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The objective of&nbsp;Level-2 Industrial Applications Developer&nbsp;is the design, development, testing, implementation, and maintenance of Level-2 industrial applications used to support our manufacturing/operations processes. Aim is to work closely with engineers and other stakeholders to understand their needs and develop solutions that improve efficiency, productivity, and data analysis capabilities. Important aspect is also to provide technical support to troubleshoot complex issues, identify root causes, and ensure optimal system performance.&nbsp;Responsibilities<ul><li>Ensures proper operation of Level-2 industrial applications under his responsibility</li><li>Schedules and performs preventive maintenance, monitors system health, takes frequent backups, installs updates, fixes, or patches to Level-2 systems</li><li>Collaborates with internal users and external vendors in case of an incident to achieve proper incident resolution with minimum downtime&nbsp;</li><li>Collaborates with external partners to ensures the provision of the agreed quality of maintenance and support services</li><li>Safeguards authentication, authorization, and proper access of shop floor users to Level-2 industrial applications</li><li>Troubleshoot and resolve technical problems related to shop floor servers and workstations, hosting Level-2 industrial applications</li><li>Provides training to Level-2 users and communicates with them to diagnose the nature of any issues they are experiencing, aiming to provide solutions that ensure business continuity</li><li>Acts as liaison between&nbsp;shop floor plant production teams and IT on topics related to Level-2 industrial applications under his responsibility</li><li>Analyzes, designs, develops, delivers, and supports Level-2 industrial applications based on plant production business requirements</li><li>Provides oversight to OT cybersecurity implementation activities for Level-2 industrial applications in accordance with group security guidelines</li></ul>Knowledge, Qualifications and Experience<ul><li>BSc/MSc degree in Engineering, Computer Science, or any other relevant field</li><li>2+ years of professional experience in&nbsp;programming, information systems management&nbsp;and application development</li><li>Professional experience in Microsoft.NET, C#, SQL Server and similar technologies. Knowledge of JAVA/javascript will be considered a plus</li><li>Experience with Level-2 industrial applications workstream. Knowledge of HMI technology will be highly appreciated. Knowledge of Siemens Wincc system will be considered a plus</li><li>Previous experience with vendor management as well as applications maintenance and support services provisioning&nbsp;</li><li>Experience with Microsoft SQL Server&nbsp; databases will be appreciated</li></ul>

INDUSTRIAL SOLUTIONS SPECIALIST (3696)

Your main purposeSales Strategy &amp; Market Research: Support department development strategy and its implementation. Identify target markets and potential clients to grow the resort’s customer base. Provide feedback to management on market demands and guest preferences.Client Relationship Management: Deliver exceptional, personalized service to high-net-worth clients, VIPs, elite guests &amp; luxury B2B partners. Maintain accurate records of guest preferences, feedback, and prior requests in the guest profile system.Pre-Arrival Coordination: Collect pre-arrival requests of B2C/B2B customers with reserved Elite Portfolio accommodation bookings and communicate details to the respective Operations Team, following the Elite Portfolio communication workflow &amp; standards.Administrative &amp; CRM Support: Perform general office duties to support Sales (e.g. filing, sending emails, typing). Maintain accurate records of sales activities and client interactions in CRM. Submit invoices in ERP and upload contracts/documents in SharePoint.Sales Presentations &amp; Events: Perform hotel site inspections or host fam trips with partners/clients. Collaborate on Sani/Ikos Group presentations and site visits for potential clients. Attend hotel and industry-related functions and tradeshows when required.Cross-Department Collaboration: Collaborate with other departments (Reservations, Operations Teams) to ensure seamless service delivery to clients and B2B partners.What will you bring?Educational Background:&nbsp;University degree in Hospitality, Business Administration, Economics, Communications, Marketing, or a related field (preferred).Professional Experience: 2–3 years of proven experience in a similar position within the hospitality or luxury service sector.Technical Skills: Excellent command of MS Office applications and Opera system.Language Skills – English:&nbsp;Language proficiency in English (mandatory).Language Skills – Additional: Proficiency in a second language such as German, French, Spanish, or Russian (preferred).Industry Knowledge:&nbsp;Strong communication, organizational, and interpersonal skills with attention to detail and guest service excellence.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Sales Executive Elite Portfolio

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>OFC is a joint venture between Motor Oil (Hellas) Corinth Refineries S.A., AVIN OIL S.A., Skytanking NV, and Hansaconsult GmbH. OFC is also among Europe's high-standard aviation fuel supply facilities.<h2>Starting with the role:</h2>Currently we are searching to hire a General Works Foreman ,to join our team at OFC TECHNICAL S.A, a subsidiary of OFC, to be responsible for supervising general site operations and assisting with support works necessary for the main construction activities.<h2>During your day you will:</h2><ul><li>Supervise daily site work and ensures labor teams execute tasks according to plans</li><li>Assign tasks to workers and monitors productivity and safety</li><li>Check quality of workmanship and resolves minor construction issues</li><li>Report material needs, progress, and issues to the site engineer</li><li>Coordinate multiple trades and subcontractors within designated work areas</li><li>Enforce compliance with safety protocols and site rules</li><li>Maintain a daily log of labor, equipment, and work activities</li></ul><h2>What you need to stand out:</h2><ul><li>Degree in Civil or Mechanical Engineering or related field (Technological Educational Institute)</li><li>At least 3 years of experience in supervising daily site work and managing labor teams</li><li>Strong knowledge of construction site operations and labor management</li><li>Familiarity with safety regulations and site safety protocols</li><li>Understanding of quality standards and workmanship evaluation</li><li>Knowledge of coordination practices between multiple trades and subcontractors</li><li>Good command of the Greek and English language (oral and written)</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What give us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

