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The Office Administrator &amp; Sales Support role ensures the smooth and efficient operation of the office while providing essential administrative support to the sales function for Distributor Markets. This position is responsible for maintaining a well-organized workplace, supporting internal events, overseeing office health &amp; safety protocols, and assisting the sales team with key administrative tasks. The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced environment.Key Responsibilities Include:Facilities Management<ul><li>Oversee day-to-day office operations to ensure a clean, safe, and well-functioning workspace.</li><li>Liaise with building management, vendors, and service providers for maintenance, repairs, and facility needs.</li><li>Manage office supplies, equipment, and inventory, ensuring availability and cost efficiency.</li><li>Coordinate office access, security badges, meeting room logistics, and visitor management.</li></ul>Event Organization Support<ul><li>Assist in planning and delivering internal events, meetings, and team activities.</li><li>Coordinate logistics such as venue setup, catering, materials, and schedules.</li><li>Support company-wide events, workshops, and external partner gatherings as needed. </li></ul>Health &amp; Safety Oversight<ul><li>Act as the office Health &amp; Safety point of contact.</li><li>Ensure compliance with company safety policies and local regulations.</li><li>Maintain emergency procedures, first-aid supplies, fire wardens, and safety documentation.</li><li>Conduct periodic safety checks and support H&amp;S training or drills.</li></ul>Sales Administration<ul><li>Provide administrative and coordination support to the sales team serving Distributor Markets.</li><li>Assist with order processing, documentation, and maintaining accurate records in CRM or sales systems.</li><li>Prepare reports, presentations, and sales materials as requested.</li><li>Communicate with distributors to ensure timely follow-up, documentation, and resolution of administrative needs.</li><li>Support the sales team with data entry, contract tracking, scheduling, and general administrative tasks.</li></ul>So, what does it take to be successful in this role?Qualifications &amp; Skills<ul><li>Proven experience in office administration, sales support, or a similar role.</li><li>Strong organizational and multitasking skills with high attention to detail.</li><li>Excellent communication and interpersonal abilities.</li><li>Proficiency with standard office software (e.g., Microsoft Office Suite, Google Workspace, CRM systems).</li><li>Ability to work independently, take initiative, and solve problems proactively.</li><li>Knowledge of health &amp; safety practices (preferred but not required; training can be provided).</li><li>Bachelor’s degree in Business Administration, Management, or a related field (or equivalent professional qualification).</li><li>Excellent knowledge of English language</li></ul>

Office Administrator & Sales Support

Job’s PurposeAs warehouse shift coordinator, you will actively participate and coordinate a large range of warehouse operations. The role requires the ability to manage large teams and cooperates effectively with the rest of the departments.What you will focus on• Responsible for the proper management of a large group of warehouse employees, schedules working hours, shifts and employee leaves • Coordinates and ensures the proper functioning of the warehouse (process of receiving - storing products, picking orders, loading goods) while observing the required procedures • Controls product hygiene and safety conditions • Regulates and allocates the daily tasks of warehouse employees • Monitors the proper compliance for hygiene and safety rules of warehouse staff • Monitors Warehouse Performance Indicators (KPIs) • Reports for the outcomes through Warehouse Management Systems&nbsp;&nbsp;Who we are looking for • Previous&nbsp;working experience 1-3 years in a similar position,&nbsp;preferably in logistics or retail (store operations), or in any other sectorwith people management.• Bachelor’s degree in Supply Chain, Logistics, Business Administration, or in other field, will be considered as an asset • Verry good knowledge of Microsoft Office (especially Excel) • Experience in ERP Systems, WMS • Very good knowledge of English language (both written and verbal)&nbsp;Your Value• Teamwork, cooperation, and strong interpersonal skills • Results orientation, accountability • Strong organizational, multi-tasking and time-management skills&nbsp;&nbsp; Start your retail journey and live our values of care, teamwork, humor, integrity and courage.We care for you• Room to grow and develop via numerous opportunities for learning, professional development and career advancement • A safe and healthy workplace and a friendly environment which respects each employee’s individuality and personality • Member of Ahold Delhaize&nbsp;A place where everyone belongsWe strive to be a better place to work where our associates reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law.&nbsp;Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;We Give the Best of our Self to make the Best in People’s Lives &nbsp;&nbsp;#giaolaosanoiazesai&nbsp;All applications are treated with utmost confidentiality

Warehouse Coordinator Oinofita DC

A Sales Executive is responsible for maximizing hotel sales through direct bookings, corporate accounts and tour operator partnerships. Prepares revenue reports and sales plans, monitors occupancy trends and identifies opportunities to increase room nights and average rates. Deals with stakeholders requirements and needs in professional sales-oriented manner following the company standards and procedures.Applicant’s main accountabilities:<ul><li>Manages and improves selling, by promoting offers and by informing customers of additional services or special packages.</li><li>Creates competitive proposals and communicates with collaborators, tour operators and travel agents.</li><li>Monitors and responses to customers queries and demands for room booking and the reservation process over emails and calls.</li><li>Processing payments and sending confirmation details to customers.</li><li>Coordinates with the Operations teams to ensure smooth implementation of sales strategies and maximize occupancy.</li><li>Participates in industry events, exhibitions and B2B meetings to strengthen the hotel group’s presence and attract new partners.</li><li>Analyzes market data and competitors’ actions to propose targeted promotional activities and identify new business opportunities.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Sales &amp; Marketing, Digital Marketing or relevant field.</li><li>Master’s degree or equivalent in Digital marketing, Hospitality, Business/Tourism Administration or relevant field would be considered as extra asset.</li><li>Minimum 2 years’ related experience in similar role.</li><li>Fluency in English; knowledge of other languages is a plus (preferably German).</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills (to prioritize important tasks) and time management skills with great attention to detail.</li><li>Ability to generate ideas and effective problem-solving skills.</li><li>Excellent communication and collaboration skills and influence ability.</li><li>Excellent customer service skills.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.

