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Are you ready to take ownership of cybersecurity in a complex, international environment? We are seeking a Cyber Security Officer to lead security initiatives, manage incidents, and strengthen the cyber resilience across the organization. If you are passionate about cybersecurity, compliance, and incident response, and you want to grow your career within an international organization, then we are waiting for your application for this “Cyber Security Officer” role!Department:ITProject Location(s):Thessaloniki - HybridEducation:BSc / MSc Computer Science, Engineering, MIS, Business with Technology ManagementYou are responsible for<ul><li>Enforce cybersecurity policies and standards across operations</li><li>Ensure compliance with global standards and frameworks (e.g. GDPR, cyber insurance requirements, industry best practices)</li><li>Lead incident response, threat mitigation, and vulnerability management programs</li><li>Conduct cybersecurity risk assessments, penetration testing and security reviews</li><li>Coordinate with Corporate IT, Legal, and external vendors during security incidents</li><li>Lead security awareness training and monitor compliance</li><li>Report on cybersecurity posture and risks to executive leadership</li><li>Oversee cybersecurity tools and platforms such as firewalls, antimalware, and email protection systems</li><li>Manage and coordinate external cybersecurity service providers and partners</li><li>Lead security awareness programs and monitor organizational compliance</li><li>Track, document and report incident details, actions, and risks</li><li>Prepare cybersecurity risk and posture reports for executive leadership</li><li>Support coordination and communication during incident response activities</li></ul>Your Education &amp; Qualifications are<ul><li>BSc / MSc in Computer Science, Engineering, MIS, Business with Technology Management or related field</li><li>Certified Information Systems Security Professional (CISSP)</li><li>Project management certification is desirable</li><li>Min 2-3 years work experience and some supervisory experience, or cybersecurity or related IT fields (computer, network and telecommunications systems), in the management of complex technology projects and related teams</li><li>Hands-on experience in IT hardware and software deployment, configuration, commissioning, administration and management</li></ul>You are a professional with<ul><li>Good organizational skills</li><li>Excellent analytical, problem solving and prioritization skills</li><li>Great IT skills and in depth knowledge combined with a good understanding of business concepts, principles and operations</li><li>Understanding of complex information and requirements</li><li>Effective verbal, presentation, listening and written communications skills</li><li>Ability to explain complex systems in simple terms</li><li>Proven ability to work under pressure and meet tight deadlines</li></ul>The company offers<ul><li>Highly competitive fixed salary</li><li>Extra Benefits according to Compensation and Benefits company’s plan</li><li>International, collaborative, and friendly working environment</li><li>Career development and growth opportunities within a global industry leader</li></ul>

Cyber Security Officer

We are&nbsp;seeking&nbsp;an empathetic and inspiring leader to guide our talented software development team. In this role, you will&nbsp;be responsible for&nbsp;fostering a collaborative and supportive environment where team members can thrive both personally and professionally. Your primary focus will be on your people: mentoring and developing them, removing roadblocks, and steering the team’s technical direction in alignment with the company’s strategic&nbsp;objectives<ul><li>Lead two agile full-stack teams focused on building core platform services that power all TeamViewer products, and take full ownership of delivering on the product roadmap&nbsp;</li><li>Ensure high code quality and overall team performance, holding responsibility for technical excellence and delivery&nbsp;</li><li>Leverage your solid technical background to inspire, guide, and mentor the teams, ensuring their solutions are scalable, reusable, and easy to integrate by other teams&nbsp;</li><li>Promote an agile mindset and support the team in delivering software that meets the highest standards in stability, performance, and security&nbsp;</li><li>Foster a culture of open communication and continuous feedback within the teams&nbsp;</li><li>Support the personal and professional growth of team members, helping them reach their full potential&nbsp;</li></ul>Requirements<ul><li>University degree in Computer Science, Information Technology, or a related field&nbsp;</li><li>Minimum of 2 years in a leadership position within an agile software development environment&nbsp;</li><li>At least 5 years of hands-on development experience with Java, React,&nbsp;C++,  or&nbsp;Kotlin&nbsp;</li><li>Strong understanding of clean code principles, object-oriented design patterns, scalable distributed systems, security, and network communication&nbsp;</li><li>Analytical and structured working style with a collaborative and team-oriented mindset&nbsp;</li><li>Passion for continuous learning and a proactive attitude toward new challenges&nbsp;</li><li>Fluency in English is&nbsp;required;&nbsp;additional&nbsp;languages such as German are a plus</li></ul>What we offer<ul><li>Onsite Onboarding in our HQ office for an optimal start</li><li>Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews</li><li>Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer</li><li>Public transport friendly offices</li><li>Option to lease an e-bike (Germany only)</li><li>Special terms for local gyms</li><li>Access to Corporate Benefits platform&nbsp;with many discounts</li><li>Regular Team events and company-wide celebrations</li><li>Open door policy, no dress code rules, frequent all Hands and Leadership Lunches</li><li>Hybrid and Flexible work time with up to 50% home office</li><li>Work From Abroad Program allowing up to 40 days of work outside your contracting country</li><li>We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!</li></ul>

Team Manager, Software Development (all genders)