General Works Foreman

Intellectica is recruiting a strategic and hands-on Finance &amp; Accounting Manager on behalf of a leader in international transportation and logistics solutions, specializing in efficient and reliable connections across global markets. The role is based in Aspropyrgos, Greece, and reports directly to the CEO. The successful candidate will be responsible for driving financial planning and analysis, overseeing credit control, and ensuring accurate accounting supervision in collaboration with external partners, contributing to the company’s continued growth and operational excellence.Key activities and responsibilities of this role include:<ul><li>Provide overall leadership and accountability for the company’s financial and accounting functions, ensuring accuracy, compliance, and alignment with business objectives</li></ul>Finance &amp; Strategic Planning<ul><li>Lead financial planning, budgeting, and forecasting processes to support informed decision-making and sustainable growth</li><li>Monitor cash flow, liquidity, and working capital, ensuring optimal financial health and risk management</li><li>Prepare and analyse financial reports, KPIs, and management dashboards for the CEO, providing actionable insights</li><li>Manage relationships with banks and financial institutions to secure favourable terms and maintain strong partnerships</li></ul>Accounting Oversight &amp; Compliance<ul><li>Supervise and validate accounting records and financial statements prepared by external partners</li><li>Ensure compliance with Greek GAAP, tax regulations, and statutory requirements in collaboration with external accountants</li><li>Review payroll and invoicing processes for accuracy and timeliness</li><li>Coordinate with external auditors to prepare, support, and complete the annual financial and tax audit</li></ul>Credit Control &amp; Collections<ul><li>Oversee credit control policies and procedures to minimise overdue balances and financial risk</li><li>Ensure timely collections from customers, proactively addressing delays and negotiating payment plans when necessary</li><li>Monitor customer credit limits and assess financial exposure to safeguard company interests</li></ul>Team Leadership &amp; Process Improvement<ul><li>Manage and mentor the internal finance &amp; accounting team (2 members)</li><li>Evaluate and enhance financial processes, systems, and internal controls to improve efficiency and accuracy</li><li>Support contract reviews and financial risk assessments for key business agreements</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Finance, Accounting, Economics, or a related field; advanced qualifications (e.g., ACCA, CFA, CPA) or a master’s degree in Accounting &amp; Finance is considered a plus</li><li>At least 10 years of experience in financial management and accounting, preferably within a preferably in SME environments</li><li>Strong knowledge of Greek GAAP and tax regulations</li><li>Familiarity with ERP Software (preferably Softone, Epsilonnet) is highly valued</li><li>Advanced Microsoft Office Suite skills, particularly in Excel</li><li>Familiarity with Payroll Software (preferably Epsilonnet)</li><li>Fluency in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Strategic thinking with hands-on approach</li><li>High ethical and integrity standards</li><li>Strong analytical and problem-solving skills</li><li>High attention to detail and accuracy</li></ul>

Finance & Accounting Manager int-0429

Intellectica is recruiting an&nbsp;Engineering &amp; Services Development Manager&nbsp;on behalf of a subsidiary of a group of companies with over 20 years of experience in electricity generation and supply from Renewable Energy Sources. The subsidiary is a fast-growing technology company based in Athens, Greece, leading innovation in the sustainable mobility sector through cutting-edge EV charging infrastructure and digital services. Reporting directly to the CEO, the successful candidate will be responsible for leading the development of the company’s core digital platform and service offerings, managing the Platform Development &amp; Services team — including software engineers and product/service managers — and shaping the company’s technical roadmap.Key activities and responsibilities of this role include:<ul><li>Developing and executing the product and services strategy across the EV solutions portfolio</li><li>Designing commercial specifications for new offerings, both in-house and through strategic partnerships</li><li>Conducting user and market research to enhance platform functionality and user experience</li><li>Introducing innovative technology solutions for public charging and connected devices</li><li>Defining business and technical requirements to support product planning and commercial alignment</li><li>Designing the platform’s system architecture using service-oriented and cloud-native principles</li><li>Overseeing the implementation of technical solutions, ensuring quality, security, and scalability</li><li>Embedding cybersecurity principles throughout the software development lifecycle</li><li>Establishing and maintaining CI/CD pipelines, automated testing, and debugging processes</li><li>Leading and mentoring cross-functional engineering and services teams to drive performance and innovation</li><li>Ensuring continuous technical training and skills development across the team</li><li>Providing day-to-day technical guidance and problem-solving support to software engineers</li><li>Collaborating with external partners to integrate third-party EV chargers and technologies into the platform</li><li>Aligning platform development with commercial objectives and strategic EV partnerships</li><li>Monitoring and managing project delivery timelines and budgets</li><li>Tracking and reporting performance against key KPIs (e.g., platform uptime, user satisfaction, market growth, issue resolution speed)</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science, Engineering or a related field</li><li>At least 5 years of experience in a similar managerial role, combining software development and technical leadership</li><li>Proven experience in leading cross-functional teams and managing platform or service development roadmaps</li><li>Strong coding background in Python and JavaScript</li><li>Solid experience with modern cloud environments (e.g., Azure, AWS) and cloud-native technologies</li><li>Familiarity with operating systems, databases, DevOps practices, and deployment pipelines</li><li>Strong understanding of software quality assurance, system security, and cyber-resilience standards</li><li>Fluent in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership and project management skills</li><li>Adaptability to evolving technology trends</li><li>Strategic and analytical thinking and decision-making ability</li><li>Innovation-focused and results-oriented</li><li>An engineering mindset above all</li></ul>