Sales Executive

To meet our current corporate needs, we would like to bring to our team an Cyber Security Engineer&nbsp;In your role, you will undertake tasks, such as:<ul><li>&nbsp;&nbsp;Support the deployment, administration, and optimization of core Cyber Security Platforms (e.g., EDR, WAF, PAM, email security).</li><li>Operate and administer SIEM platforms: manage log sources, assist in developing use cases, correlation rules, dashboards, and reports.</li></ul><ul><li>&nbsp;Participate in threat detection, investigation, and incident response, ensuring timely containment and documentation of findings.</li><li>&nbsp;Participate in vulnerability management processes across infrastructure, applications, and cloud environments, coordinate with system owners for remediation tracking.</li><li>&nbsp;Coordination of Penetration Tests.</li><li>&nbsp;Contribute to security configuration, hardening, and monitoring of systems and networks.</li><li>&nbsp;Collaborate with senior team members, IT, and DevOps teams to strengthen security controls and processes.</li></ul>Job requirementsTo be a successful candidate, your professional profile should match the following criteria:&nbsp; University or College Degree in Computer Science, Information Security, or relevant technology-related field.<ul><li>Proven working experience of 3+ years in the cyber security domain.</li></ul><ul><li>Working knowledge of key security technologies (EDR, SIEM, Vulnerability Management).</li><li>Experience&nbsp; in cyber security incident handling.</li><li>Information Security Certifications such as OSCP, GPEN, eWPT, eCPPT, AZ-500, SC-200, CySA+, CEH, BTL1 will be considered a plus!</li><li>Excellent command of the Greek &amp; English languages, both written and spoken&nbsp;</li></ul>On the personal side:&nbsp;<ul><li>Detail-oriented with strong organizational and prioritization skills.</li></ul><ul><li>Analytical, with the ability to identify risks and propose effective solutions.</li></ul><ul><li>Motivated to learn and grow, with a continuous improvement mindset.</li></ul><ul><li>&nbsp;&nbsp; A strong communicator, able to work effectively across teams and functions.</li></ul>&nbsp;&nbsp;About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Cyber Security Engineer

UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is seeking a Social Media Manager to join its team.The successful candidate will plan, produce, and optimise UNIC’s social media presence in Cyprus and Greece, and support other priority markets as needed, across priority platforms including Instagram, Facebook, YouTube, LinkedIn, X, TikTok, and emerging platforms. Engage prospective and current students, alumni, faculty and staff, research centres, corporate partners, schools, and regulators. Lead social media strategy, editorial planning, community management, and social listening for UNIC and selected EDEX units. Produce or commission original content, including short form video, manage influencer and ambassador programmes, and ensure accessibility, bilingual post copy and video subtitles in English and Greek, and compliance with GDPR and platform policies. The role operates at both strategic and hands-on levels.&nbsp;Responsibilities:Strategy and Planning:&nbsp;<ul><li>Develop and own the social media strategy aligned with UNIC’s brand, recruitment cycles, and research communications.</li><li>Maintain a rolling editorial calendar with bilingual copy, text, subtitles or captions, using accessibility-first practices.</li><li>Prioritise audiences by segment and market, applying channel fit and clear campaign objectives.</li><li>Social media channel management including Instagram, Facebook, TikTok, YouTube, LinkedIn, X, and emerging platforms.</li></ul>Measurement and Reporting:&nbsp;<ul><li>Deliver quarterly performance reports with insights, actions, and benchmarking.</li><li>Track funnel metrics from reach to conversion, including event registrations and translate performance into recommendations.</li></ul>&nbsp;Governance and Operations:&nbsp;<ul><li>Ensure adherence to platform advertising policies, GDPR, and University brand and editorial standards.</li><li>Manage vendor and creator contracts, scopes, and invoices in line with financial processes.</li></ul>&nbsp;Website:&nbsp;<ul><li>Update News and Events listings on the official websites.</li></ul>&nbsp;Other Responsibilities:&nbsp;<ul><li>Stay current with social media trends, tools, and best practices, and recommend tests where beneficial.</li><li>Perform miscellaneous duties as assigned.</li><li>Support colleagues in other marketing activities when needed</li></ul>&nbsp;Qualifications:Education:<ul><li>A Bachelor’s degree in Social Media, Marketing, Communications, or related field.</li><li>A Master’s degree in a relevant field is highly desirable.</li></ul>Experience:<ul><li>Minimum five years of relevant working experience managing multi-channel social media for a brand or institution.</li><li>Demonstrable track record of running a podcast/vodcast.</li><li>Demonstrable track record of effective management of Twitter/X accounts.&nbsp;</li></ul>Required Skills:&nbsp;<ul><li>Professional fluency in English and Greek, including copywriting</li><li>Critical thinking and problem-solving skills.</li><li>Highly developed analytical, technical, computer, oral and written communication skills, use high-level persuasion and negotiation skills.</li><li>Apply expert knowledge of social media concepts, practices and procedures of specialty field(s) to achieve objectives</li><li>Highly organised with the ability to effectively handle multiple priorities concurrently.</li><li>Experience running ambassador or influencer programmes and managing agencies.</li></ul>Tools and Platforms:&nbsp;<ul><li>Meta Business Suite, TikTok Ads Manager, LinkedIn Campaign Manager, YouTube Studio, X.</li><li>Social publishing and listening tools for example Hootsuite or Brandwatch.</li><li>Creative tools for lightweight editing and captioning, for example Canva.</li></ul>&nbsp;Personal Attributes:&nbsp;<ul><li>Strong organisational skills and attention to detail.</li><li>Ability to thrive in a team environment.</li><li>Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude.</li><li>Ability to multi-task and prioritise in a fast-paced and dynamic work environment.</li><li>Strong time management skills and discipline, consistently delivering high-quality work within strict deadlines.</li><li>Ability to work effectively and maintain productivity both in-office and remotely, adapting seamlessly to different work settings</li></ul>