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.What you’ll dothe role is responsible to develop and implement risk and compliance programs (CSB, audits, resilience), ensuring that IT Operations adheres to legal standards and in-house policies while minimizing risks associated with business operations. This role will collaborate closely with the Vodafone’s security teams &amp; other internal teams to protect the organization's information assets.&nbsp;More specifically you will:&nbsp;<ul><li>Develop &amp; implement risk management processes related to Vodafone's IT Operations, ensuring compliance with regulatory requirements and industry best practices&nbsp;</li><li>Develop, maintain, and regularly test IT resilience strategies, including disaster recovery and business continuity plans tailored to Vodafone's needs&nbsp;</li><li>Lead incident response and investigation efforts in case of security breaches or incidents&nbsp;</li><li>Conduct post-incident reviews, identify root causes, and implement improvements to prevent recurrence&nbsp;</li><li>Conduct risk assessments and audits to identify potential security vulnerabilities and areas of non-compliance&nbsp;</li><li>Develop and implement strategies to mitigate identified risks&nbsp;</li><li>Monitor and evaluate existing security controls, making recommendations for improvements and providing regular status reports to senior management.&nbsp;</li><li>Coordinate with external auditors and regulatory bodies during compliance assessments&nbsp;</li><li>Develop &amp; deliver training programs to enhance IT Operations awareness on security protocols and best practices&nbsp;</li><li>Work closely with other departments to ensure a cohesive approach to risk management and compliance&nbsp;</li></ul>Who you are<ul><li>Bachelor’s degree in Information Technology, Cybersecurity, Risk Management, or other related field&nbsp;</li><li>At least 4 years of experience in IT risk management, Compliance or Cybersecurity roles&nbsp;</li><li>Proven experience with IT audits, regulatory compliance and risk assessment&nbsp;</li><li>Strong understanding of IT risk management principles and practices and solid knowledge of security frameworks and standards&nbsp;</li><li>Familiarity with security incident response and investigation protocols&nbsp;</li><li>Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams&nbsp;</li><li>Strong organizational skills, with adaptability and ability to respond effectively to evolving cyber threats&nbsp;</li><li>Excellent analytical and problem-solving skills to identify and assess risks&nbsp;</li><li>Excellent written and verbal communication skills, in both Greek &amp; English and with both technical and business audiences &nbsp;</li><li>Project management skills to lead compliance initiatives and audits&nbsp;</li><li>Relevant certifications such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC), or Certified Information Security Manager (CISM) are highly desirable&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment - certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

IT Risk & Compliance Specialist

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.What you’ll doThe role is responsible to manage IT Service Desk and Data Center operational activities 24/7 under shifts, focusing on services availability and providing great customer experience to internal and external customers. &nbsp; &nbsp;More specifically you will:&nbsp;<ul><li>Administer, monitor, and support all data center solutions and IT infrastructure (internal and external), including system/application monitoring, incident/problem management, ticket handling (L1/L2), escalation based on severity and business impact, and collaboration with other teams. &nbsp;</li><li>Oversee data center facility operations, including physical security, access control, maintenance coordination, and support for internal/external access requests. &nbsp;</li><li>Analyze, design, and implement new data center installations, including capacity planning for power, cooling, space, and weight, and provide input on infrastructure requirements. &nbsp;</li><li>Manage data storage and backup operations, ensuring data protection, access control, and fulfillment of data requests. &nbsp;</li><li>Handle asset lifecycle management (LCM), including decommissioning/removal of equipment and secure destruction of failed or obsolete media (HDDs, backup tapes) via certified partners. &nbsp;</li><li>Produce regular (weekly/monthly) operational and performance reports</li></ul>Who you are<ul><li>Bachelor’s degree in Computer Science, Information Technology or a related field &nbsp;</li><li>At least 1 year of experience in the Service Desk domain with a proven track record &nbsp; &nbsp;&nbsp;</li><li>Experience in task management and in ticket recording tool (BMC Remedy ITSM)&nbsp;</li><li>Strong understanding of Server operating systems (Windows, Linux-Unix), software, and IT infrastructures&nbsp;</li><li>Familiarity with Networking and cloud solutions&nbsp;</li><li>Excellent analytical, technical, and problem- solving skills&nbsp;</li><li>Self – motivated with strong time-management &amp; collaboration skills, with the ability to work under pressure&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

IT Service Desk & DCM Engineer

During your role as an Enterprise Technology Project Manager, you will focus on the delivery of client engagements, by understanding objectives for clients and Deloitte, aligning your own work to objectives and setting personal priorities, teaming with others across businesses and borders and taking accountability for own and team results.&nbsp;During your tenure, you will demonstrate and develop the ability to:<ul><li>Build relationships and exercise your communication skills in order to positively influence your peers and other stakeholders.</li><li>Commit to personal learning and development by actively seeking opportunities for growth</li><li>Share knowledge and experience with others, and act as a strong brand ambassador, embracing our purpose and values in order to put these into practice in your professional life.</li></ul>&nbsp;#WinningRequirements<ul><li>Bachelor's Degree in Engineering, Information Technology, Mathematics or related field</li><li>Master’s Degree in Information Technology, Computer Science or Business Administration will be consider as a plus</li><li>Thorough understanding of Project Management methodologies</li><li>Certification/Accreditation in Project Management (e.g. PMP, PRINCE2 etc.)</li><li>SAP Certification and related experience will be consider as a strong plus</li><li>At least 4 years of Project Management experience in large implementation projects, ideally regarding packaged solutions.</li><li>Experience with Project Management tools</li><li>Analytical and problem solving skills</li><li>Strong interpersonal and communication skills</li><li>Military obligations fulfilled where applicable</li></ul>&nbsp;#AboutConsultingFive core competency areas make up our Consulting service line:<ul><li>Strategy, Analytics and M&amp;A</li><li>Customer and Marketing</li><li>Core Business Operations</li><li>Human Capital</li><li>Enterprise Technology and Performance</li></ul>&nbsp;We exist to solve complex problems&nbsp;Our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our Consulting team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact.We are committed to collaborationOur role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge.&nbsp; In so doing, we build long-term and trusted affinities.We create long-term, sustainable impact &nbsp;We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come. #ChooseDeloitteifAt Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference, and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. #AboutDeloitteOur servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. Build your legacy with us. Aim higher: join Deloitte now!This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.© 2023 For more information contact Deloitte Central Mediterranean.&nbsp;