Engineering & Services Development Manager int-0305

The Sports Specialist is responsible for planning, managing and executing sports programs, plan promoting sportsmanship and participation. This role involves forward thinking, program administration, facility oversight and collaboration with staff, athletes and community partners. This role reports the Sports Manager and requires strong knowledge of sports rules, techniques and training methods. Organizational and time management skills together with an eye for detail are key qualifications for the position.&nbsp;RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>SPORTS EVENT SET UP AND HANDLING<ul><li>Organize and support small fire events ensuring perfect branding execution, compliance to procedures &amp; policies and safety standards.</li><li>Execute selected events around Greece that sports department supports with branding and overall set up.</li><li>Supports the sports department in defined parts of bigger projects run throughout the year.</li><li>Undertake everyday operations related to events, athletes support and office essential tasks.</li><li>Evaluate program effectiveness and recommend improvements.</li></ul></li><li>OWNERSHIP AND HANDLING OF EVENT RED&nbsp;BULL ASSETS<ul><li>Key responsible for the yearly Red&nbsp;Bull Event car program. Aligning with all the departments and clearly set up the event car schedule. Take care of the maintenance of the car. Propose new concepts on where the car may be placed.</li><li>Maintain equipment and facilities, ensuring they are clean, organized, and in good repair.</li><li>Propose new assets, how and where may be utilized and placed.</li></ul></li><li>COLLABORATION AND COMMUNITY MANAGEMENT<ul><li>Contribute unique stories, interesting topics, new formats and top media content.</li><li>Work with sports people, partners, organizers, sponsors to support the event goals.</li><li>Collaborate with Communication department for connecting events with media exposure.</li><li>Stay updated on sports trends and best practices.</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>2-3 years work experience in a Sports/Events or Marketing agency, Sports institution or Federation (experience in working with Red&nbsp;Bull will be considered an asset)</li><li>An understanding/specialist knowledge of the Sports industry</li><li>Ability to manage budget</li><li>Sporty, creative, innovative and open-minded personality</li><li>Self-motivated, self-directed and able to work under pressure in a fast-paced team environment</li><li>Excellent communication, organizational and project management skills with ability to meet deadlines</li><li>An agile, flexible team player who knows how to get the work done</li><li>Fluent in written and spoken English. IT &amp; MS Office literate</li><li>Strong organizational and time-management abilities.</li></ul><ul><li>Travel 40-50%</li></ul>

Sports Specialist

The Sr R&amp;D Compliance Officer will report to the R&amp;D Compliance Manager and will be responsible for documenting and monitoring the implementation of the Quality Assurance System, with the aim of ensuring product quality and achieving the objectives of the Department. The role requires strong coordination and communication skills with both internal departments and external partners/suppliers, ensuring compliance with applicable regulatory requirements (GMP, ISO, etc.).The position includes responsibilities covering the entire R&amp;D Department (Analytical/Formulation, CMC), as it will support both manufacturing sites (Pikermi &amp; Keratea).&nbsp;Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp; Drafting, reviewing, and revising procedures and SOPs related to the Department·&nbsp;&nbsp;&nbsp;&nbsp; Participation in the implementation of new systems and programs (or projects) related to product quality·&nbsp;&nbsp;&nbsp;&nbsp; Management of deviations and change controls·&nbsp;&nbsp;&nbsp;&nbsp; Preparation, issuance, and monitoring of the implementation/execution of corrective and/or preventive action plans (CAPAs)·&nbsp;&nbsp;&nbsp;&nbsp; Coordination and documentation of Cleaning Validation studies·&nbsp;&nbsp;&nbsp;&nbsp; Implementation of the personnel training process·&nbsp;&nbsp;&nbsp;&nbsp; Monitoring the implementation of the Validation Master Plan·&nbsp;&nbsp;&nbsp;&nbsp; Audit preparation and conducting internal audits·&nbsp;&nbsp;&nbsp;&nbsp; Submission of proposals to improve the Department’s operations·&nbsp;&nbsp;&nbsp;&nbsp; Collaboration with involved departments for the implementation of the Quality Management System (QMS) procedures·&nbsp;&nbsp;&nbsp;&nbsp; Responsibility for compliance with Health and Safety rules, in accordance with applicable legislation&nbsp;Technical Skills:·&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of &nbsp;GMP's, Health and Safety requirements·&nbsp;&nbsp;&nbsp;&nbsp; Ability to write and review Procedures / Policies / Files / Instructions / Certificates / Protocols·&nbsp;&nbsp;&nbsp;&nbsp; Languages·&nbsp;&nbsp;&nbsp;&nbsp; Software Tools (Microsoft, QMS)·&nbsp;&nbsp;&nbsp;&nbsp; Audit Management Skills&nbsp;Required Qualifications/:·&nbsp;&nbsp;&nbsp;&nbsp; University Degree in Chemistry, Pharmacy, or in a relevant scientific discipline·&nbsp;&nbsp;&nbsp;&nbsp; At least 2 years of experience in a similar role·&nbsp;&nbsp;&nbsp;&nbsp; Fluent in English and Greek·&nbsp;&nbsp;&nbsp;&nbsp; Advanced computer skills (PC literacy)·&nbsp;&nbsp;&nbsp;&nbsp; Strong organizational and time-management skills·&nbsp;&nbsp;&nbsp;&nbsp; Team spirit and effective communication skills·&nbsp;&nbsp;&nbsp;&nbsp; Strong sense of responsibility with excellent attention to detail·&nbsp;&nbsp;&nbsp;&nbsp; FDA/ Anvisa experience will be considered as an asset