Social Media Manager - UNIC Athens

Ensures high-quality maintenance and the overall efficiency of the warehouses by leading all preventive and corrective maintenance activities across building infrastructure and mechanical/electrical systems. Supervises the maintenance team and ensures high standards of quality, safety, and cost efficiency, while securing uninterrupted operations and compliance with company policies and regulatory requirements.What you will focus on&nbsp;<ul><li>Supervise the warehouse maintenance team (internal &amp; external) to ensure effective teamwork and smooth operations.</li><li>Lead preventive and corrective maintenance across building infrastructure and mechanical/electrical systems, ensuring reliability and minimal downtime.</li><li>Manage relationships with external contractors and service providers to ensure quality, cost-effectiveness and timely delivery.</li><li>Oversee maintenance and emergency repair budgets, monitor asset performance and records, while keeping stakeholders informed.</li><li>Ensure compliance with health and safety standards, serving as the primary contact during audits and inspections.</li><li>Coordinate recovery efforts during emergencies or unexpected events to restore operations swiftly.</li><li>Continuously review and improve maintenance strategies and processes to maximize efficiency and service quality.</li><li>Provide improvement recommendations from both the user and maintenance perspectives.</li></ul>What you bring&nbsp;<ul><li>At least 7 years of experience in maintenance management.</li><li>Proven experience in warehouse or industrial facility maintenance, preferably within the Retail FMCG sector.</li><li>BSc in Mechanical or Electrical Engineering. MSc or equivalent specialization will be considered an asset.</li><li>Proficiency in MS Office.</li><li>Experience in working with SAP or any other relevant systems would be considered an asset</li><li>Fluency in English (written and spoken).</li></ul>What you have&nbsp;<ul><li>Leadership &amp; People Development – ability to motivate, guide and empower teams.</li><li>Analytical &amp; Strategic Thinking – proactive problem-solving and data-driven decision-making.</li><li>Organizational Excellence – effective prioritization, planning and adherence to timelines and quality standards.</li><li>Clear Communication – ability to convey technical information effectively to diverse stakeholders.</li><li>Passion for the Customer&nbsp;– commitment to maintaining operational continuity and service excellence.</li><li>Your authentic self</li></ul>&nbsp;&nbsp;We care for you&nbsp;&nbsp;<ul><li>Lunchbreak in our restaurant</li><li>Free parking</li><li>Fun at work</li><li>Lifelong learning &amp; development (AI HR, LinkedIn Learning, Gartner platform)</li></ul>&nbsp;A place where everyone belongs&nbsp;&nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law.Certified by Diversity Charter Greece and SHARE Equality Label &nbsp;&nbsp;AB&nbsp;is recognized as a&nbsp;Top Employer 2025&nbsp;in Greece.&nbsp; Top Employer Institute: Certified Excellence in Employee Conditions&nbsp; Start your retail journey and live our values of care, teamwork, humor, integrity and courage.&nbsp; *All applications are treated with utmost confidentiality

Warehouse Maintenance Supervisor

They are seeking a Mid-Senior Automation Engineer to join their Backup Automation team. You will be responsible for designing, maintaining, and scaling automation solutions for their Shared Backup environment and Commvault Backup &amp; Recovery platform&nbsp;(Windows Server–based). Working closely with fellow engineers, you will help drive efficiency, reliability, and compliance in a fast-evolving infrastructure. Key Responsibilities<ul><li>Maintain and expand automation within the Backup environment (Commvault).</li><li>Define and implement standards and best practices for infrastructure and applications.</li><li>Design, test, and manage automation tools covering development, implementation, and operational processes.</li><li>Build and maintain&nbsp;CI/CD pipelines&nbsp;(Jenkins, GitLab) and integrate with REST APIs.</li><li>Manage the automation ticket queue: bug fixing, feature requests, and product improvements.</li><li>Ensure compliance with security and governance standards.</li><li>Participate in&nbsp;24/7 on-call rotation&nbsp;(one week at a time).</li></ul>Requirements (Must-Have)<ul><li>Bachelor’s degree in Computer Science/Engineering or 3–5 years’ demonstrable experience as an Automation Engineer.</li><li>Strong knowledge of&nbsp;Python,&nbsp;PowerShell,&nbsp;Ansible,&nbsp;Jenkins, and&nbsp;Git.</li><li>Proven experience in&nbsp;Windows environments&nbsp;(Linux knowledge is an advantage).</li><li>Familiarity with DevOps principles and automation practices.</li><li>Ability to work independently, proactively, and with high attention to detail.</li></ul>Nice to Have<ul><li>Knowledge of&nbsp;Commvault Workflows, Sentry, Poetry, Splunk.</li><li>Familiarity with&nbsp;Agile/Kanban methodologies.</li><li>Exposure to both Windows and Linux operating systems.</li></ul>

Automation/System Engineer NEW

The Production Engineer ensures the smooth operation of production departments by overseeing day-to-day assembly processes, resolving technical issues, supporting team leaders, and ensuring adherence to quality, safety, and efficiency standards. This role contributes to the optimization of human and material resources, while maintaining a collaborative and productive work environment. &nbsp;Responsibilities<ul><li>Supervise and support team leaders across production departments to ensure smooth daily operations</li><li>Provide technical guidance and resolve issues that may arise during the assembly of products</li><li>Collaborate with the Production Planning function to ensure timely and accurate execution of production schedules</li><li>Monitor production processes and ensure compliance with quality, environmental, safety, and information security standards</li><li>Identify and implement improvements to increase efficiency and minimize waste or delays</li><li>Handle and resolve conflicts within production teams, fostering a positive and cooperative environment</li><li>Assist in training and developing production staff to maintain high performance and technical standards</li><li>Prepare, analyze, and report key performance indicators (KPIs) to the Production Manager</li><li>Ensure that all duties are carried out in line with Raycap’s high-quality standards and company policies</li></ul> Requirements<ul><li>Degree in Electrical, Mechanical, Industrial Engineering, or equivalent (polytechnic school)</li><li>1–3 years of experience in a relevant engineering or production management position</li><li>Excellent command of English (oral and written)</li><li>Working knowledge of MS Office and ERP Systems</li><li>Working knowledge of design software (Solidworks, Autocad)</li><li>Strong technical and problem-solving skills</li><li>Solid organizational and leadership abilities</li><li>Excellent communication skills</li></ul>

