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Your potential has a place here with TTEC’s award-winning employment experience. As a Bilingual Team Lead working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll· Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects· Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.· Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed· Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes· Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancyWhat You Bring to the Role&nbsp;· Associate degree, technical school, or equivalent work experience· Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action· Engage and support your team while focusing on the overall team performance in a dynamic environment· Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members· Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.· Comfortable with computer systemsWhat You Can Expect&nbsp;· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits

Croatian Speaking Team Lead, Service Delivery - Bilingual

What You’ll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll· Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects· Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.· Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed· Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes· Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancyWhat You Bring to the Role&nbsp;· Associate degree, technical school, or equivalent work experience· Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action· Engage and support your team while focusing on the overall team performance in a dynamic environment· Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members· Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.· Comfortable with computer systemsWhat You Can Expect&nbsp;· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) .Visit https://mybenefits.ttec.com/ for more information.

German Speaking Team Lead, Service Delivery - Bilingual

SingularLogic, a Space Hellas Group member and a Certified Great Place to Work®&nbsp; 2025, is a leading provider of Enterprise Software and Digital Integrated Solutions &amp; Services for large organizations in both the private and public sectors.The opportunityWe are looking for a motivated and Εxperienced&nbsp;SAP MM Professional&nbsp;to join our dynamic SAP team and lead the engagement effort of providing high-quality and value-adding consulting solutions for our customers, in the Public &amp; Private Sector. You will oversee end-to-end project lifecycles at different stages - from problem definition to diagnosis to solution design, development and deployment, applying SAP best practices in the MM area including S/4HANA.Main ResponsibilitiesTeam Leadership<ul><li>Guide and support the SAP MM team to enhance productivity, collaboration, and technical expertise.</li><li>Manage resource allocation, recruitment support, and performance development activities.</li><li>Provide mentorship and ensure consistent application of best practices.</li></ul>Service Delivery<ul><li>Lead customer projects within your area of expertise, ensuring quality outcomes and timely delivery.</li><li>Design and implement SAP MM solutions that align with business objectives.</li><li>Oversee team deliverables and support consultants across project phases.</li></ul>Technical &amp; Methodological Excellence<ul><li>Stay current with SAP technologies, Cloud innovations, and modern development frameworks.</li><li>Promote continuous improvement and adoption of efficient delivery methodologies.</li></ul>Customer Engagement<ul><li>Act as a trusted advisor by leading workshops, analyzing requirements, and proposing effective solutions.</li><li>Represent the SAP team in client discussions and ensure alignment with strategic goals.</li></ul>Requirements<ul><li>University Degree in Computer Science, Information Systems, or Business Operations related fields, such as Business Administration, Financials &amp; Supply Chain</li><li>10+ years of experience, as a Senior MM Consultant and/or SAP Consulting Manager/Team Leader, in the SAP Consulting business</li><li>Hands on, technical expertise in SAP Material Management</li><li>Highly proficient in MS Office Suite (Word, Outlook, Microsoft Project, PowerPoint and Excel) and other team collaboration tools</li><li>Willingness to travel for client meetings and projects as required, in Greece and abroad</li></ul>Nice to have:<ul><li>Multiple Industry exposure (e.g. Retail, Banking, Insurance, FMCG, Manufacturing etc)</li><li>Professional certifications (Project Management methodologies, ITIL, SAP certifications etc)</li></ul>Soft Skills<ul><li>Excellent communication and interpersonal skills, customer-centric mindset</li><li>Excellent verbal, written and presentational skills in both Greek and English; other languages will be considered a plus</li><li>Team player with ability to work effectively in multi-task environment under tight deadlines</li><li>Team Management skills</li><li>Fan of well-structured and disciplined way of work</li></ul>We offer<ul><li>Attractive remuneration package (depending on experience)</li><li>Personal Development &amp; Training program</li><li>Laptop and relevant equipment</li><li>Private health insurance</li><li>Friendly working environment</li><li>Work/life balance</li><li>Hybrid work&nbsp;model</li></ul>All applications will be treated with strict confidentiality