Senior R&D Compliance Officer

The Financial Accountant role is a pivotal role within the organization that reports directly to the Chief Accountnant. This person will be a core member of the wider finance team and play a key part in supporting and strengthening the accounting function. Having a transactional responsibility, is the one that sets the foundations of doing things right the first time and ensures the quality of the financial information. This person needs to work closely with the whole orga and with the full finance team, so as to have a clear understanding of the impact of his work.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>ACCOUNTS RECEIVABLE MANAGEMENT<ul><li>Ensures daily AR postings from SAP SD module are on-time and correct.</li><li>Ensures all invoice/GUI claims to customers are on time and correct.</li><li>Ensures daily incoming payments of AR are cleared on time and against the appropriate sales invoices.</li><li>Reviews AR ledger daily and ensures accuracy in month-end closing.</li><li>Submits AR aging report to HQ monthly.</li><li>Set up BP partners in SAP system</li><li>Responsible for AR dunning procedure.</li><li>Coordinate with the Operations/Sales team for all AR-related topics.</li></ul></li><li>CREDIT MANAGEMENT<ul><li>Assess customer creditworthiness and support the setup of credit limits and payment terms</li><li>Maintain and regularly review customer master data related to credit limits and terms</li><li>Monitor accounts receivable aging and identify overdue, at-risk, or disputed balances</li><li>Proactively follow up on overdue receivables with customers, in coordination with Sales</li><li>Prepare and distribute customer statements and balance confirmations</li><li>Investigate and resolve payment discrepancies, deductions, and disputes</li><li>Apply incoming payments accurately and timely in the ERP/accounting system</li><li>Escalate credit risk issues and recommend actions such as credit holds or limit adjustments</li><li>Support the implementation and enforcement of credit control policies and procedures</li><li>Calculate and monitor Days Sales Outstanding (DSO) and other receivables KPIs</li><li>Contribute to cash flow forecasting based on expected customer collections</li><li>Prepare bad debt provisions and support write-off processes in line with accounting policies</li><li>Support internal and external audits by providing AR and credit-related documentation</li><li>Ensure compliance with IFRS / local GAAP, internal controls, and company credit policies</li><li>Produce regular credit risk and collections reports for Finance and Management</li><li>Collaborate closely with Commercial (On and Off Premise) and overall Finance team to balance growth and risk</li></ul></li><li>FIXED ASSET MANAGEMENT<ul><li>Responsibility for the fixed assets management procedure, including creating, transferring, disposing (write-off) and selling of fixed assets.</li><li>Responsibility for co-ordinating the annual stocktaking process and for completing the asset count reconciliation.</li><li>Management of Fixed assets registers in SAP, ensuring accuracy and integrity.</li><li>Coordinate with Operations team to review CAPEX list of advertising material bi-annually.</li></ul></li><li>DISCOUNT MANAGEMENT<ul><li>Review, validate, and accurately process customer discounts (trade, volume, promotional) in line with approved commercial agreements / commercial policy.</li><li>Issue and post credit notes for discounts and pricing differences, ensuring correct accounting treatment and documentation</li><li>Set up on invoice discounts in the system per customer/SKU</li><li>Reconcile discount accruals vs. actuals and investigate variances in collaboration with Finance Controller Commercial teams</li><li>Maintain controls over discount governance, ensuring approvals comply with company policy and delegated authority levels</li></ul></li><li>GENERAL LEDGER MANAGEMENT<ul><li>Ensures that all general ledger accounts is in line with IFRS and controlling guidelines.</li><li>Clearing and reviewing all opening items of GL accounts monthly.</li><li>Support month-end closing processes.</li></ul></li><li>OVERALL RESPONSIBILITIES<ul><li>Ensures accounting functions are up to date with regulatory changes.</li><li>Ensures compliance and implementation of new and existing accounting policies.</li><li>Ensures all accounting processes are followed and where appropriate improved, with required documentation and internal controls being put in place.</li><li>Supports month end and year end closing.</li><li>Ensures account transactions accuracy and efficiency.</li><li>Assists with queries from, and delivery of data to, internal and external auditors.</li><li>Assists with year-end audit queries.</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>At least 3-5 years of in-house experience with the FMCG industry, with experience in AR or AP.</li><li>Working experience as SAP user with solid knowledge across many SAP modules (SAP MM, SAP SD, SAP FI, SAP CO).</li><li>Excellent communication skills and confidence in partnering with stakeholders.</li><li>Confident in identifying, resolving and escalating key points and issues.</li><li>Be autonomous, able to work independently, be solutions-driven, organized, and able to work under pressure in a fast-paced team environment.</li><li>Be self-motivated and self-directed.</li><li>Ability to strive within a team and have a team success mindset.</li><li>IT literate, with excellent MS Excel working knowledge.</li></ul><ul><li>Travel 0-10%</li></ul>

Accountant

The successful candidate will be responsible for converting financial records from Greek GAAP to IFRS and supporting clients in the implementation of international standards.Key activities and responsibilities of this role include:<ul><li>Convert accounting entries and financial statements from Greek GAAP to IFRS</li><li>Review and document IFRS adjustments in collaboration with client teams</li><li>Prepare or review IFRS-compliant financial statements</li><li>Provide technical guidance to clients on IFRS application and participate in meetings or calls</li><li>Monitor changes in IFRS and relevant legislation, and communicate updates internally and externally</li><li>Collaborate with internal teams (e.g. tax, payroll) to ensure consistency and quality across engagements</li><li>Supervise and mentor junior accountants, reviewing their work and offering technical support</li><li>Contribute to internal process improvements and knowledge sharing</li><li>Visit client sites when needed for operational support and relationship management</li><li>Any other tasks that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Accounting, Finance, Economics or a related field; Master’s degree and/or relevant certifications are a plus</li><li>At least 3 years of experience in accounting &amp; tax advisory services</li><li>Solid understanding of IFRS</li><li>Proficient in MS Office Suite (especially Excel) and accounting softwares</li><li>Fluent in Greek and English (written and spoken)</li></ul>Core competencies of a successful candidate:<ul><li>Strong attention to detail, consistently maintaining high standards in documentation and error-checking</li><li>Excellent communication and team management skills</li><li>Strong commitment to providing an excellent quality service</li><li>Ability to prioritize tasks and demonstrate good time management</li></ul>