Production Engineer

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>THALIS E.S., member of&nbsp;Motor Oil Group, aims at sustainable harmonious development and promotes solutions for the transition to circular economy. Therefore, we at THALIS E.S. invest in innovation and produce quality results with the combination of contracting, construction and operational know-how and experience. Our ambition is contributing to the energy transformation and strengthening the resilience of our country's infrastructure systems.The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>We are looking for a well-organized&nbsp;Process Engineer, responsible for the design, development, optimizing systems/ processes with a focus on efficient resource management, ensuring safety and environmental compliance, quality assurance and regulatory compliance. Also, will be responsible for the development of associated systems, designs, process technologies, and assist in projects formation.<h2>During your day you will:</h2><ul><li>Review and evaluate technical input produced by Third Parties (Technical Consultants, Technology Providers, Subcontractors), analyze and validate calculations, technical specifications, mass and energy balances/ conversions for:<ul><li>Solid Waste Management process (biodrying, anaerobic and aerobic digestion)</li><li>Water and Wastewater Treatment Facilities</li><li>Biogas/ biomethane production and utilization</li></ul></li><li>Design Mechanical, Biological, Chemical Processes and models for Solid (Waste), Liquid (Waste, Waste Water) and Gas (Biogas, biomethane) streams i.e. Process flows, mass and energy balances, in accordance with the relevant legislation</li><li>Communicate with Third Parties (Technical Consultants, Technology Providers, Subcontractors) and with the in-house Engineering teams (Civils, Electrical, Engineering) for technical issues and relevant resolutions</li><li>Evaluates the technical part of the Contracts (Technology Providers, Technical Consultants)</li><li>Collaborate and support Construction &amp; Operation Project Management teams to develop technical chemical solutions</li><li>Provide insights in addressing and improving existing chemical processes and mitigate risks to ensure safe operation of the facilities</li><li>Stays abreast of emerging trends, technologies, and regulations in the energy sector, incorporating relevant advancements into project designs and recommendations</li><li>Contribute to the preparation of technical reports, presentations, and proposals that effectively communicate complex concepts to diverse audiences</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Chemical Engineering or other related field</li><li>Master’ s degree in Engineering (relevant fields solid waste, water management, biological treatment etc.) will be considered an asset</li><li>Minimum 5 years previous experience in a similar role in construction industry. Experience in Solid Waste, Water and Wastewater, Biological Treatment and energy/ renewables sector construction projects would be considered a plus.</li><li>Proficiency in process modeling and simulation software</li><li>Familiarity with relevant industry codes, standards, and regulations related to energy conversion and environmental impact</li><li>Very good command of the English language, written and verbal</li><li>Strong working knowledge on Microsoft Office Suite, Microsoft Project Manager, AUTOCAD</li><li>Organizational and time management skills&nbsp;</li><li>Critical thinking</li><li>Problem analysis, root cause analysis and problem-solving skills</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Process Engineer

Our Client&nbsp;is seeking an&nbsp;Azure Cloud Engineer,&nbsp;responsible for designing, implementing, and managing secure, scalable, and automated Azure Cloud solutions by integrating DevOps and security practices throughout the Software Development Lifecycle (SDLC).Core ResponsibilitiesA. Cloud Architecture &amp; Infrastructure<ul><li>Deep knowledge of Azure infrastructure setup using both the Azure Portal and Infrastructure as Code (IaC) tools (e.g., Terraform, Bicep, ARM templates), including designing and deploying cloud-native, secure, and resilient solutions.</li><li>Capability to conduct Proof of Concepts (PoCs) to evaluate and validate new technologies and tools relevant to Azure DevOps operations, providing actionable recommendations for organizational adoption.</li><li>Familiarity with creating and managing Azure Policies &amp; Blueprints</li></ul>B. DevOps &amp; Automation<ul><li>Advanced expertise in configuring and optimizing Azure DevOps tools, including the setup and management of CI/CD pipelines, repositories, artifacts, and automation of workflows to enhance development productivity.</li><li>Automate deployments and integrate security gates in CI/CD pipelines using tools like OWASP ZAP, Snyk, or Microsoft Security DevOps.</li><li>Proficiency in managing secrets and certificates using Azure Key Vault and integrating secure credential handling into CI/CD pipelines.</li><li>Familiarity with design and implement automated security gates in CI/CD pipelines.</li></ul>C. Security &amp; Compliance<ul><li>Expertise in integrating security practices into DevOps workflows, including vulnerability scanning, automated compliance checks, and using tools such as SonarQube to ensure secure and compliant operations.</li><li>Familiarity with container security in AKS (image scanning and runtime protection).</li><li>Familiarity with Azure Security Center, Defender for Cloud, for proactive threat detection and incident response.</li><li>Familiarity with Conditional Access, Privileged Identity Management (PIM), and enforce MFA policies for secure identity management.</li></ul>D. Monitoring &amp; Incident Management<ul><li>Strong problem-solving skills with hands-on experience in incident and issue tracking, collaborating with System Engineers to resolve critical issues in Azure-based systems and pipelines.</li></ul>E. Collaboration &amp; Governance<ul><li>Capability to serve in a technical project management role, coordinating Azure implementation tasks, managing risks, and aligning technical decisions with project goals.</li><li>Mentorship and training skills to upskill internal teams, providing guidance on managing Azure DevOps environments, handling incidents, and adopting best practices independently.</li><li>Effective communication and collaboration skills to work across cross-functional teams and stakeholders, ensuring alignment of DevOps practices with business and technical objectives.</li><li>Hybrid Role: Minimum 2 days per week on-site at the Athens Headquarters.</li><li>Candidates residing elsewhere in Greece must be willing to travel to Athens once every other month.</li><li>Languages: Fluent in Greek and English (both written and spoken).</li></ul>Experience – Certifications<ul><li>4+ years minimum</li><li>With lead implementer experience (not just participation)</li></ul>Should have<ul><li>AZ-104: Microsoft Certified: Azure Administrator Associate</li><li>AZ-700: Microsoft Certified: Azure Network Engineer Associate</li><li>SC-300: Microsoft Identity and Access Administrator</li></ul>Could have<ul><li>AZ-305: Microsoft Certified: Azure Solutions Architect Expert</li><li>AZ-400: Microsoft Certified: DevOps Engineer Expert</li></ul>