Senior SAP MM Consultant

You’ll drive agile delivery by facilitating Scrum ceremonies, removing blockers, and ensuring alignment with project timelines and goals. This role requires strong communication with both business and technical stakeholders, attention to regulatory standards, and the ability to manage high-pressure delivery cycles. While employed by Grant Thornton Greece, you’ll work closely with the client’s teams to deliver high-impact digital solutions within a complex banking environment. The key responsibilities of this role will include:<ul><li>Lead and coach an agile development team embedded within the client’s banking operations</li><li>Facilitate all Scrum ceremonies (daily stand-ups, sprint planning, retrospectives, reviews)</li><li>Act as the point of escalation for impediments; remove blockers and shield the team from disruptions</li><li>Ensure high-quality and timely delivery of software deliverables in alignment with client expectations</li><li>Oversee task allocation, track progress, and inspect deliverables for completeness and accuracy</li><li>Promote Agile mindset across internal and client teams; ensure adherence to agile values and principles</li><li>Collaborate closely with Product Owners, Business Analysts, Developers, and Client Stakeholders</li></ul><ul><li></li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>2+ years of hands-on experience managing Agile projects, ideally within banking or financial services</li><li>Proven ability to lead cross-functional tech teams using ScrumDemonstrated experience with project tracking tools like Jira, Microsoft Planner, or Microsoft Project</li><li>Strong stakeholder management skills and ability to handle tight delivery timelines</li><li>Solid understanding of software development lifecycles (SDLC)</li><li>Scrum Master Certification (CSM/PSM) or Agile certification (SAFe, PMI-ACP) is highly desirable</li><li>Excellent problem-solving, communication, and conflict resolution skills</li><li>Professional fluency in Greek and English</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Scrum Master

TITAN Greece&nbsp;has an excellent opportunity for a&nbsp;Health &amp; Safety Engineer&nbsp;for our&nbsp;Plant in Kamari, Greece. The position reports to the Health and Safety Manager of the Kamari Plant.The primary scope of this role is to promote and monitor all issues related to occupational health and safety for Titan’s Kamari Plant in accordance with corporate policies and legislation to meet company’s business requirements.Responsibilities<ul><li>Identify, assess, and mitigate health and safety risks through risk assessments, preventive measures, and the analysis of incidents and near misses, ensuring continuous improvement of safety practices</li><li>Implement, and monitor Health &amp; Safety plans, programs, and policies, ensuring full compliance with Greek legislation and company standards.</li><li>Organize and conduct plant inspections and safety audits to ensure compliance, identify improvement opportunities, and maintain a safe and healthy work environment</li><li>Maintain and continuously improve the Health &amp; Safety Management System in line with ISO 45001 requirements</li><li>Deliver Health &amp; Safety training and awareness programs for employees, contractors, and visitors, promoting a strong safety culture</li><li>Monitor H&amp;S performance through KPIs, corrective actions, and improvement plans, maintaining accurate records and preparing periodic reports for management review</li><li>Coordinate and oversee Health &amp; Safety compliance of contractors, subcontractors, and third parties on site, supporting internal and external audits and liaising with regulatory authorities</li></ul>Qualifications<ul><li>University degree in Mechanical, Electrical, Chemical &amp; Minning engineering</li><li>At least 3 years of experience in Health &amp; Safety, or in production/maintenance roles within an industrial environment</li><li>Strong knowledge of occupational Health &amp; Safety legislation, risk analysis, accident prevention, and mitigation measures</li><li>Experience in preparing H&amp;S reports, procedures, and policies is desirable</li><li>Strong observation, analytical, and problem-solving skills with high attention to detail and a continuous improvement mindset</li><li>Effective communication and collaboration skills with internal and external stakeholders</li><li>Role requires the ability to meet physical job requirements</li><li>Fluency in Greek and English (oral and written)</li><li>Proficiency in MS Office applications</li><li>Military service fulfilled (where applicable)</li></ul>&nbsp;What we offer&nbsp;<ul><li>Private health insurance</li><li>Pension plan</li><li>Annual checkup</li><li>Performance bonus</li><li>Prepaid cards for supermarket</li><li>Learning and Development opportunities</li><li>Internships and summer schools for employee children</li><li>Wellness programs and special offers</li></ul>