Enterprise Technology Project Manager - PMO

The role is responsible for leading the Portfolio &amp; Governance function by ensuring effective portfolio planning, governance execution, and reporting, while also overseeing Agile coaching capabilities across the organization.&nbsp;You will drive automation and leverage AI to enhance efficiency, insights, and decision-making, while actively contributing to the continuous evolution of our Agile ways of working and delivery excellence.&nbsp;More specifically you will:&nbsp;<ul><li>Manage a team ensuring high performance and continuous growth&nbsp;</li><li>Execute and continuously improve portfolio governance processes, ensuring alignment with strategic priorities&nbsp;</li><li>Define, track, and report on portfolio KPIs and performance metrics&nbsp;</li><li>Oversee the Agile coaching practice, ensuring the effective adoption and evolution of Agile frameworks and ways of working &nbsp;</li><li>Partner with Agile Coaches to drive delivery maturity, team effectiveness, and organizational agility&nbsp;</li><li>Support portfolio planning and prioritization activities across domains&nbsp;</li><li>Organize and manage governance forums (e.g., portfolio reviews, steering committees), including agenda preparation and follow-ups&nbsp;</li><li>Consolidate and prepare portfolio reporting for Group level&nbsp;</li><li>Drive automation of governance processes, reporting, and KPI tracking (e.g., dashboards, workflows)&nbsp;</li><li>Leverage AI and data-driven approaches to improve insights, forecasting, and decision-making&nbsp;</li><li>Identify opportunities to streamline processes and reduce manual effort across the portfolio lifecycle&nbsp;</li><li>Ensure consistency, quality, and transparency in reporting and governance activities&nbsp;</li></ul>Who you are<ul><li>MSc or BSc in Computer Science, Information Systems or any other related field&nbsp;</li><li>At least 3-4 years of experience in portfolio management, governance, or similar environments&nbsp;</li><li>Experience leading or coordinating teams&nbsp;</li><li>Good understanding of Agile frameworks (e.g., Scrum, SAFe)&nbsp;</li><li>Experience with automation tools, data analytics, and/or AI-driven solutions (e.g., dashboards, reporting tools, workflow automation)&nbsp;</li><li>Strong stakeholder management and communication skills&nbsp;</li><li>Analytical mindset with ability to translate data into insights&nbsp;</li><li>Ability to work effectively in a cross-functional and fast-paced environment&nbsp;</li><li>Excellent written and verbal communication skills, in both Greek &amp; English and with both technical and business audiences&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Portfolio & Governance Supervisor

Are you looking for an&nbsp;opportunity&nbsp;in&nbsp;Thessaloniki&nbsp;that offers you a&nbsp;hybrid&nbsp;working model? Are you ready to work on&nbsp;large scale projects for industry-leading clients&nbsp;around the world and elevate your&nbsp;career&nbsp;to an&nbsp;international level? If so, check below for more info about this career&nbsp;opportunity! You bring passion, we bring opportunities! #YourOpportunity Deloitte is a worldwide leader in Professional Services with a presence in more than 150 countries and territories. Since 2018, Deloitte has been operating its&nbsp;Competence Center in Thessaloniki with satellites in the cities of Patras, Heraklion, and Ioannina&nbsp;- which are model hubs of expertise, training, and innovation, specializing in cutting-edge exponential technologies, in which graduates and young professionals undergo immersive experiences, continuous learning, gaining practical insights and hands-on training that empower them to navigate the complexities of the digital landscape. Deloitte is an ideal working environment for&nbsp;both young and senior professionals&nbsp;who want to take the next step in their careers, offering them a supportive and international working environment that leverages their expertise and potential. Its corporate culture is based on trust and collaboration and ensures diversity and inclusion so that everyone feels part of a great team. We are currently seeking for experienced &amp; ambitious team players to become part of our dynamic IT team within our&nbsp;Internal&nbsp;Services&nbsp;department in&nbsp;Thessaloniki, working directly with&nbsp;Deloitte Switzerland. #YourRole As a&nbsp;Product Manager, you will: <ul><li>be a strategic leader responsible for defining the vision, strategy, and long-term roadmap for a specific product area.</li><li>focus on a whole area of products ensuring the products within the area aligned with business goals and ITIL/ISO 20000 service management standards.</li><li>serve as the bridge between leadership team, customers, and product teams, driving product success through strategic planning, market validation, and technical oversight.</li><li>maintain deep technical engagement to understand architectural constraints, technical feasibility, and innovation opportunities while driving continuous improvement initiatives across the product area.</li><li>work collaboratively with the PO throughout the full PI/Sprint cycle to ensure proper backlog management, tracking, and prioritization aligned with company needs and strategic objectives.</li></ul> #KeyResponsibilities: <ul><li>Backlog &amp; Prioritization: Define and communicate the product area vision and strategy aligned with business objectives - Develop and maintain PI-level roadmaps with clear milestones and technical dependencies - Plan and manage PI cycles (3-month increments)</li><li>Backlog Tracking &amp; Governance: Establish backlog tracking mechanisms and governance processes - Monitor backlog health, velocity trends, and completion rates - Ensure all backlog items are properly tracked and documented</li><li>Stakeholder Management: Gather and synthesize requirements from diverse stakeholders across the product area</li><li>Continuous Improvement &amp; Service Management: Drive continuous improvement initiatives across the product area aligned with ITIL/ISO 20000 standards - Establish and monitor service level agreements (SLAs) - Review PI retrospectives and implement improvements across product teams.</li><li>Business &amp; Metrics: Budget management, Pricing strategy of the Product stack</li><li>Product Discovery &amp; Validation: Conduct user interviews and market research to validate product area assumptions - Define success metrics and establish analytics frameworks for the product area.</li><li>Team Collaboration &amp; Governance: Facilitate PI planning sessions to align teams on strategic objectives - Participate in PI reviews and retrospectives to drive continuous improvement</li></ul> #RequiredSkills <ul><li>Bachelor’s degree in Computer Science, Engineering, Business, or related field</li><li>5+ years of&nbsp;product management or product strategy experience</li><li>2+ years of&nbsp;hands-on technical experience&nbsp;(software development, architecture, or technical product management)</li><li>Proven&nbsp;track record of defining and executing successful product strategies&nbsp;at PI level (vision, market analysis, etc)</li><li>Strong understanding of&nbsp;SAFe or Agile frameworks&nbsp;and ceremonies, SDLC, technical architecture</li><li>Excellent&nbsp;communication&nbsp;and&nbsp;presentation&nbsp;skills,&nbsp;stakeholder&nbsp;management, influence without authority, cross-team coordination</li><li>Excellent written and verbal communication skills in&nbsp;English language</li><li>Ability to engage in technical discussions and understand architectural constraints</li><li>Experience&nbsp;managing multiple product teams&nbsp;or a product portfolio</li><li>Demonstrated experience&nbsp;driving continuous improvement initiatives, conflict resolution etc</li><li>Strong backlog management&nbsp;and prioritization experience, metrics analysis, health monitoring, documentation, governance</li><li>Business Acumen: Pricing strategy, KPI definition</li><li>Quick decision-making, prioritization, trade-off analysis, technical trade-off evaluation</li><li>Knowledge of&nbsp;ITIL/ISO 20000 service management frameworks</li></ul> #PreferredSkills <ul><li>PRINCE2 Practitioner or alike</li><li>PRINCE2 Agile Practitioner or alike</li><li>ITIL Foundation certification</li></ul> #WhatWeOffer At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits: <ul><li>Modern hybrid workplace, characterized by flexibility and Smart Working</li><li>Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)</li><li>Engagement within international large-scale teams and projects, with opportunities to travel for training or client purposes.</li><li>Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trends</li><li>Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust</li><li>Diverse culture and active communities that enable you to bring yourself to work</li><li>Team Building and Corporate Social Responsibility Activities</li><li>A buddy to support you with your onboarding</li><li>Extra days of annual leave</li><li>Private medical health insurance plan</li><li>Ticket restaurant card</li><li>Exclusive Discounts to several retail providers, restaurants and others</li><li>Mobile phone</li><li>Fresh fruits and unlimited coffee everyday at our offices</li></ul> Please note that all well-being benefits mentioned above are subject to annual review. About Deloitte #OurServices Deloitte offers integrated services that include Audit &amp; Assurance, Technology &amp; Transformation, Strategy Risk &amp; Transactions Advisory, Tax and Legal. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Italy and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. #OurPurpose We are led by a purpose, to make an impact that matters with clients, people and society. This purpose defines who we are and what we stand for. It's not about being the biggest. It’s about being the first choice for the largest and most influential clients, and the first choice for the best talent. #OurValues At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture. #OurTalentExperience From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. Sounds like the sort of role for you? Apply now. Location: Thessaloniki This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants. Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki,&nbsp;PAEGA Building, Land Port Zone of the Port of Thessaloniki, 54626 Thessaloniki, Greece, are all companies of the Deloitte Central Mediterranean S.r.l. (“DCM”) geography. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Santa Sofia no.28, 20122, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see&nbsp;www.deloitte.com/&nbsp;about to learn more. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see&nbsp;www.deloitte.com/about&nbsp;to learn more about our global network of member firms. Deloitte is a leading global provider of audit and assurance, consulting, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 470,000 people make an impact that matters at&nbsp;www.deloitte.com. This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively. © 2026 For more information contact Deloitte Central Mediterranean.