Azure Cloud Engineer / DevSecOps

This role exists to manage Regulatory Affairs in Greece and the Baltics contributing to Unilever operational excellence. You’ll be part of a team that believes in doing work that matters — for people and the planet.Because here, we don’t just hire for jobs. We invite you to be part of something bigger.KEY RESPONSIBILITIES- Lead the Regulatory Strategy for the Assigned Markets end to end (Compliance, Advocacy and Innovation)- Set the short- and long-term Regulatory strategy to support Business Strategy in the assigned Markets.- Responsible for management of temp resources or third parties in the Assigned Markets.- Ensure Products compliance with local regulations.- Responsible for Regulatory Affairs talents (Career Development, Trainings &amp; Expertise Development).- Engage and execute strategic regulatory influencing activities via Industry Associations and direct contact with regulatory bodies to provide business continuity and/or competitive advantage, ensuring alignment with the Business Groups’ Regulatory agenda.- Contribute to external issue management with relevant support functions.- Actively lead the articulation, restrictions and opportunities of the regulatory framework and drive strong and compliant claims.- Develop execution strategy to drive Business ambitions and plans.Within Unilever:- Drive the regulatory advocacy strategy, supporting Business Groups strategies.- Line manage the Regulatory Affairs resources.- Identify optimal interpretation of regulations for best business opportunities.- Support the impact analysis of regulations to use ingredients/technologies/claims.- Builds technical influencing strategies for Business’ positions, ensuring alignment with the global regulatory strategy agenda.- Defines capability and talent development agenda and ensure proper talent management.- Advise and business partner with senior stakeholders and leads on emerging business issues that can impact business operation and /or business continuity.- Lead and drive growth Regulatory opportunities for margin.Outside Unilever:- Fully aware of relevant regulatory developments and understand/communicate the potential implications for the business and the risk associated with this.- Ensure consistent advocacy and lobbying and trade associations strategy around existing and future technical regulations, ensuring alignment to the Business Groups/Business Units agenda to provide competitive advantage, where possible.- Drive and influence big Advocacy topics in trade associations and industry groups by building strong networking with senior external stakeholders (authorities, industry, trade associations, Key Opinion Leaders).- Work closely with External Affairs in managing and representing Unilever externally with senior stakeholders in the government (Prime Ministers, Ministers and key authority heads).REQUIRED QUALIFICATIONS- Expertise in legislation &amp; regulatory affairs; understanding and knowledge of regulatory principles and processes- Product regulatory knowledge; understanding of product regulatory implications- Expertise in regulatory development: understanding of institutions and developing regulations and potential impacts for products- Strategic Thinking- Building and delivering communication plans- Excellent influencing ability, both internal as well as external- More than 10 years of relevant working experience- A well-established track record of delivery for which there is business recognition- A well-developed management ability, acquired through the leadership of substantial projects or teams- Experience in an external environment (e.g., contact with authorities or industry associations)- A well-developed internal and external professional (Industry associations in the region) networkPREFERRED QUALIFICATIONS-Experience in issue management is preferredDIRECT REPORTS AND KEY INTERFACESThe Regulatory Affairs resource reports into the Head of Regulatory Affairs.Key interfaces:- Head of Regulatory Affairs- Business leaders (Country GMs)- R&amp;D Country Directors /VPs- Country Marketing Leads/Directors- Supply Chain Leads/Directors- Procurement &amp; Quality Leads/ Directors.- Legal Counsel- External Affairs Lead- Key Industry associations- Regulatory Authorities

Regulatory Affairs Manager Greece and Baltics

We are looking for enthusiastic and result-driven&nbsp;Insurance Relationship Managers&nbsp;to join our growing team at Eurolife FFH Life Insurance. From this role, you will be responsible to enhance our relationship with our Bancassurance Partner, by managing the day-to-day insurance sales operations, providing appropriate solutions for every customer in order to boost top-line growth, customer acquisition levels and profitability.&nbsp;Role responsibilities&nbsp;<ul><li>Execute sales through leads generated via referrals from the assigned bank partner.</li><li>Analyze customers’ needs in insurance areas and cover these needs from company’s product range</li><li>Cross sell and up sell to client base</li><li>Provide post- sales servicing and manage customer relationship</li><li>Meet personal and team sales targets</li><li>Attend meetings, sales events and trainings to keep abreast of the latest developments</li><li>Report and provide feedback to management using statistical data</li></ul>&nbsp;Knowledge, Skills &amp; Experience<ul><li>BA/BS degree or equivalent</li><li>Strong communication, negotiation and interpersonal skills</li><li>Self-motivated and driven</li><li>Ability to deliver under pressure to short deadlines and cope with changing priorities</li><li>Team Player</li><li>Computer use competency&nbsp;</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>A competitive compensation package relevant to qualifications&nbsp;plus bonus, according to target fulfillment.</li><li>Continuous training and development opportunities</li><li>Health Insurance plan</li></ul>

Insurance Relationship Manager (Ioannina)

Insurance Relationship Manager (Rodos)