Health & Safety Engineer 24918

TITAN Greece&nbsp;has an excellent opportunity for a&nbsp;Health &amp; Safety Engineer&nbsp;for our&nbsp;Plant in Patra, Greece. The position reports to the Health and Safety Manager of the Patra Plant. The primary scope of this role is to promote and monitor all issues related to occupational health and safety for Titan’s Patra Plant in accordance with corporate policies and legislation to meet company’s business requirements.Responsibilities<ul><li>Identify, assess, and mitigate health and safety risks through risk assessments, preventive measures, and the analysis of incidents and near misses, ensuring continuous improvement of safety practices</li><li>Implement, and monitor Health &amp; Safety plans, programs, and policies, ensuring full compliance with Greek legislation and company standards.</li><li>Organize and conduct plant inspections and safety audits to ensure compliance, identify improvement opportunities, and maintain a safe and healthy work environment</li><li>Maintain and continuously improve the Health &amp; Safety Management System in line with ISO 45001 requirements</li><li>Deliver Health &amp; Safety training and awareness programs for employees, contractors, and visitors, promoting a strong safety culture</li><li>Monitor H&amp;S performance through KPIs, corrective actions, and improvement plans, maintaining accurate records and preparing periodic reports for management review</li><li>Coordinate and oversee Health &amp; Safety compliance of contractors, subcontractors, and third parties on site, supporting internal and external audits and liaising with regulatory authorities</li></ul>Qualifications<ul><li>University degree in Mechanical, Electrical, Chemical &amp; Minning engineering</li><li>At least 3 years of experience in Health &amp; Safety, or in production/maintenance roles within an industrial environment</li><li>Strong knowledge of occupational Health &amp; Safety legislation, risk analysis, accident prevention, and mitigation measures</li><li>Experience in preparing H&amp;S reports, procedures, and policies is desirable</li><li>Strong observation, analytical, and problem-solving skills with high attention to detail and a continuous improvement mindset</li><li>Effective communication and collaboration skills with internal and external stakeholders</li><li>Role requires the ability to meet physical job requirements</li><li>Fluency in Greek and English (oral and written)</li><li>Proficiency in MS Office applications</li><li>Military service fulfilled (where applicable)</li></ul>&nbsp;What we offer&nbsp;<ul><li>Private health insurance</li><li>Pension plan</li><li>Annual checkup</li><li>Performance bonus</li><li>Prepaid cards for supermarket</li><li>Learning and Development opportunities</li><li>Internships and summer schools for employee children</li><li>Wellness programs and special offers</li></ul>

Health & Safety Engineer 24917

TITAN Greece&nbsp;has an excellent opportunity for a&nbsp;Health &amp; Safety Engineer&nbsp;for our&nbsp;Plant in Thessaloniki, Greece. The position reports to the Health and Safety Manager of the Thessaloniki Plant.The primary scope of this role is to promote and monitor all issues related to occupational health and safety for Titan’s Thessaloniki Plant in accordance with corporate policies and legislation to meet company’s business requirements.&nbsp;Responsibilities<ul><li>Identify, assess, and mitigate health and safety risks through risk assessments, preventive measures, and the analysis of incidents and near misses, ensuring continuous improvement of safety practices</li><li>Implement, and monitor Health &amp; Safety plans, programs, and policies, ensuring full compliance with Greek legislation and company standards.</li><li>Organize and conduct plant inspections and safety audits to ensure compliance, identify improvement opportunities, and maintain a safe and healthy work environment</li><li>Maintain and continuously improve the Health &amp; Safety Management System in line with ISO 45001 requirements</li><li>Deliver Health &amp; Safety training and awareness programs for employees, contractors, and visitors, promoting a strong safety culture</li><li>Monitor H&amp;S performance through KPIs, corrective actions, and improvement plans, maintaining accurate records and preparing periodic reports for management review</li><li>Coordinate and oversee Health &amp; Safety compliance of contractors, subcontractors, and third parties on site, supporting internal and external audits and liaising with regulatory authorities</li></ul>Qualifications<ul><li>University degree in Mechanical, Electrical, Chemical &amp; Minning engineering</li><li>At least 3 years of experience in Health &amp; Safety, or in production/maintenance roles within an industrial environment</li><li>Strong knowledge of occupational Health &amp; Safety legislation, risk analysis, accident prevention, and mitigation measures</li><li>Experience in preparing H&amp;S reports, procedures, and policies is desirable</li><li>Strong observation, analytical, and problem-solving skills with high attention to detail and a continuous improvement mindset</li><li>Effective communication and collaboration skills with internal and external stakeholders</li><li>Role requires the ability to meet physical job requirements</li><li>Fluency in Greek and English (oral and written)</li><li>Proficiency in MS Office applications</li><li>Military service fulfilled (where applicable)</li></ul>&nbsp;What we offer&nbsp;<ul><li>Private health insurance</li><li>Pension plan</li><li>Annual checkup</li><li>Performance bonus</li><li>Prepaid cards for supermarket</li><li>Learning and Development opportunities</li><li>Internships and summer schools for employee children</li><li>Wellness programs and special offers</li></ul>