Product Manager @ Thessaloniki

Responsibilities<ul><li>Execute manual testing for mobile applications (Android/iOS) focusing on reliability, usability, and end‑to‑end functional behavior.</li><li>Design, execute, and maintain mobile regression suites.</li><li>Validate mobile integration flows (integrations with desktop and web apps.</li><li>Review and prepare test plans across the full SDLC, ensuring mobile‑specific requirements and platform constraints are considered early.</li><li>Ensure full test coverage for supported devices and OS versions.</li><li>Actively participate in Scrum ceremonies, providing clear feedback on mobile usability and platform‑specific issues from an end‑user perspective.</li><li>Collaborate closely with QA Engineers, Automation Engineers, Mobile Developers</li></ul>Requirements<ul><li>Degree in Computer Science, Information Technology, or equivalent practical experience.</li><li>Hands‑on experience in mobile testing (Android and iOS) including app installation flows, permissions, OS‑level behaviors, and device variations.</li><li>Experience with API testing is a strong advantage (especially for validating mobile‑to‑backend communication).</li><li>Programming experience in Java— especially if used in mobile automation (Appium/Selenium) is a plus.</li><li>Familiarity with Jira and/or any other Test Management tools, including writing mobile‑specific test cases and managing coverage, is a requirement.</li><li>Fluent in English (spoken &amp; written).</li></ul>What we offer<ul><li>Onsite Onboarding in our HQ office for an optimal start</li><li>Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews</li><li>Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer</li><li>Public transport friendly offices</li><li>Access to Corporate Benefits platform with many discounts</li><li>Regular Team events and company-wide celebrations</li><li>Open door policy, no dress code rules, frequent all Hands and Leadership Lunches</li><li>Hybrid and Flexible work time with up to 60% home office</li><li>Work From Abroad Program allowing up to 40 days of work outside your contracting country</li><li>We celebrate diversity as one of our core values, join and drive one of the c-a-r-e initiatives together with us!</li></ul>

Senior QA Engineer (all genders)

As a Systems Operation Agent will be placed in the IT Infrastructure &amp; Operations Division and will be responsible for monitoring the reliability of the Data Center Systems operation. The position requires a shift working arrangement (24x7 shift schedule).What you will be doing • &nbsp; &nbsp;Ability to work in a 24x7 shift-based environment, including weekends and holidays.&nbsp; • &nbsp; &nbsp;Ability to work with fixed shift schedules that require continuous physical presence at the company’s Command Center facilities.&nbsp; • &nbsp; &nbsp;This position is fully on-site and does not support hybrid or remote working arrangements.&nbsp; • &nbsp; &nbsp;A valid driving licence is considered an advantage due to the shift-based nature of the role and the occasional requirement for physical presence at the Disaster Recovery (DR) site / backup data center..&nbsp; • &nbsp; &nbsp;Attention to detail when handling operational tasks and alerts.&nbsp; • &nbsp; &nbsp;Ability to manage multiple activities in parallel.&nbsp; • &nbsp; &nbsp;Understanding that systems support critical business services.&nbsp;&nbsp;What you need to have &nbsp; • &nbsp; &nbsp;A Bachelor’s degree in Information Technology, Computer Science or in a related discipline. • &nbsp; &nbsp;At least two (2) year of relevant experience.&nbsp; • &nbsp; &nbsp;Adequate skills in MS Office. • &nbsp; &nbsp;Basic understanding of ITIL concepts. • &nbsp; &nbsp;Familiarity with monitoring dashboards and system alerts. • &nbsp; &nbsp;Basic knowledge of Windows operating system. • &nbsp; &nbsp;Willingness to learn batch processing and job scheduling concepts. • &nbsp; &nbsp;Awareness of IT service management principles. • &nbsp; &nbsp;Adequate skills in MS Office.What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>

