premise and cloud infrastructures, and proactively resolving technical issues to safeguard efficiency and reliability. The successful candidate will also contribute to automation initiatives, optimize databases, and support infrastructure monitoring while actively engaging in company-wide projects.The key responsibilities of this role will include:<ul><li>Evaluating expanding or enhanced computer operations; makes recommendations for improvement and upgrading hardware and software to manage workload and system requirements.</li><li>Monitor system performance and ensure uptime and reliability.</li><li>Applying knowledge of computer software, hardware, and procedures to solve problems.</li><li>Collaborating with other employees to research and resolve problems.</li><li>Arranging service by software or hardware vendors to repair or replace defective products.</li><li>Developing and communicating department projects and goals.</li><li>Maintaining knowledge of technology innovations and trends.</li><li>Performing other related duties as assigned.</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree (or equivalent) in Computer Science, Information Technology, or a related field</li><li>Up to 4 years of hands-on experience in Systems Admin or a similar technical role</li><li>Advanced troubleshooting skills on Microsoft client environments (Windows, Microsoft Office)</li><li>Solid understanding of basic networking concepts (TCP/IP, DNS)</li><li>Working knowledge of cloud architectures and services, with emphasis on Microsoft Azure</li><li>Hands-on experience with Linux and Windows system administration</li><li>Familiarity with monitoring and logging tools (e.g. Prometheus, Grafana, ELK stack, Datadog) and virtualization technologies.</li><li>Proven experience with GenAI tools and with the installation and configuration of Microsoft Copilot and AI agents</li><li>Good understanding of database administration principles (SQL / NoSQL)</li><li>Basic knowledge of cybersecurity principles, supporting the implementation of security measures and best practices</li></ul>Strong Asset:<ul><li>ITIL® Foundation certification or higher/ Microsoft Certified: Azure Administrator will be considered a strong plus</li><li>Strong analytical, problem-solving, and decision-making capabilities</li><li>Ability to manage sensitive information with discretion and professionalism</li><li>Strong work ethic, team spirit, and a high level of accountability</li><li>Strong communication skills, with the ability to collaborate effectively across technical and non-technical stakeholders</li><li>Excellent interpersonal skills and the ability to interact confidently with all levels of management</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

System Administrator

We are seeking an experienced Senior SAP FI Consultant to join our SAP team in Athens. The ideal candidate will have a strong background in SAP Financial Accounting, solid understanding of end-to-end financial processes, and hands-on experience in full-cycle SAP implementations. You will play a key role in designing, implementing, and supporting financial solutions that meet our clients’ business objectives.Main Responsibilities<ul><li>Lead SAP FI implementations and enhancements across multiple clients.</li><li>Guide and support SAP FI colleagues&nbsp;to enhance productivity, collaboration, and technical expertise.</li><li>Manage resource allocation, recruitment support, and performance development activities.</li><li>Analyze business requirements and translate them into functional specifications.</li><li>Configure SAP FI modules and ensure seamless integration with other SAP components.</li><li>Provide support during testing, go-live, and post-implementation phases.</li><li>Collaborate closely with technical teams and business stakeholders to ensure solution quality and compliance.</li></ul>Requirements<ul><li>Bachelor’s degree in Finance, Accounting, Computer Science, or related field.</li><li>Minimum 8 years of experience in SAP FI consulting roles.</li><li>Proven track record in full project life cycles — from requirements gathering to go-live.</li><li>Strong understanding of financial processes and reporting.</li><li>Excellent analytical, communication, and problem-solving skills.</li><li>Fluent in Greek and English languages</li></ul>Nice to have:<ul><li>Multiple Industry exposure (e.g. Retail, Banking, Insurance, FMCG, Manufacturing etc)</li><li>Professional certifications (Project Management methodologies, ITIL, SAP certifications etc)</li></ul>We offer<ul><li>Attractive remuneration package (depending on experience)</li><li>Personal Development &amp; Training program</li><li>Laptop and relevant equipment</li><li>Private health insurance</li><li>Friendly working environment</li><li>Work/life balance</li><li>Hybrid work&nbsp;model</li></ul>All applications will be treated with strict confidentiality

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