IFRS Specialist int-0400

Must be able to identify and qualify new accounts that have the potential to generate revenue for the resort for both Rooms and Food and Beverage, as well as manage the existing account base to increase sales through repeat business. Sales Manager must meet and exceed forecast of revenue and room night production, as well as sales activity goals outlined in the annual plan.Under the direction of the Director of Sales, the incumbent will handle the allocated source markets for the Resort.Duties include, but are not limited to, developing new key accounts, building on existing accounts and achieving sales goals.The position is based in Athens and requires business trips to the property during its operational period.&nbsp;Job Responsibilities<ul><li>Identify, solicit and develop existing and new accounts,</li><li>Represent company in designated events (IE Trade Shows, Product Launches Etc.),</li><li>Travel as designated to conduct sales presentations,</li><li>Develop and monitor action plans for designated accounts in order to meet departmental goals,</li><li>Coordinate incentive programs with designated accounts as needed,</li><li>Act as a liaison between the Company and the client; serve as the spoke person on behalf of the company,</li><li>To ensure delivery of best support and customer service to clients,</li><li>To anticipate and address clients’ needs in order to exceed their expectations,</li><li>To plan, organize and host client events, familiarization trips, trade and consumer shows, and internal clients/ hotels’ sales,</li><li>Plan and conduct creative site inspections,</li><li>To identify and profile new market opportunities,</li><li>To use approved presentation materials &amp; procedures to ensure brand consistency,</li><li>To create an outstanding brand image in every interaction with clients,</li><li>To maintain a high level of product and service awareness in order to explain and sell services and facilities to clients effectively,</li><li>To plan and provide clients’ training sessions, as needed and required, in order to enhance clients’ productivity and improve revenue generation,</li><li>To maintain a high level of competition product knowledge, market intelligence and pricing and to make recommendations for strategic or tactical amendments to rates,</li><li>To set high performance standards and to pursue aggressive goals,</li><li>To strive for constant improvements and to take responsibility for achieving business results,</li><li>Maintaining rate integrity and maximizing yield opportunities in cooperation with revenue management,</li><li>Negotiate cooperative marketing programs and work closely with Brand Communications in ensuring brand integrity with assigned account’s channels of distribution,</li><li>Communicate contractual and promotional rate information to assigned accounts,</li><li>Provide on-going support / account maintenance including inventory and billing issues,</li><li>Ensure internal and hotel departments understand issues related to assigned accounts,</li><li>Coordinate and up-date departmental reports as designated,</li><li>Acts with a degree of independence as liaison with both internal and external clients; Handle clients’ requests and complaints as appropriate.</li></ul>&nbsp;Job Requirements&nbsp;<ul><li>Minimum of five (5) years’ experience in a similar position,</li><li>Sales oriented individual,</li><li>Excellent verbal/written communication skills,</li><li>Strong background in all aspects of leisure sales,</li><li>Strong Command of the English Language,</li><li>Ability to handle multiple tasks.</li></ul>&nbsp;

Senior Manager, Sales (6555)

MS Security is seeking a highly skilled and experienced Senior Guard to join our Anti-Piracy Department. The Senior Guard will be responsible for leading and supervising security operations onboard vessels to ensure the safety and security of personnel, cargo, and the vessel itself against piracy and maritime threats. This role requires strong leadership abilities, excellent decision-making skills, and a comprehensive understanding of maritime security protocols.Key Requirement:<ul><li>Conduct pre-deployment briefings to communicate mission objectives, security protocols, and emergency procedures to security team members.</li><li>Coordinate with vessel captains and crew to assess security risks, develop security plans, and implement appropriate countermeasures.</li><li>Monitor vessel movements and maintain situational awareness through continuous threat assessments and intelligence updates.</li><li>Train security team members on defensive tactics, use of non-lethal weapons, and compliance with international maritime security regulations.</li><li>Conduct regular drills and exercises to test response capabilities and readiness for emergency situations.</li><li>Manage and maintain security equipment, including firearms, communication devices, and surveillance systems, ensuring operational readiness at all times.</li><li>Liaise with government authorities, maritime agencies, and private security firms to exchange information and coordinate security efforts.</li><li>Prepare detailed incident reports and debriefings following security incidents or breaches, documenting lessons learned and recommending corrective actions.</li><li>Provide mentoring and guidance to junior security personnel, fostering a culture of professionalism, teamwork, and accountability within the security team.</li></ul>

Senior Guard (Maritime Security)

Our client is one of the leading engineering consulting companies in Europe with 50 years of experience and specialization in project management and BIM modeling of industrial and residential buildings internationally. The company operates worldwide and has an annual turnover of&nbsp;500 million Euros and around 6000 employees in more than 63 locations. Due to their further expansion, we are looking&nbsp;for experienced Mechanical or Electrical Engineers for their offices in Thessaloniki, specializing in E/M studies.Job Description:<ul><li>Develop energy and sustainability concepts for new or existing buildings, building and drawing on analytical models of energy consumption.</li><li>Participate in collaborative design projects, questioning and understanding client needs to develop effective solutions.</li><li>Develop building services concepts, analysis and technical designs. Carry out calculations, developing sketches, schematics and energy analyses.</li><li>Identify opportunities to reduce operational and embodied energy / carbon through good design and circular economy approaches.</li><li>Supporting the Technical Monitoring of Projects with Design Reviews and Construction Inspections.</li><li>Consulting with clients and stakeholders throughout project stages and identifying opportunities for new projects.</li></ul>Qualifications:<ul><li>Degree in Mechanical or Electrical Engineering (AEI / TEI)</li><li>3+ years of experience of relevant work experience in E/M studies or consulting in the field of Building Services Engineering</li><li>Experience designing and analyzing low energy buildings of different types</li><li>Experience in 2D or/and 3D design (AutoCad/ Revit, MicroStation-TriCAD)</li><li>Good knowledge of&nbsp;Greek&nbsp;and&nbsp;English.&nbsp;German&nbsp;is a big plus.</li></ul>The employer offers:<ul><li>Unlimited contract</li><li>25 days paid holidays/year</li><li>Opportunities for professional development</li><li>Long-term cooperation with a personalized training plan</li></ul>If you are interested, you may send your CV to&nbsp;paschalina.mikie@grecruitmen.com.