Systems Operations Agent

Are you looking for an&nbsp;opportunity&nbsp;in&nbsp;Thessaloniki&nbsp;that offers you a&nbsp;hybrid working model? Are you ready to work on&nbsp;large&nbsp;scale projects for industry-leading&nbsp;clients&nbsp;around the world and elevate your&nbsp;career&nbsp;to an&nbsp;international level? If so, check below for more info about this career&nbsp;opportunity! You bring passion, we bring opportunities! #YourOpportunity Deloitte is a worldwide leader in Professional Services with a presence in more than 150 countries and territories. Since 2018, Deloitte has been operating its&nbsp;Competence Center in Thessaloniki with satellites in the cities of Patras, Heraklion, and Ioannina&nbsp;- which are model hubs of expertise, training, and innovation, specializing in cutting-edge exponential technologies, in which graduates and young professionals undergo immersive experiences, continuous learning, gaining practical insights and hands-on training that empower them to navigate the complexities of the digital landscape. Deloitte is an ideal working environment for&nbsp;both young and senior professionals&nbsp;who want to take the next step in their careers, offering them a supportive and international working environment that leverages their expertise and potential. Its corporate culture is based on trust and collaboration and ensures diversity and inclusion so that everyone feels part of a great team. We are currently seeking for experienced &amp; ambitious team players to become part of our dynamic IT team within our&nbsp;Internal Services&nbsp;department in&nbsp;Thessaloniki, working directly&nbsp;with Deloitte Switzerland. #YourRole As a&nbsp;Product Owner, you will: <ul><li>translate product strategy into actionable work items, managing the product backlog at sprint level, and ensuring the team delivers high-quality features.</li><li>focus on sprint execution (2-week cycles), issue resolution, change request management, and operational excellence for multiple products.</li><li>serve as the primary interface between the teams, customers, and product leadership, ensuring continuous delivery of value while maintaining system reliability and compliance with ITIL/ISO 20000 service management standards.</li><li>maintain strong technical engagement to understand implementation details, technical constraints, and quality standards while driving continuous improvement at the sprint and operational levels.</li><li>work collaboratively with the PM throughout the full PI/Sprint cycle to ensure proper backlog management, tracking, and prioritization aligned with company needs and strategic objectives.</li></ul> #KeyResponsibilities <ul><li>Backlog &amp; Prioritization:&nbsp;Define and maintain the product backlog with clear, prioritized items aligned with product strategy - Write features and detailed acceptance criteria that enable to deliver quality work.</li><li>Stakeholder Management:&nbsp;Prioritize features for sprint cycles based on business value, technical dependencies, and customer impact (shared with PM) - Manage technical debt prioritization to balance feature delivery.</li><li>Continuous Improvement &amp; Service Management:&nbsp;Drive continuous improvement initiatives at sprint and operational levels aligned with ITIL/ISO 20000 standards - Identify and implement process improvements based on sprint retrospectives and incident reviews.</li><li>Incident &amp; Problem Management:&nbsp;Lead incident response activities and coordinate resolution efforts - Assess severity and prioritize incidents based on business impact - Conduct root cause analysis (RCA) on critical incidents to prevent recurrence</li><li>Operational Excellence &amp; Service Management:&nbsp;Monitor system performance and uptime to ensure product reliability - Manage production environment to ensure stability and performance.</li><li>Release &amp; Deployment Management:&nbsp;Plan and coordinate releases to ensure smooth deployment and quality assurance.</li><li>Team Collaboration &amp; Governance:&nbsp;Run the daily standups to provide clarity, remove blockers, and track progress - Participate in sprint planning to align team capacity with product priorities and technical constraints</li><li>Custom:&nbsp;Product specifications are documented and maintained</li></ul> #RequiredSkills <ul><li>Bachelor’s degree in&nbsp;Computer Science, Engineering, Business, or related&nbsp;field</li><li>3+ years of&nbsp;product ownership, product management, or Agile delivery experience</li><li>2+ years of&nbsp;hands-on technical experience&nbsp;(software development, QA, technical support, or technical product management)</li><li>Proven experience managing&nbsp;product backlogs and prioritizing features at sprint level&nbsp;(Backlog tracking, metrics analysis, health monitoring, documentation, governance)</li><li>Strong understanding of&nbsp;SAFe or Agile frameworks&nbsp;and ceremonies</li><li>Experience with&nbsp;incident management and operational support</li><li>Excellent written and verbal communication skills in&nbsp;English language</li><li>Strong problem-solving and decision-making capabilities (Quick decision-making, prioritization, trade-off analysis, technical trade-off evaluation)</li><li>Knowledge of&nbsp;ITIL/ISO 20000&nbsp;service management frameworks</li><li>Leadership/Customer Focus:&nbsp;Customer issue resolution, feedback management, customer advocacy, usability assessment</li><li>Technical Acumen:&nbsp;Understanding of software architecture, scalability, technical debt, API design, system integration - Deep and broad knowledge in the field of M365 and all related products.</li><li>Collaboration:&nbsp;Agile ceremonies, team communication, stakeholder engagement, facilitation, technical discussions</li><li>Issue &amp; Change Management:&nbsp;ITIL change management, issue tracking, impact assessment, risk evaluation</li></ul> #PreferredSkills <ul><li>PRINCE2 Practitioner or alike</li><li>PRINCE2 Agile Practitioner or alike</li></ul> #WhatWeOffer At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits: <ul><li>Modern hybrid workplace, characterized by flexibility and Smart Working</li><li>Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)</li><li>Engagement within international large-scale teams and projects, with opportunities to travel for training or client purposes.</li><li>Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trends</li><li>Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust</li><li>Diverse culture and active communities that enable you to bring yourself to work</li><li>Team Building and Corporate Social Responsibility Activities</li><li>A buddy to support you with your onboarding</li><li>Extra days of annual leave</li><li>Private medical health insurance plan</li><li>Ticket restaurant card</li><li>Exclusive Discounts to several retail providers, restaurants and others</li><li>Mobile phone</li><li>Fresh fruits and unlimited coffee everyday at our offices</li></ul> Please note that all well-being benefits mentioned above are subject to annual review. About Deloitte #OurServices Deloitte offers integrated services that include Audit &amp; Assurance, Technology &amp; Transformation, Strategy Risk &amp; Transactions Advisory, Tax and Legal. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Italy and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. #OurPurpose We are led by a purpose, to make an impact that matters with clients, people and society. This purpose defines who we are and what we stand for. It's not about being the biggest. It’s about being the first choice for the largest and most influential clients, and the first choice for the best talent. #OurValues At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture. #OurTalentExperience From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. Sounds like the sort of role for you? Apply now. Location: Thessaloniki This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants. Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki,&nbsp;PAEGA Building, Land Port Zone of the Port of Thessaloniki, 54626 Thessaloniki, Greece, are all companies of the Deloitte Central Mediterranean S.r.l. (“DCM”) geography. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Santa Sofia no.28, 20122, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see&nbsp;www.deloitte.com/&nbsp;about to learn more. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see&nbsp;www.deloitte.com/about&nbsp;to learn more about our global network of member firms. Deloitte is a leading global provider of audit and assurance, consulting, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 470,000 people make an impact that matters at&nbsp;www.deloitte.com. This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively. © 2026 For more information contact Deloitte Central Mediterranean.