Health & Safety Engineer 24907

You will handle direct communication with customers, insurance agents, and bank employees, resolving all issues related to health claims efficiently and empathetically.Your day-to-day:<ul><li>Handle inbound and outbound communication with customers regarding claims and policy coverages</li><li>Support insurance agents and bank employees with claim status and coverage inquiries</li><li>Follow up on unresolved customer requests and pending documentation (from MedNet or internal departments) to accelerate claim processing</li><li>Produce reports on incoming business flow and client communication outcomes</li><li>Provide feedback to the sales network based on customer interactions</li><li>Propose solutions and aim for high first-call resolution rates</li><li>Manage incoming written communication from customers</li><li>Support the complaints department by providing feedback on incoming cases</li><li>Handle communication for EB claims (for the part managed in-house for the Piraeus Bank group policy)</li><li>Track claims cycle time and monitor relevant KPIs</li></ul>Qualifications:<ul><li>Previous experience within customer service at least 3-5 years (e.g. call center representative, customer service desk, phone sales)&nbsp;</li><li>Previous experience related to claims area &nbsp;</li><li>Very good knowledge of the products and existing processes &nbsp;</li><li>Very good knowledge of English, both verbal and written&nbsp;</li><li>Computer literacy &nbsp;</li><li>University degree preferably in Insurance or Nursing &nbsp;</li><li>Strong interest in medical information and risk management&nbsp;</li><li>Knowledge of Medical Conditions.</li></ul>Personal Profile:<ul><li>Excellent communication and interpersonal skills</li><li>Positive attitude and customer-centric mindset</li><li>Strong conflict resolution and argument-handling capabilities</li><li>Attention to detail and fast learning ability</li><li>Comfortable working under pressure and in a fast-paced, multitasking environment</li><li>Effective oral and written interaction with customers and Sales Network</li><li>Flexibility to work in shifts</li><li>Proactive in proposing alternatives and solutions</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications.</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support.</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.</li><li>Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.</li><li>Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.</li><li>Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.</li><li>Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.</li><li>Recently renovated offices, central location, with easy access</li></ul>

Claims Support Center

Wolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019, and we've now expanded into 6 other cities as well. As a company we've always prided ourselves on providing truly outstanding customer service&nbsp;and as the business has grown so has our Support team!&nbsp;As such, we need a Shift Planner (WFM) to take responsibility for shift scheduling and headcount planning processes within the Support team. You’ll need to be comfortable with working with data in complex, high-paced service operations environment. In this role, you’ll get a lot of help and support on the way, but is also expected to be an amazing independent contributor with an exceptional ability to execute every single day.What you'll be doing<ul><li>Create and maintain shift schedules for our delivery workforce using our WFM and BI tools and spreadsheets.</li><li>Monitor and analyze shift performance metrics to identify areas for improvement.</li><li>Collaborate with different teams to ensure staffing levels are optimized.</li><li>Maintain accurate and up-to-date records of shift schedules, time off requests, and other related data. One of your main success criteria will be to constantly improve our staffing predictions against actuals!</li><li>Develop and implement efficient shift planning procedures to enhance workforce productivity.</li><li>Work together with Team Leads, Support Managers &amp; Head of Support to develop strategies and continuously optimize our forecasting, shift scheduling and performance management processes</li><li>Work in close co-operation with Head of Support to continuously balance operational needs, budgeting and employee experience</li><li>Deliver shift schedules and other reports for payroll and finance</li></ul>Our humble expectations<ul><li>Solid previous Contact Center WFM experience</li><li>You are able to think on your feet and multi-tasking is your second nature</li><li>You have lazer-sharp focus on details, but can also take the “helicopter view” to ensure that successful WFM processes fit our broader Support strategy</li><li>You are tech-savvy and seek to learn and teach others in how to use our Customer Support tools</li><li>Excellent organizational and analytical skills.</li><li>Proficient in using workforce management software and tools (SQL knowledge is a plus)</li><li>Fluent in English and Greek</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!&nbsp; We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!&nbsp;