Building Services Engineer

Intellectica is seeking a highly motivated and experienced&nbsp;Datacenter Engineer&nbsp;on behalf of a leader in the global mobility industry. Based in Athens, Greece, and reporting to the IT Infrastructure Manager, the successful candidate will play a key role in designing, implementing, operating, and optimizing the company’s datacenter infrastructure.Key activities and responsibilities of this role include:<ul><li>Designing, implementing, and managing the company’s on-premises datacenter infrastructure, ensuring optimal performance, security, and scalability</li><li>Monitoring and maintaining server hardware, storage systems, and network components, utilizing tools such as Nagios and Grafana</li><li>Administering virtualization technologies, particularly Microsoft Hyper-V, and support hybrid cloud integrations where necessary</li><li>Configuring, maintaining, and troubleshooting x86-based server hardware, storage solutions (SAN, NAS, DAS), and networking components</li><li>Managing and optimizing backup and disaster recovery strategies using tools like Veeam and NetBackup to ensure business continuity</li><li>Overseeing network administration, including VLANs, firewalls, and IP management, ensuring a secure and efficient infrastructure</li><li>Automating infrastructure processes through scripting (Bash, Python, PowerShell) and configuration management tools (Ansible, Puppet, Chef)</li><li>Collaborating with security teams to implement and maintain compliance with data protection regulations (GDPR, SOC 2) and security best practices</li><li>Participating in IT infrastructure projects, system integration testing, and the development of technical documentation</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>University Degree in Information Systems, Computer Engineering, or a related field</li><li>Certifications such as Cisco CCNP, CompTIA Network+, or Azure Solutions Architect are highly desirable</li><li>5-7 years&nbsp;of experience in datacenter engineering, system administration, or IT Infrastructure management</li><li>Hands-on experience working&nbsp;in a datacenter environment, with a strong focus on&nbsp;on-premises infrastructure</li><li>Proficiency in server hardware, virtualization, storage management, and networking technologies</li><li>Experience with backup and disaster recovery planning, including recovery testing and implementation</li><li>Familiarity with data security measures, including encryption, network segmentation, and firewall management</li><li>Fluency in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Detail-oriented and proactive problem-solver</li><li>Strong teamwork and collaboration abilities</li><li>Effective time management and multitasking skills</li><li>Clear and concise communication skills</li><li>Adaptability to evolving technology trends</li></ul>Benefits provided by the company:<ul><li>Competitive compensation package and bonus scheme</li><li>Health and life insurance</li><li>Pension plan program</li><li>Monthly Miles for coffee and snacks</li><li>Friendly and dynamic working environment</li></ul>

Datacenter Engineer int-0299

Η εταιρεία μας αναζητά έναν/μία HR Professional με ισχυρό υπόβαθρο στο Talent Acquisition και στο People Development, που θα συμβάλει ενεργά στη δημιουργία υψηλής απόδοσης και υγιούς κουλτούρας της Εταιρίας. Ο/η ιδανικός/ή υποψήφιος/α θα συνεργάζεται στενά με τους Hiring Managers και θα αναλαμβάνει πρωτοβουλίες που ενισχύουν την ανάπτυξη και διατήρηση των ανθρώπων μας.Κύριες Αρμοδιότητες<ul><li>Διαχείριση end-to-end διαδικασιών προσλήψεων (sourcing, screening, συνεντεύξεις, αξιολόγηση).</li><li>Συνεργασία με το Management για τον σχεδιασμό αναγκών στελέχωσης.</li><li>Ανάπτυξη και εφαρμογή στρατηγικών προσέλκυσης ταλέντου.</li><li>Σχεδιασμός και υλοποίηση προγραμμάτων People Development (onboarding, upskilling, career paths, performance frameworks).</li><li>Συμμετοχή στον σχεδιασμό και την εκτέλεση δράσεων Employee Engagement &amp; Culture.</li><li>Υποστήριξη θεμάτων HR operations (policies, performance cycle, training coordination).</li><li>Δημιουργία και παρακολούθηση HR reports &amp; dashboards (π.χ. KPIs, recruitment progress κ.λπ)</li><li>Διοργάνωση και συντονισμός της συμμετοχής της εταιρείας σε&nbsp;career days, εκδηλώσεις και πανεπιστημιακά events</li><li>Υποστήριξη στη διαχείριση συμβάσεων μηχανικών και λοιπών συνεργατών</li><li>Συμμετοχή στη διαδικασία performance management (στοχοθέτηση, αξιολογήσεις, feedback).</li></ul>Απαραίτητα Προσόντα<ul><li>Πτυχίο σε Διοίκηση Ανθρώπινου Δυναμικού, Διοίκηση Επιχειρήσεων ή συναφές αντικείμενο</li><li>6- 8 χρόνια εμπειρίας σε ρόλο HR με έμφαση σε Talent Acquisition και People Development και κατά προτίμηση στον κατασκευαστικό κλάδο</li><li>Άριστη χρήση Excel (pivot tables, reporting, data management)</li><li>Εμπειρία σε συνεντεύξεις, αξιολόγηση υποψηφίων και διαχείριση πλήρους κύκλου στελέχωσης</li><li>Πολύ καλές οργανωτικές και επικοινωνιακές δεξιότητες</li><li>Γνώση ERP συστήματος θα θεωρηθεί σημαντικό επιπλέον προσόν.</li></ul>Η εταιρεία προσφέρει ένα δυναμικό και υποστηρικτικό εργασιακό περιβάλλον, ανταγωνιστικό πακέτο αποδοχών, καθώς και σημαντικές ευκαιρίες εξέλιξης για επαγγελματίες που επιδιώκουν να αναπτυχθούν και να ξεχωρίσουν στον χώρο.

Talent Acquisition & People Development Officer

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>MORE (Motor Oil Renewable Energy)&nbsp;is a subsidiary company of the&nbsp;Motor Oil Group&nbsp;and is dynamically active in the field of clean energy production &amp; management. MORE’s vision is, through the innovative development of its units and services, to produce more clean energy, and create more alternatives for a sustainable future for all. Having as guarantee the credibility and confidence inspired by the Motor Oil Group’s name, as well as the stability and financial health, MORE dares and invests, looking to the future. We strive to develop our people to their highest potential, through continuous learning and assignment of challenging projects. &nbsp;The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are searching to hire an Energy Management Analyst who will be responsible for Long-term and short-term assessment, monitoring and management of the Company’s energy portfolio.<h2>During your day you will:</h2><ul><li>Assess and monitor the company’s total energy portfolio using forecasting models and trading tools and propose improvements to such models and tools</li><li>Support the Head of Section in developing short- and long-term optimization strategies in order to protect and enhance portfolio value</li><li>Execute relevant bidding strategies ensuring accurate submission</li><li>Analyze relevant market conditions and update respectively senior management</li><li>Examine all possible alternatives for hedging and sourcing</li><li>Contribute to the structuring and pricing of long-term financial and physical products</li><li>Examine possibilities to exploit flexibility embedded in portfolio</li><li>Cooperate with Energy Traders for the correct and timely execution of trades</li><li>Cooperate with Energy Origination, RES O&amp;M, Komotini O&amp;M, MOH refinery and NRG ensuring accuracy of information on generation output, nomination quantity and availability of assets</li><li>Contribute to the maintenance and development of all Energy Management Section’s coding scripts</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Engineering, Finance, Economics or other related field</li><li>Master’s degree in a related field is considered a plus</li><li>At least 3 years of experience in energy asset management and/or energy retail portfolio management</li><li>Understanding of Energy Markets operations</li><li>Knowledge of a programming language or tools for data analysis (MATLAB, Python, etc.)</li><li>Excellent command of the Greek and English language (oral and written)</li><li>Proficient in all MS Office software especially Word, Excel and Power Point</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What give us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Energy Management Analyst