Product Owner @ Thessaloniki

As part of the Clinical Data Sciences (CDS) group, an integral delivery unit within the Clinical Development &amp; Operations (CD&amp;O) organization, the Database Analyst is responsible for the programming of high-quality clinical databases and supporting assigned segments of the Pfizer portfolio. Accountabilities include the design, development, and maintenance of clinical databases, ensuring the integrity of clinical data, application of standards supporting consistency in asset/submission data.ROLE RESPONSIBILITIES&nbsp;&nbsp;<ul><li>Works closely with department roles and cross-functional study team members to create data capture solutions that support the quality and timely delivery of data required per standard and study specific data review plans&nbsp;</li></ul><ul><li>Complies with applicable SOPs and work practices&nbsp;</li></ul><ul><li>Learns Pfizer database technologies&nbsp;</li></ul><ul><li>Develops knowledge of data capture tools and methods that support the accuracy and integrity of study data&nbsp;</li></ul>BASIC QUALIFICATIONS&nbsp;&nbsp;<ul><li>Bachelor's degree in a Life Science, Computer Science or equivalent&nbsp;</li></ul><ul><li>Minimum of 1 years of relevant experience in a pharmaceutical, biotech, CRO, or Regulatory Agency with an emphasis on building data collection and assimilation solutions&nbsp;</li></ul><ul><li>Experience in Oracle, PL/SQL, SAS, Java, relational database design and database programming skills&nbsp;</li></ul>&nbsp;PREFERRED QUALIFICATIONS&nbsp;<ul><li>Technical skills and experience using relational databases (e.g. Oracle InForm, Oracle DMW, MS SQL Server or MS Access)&nbsp;&nbsp;</li></ul><ul><li>Strong communication (written and oral), decision-making, influencing, negotiation, and project management skills&nbsp;</li></ul><ul><li>Proficiency in the use of Microsoft Office Suite of tools (Outlook, Word, Excel, etc.)&nbsp;</li></ul><ul><li>Understanding of drug development process and data operations required for the reporting of clinical trial data (e.g. data review, study reports, regulatory submissions, safety updates, etc.)&nbsp;</li></ul><ul><li>Understanding of regulatory requirements and relevant data standards; CDISC knowledge and experience are preferable</li></ul>