WFM Specialist

We are looking for a highly skilled and experienced Frontend Developer with deep expertise in Angular to contribute to the development of advanced web applications in the insurance sector.In this important role, you will not only spearhead the frontend development but also influence the technical direction of our projects. We offer a hybrid work model with a mix of remote and on-site work at EPAM’s Nicosia office.If you are a forward-thinking developer looking to make a tangible impact in a dynamic industry, we would love to hear from you! #LI-DNIResponsibilities<ul><li>Design and develop sophisticated web applications using Angular to meet the specific needs of the insurance industry</li><li>Collaborate closely with product, UX/UI and backend teams to ensure smooth delivery of features</li><li>Write clean, efficient and maintainable code, setting high standards for software quality</li><li>Optimize applications for maximum performance and scalability to manage large data volumes</li><li>Conduct code reviews, mentor junior developers and share best practices to maintain a culture of excellence</li><li>Troubleshoot and resolve complex technical issues, ensuring the robustness and reliability of the applications</li><li>Promote the adoption of new technologies and frameworks that improve the functionality and user experience of our applications</li></ul>Requirements<ul><li>3+ years of expertise in Angular, focusing on performance optimization, data security, integration with APIs and user interface responsiveness</li><li>Advanced proficiency in JavaScript, HTML5, CSS3 and modern frontend frameworks</li><li>Expertise in RESTful APIs and backend integration</li><li>Experience with version control systems (e.g., Git) and CI/CD processes</li><li>Strong experience with state management (e.g., NgRx) and building scalable applications</li><li>Proactive and detail-oriented professionals with a can-do attitude, capable of autonomously managing tasks</li><li>Maturity in decision-making and handling responsibilities, taking initiative in addressing project needs and challenges</li><li>In-depth understanding of responsive design, performance optimization and web architecture</li></ul>We offer<ul><li>Private healthcare insurance</li><li>Global travel medical and accident insurance</li><li>Regular performance assessments</li><li>Referral bonuses</li><li>Family friendly initiatives</li><li>Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more</li><li>*All benefits and perks are subject to certain eligibility requirements</li></ul>

Frontend Developer with Angular experience (relocation to Cyprus)

We are seeking for an experienced Business Analyst, who will join the Organization, and will support the implementation of strategic initiatives for improved efficiency and productivity. The Business Analyst is expected to analyze business processes and functions aiming to propose, present and contribute to the implementation of optimization actions. These may include procedural changes and /or automation on IT systems and platforms. The role may also undertake project management tasks.Responsibilities:<ul><li>Analyzing business functions and processes to identify improvement actions and prepare proposals for process reengineering.</li><li>Participating in documenting new or modifying existing processes based on approved business process improvement proposals.</li><li>Analyzing time and transaction metrics related to Business Units activities in the context of operational reengineering.</li><li>Conducting internal surveys (through questionnaires) to identify areas for improvement actions.</li><li>Engaging with project management activities.</li><li>Preparing functional specifications for Business process activity monitoring tools</li><li>Effectively performing User Acceptance Tests (UATs) and review the manuals and documentation, to ensure deliverable requirements are met.</li></ul>Qualifications:<ul><li>Degree in Finance/Economics, Business Administration or Science, Technology, Engineering, Mathematics (BSc, MSc)</li><li>Minimum 5 years of relevant professional experience in business process reengineering, project management and business analysis</li><li>Proficiency in business process analysis and methodologies</li><li>Knowledge / experience in the Banking sector (systems/processes) will be considered as an asset.</li><li>Excellent verbal and written communication skills in English</li><li>Strong analytical and problem-solving skills, customer oriented and results-driven mindset, with attention to detail and accuracy</li><li>Excellent communication and presentation skills, with the ability to communicate effectively with technical and non-technical audiences.</li></ul>Let’s talk about us:<ul><li>Hybrid working model</li><li>A competitive salary</li><li>Signing Bonus</li><li>Brand new equipment</li><li>Exciting &amp; friendly work environment</li><li>Career &amp; competencies’ development</li><li>Continuous learning &amp; development experience based on infinity model through Code.Hub’s Code.Learn</li><li>L&amp;D plan for your career improvement</li><li>A truly open, inclusive, and competitive-free environment to grow your skills and have fun!</li><li>Internal competitions &amp; rewards.</li></ul>&nbsp; Let’s talk about Code.Hub-ers:<ul><li>You are eligible to free LinkedIn trainings</li><li>You are eligible to have free pass to all training Code.Learn activities after 6 months from your induction</li><li>Training &amp; Tech Mentor for your induction.</li><li>Unlimited access to LinkedIn Learning platform (1st semester).</li><li>Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College.</li><li>Private Health Insurance.</li><li>Performance planning each six months and each two years planning of promotion.</li><li>Free Lunch/Snack every day &amp; Cocktail Fridays @ our offices.</li><li>Referral Bonus.</li></ul>