The Head of Sales drives commercial performance, stabilises event operations, and builds a strong pipeline of qualified leads across all Scorpios locations. This role blends strategic sales &amp; events leadership with hands-on event execution, ensuring every guest experience aligns with the brand’s culture, values, and aesthetic standards. Acting as a cross-functional leader, the Head of Sales &amp; Events designs concepts, manages teams, and supports multiple verticals—including F&amp;B, wellness, and hospitality. This role requires a creative, non-traditional mindset to identify and expand commercial opportunities beyond conventional event spaces, transforming them into meaningful expressions of the Scorpios world. The Head of Sales &amp; Events establishes internal processes, trains and mentors local teams, serves as the central communication link between departments, and carries full revenue accountability—owning seasonal sales targets, driving performance, and leading lead generation, nurturing, and conversion efforts across all properties.Opportunities For All&nbsp;Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.ResponsibilitiesSales &amp; Lead Generation<ul><li>Develop and implement multi-location sales strategies to attract events, brand collaborations, wellness activations, retreats, partnerships, and F&amp;B experiences etc.</li><li>Build and maintain a strong lead pipeline through proactive outreach, networking, and strategic relationship management, including trade shows and industry events.</li><li>Manage client relationships from first contact through event execution, ensuring alignment with Scorpios’ brand values.</li><li>Guide teams to deliver personalized service while implementing effective sales strategies to maximize revenue.</li><li>Develop targeted outreach for key markets (EU, US, Middle East etc) and build relationships with agencies, planners, DMCs, and HNW networks.</li><li>Implement upsell and cross-sell initiatives across F&amp;B, hotel stays, wellness, and cultural programming.</li><li>Develop location-specific strategies aligned with market trends, ensuring local teams can execute effectively.</li></ul>Event Planning &amp; Execution<ul><li>Develop innovative concepts to drive sales activations and enhance engagement.</li><li>Oversee the full lifecycle of events, including planning, contracting, budgeting, logistics, and post-event evaluation.</li><li>Coordinate with all scorpios departments: F&amp;B, Operations, Music, PR/Marketing, and Guest Experience teams for seamless execution of the strategic sales and event plans.</li><li>Maintain consistency in event quality and brand presentation across all locations and scorpios properties.</li><li>Collaborate with third-party vendors to create a Scorpios vendor blueprint while ensuring operational alignment; in a global and local level.</li><li>Identify upsell opportunities during planning and execution to maximize revenue, for all scorpios locations.</li><li>Lead post-event commercial follow-up to secure repeat business and partnerships.</li></ul>Stabilisation &amp; Process Building<ul><li>Create templates, workflows, and communication flows to streamline processes.</li><li>Implement a CRM-driven strategy to track leads, client communication, follow-ups, and conversion metrics.</li></ul>Team and Training Development<ul><li>Train local teams on sales protocols, event standards, client communication, and brand ethos.</li><li>Mentor teams to ensure professionalism, storytelling, and service excellence.</li><li>Support onboarding on new members.</li></ul>Communication &amp; Cross-Functional Collaboration<ul><li>Serve as the communication bridge between departments involved in event creation and delivery.</li><li>Provide clear reporting on sales status, leads, contracts, and event outcomes.</li></ul>360° Lifestyle Brand Experience<ul><li>Create seamless multi-concept guest experiences across F&amp;B, Wellness and Hospitality.</li><li>Design bundled experience offerings to drive incremental revenue and increase average event value.</li></ul>Revenue &amp; Performance Management<ul><li>Own full event P&amp;L and ensure profitable execution.</li><li>Analyse sales performance and implement corrective strategies.</li><li>Monitor competitor pricing and market trends to adjust positioning and packages.</li><li>Collaborate with Finance on revenue forecasting and tracking.</li></ul>&nbsp;Rooms Commercial Strategy &amp; Performance<ul><li>Develop and execute room sales strategies for Scorpios hotel component.</li><li>Collaborate with Head of Hotels and Revenue teams on pricing, segmentation, and distribution channels.</li><li>Drive improvements in ADR, RevPAR, and occupancy across all openings and existing properties.</li><li>Identify commercial opportunities for peak periods, long stays, prepayment packages, and buyouts.</li></ul>Pre-Opening Sales<ul><li>Lead creation of sales materials (fact sheets, floor plans, rate cards, villa specifications, visual assets) in collaboration with Marketing team.</li><li>Lead creation of Sales Materials</li></ul>Distribution &amp; Agency Management<ul><li>Ensure Scorpios is accurately represented across GDS, the website, OTA-light channels, and agency platforms.</li><li>Manage relationships with luxury networks, DMCs, UHNW agencies, and travel advisors.</li></ul>Requirements&nbsp;<ul><li>Internal drive and willingness to work in a challenging, and fast-paced work environment</li><li>Sales-driven mindset with proven ability to convert leads into revenue</li><li>Strong negotiation skills, including pricing, contracting, and yield optimization</li><li>Strategic approach to sales planning, forecasting, and identifying new revenue streams.</li><li>Technical proficiency with CRM platforms (Salesforce, Revinate, HubSpot) and workflow tools (Asana)</li><li>Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team</li><li>High-achiever mindset with a sense of work perfectionism</li></ul>Benefits&nbsp;Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values diversity and is committed towards its employees.