Associate Database Analyst, Clinical Database Management 4956612

We are currently seeking Senior professionals with good analytical skills and a well-rounded personality to become part of our dynamic Cyber team. You will build your knowledge and experience working in a team of diverse and talented professionals who enjoy&nbsp;designing and implementing innovative cybersecurity and data protection strategies,&nbsp;for market leading clients in diverse industries (e.g., Financial Services, Energy, Telecommunications Media &amp; Technology, Life Sciences &amp; Healthcare etc.).<ul><li>You want to be involved in the&nbsp;definition of&nbsp;new and cutting-edge solutions&nbsp;to address cybersecurity challenges for the most relevant and prestigious clients across industry verticals.</li><li>You want to work with&nbsp;inspiring, ambitious, and supportive people&nbsp;with diverse geographical and academic backgrounds and extensive skills.</li><li>You are a&nbsp;cyber enthusiast and visionary&nbsp;and you think that it will shape our future.</li><li>You get excitement in&nbsp;managing clients shifting priorities&nbsp;and accomplish tasks in a&nbsp;challenging, fast-paced&nbsp;environment.</li><li>You like to&nbsp;nurture people&nbsp;and&nbsp;share your knowledge&nbsp;with others.</li></ul>&nbsp;Deloitte’s Cyber professionals help organizations focus on enterprise-level cyber risks through a strategic approach. Our services help clients reimagine cyber risk to uncover strategic opportunities aligned with their business priorities — to gain competitive advantage and become more trustworthy, resilient, and secure. We help clients conduct cyber assessments and benchmarking that set a foundation for training and reporting across the organization. And we help them identify potential insider threats and design programs to&nbsp;thwart it. Then we turn the lens toward helping clients modernize their core and traditional/ cloud infrastructures with next-generation security controls that help manage cyber risks and exposure.You will thrive in a global environment, developing and managing innovative strategic initiatives for customers and collaborating with colleagues belonging to different geographies and backgrounds.&nbsp;#YourRole<ul><li>Manage cybersecurity activities within wider projects, identifying, evaluating, and designing best-in-class security services from security operational, architectural, and engineering perspectives, demonstrating operational excellence, vision, and strategic thinking.</li><li>Responsible for service management of the team including overall use of resources and initiation of corrective action where required for the SOC team.</li><li>Responsible for the SOC team’s success in security incident monitoring, identification, assessment, quantification, reporting, communication, and mitigation efforts.</li><li>Participate in incident response (IR) efforts; detect, identify, respond, contain, and remediate information security incidents.</li><li>Provide tactical support as needed for major incidents impacting clients.</li><li>Ensure compliance to Service Level Agreements (SLAs), process adherence and process improvement to achieve operational objectives.</li><li>Coordination and collaboration with Deloitte’s EMEA Cyber Security Centre to support service delivery.</li><li>Execute complex project activities, coach and support less experienced team members, and coordinate part of the team while supporting your more senior colleagues in managing client relations and expectations to achieve common goals aligned with business objectives.</li><li>Manage own work against the project plan to ensure a superior client experience.</li><li>Engage with internal and external stakeholders to strengthen business relations and create business opportunities.</li><li>Receive training and attain certifications in the use of cutting-edge cybersecurity products and various cybersecurity topics.</li></ul>&nbsp;&nbsp;#WinningRequirements<ul><li>Bachelor and/or Master’s degree in Information Technology, Computer Science, Cyber Security or equivalent.</li><li>5 - 7 years of experience in a SOC (leading) position (e.g., SOC Manager, SOC team leader, Incident Respond leader, Security Architect, etc.), preferably in an MSSP or consulting company.</li><li>Working experience in security technologies such as: Security information and event management (SIEM), IDS/IPS, Data Loss Prevention (DLP), Proxy, Web Application Firewall (WAF), Endpoint detection and response (EDR), Anti-Virus, Sandboxing, network- and host- based firewalls, Threat Intelligence, Penetration Testing, etc.</li><li>Extensive knowledge of Advanced Persistent Threats (APT) tactics, techniques, and procedures.</li><li>Understanding of possible attack activities such as network probing/ scanning, DDOS, malicious code activity, etc.</li><li>Technical expertise in incident response planning, handling and management.</li><li>Relevant professional certifications, such as CISSP, CISM, GIAC certification, and MS Certification, will be considered a plus.</li><li>Demonstrate leadership and communication skills.</li><li>Proven ability to translate complex information sets into specific recommendations that can be actioned by customers to enhance their security posture.</li><li>Be an&nbsp;independent and collaborative&nbsp;person who cooperates in one or more project teams to deliver high-quality results.</li><li>Possess&nbsp;interpersonal skills&nbsp;and the ability to develop&nbsp;effective and lasting relationships&nbsp;with clients and colleagues.</li><li>Fluent knowledge of the English language.</li><li>Military obligations fulfilled where applicable.</li></ul>&nbsp;#ChooseDeloitteif:&nbsp;<ul><li>You want to work with inspiring, ambitious, and supportive people with diverse geographical and academic backgrounds and extensive skills.</li><li>You get excitement in managing clients shifting priorities and accomplish tasks in a challenging, fast-paced environment.</li><li>You like to nurture people and share your knowledge with others.</li></ul>&nbsp;#AboutDeloitte&nbsp;Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.&nbsp;Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.&nbsp;Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.&nbsp;Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged, and feel a sense of purpose and meaning in what they do each day.&nbsp;Sounds like the sort of role for you? Apply now.&nbsp;This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500ℜg; companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively.© 2024&nbsp;For more information contact Deloitte Central Mediterranean.

Cyber Security SOC Manager

As Site Reliability Engineering Chapter Lead, you will own the development of SRE capabilities, building and growing a strong SRE community and ensuring consistent practices across teams and platforms. You will lead through coaching rather than line management, focusing on knowledge sharing and continuous improvement, while setting clear chapter principles that support strong reliability, observability, automation, and smooth operations for Vodafone’s critical services.&nbsp;More Specifically you will:&nbsp;<ul><li>Guide and grow a community of SRE experts working within cross‑functional teams&nbsp;</li><li>Act as Chapter Product Owner for SRE practices, tooling, and skills development&nbsp;</li><li>Allocate SRE resources across teams based on seniority, priority, and business criticality&nbsp;</li><li>Organize chapter rituals to nurture best practices, knowledge sharing, and innovation in reliability engineering&nbsp;</li><li>Act as a servant leader, supporting organisational maturity and readiness rather than controlling delivery&nbsp;</li><li>Define, maintain, and harmonize SRE chapter principles and standards across the organization&nbsp;</li><li>Mentor and coach SREs, enabling growth in both technical depth and breadth&nbsp;</li><li>Promote and embed SRE principles such as SLIs/SLOs, error budgets, automation first mindset, and blameless postmortems&nbsp;</li><li>Ensure technical integrity and quality consistency across the full-service lifecycle (design, build, deploy, operate)&nbsp;</li><li>Drive continuous improvement of monitoring, alerting, observability, and incident/problem management practices&nbsp;</li><li>Act as key contributor during major incidents, ensuring learning, root cause analysis, and sustainable remediation&nbsp;</li><li>Identify, standardize, and improve operations and reliability processes across organizations, increasing efficiency and resilience&nbsp;</li></ul>Who you are<ul><li>Bachelor’s Degree in Computer Science, Engineering, or a related field&nbsp;</li><li>5+ years of experience in Site Reliability Engineering, IT Operations, DevOps, or similar roles&nbsp;</li><li>2–3+ years of experience coaching, mentoring, or leading technical communities or teams&nbsp;</li><li>Strong hands-on background in cloud platforms (e.g. AWS, GCP, Azure, OCI) and large‑scale systems&nbsp;</li><li>Proven expertise in monitoring, logging, and observability tools (e.g. Prometheus, Grafana, ELK stack)&nbsp;</li><li>Strong experience with CI/CD pipelines, automation, scripting (Python, Bash), and Infrastructure as Code (Terraform, Ansible)&nbsp;</li><li>Solid understanding of containerization and orchestration (Docker, Kubernetes)&nbsp;</li><li>Experience with incident &amp; problem management, root cause analysis, and service resiliency design&nbsp;</li><li>Passion for continuous learning, knowledge sharing, and capability building&nbsp;</li><li>Agile mindset, able to foster collaboration and continuous improvement across squads&nbsp;</li><li>Strong stakeholder management skills, acting as an enabler and trusted advisor across technical and business teams&nbsp;</li><li>Ability to bring external best practices, experiment, and drive innovation in SRE ways of working&nbsp;</li><li>Excellent written and verbal communication skills in Greek and English, with technical and nontechnical audiences&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