Senior Business Analyst

As an Analyst&nbsp;in&nbsp; Strategy &amp; Consulting in Banking,&nbsp;you will use your excellent analytical skills and imagination to solve the business problems of our Banking clients, identify and unlock&nbsp;value for them through the innovative application of key trends and business and technology solutions.Responsibilities:<ul><li>Working in large transformation projects in Banking to help Banking clients change for the future</li><li>Engaging directly with Banking clients on their most challenging business issues – understanding, addressing, solving their priority operational problems and delivering digital products</li><li>Understanding client's business requirements and processes</li><li>Working with the business/ end users to gather and analyze business requirements and perform business analysis</li><li>Transforming business requirements into functional specifications</li><li>Providing project management support to ensure timely and quality project delivery</li><li>Working in multi-disciplinary teams to shape, propose, communicate and implement various programs</li></ul>QualificationWHO WE´RE LOOKING FOR?<ul><li>BSc with distinction or honors from a Top University, preferably in business, computer science, technology, or engineering</li><li>Fresh graduate or up to 3 years of cross-industry experience</li><li>Excellent written and oral communication skills with ability to clearly communicate ideas and results in Greek and English</li><li>Strong problem structuring and solving skills</li><li>Strong analytical and numerical skills</li><li>Ability to work constructively in teams</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance-based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills-based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Strategy & Consulting Analyst in Banking Industry

As a Sales Specialist – German Market (m/f/d), you will become an integral part of our experienced sales team to bring our Cloud and Cyber Security solutions in the German market.You will be at the front line of our sales efforts: proactively reaching out to potential customers, generating and hunting qualified leads and working side by side throughout the whole sales process with experienced professionals. The following activities are within your area of responsibility:<ul><li>Identify and engage potential clients through cold calling and emailing</li><li>Drive the sales pipeline by transforming leads into active opportunities and closed deals</li><li>Precise analysis of customer requirements, preparation and management of offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cloud, Cyber Security Solutions or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.</li><li>Structured and independent way of working with great presentation skills.</li><li>Excellent written and spoken German and English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Sales Specialist - German Market (m/f/d) Thessaloniki

Sales Specialist - German Market (m/f/d) Athens

Ready to make compliance seamless? As an IT Compliance Specialist, you’ll ensure our systems meet regulatory standards, define technical specs, and be the key link with the gaming regulator. Your impact starts here, are you in?&nbsp;Your day to day will include:<ul><li>Managing and providing subject matter expertise on the operation of HGC’s Control System(s) for all gaming platforms and BI reports</li><li>Liaising with gaming regulatory authorities ensuring fluent communication regarding technical compliance issues and acting as point of technical contact for auditing authorities’ requests</li><li>Ensuring smooth access of gaming regulator to OPAP’s regulatory reporting systems, providing user support and managing relevant issues</li><li>Inspecting and evaluating systems and applications lifecycle as per their compliance to the regulatory framework, identifying areas of risk and suggesting actions for their mitigation</li><li>Translating applicable regulatory requirements to technical specifications for all products and operations of OPAP, evaluating compensating solutions</li><li>Working closely with vendors and internal teams for the accurate communication and implementation of the necessary technical specifications to meet the regulatory framework</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science/Information Technology or equivalent</li><li>3+ years of relevant experience in Information Security, IT architecture, IT Business Analysis, IT Audit or similar role, preferably in a regulated industry</li><li>Eager to gain a deep understanding of OPAP’s games and the relevant data that gaming solutions provide to act effectively as a subject matter expert for regulatory reporting systems &nbsp;</li><li>Very good understanding of modern IT systems, infrastructure and applications</li><li>Good understanding of databases and basic SQL queries/functions, hands-on experience will be highly preferable</li><li>Strong analytical and organizational skills, combined with advanced project management expertise</li><li>Business-driven and results-oriented, able to perform under pressure and meet strict deadlines</li><li>Excellent communication skills (written and verbal) both in Greek and English languages</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