We are looking for enthusiastic and result-driven&nbsp;Insurance Relationship Managers&nbsp;to join our growing team at Eurolife FFH Life Insurance. From this role, you will be responsible to enhance our relationship with our Bancassurance Partner, by managing the day-to-day insurance sales operations, providing appropriate solutions for every customer in order to boost top-line growth, customer acquisition levels and profitability.&nbsp;Role responsibilities&nbsp;<ul><li>Execute sales through leads generated via referrals from the assigned bank partner.</li><li>Analyze customers’ needs in insurance areas and cover these needs from company’s product range</li><li>Cross sell and up sell to client base</li><li>Provide post- sales servicing and manage customer relationship</li><li>Meet personal and team sales targets</li><li>Attend meetings, sales events and trainings to keep abreast of the latest developments</li><li>Report and provide feedback to management using statistical data</li></ul>&nbsp;Knowledge, Skills &amp; Experience<ul><li>BA/BS degree or equivalent</li><li>Strong communication, negotiation and interpersonal skills</li><li>Self-motivated and driven</li><li>Ability to deliver under pressure to short deadlines and cope with changing priorities</li><li>Team Player</li><li>Computer use competency&nbsp;</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>A competitive compensation package relevant to qualifications&nbsp;plus bonus, according to target fulfillment.</li><li>Continuous training and development opportunities</li><li>Health Insurance plan</li></ul>&nbsp;

Insurance Relationship Manager (Thessaloniki)

Intellectica is seeking a Business Development Manager, on behalf of its client, a pioneering maritime technology company that is transforming the global shipping industry through advanced AI and data-driven solutions, with a presence across Europe and Asia. As part of their continued expansion in Greece, they are seeking a dynamic and driven Business Development Manager to lead enterprise sales efforts in the region. This role reports directly into the commercial leadership team and offers the opportunity to work with cutting-edge technology, engage with top-tier maritime organisations, and contribute to the digital evolution of a traditionally complex industry.Key activities and responsibilities of this role include:<ul><li>Drive strategic growth by owning the full enterprise sales cycle in Greece — from identifying high-potential targets to closing multi-stakeholder deals</li><li>Generate new business opportunities through proactive outreach, remote client meetings, and industry networking, building a robust pipeline of maritime innovators</li><li>Engage deeply with prospects to understand operational challenges and position tailored solutions from the company’s AI-powered optimisation platform</li><li>Prepare and deliver persuasive sales presentations, proposals, and commercial offers that address client requirements and highlight solution value</li><li>Coordinate closely with technical teams (product, engineering, data science) to ensure client requirements are translated into actionable solutions and delivered effectively</li><li>Build long-term relationships with decision-makers across operational and executive levels, acting as a trusted advisor throughout the sales journey</li><li>Feed market intelligence back into internal teams to help shape product development, commercial strategy, and go-to-market priorities</li><li>Monitoring industry trends, competitor activity, and market conditions to adjust sales strategies accordingly</li><li>Represent the company externally at industry events, conferences, and within key account networks to elevate brand visibility and thought leadership</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business or a related field; Academic background in engineering, computer science, or a related technical field is a strong advantage</li><li>2–3 years of experience in B2B sales, ideally in maritime technology, robotics, or deep tech environments</li><li>Proven ability to develop new business and expand an existing client base</li><li>Proven success in managing long and complex sales cycles (up to 12 months) involving multiple stakeholders</li><li>Experience selling complex or technical products, with the ability to translate technical value into business impact</li><li>Familiarity with SaaS business models and digital transformation in industrial sectors</li><li>Fluency in English is required; additional languages are a plus</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional communication and interpersonal skills</li><li>Highly motivated and target driven</li><li>Strong understanding of sales techniques and effective problem-solving abilities</li><li>Demonstrated discretion, reliability, and professionalism</li><li>Customer-centric mindset, with a strong focus on results</li><li>Problem solving skills with the ability to identify challenges and contribute to solutions within a team</li></ul>The company offers:<ul><li>Competitive remuneration package&nbsp;including skill- and experience-based salary, commission structure, and eligibility for additional employee benefits</li><li>Private health insurance&nbsp;and mental health support through therapist access</li><li>Paid leave options&nbsp;including study, emergency, and medical leave</li><li>Learning &amp; development support&nbsp;with access to online courses, seminars, conferences, and workshops</li><li>Team building experiences&nbsp;such as team outings, events, and paid trips to meet colleagues in other offices</li><li>Remote flexibility&nbsp;with a modern office in central Athens and full remote options for candidates based outside the city</li></ul>