Head of Sales

The Logistics Coordinator will be responsible for managing and coordinating domestic and international logistics operations, ensuring timely, compliant, and cost-effective transportation of goods. The role requires close collaboration with freight forwarders, customs authorities, and internal stakeholders, with a strong focus on export controls, defense industry standards, and continuous process improvement.Key Responsibilities<ul><li>Coordinate domestic and international shipments (imports &amp; exports) in compliance with defense and dual-use regulations</li><li>Liaise with freight forwarders, customs brokers, and carriers to ensure timely and cost-effective transportation</li><li>Prepare and manage shipping documentation (commercial invoices, packing lists, AWBs, Bills of Lading, export licenses, etc.)</li><li>Ensure compliance with international trade regulations, export controls, and defense industry standards</li><li>Monitor shipment progress and resolve logistics issues or delays</li><li>Maintain accurate logistics records and ERP system updates</li><li>Support continuous improvement of logistics processes and KPIs</li></ul>Required Qualifications<ul><li>Minimum 3 years of professional experience in logistics or supply chain coordination</li><li>Previous experience in a freight forwarding company is strongly preferred</li><li>Solid understanding of international transportation (air, sea, road)</li><li>Familiarity with defense sector logistics standards, export controls, or regulated industries</li><li>Strong organizational and communication skills</li><li>Ability to work under pressure and meet strict deadlines</li><li>Proficiency in English (written and spoken)</li><li>Excellent command of MS Office; ERP system experience is an asset</li></ul>

Logistics Coordinator

The role involves identifying and evaluating suppliers, negotiating optimal terms, and maintaining accurate procurement records. By collaborating with cross-functional teams, the Procurement Officer ensures smooth project execution, supports operational efficiency, and upholds quality standards aligned with company objectives.Key responsibilities:<ul><li>Identifies&nbsp;and evaluate potential suppliers; build and maintain relationships with them.</li><li>Leads supplier negotiations to secure the best pricing and terms.</li><li>Manages&nbsp;the full sourcing cycle—from identifying needs to ensuring on-time delivery.</li><li>Oversees daily purchasing activities and track delivery timelines.</li><li>Ensures compliance with all internal procurement policies.</li><li>Prepares monthly procurement reports and maintain accurate supplier data.</li><li>Works closely with cross-functional teams (R&amp;D, Production, Finance) to ensure smooth project delivery.</li><li>Monitors deadlines and keep tasks moving on schedule.</li><li>Supports internal alignment and coordination in the identification and consolidation of purchase needs across all Rontis functions and locations.</li></ul>Requirements:<ul><li>Bachelor’s degree in Business Administration, Supply Chain Management, Procurement, Economics, or a related field</li><li>Strong negotiation and communication skills.</li><li>Analytical mindset for cost analysis and supplier evaluation.</li><li>Problem-solving abilities and a proactive approach.</li><li>High attention to detail and excellent organizational skills.</li><li>Understanding of the pharmaceutical industry landscape.</li><li>Strong English communication skills (spoken and written).</li><li>Proficiency in Microsoft Office, especially Excel and Outlook.</li></ul>

Procurement Officer

We’re seeking a skilled Network Engineer (L1) to be responsible for the initial receipt, classification, and basic troubleshooting of customer incidents and service requests, focusing on network, cloud, and system infrastructure. The ISC operates on a 24x7 shift rotation to ensure continuous service availability for customers.📌&nbsp;Location: Athens (North Suburbs)📍&nbsp;Working Model: Hybrid🕗Working Hours:&nbsp;Shifts - 24x7x365Reporting to: ISC Manager🕵‍♀️ &nbsp;What we are looking for:Technical Diploma or&nbsp;degree in IT, Computer Science, or a related field (or equivalent experience).&nbsp;&nbsp;Preferred Certifications (Not Mandatory but Advantageous):·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CompTIA A+,·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Microsoft Azure Fundamentals (AZ-900)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Juniper JNCIA-Junos·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fortinet NSE 3 or/and NSE4·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CompTIA Network+ or CCNA·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Microsoft Azure Fundamentals (AZ-900)🎯&nbsp;Main Responsibilities<ul><li>Act as the initial point of contact for customers, receiving incidents, service requests, and inquiries via ticketing system, phone, or email.</li><li>Perform initial triage, classification, and prioritization of incoming tickets in accordance with Service Level Agreements (SLAs) and escalation processes.</li><li>Monitor network infrastructure, firewalls, SD-WAN, and cloud services for performance and security issues.</li><li>Identify and troubleshoot basic network issues, such as connectivity failures, latency, and packet loss.</li><li>Escalate complex or unresolved issues to L2 / L3 teams following established procedures.</li><li>Perform initial diagnostics using tools such as FortiManager, FortiAnalyzer, Zabbix, and Junos Space.</li><li>Provide first-line support for customer inquiries related to network connectivity, VPN access, and firewall policies.</li><li>Log all incidents, service requests, and troubleshooting steps accurately in the ticketing system.</li><li>Follow Standard Operating Procedures (SOPs) for troubleshooting, monitoring, and escalation.</li></ul>💻&nbsp;Specific Technical Skills:<ul><li>Relevant experience in IT support / helpdesk roles will be considered a strong plus</li><li>Basic understanding of networking principles (TCP/IP, routing, switching).</li><li>Familiarity with one or more of the following technologies: Fortinet SD-WAN or FortiGate platforms, Juniper Networks devices.</li><li>Strong problem-solving skills and ability to follow troubleshooting guides.</li><li>Excellent communication skills (written and verbal) in [Language Requirement, e.g., English].</li><li>Ability to work under pressure in a fast-paced, 24x7 operational environment.</li><li>Willingness to work on a rotating shift schedule, including nights, weekends, and public holidays.</li></ul>What you will gain:<ul><li>🏋️‍️Friendly and dynamic working environment</li><li>🏫&nbsp;Formal training and Professional Qualifications fully funded</li><li>✔️&nbsp;Competitive compensation package</li><li>⚕️&nbsp;Private Health Insurance</li><li>⚖️Work-Life Balance initiatives</li><li>🏃🏽‍Corporate Teams (e.g. Running, Volunteering)</li><li>👥&nbsp;A Buddy who will support you with your onboarding</li></ul>

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