IT Compliance Specialist (3825)

As a Technology Delivery Specialist, you’ll be at the heart of our Betting products—coordinating across teams, overcoming obstacles, and ensuring projects are delivered smoothly in a fast-paced, high-impact environment! The challenge? Turning complex business needs into seamless technical solutions.&nbsp;Your day to day will include:<ul><li>Monitoring and gathering requirements from Business Owners to ensure alignment with project objectives</li><li>Developing and maintaining open communication channels with Business Owners</li><li>Supporting the team in project planning to ensure efficient, effective, and low-risk delivery</li><li>Monitoring project status, facilitating implementation, and identifying, mitigating, and resolving significant issues/risks</li><li>Preparing progress reports for various levels of company management</li><li>Collaborating with Technology stakeholders to define project scope and plans according to technology standards</li><li>Acting as a liaison between Technology and Business, facilitating communication and issue resolution</li><li>Reviewing project deliverables to ensure compliance with requirements</li></ul>&nbsp;What you need to succeed:<ul><li>BSc in Computer Science or Information Technology or equivalent STEM. MSc in relevant topic is desirable</li><li>3+ years’ experience in project management for the delivery of IT solutions</li><li>Professional certifications (e.g. PMI PMP or PgMP or equivalent) are desirable</li><li>Consulting experience (preferably IT), working with clients in a demanding enterprise environment</li><li>Acquaintance with Agile methodology</li><li>Very good knowledge of MS Office applications and MS project; knowledge of MS Project Server and Jira</li><li>Understanding of Gaming systems and business concepts would be an advantage</li><li>Excellent analytical, organizational and time management skills</li><li>Innovative thinking and flexibility/ adaptability to changing requirements and priorities</li><li>Strong communication skills and customer focus</li><li>High achiever and results oriented mentality</li><li>Teamwork and cooperation</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Technology Delivery Specialist (3747)

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.&nbsp;As a&nbsp;Sales Service Delivery Team Lead&nbsp;working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll DoDo you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

Spanish/Portuguese Team Lead, Sales Service Delivery

CENERGY HOLDINGS&nbsp;is looking for a hands-on IT Systems and Cloud Engineer&nbsp;to design, implement, maintain, and support our growing infrastructure in both on-prem and Cloud environments.You will be part of the IT infrastructure engineering team that is responsible for designing and developing scalable, maintainable, highly available system architectures that meet business objectives and SLAs.&nbsp;Responsibilities:&nbsp;<ul><li>Support and maintain On-Prem and Azure infrastructure</li><li>Demonstrate expert knowledge of Virtualization and Cluster administration (Vmware and Hyper-V) as well as Azure Technologies including Azure Virtual Machines, Azure Virtual Networking, Azure Monitoring, Azure Arc.</li><li>Enterprise directory and identity solutions (Active Directory, AzureAD , Azure Authentication, Single sign-on, MFA, identity management)</li><li>Demonstrate in Depth understanding and experience of the Office 365 Platform</li><li>Administer, deploy and support MS Defender, Bitlocker, MDM via Microsoft inTune</li><li>Manage centralized administration and integration of central infrastructure and endpoint services such as Antivirus, OS deployment, software installation, inventory, patching and routine maintenance.</li><li>Evaluate existing systems and provide technical direction to IT support staff</li><li>Participate in capacity planning for IT infrastructure</li><li>Plan ahead for necessary hardware or software upgrades to support system growth</li><li>Manage and maintain critical infrastructure, such as Storages, NAS, Hosts</li><li>Manage user accounts and assets, assign and update security restrictions on the network according to&nbsp;security policies</li></ul>Qualifications:&nbsp;<ul><li>Bachelor’s degree in Information Technology is preferred, or a combination of education, training and experience to provide the required knowledge, skills, and abilities</li><li>5+ years of experience in IT engineering with Microsoft technologies and 3+ years of experience in Azure cloud environments</li><li>Proven expertise and experience in administering MS HyperV and VmWare Clusters</li><li>Hands-on experience architecting and deploying Microsoft Azure environments, including hybrid scenarios, optimizing cost/capacity ratios, proper monitoring, scaling, implementing, and validating database &amp; DR scenarios</li><li>Technical expertise in Azure infrastructure support, including networking, virtualization, identity, security, and storage</li><li>Strong knowledge on HP and Dell Servers, Storages and SAN Switches</li><li>Basic Network Switching and Firewalls understanding</li><li>Zerto DR Solutions and/ or Veeam Backup and Replication knowledge is a plus</li><li>SQL Server in HA (Availability Zones) and Load Balancers knowledge is a plus</li><li>Basic Knowledge of a factory – production facility infrastructure with IT and OT environment (Perdue model) is a plus</li><li>Experience with configuration management technologies such as PowerShell, Azure CLI, and ARM Templates</li><li>Good Knowledge of Security Best Practices</li><li>Experience working within a compliance environment desirable. Familiarity with ISO 27001 is a plus</li><li>Server Administration and Virtualization Certifications such as MCSA, MCSE, MCITP will be highly appreciated</li><li>Cloud Computing Certifications like AZ-104, AZ-801, MD-101 is a plus</li><li>Excellent English communication skills</li><li>Advanced organizational and communication skills, coupled with the ability to manage projects of varying length</li><li>Ability to multi-task and adapt to changes quickly</li><li>Ability to work in a team and communicate effectively</li></ul>The Company Offers:&nbsp;<ul><li>Α unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health lnsurance Plan</li><li>Additional Bonus, based on results</li></ul>