Business Development Manager int-0394

We are seeking a skilled and motivated Corporate Services Systems Engineer to join our Systems Engineering team. This role is responsible for the management, implementation, and support of various cloud systems and services across the company.&nbsp;&nbsp;The ideal candidate will have strong expertise in cloud technologies, system security, and enterprise-level IT operations, with a proven ability to provide Level 2 &amp; 3 troubleshooting and guidance.&nbsp;<h2>The main responsibilities of the position include:</h2><ul><li>Manage and administer various IT cloud systems, including implementation and advanced troubleshooting (L2 &amp; L3)&nbsp;</li><li>Deploy and manage patch management solutions for Microsoft and third-party software, providing regular reports and handling emergency patching procedures&nbsp;</li><li>Oversee Microsoft Azure services and other cloud providers (PaaS and SaaS solutions, subscriptions, and services)&nbsp;</li><li>Manage Intune MDM for Windows, macOS, iOS, and Android endpoints&nbsp;</li><li>Administer Azure Active Directory, including Premium AD features, Identity Protection, Group Management, and Conditional Access&nbsp;</li><li>Oversee Office 365 enterprise products (SharePoint, Teams, Compliance, and Security tools)&nbsp;</li><li>Implement and manage Single Sign-On (SSO) integrations across enterprise applications&nbsp;</li><li>Maintain the Enterprise Access Control Matrix to enforce role-based access controls&nbsp;</li><li>Conduct system audits and health checks for compliance, performance, and security&nbsp;</li><li>Research, implement, and maintain system hardening solutions in collaboration with the Information Security Department&nbsp;</li><li>Participate in vulnerability hunting, compliance enforcement, and environment enhancements&nbsp;</li><li>Liaise with external partners for smooth operations, project delivery, and service improvements&nbsp;</li><li>Collaborate with cross-functional teams to support full system lifecycles, including procedures and work instructions&nbsp;</li><li>Provide technical mentorship, training, and advisory support for the IT Service Desk team&nbsp;</li><li>Perform capacity planning, performance monitoring, incident/problem/change management, and service level tracking&nbsp;</li><li>Research and recommend new systems or improvements to meet business needs or improve efficiency&nbsp;</li><li>Maintain comprehensive documentation of managed systems&nbsp;</li><li>Deliver services and support across any of the Group’s companies as directed by the Line Manager&nbsp;</li></ul><h2>Main requirements:</h2><ul><li>BSc/MSc in Information Technology or any other relevant degree&nbsp;</li><li>2-5 years’ experience in a Systems Administration or relevant position&nbsp;</li><li>Strong team player, good communications skills&nbsp;</li><li>Strong analytical and troubleshooting skills&nbsp;&nbsp;</li><li>Ability to cope with stress and meet deadlines&nbsp;</li><li>Ability to multitask and prioritise&nbsp;</li><li>Problem solving and critical thinking skills&nbsp;</li><li>Self-motivated, proactive and efficient&nbsp;&nbsp;</li><li>Deep understanding of the following:&nbsp;</li><li>Security Hardening &amp; Patch Management&nbsp;</li><li>Cloud Systems Management: Azure&nbsp;</li><li>Mobile Device Management (MDM)&nbsp;</li><li>Windows &amp; MacOS</li><li>Microsoft 365 Products&nbsp;</li><li>Scripting Skills&nbsp;</li></ul><h2>The following will be considered an advantage:</h2><ul><li>Experience of AI tools and applications will be considered as an advantage&nbsp;</li><li>Experience with patching third party applications (e.g. ManageEngine, Patch My PC)&nbsp;</li><li>Experience with security hardening techniques (e.g. CIS Benchmarks, NIST)&nbsp;&nbsp;</li></ul><h2>Benefit from:</h2><ul><li>Attractive remuneration package plus performance related reward&nbsp;&nbsp;</li><li>Private health insurance&nbsp;&nbsp;</li><li>Corporate pension fund&nbsp;&nbsp;</li><li>Intellectually stimulating work environment&nbsp;</li><li>Continuous personal development and international training opportunities&nbsp;</li></ul><h2>The Hiring Experience: What Awaits You</h2><ul><li>Let’s Connect – Intro Chat with Talent Acquisition&nbsp;</li><li>Deep Dive – First Interview with Your Future Team&nbsp;</li><li>Final Connection – Final Interview&nbsp;</li></ul>All applications will be treated with strict confidentiality!

Corporate Services Systems Engineer

The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.&nbsp;CANDIDATE PROFILE&nbsp;&nbsp;Education and Experience• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.OR• 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.&nbsp;CORE WORK ACTIVITIES&nbsp;Managing the Human Resources Strategy• Executes and follows-up on engagement survey related activities.• Champions and builds the talent management ranks in support of property and region diversity strategy.• Translates business priorities into property Human Resources strategies, plans and actions• Implements and sustains Human Resources initiatives at the property.• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.• Creates value through proactive approaches that will affect performance outcome or control cost.• Monitors effective use of myHR by property managers and employees.• Leads and participates in succession management and workforce planning.• Responsible for Human Resources strategy and execution.• Serves as key change manager for initiatives that have high employee impact.• Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.• Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.&nbsp;Managing Staffing and Recruitment Process• Analyzes open positions to balance the development of existing talent and business needs.• Serves as coach and expert facilitator of the selection and interviewing process.• Surfaces opportunities in work processes and staffing optimization.• Makes staffing decisions to manage the talent cadre and pipeline at the property.• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.• Monitors sourcing process and outcomes of staffing process.• Ensures managers are competent in assessing and evaluating hourly staff.&nbsp;Managing Employee Compensation Strategy• Remains current and knowledgeable in the internal and external compensation and work competitive environments.• Leads the planning of the hourly employee total compensation strategy.• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.• Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.&nbsp;Managing Staff Development Activities• Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.• Serves as resource to property Human Resources staff on employee relations questions and issues.• Continually reinforces positive employee relations concepts.&nbsp;

Dir-Human Resources

We are looking for a detail-oriented and proactive Office Dispatch Coordinator to join our team in Spata. This role is key to ensuring smooth operations and seamless communication between our airline partners and internal teams.What You’ll Do :<ul><li>Manage and process daily orders according to flight schedules and operational priorities.</li><li>Coordinate closely with airline clients to guarantee accurate and timely service.</li><li>Update and monitor data in the company’s ERP system.</li><li>Work collaboratively with internal departments to maintain information accuracy and workflow efficiency.</li><li>Ensure compliance with company procedures and high service standards.</li></ul>ProfileWhat We’re Looking For :<ul><li>Excellent English communication skills (spoken &amp; written).</li><li>Familiarity with ERP systems (experience is a strong plus).</li><li>Strong organizational skills, accuracy, and attention to detail.</li><li>Flexibility to work on a rotating schedule (5-day work week, including weekends &amp; shifts).</li><li>Team spirit and ability to perform in a fast-paced environment.</li></ul>What We Offer :<ul><li>Competitive salary and benefits package.</li><li>Free daily meals at our on-site company restaurant.</li><li>Transportation allowance (OASA card).</li><li>A modern, international, and supportive workplace.</li><li>Continuous training and clear career progression opportunities within a fast-growing global group.</li></ul>Ready to take off with us? If you are passionate about operational excellence and eager to play a key role in aviation services, we’d love to hear from you.