IT SYSTEMS & CLOUD ENGINEER (3183)

Summary: Inside Sales Representation to customer accounts, primarily in the Compounding Pharmacies Segment, as their account manager. This position is responsible for performing the following duties.&nbsp;Key Responsibility AreasIncrease profitable sales volume in Compounding Pharmacies Segment by:• Achieving assigned quarterly sales goals• Researching and identifying sales prospects• Calling upon compounding pharmacies via phone and in person as required by the compounding sales strategy• Developing customer presentations for sales calls• Developing new account relationships/new business opportunities and maximize existing account relationships in assigned territory specific to growing the compounding business• Professionally represent Fagron and maximize sales opportunities at meetings, conferences, and conventions• Launching new products and innovation• Reporting sales progress, maintaining sales records on daily, weekly, and monthly basis, to include sales call reports, weekly preview reports, expense reports, and other reports as directed by the President, Global Pharmaceuticals&nbsp;Ξεχωρίστε από το πλήθοςYou possess the following qualifications, background and abilities:<ul><li>• College business or related field degree</li><li>• Professional inside sales experience strongly preferred</li><li>• Positive, enthusiastic and energetic</li><li>• Strong negotiation skills and written and verbal communication skills</li><li>• Conflict resolution and problem solving skills</li><li>• Ability to thrive in a team environment required</li></ul>Τι προσφέρεταιFagron Hellas offers exciting opportunities for professional growth.

Inside Sales Representative

As part of our Engineering team, you will work in a fast-paced, dynamic and cross-functional environment, using cutting-edge technologies.Responsibilities<ul><li>Develop and enhance existing user interface components following well-known React.js workflows</li><li>Collaborate with backend engineers to spec, write, test, and deploy code that integrates with API endpoints</li><li>Work cross-functionally with product, engineering, and designers to build elegant and modern experiences for users</li><li>Communicate technical ideas and set direction on projects with a focus on solving business challenges</li><li>Learn about and use new web technologies</li></ul>Requirements<ul><li>Strong experience with modern JavaScript (ES6+)</li><li>Strong experience with the React ecosystem and state management libraries (Zustand, Hooks, Ladle, Redux, Saga)</li><li>Experience in CSS Processors (e.g. Stylus, Less, PostCSS)</li><li>Understanding of common browser APIs and recent extensions to the HTTP protocol as they relate to frontend development</li><li>Understanding of how to write secure frontend code and an awareness of common web application security vulnerabilities</li><li>Experience in server-side development (Node.js, PHP)</li><li>Experience writing end-to-end testing (e.g Playwright, Cypress)</li></ul>Benefits<ul><li>Full-time position with a competitive salary</li><li>Private Health Care insurance</li><li>Access to online courses and relevant resources</li><li>Work at a fast-growing company with room to grow both technically and professionally</li><li>Unique working experience as a valuable part of an ambitious and open-minded team</li><li>Gear for your home office</li></ul>

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