Office Dispatch Coordinator

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!<h2>Position Overview</h2>The IT&amp;T HelpDesk Service Desk Agent plays a crucial role in providing exceptional customer support to users of the IT&amp;T services offered by the company. This role is responsible for promptly and courteously responding to, investigating, and resolving issues raised by end users. Tasks include the installation, monitoring, and maintenance of the airport’s IT&amp;T systems and networks. The role utilizes IT service management tools and request fulfillment processes, in line with help desk objectives, and collaborates closely with all FG IT&amp;T level 2 Specialist teams.<h2>About Them</h2>Our client is committed to operational excellence and the provision of world-class IT&amp;T support services. They strive to ensure the seamless functioning of our airport’s infrastructure through proactive monitoring and a dedicated support team. Their mission is to create a secure and reliable IT&amp;T environment by prioritizing customer satisfaction, continuous improvement, and innovation.<h2>Key Responsibilities</h2><ul><li>Respond to user and customer calls as part of the IT&amp;T Service Desk</li><li>Register and update tickets using the ITSM tool</li><li>Utilize the ITSM tool for incident, service request, problem, and asset management</li><li>Ensure accurate ticket assignments and timely resolution within SLA commitments</li><li>Provide technical information and clarifications to user and customer queries</li><li>Perform incident investigation, analysis, and resolution both onsite and remotely</li><li>Engage Second Level Support and system providers/manufacturers as needed</li><li>Escalate issues in line with operational procedures</li><li>Perform equipment/software installation, updates, and maintenance</li><li>Monitor system and infrastructure availability through corporate tools</li><li>Dispatch critical system notifications to relevant users and customers</li><li>Maintain and update the IT&amp;T knowledge base</li><li>Prepare and submit regular activity reports</li><li>Perform hardware asset safekeeping, reconciliation, and record-keeping</li><li>Execute IMACD (Install, Move, Add, Change, Dispose) of IT&amp;T assets</li></ul><h2>Special Duties</h2><ul><li>Lead or participate in IT&amp;T-related projects as assigned</li></ul><h2>Required Skills</h2><ul><li>Bachelor’s degree in Information Technology, Computer Systems, or Electronics Engineering</li><li>Minimum 3 years of professional experience in service desk environments and technical support roles</li><li>Hands-on experience with ITSM ticketing systems</li><li>Strong knowledge of IT software systems (databases, office applications, OS)</li><li>Solid understanding of IT hardware systems</li><li>Proven experience in hardware/software installation, maintenance, and troubleshooting</li><li>Fluent in written and spoken English (native or certified at C1/C2 level)</li></ul><h2>Desired Skills</h2><ul><li>ITIL certification</li><li>Network/system certifications (e.g., Cisco, CompTIA, Microsoft)</li></ul><h2>What You Can Expect</h2>At our client’s, you will be part of a high-impact team focused on supporting mission-critical IT&amp;T infrastructure in a dynamic airport environment. They offer opportunities for career growth, participation in forward-thinking projects, and engagement with modern technologies. They promote a collaborative and inclusive workplace culture, where your expertise contributes directly to their operational success.<h2>Reporting Structure</h2>Reports to: IT&amp;T HelpDesk Supervisor / IT&amp;T Systems Infrastructure Manager Supervises: None<h2>General</h2>The holder of this position must comply with internal guidelines and procedures, the Labour Charter, and applicable national/international regulations. This job description reflects core responsibilities, which may be updated by Management or HRT in response to structural changes or evolving duties.

Service Desk Agent

As an Antifraud Specialist, you will be responsible to assess data and information for the detection and prevention of external fraud risk (e.g. fraud originating from agent/player transactions and activities), following the standing policies and procedures and reporting any suspicious activity to the appropriate stakeholders.&nbsp;Your day to day will include:<ul><li>Updating and following up with regulatory and legal framework, all Company’s internal policies, processes, mechanisms, systems required for the adequate external fraud risk detection, prevention and monitoring.</li><li>Properly executing antifraud controls embedded in relevant processes and tools, leveraging data extraction &amp; analytical capabilities.(e.g. SQL, Python, etc.) and techniques, to retrieve and analyze necessary data, for efficient data analysis and reporting.</li><li>Performing ad hoc and periodic data analyses of Company data, focusing on player and agent activity (leveraging BI tools and other analytical platforms and internal systems) to identify irregularities and support decision making.</li><li>Monitoring VLT and Online Network operations and players’ activities as per the antifraud indicators for the effective identification of suspicious transactions and actions.</li><li>Efficiently managing and prioritizing tickets and requests through internal systems and platforms (e.g. PAM, Salesforce, BI tools, etc.), ensuring timely and accurate handling of cases.</li><li>Processing and verifying, based on internally approved thresholds/limits, the financial transactions of Online Players, in order to ensure that the Antifraud and certain AML standards are met.</li><li>Handling requests of competent Authorities for provision of information (e.g. requests from Police, Tax Authorities, Hellenic F.I.U., HGC, Judicial Authorities) linked to investigated fraudulent activities (fixed matches, financial crimes etc).</li><li>Collaborating closely with AML, Online Abuse &amp; Prevention, Risk Management and other internal teams to ensure a holistic and coordinated approach to fraud or AML prevention and response.</li><li>Supporting internal and cross-company projects or ad hoc requests related to antifraud operations.</li><li>Documenting findings, preparing reports and dashboards, and contributing to quarterly KPI reporting for Senior Management on antifraud activity.</li><li>Processing, antifraud wise, all requests of the network Partners for establishing or expanding their business relationship with the organization.</li><li>Proposing improvements and modifications to enhance effectiveness in relation to fraud mitigation.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Finance, Business, Economics, Mathematical Sciences, Computer Science, Forensic or relevant field</li><li>Experience in antifraud / audit operations in large, complex organizations</li><li>Strong ability to analyze large volumes of data and extract risk insights</li><li>Good knowledge on relevant regulation frameworks and internal policies</li><li>Strong analytical, critical and out-of-the-box thinking skills — ability to identify potential fraud patterns and connections within complex data sets</li><li>Solid problem-solving and prioritization skills</li><li>Attention to detail, integrity &amp; discretion</li><li>Familiarity with internal systems and tools (e.g. Salesforce, BI tools)</li><li>Familiarity with Relational Database Systems, data modelling and data analytics</li><li>Knowledge of Risk Management tools (e.g. Antifraud, AML or other relevant tools)</li><li>Advanced MS Excel user</li><li>Excellent communication and presentation skills both in English and Greek languages (written and oral)</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;

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