SRE Chapter Lead

Manage and initiate continuous operation improvements to verify and improve operational effectiveness of ERP services.Key Accountabilities:&nbsp; • &nbsp; &nbsp;Administrate, configure and monitor ERP applications, ensuring system’s integrity • &nbsp; &nbsp;Act as second level support, processing incoming incidents, problems and requests through Service Desk ensuring alignment with business users • &nbsp; &nbsp;Perform health and quality checks to verify operational excellence • &nbsp; &nbsp;Collaborate with vendors and CRM delivery teams in the development and deployment of new functionalities • &nbsp; &nbsp;Ensure operations related activities are performed in compliance with company processes and regulationsWho you are• &nbsp; &nbsp;At least 4+ years of professional experience in a relevant role&nbsp; • &nbsp; &nbsp;Bachelor’s Degree in Computer Science or Engineering. Master’s Degree will be considered an asset. • &nbsp; &nbsp;Strong experience with SAP applications with knowledge in SAP SD, MM or FI modules. • &nbsp; &nbsp;Significant understanding of the accounting, logistics and integrated functionality of SAP • &nbsp; &nbsp;Capable to understand the technical aspect of complex systems with strong analytical and problem-solving skills • &nbsp; &nbsp;Experience with SAP Rise will be considered a plus • &nbsp; &nbsp;Good understanding of live monitoring tools (eg Splunk, Dynatrace) • &nbsp; &nbsp;ITIL Certification is preferred • &nbsp; &nbsp;Ability to influence, mentor, and collaborate with agile development teams • &nbsp; &nbsp;Self – motivated with strong time-management skills and the ability to juggle multiple balls • &nbsp; &nbsp;Excellent written and verbal communications skills in Greek &amp; English, with both technical and business audiences &nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Sr. ERP Support Engineer

Vodafone Innovus, founded in 2004 in Athens, Greece is an ΙοΤ Applications Provider, pioneer in the ΙοΤ Cloud Services field, providing advanced end-to-end Solutions to a global audience. Vodafone Innovus offers, across 20 countries, a wide array of ΙοΤ solutions such as: - Real time company Fleet Management - Fixed Asset Management e.g. Soft Drinks and Ice cream Cabinets - Mobile Asset Tracking for transportation and SVR use - Gas/Solar/Energy Remote Metering - Design and manufacture of highly customized telemetry devicesWhat you’ll doAndroid Mobile Software Engineer is responsible to design, develop and release mobile software solutions. She/he shall be able to build high-quality, innovative and fully performing software in compliance with coding standards and technical design. Software engineer responsibilities include development, writing code, documenting, debugging functionality and releasing working packages to markets including Test flights &amp; MVPs for early feedback.Key accountabilities and decision ownership:&nbsp; • &nbsp; &nbsp;Execute full lifecycle software development with strong code ethics • &nbsp; &nbsp;Write well designed, testable, efficient code • &nbsp; &nbsp;Integrate software components into a fully functional software system • &nbsp; &nbsp;Develop software verification plans and quality assurance procedures • &nbsp; &nbsp;Document and maintain software functionality • &nbsp; &nbsp;Develop maintainable codeWho you areCore competencies, experience &amp; knowledge: • &nbsp; &nbsp;BS degree in Computer Science or Engineering • &nbsp; &nbsp;Proven work experience with Kotlin/Java with focus on clean architecture&nbsp; • &nbsp; &nbsp;Proficient in modern android framework &amp; tools (Jetpack components, dependency injection) • &nbsp; &nbsp;Knowledge of Build Tools, Maven • &nbsp; &nbsp;Skilled in backend communication &amp; API integration (OAuth, JWT) • &nbsp; &nbsp;JIRA/Confluence /Bitbucket experience preferredBehaviours and Other competencies: &nbsp; • &nbsp; &nbsp;Experience working with agile methodologies / in agile teams strongly preferred&nbsp; • &nbsp; &nbsp;Strong facilitation and organization skills • &nbsp; &nbsp;Developed written and verbal communications skills, with both technical and business audiences • &nbsp; &nbsp;Excellent analytical, technical, and problem-solving skills, with high levels of creativity &amp; curiosity&nbsp; • &nbsp; &nbsp;Passionate about teamwork and collaboration • &nbsp; &nbsp;Customer centric &amp; active feedback seeker • &nbsp; &nbsp;Strong time-management skills are considered an assetNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Android Engineer (Vodafone Innovus)

We are looking for a highly experienced&nbsp;SAP Principal Architect&nbsp;to lead the design and evolution of SAP solutions within&nbsp;Vodafone Greece. This role will focus on aligning SAP architecture with telecom business processes such as order-to-cash, billing, customer management, and service delivery, while supporting large-scale digital transformation initiatives.&nbsp;You will&nbsp;operate&nbsp;across multiple teams, influencing system design, improving engineering practices, and ensuring our platforms can evolve with growing business needs. This is a hands-on leadership role that balances high-level architectural thinking with pragmatic execution.&nbsp;More specifically you will:&nbsp;<ul><li>Define and drive the SAP architecture strategy aligned with&nbsp;Vodafone’s&nbsp;business goals&nbsp;&nbsp;</li><li>Lead system design discussions and drive best practices&nbsp;across SAP platforms&nbsp;</li><li>Ensure seamless integration between SAP and telecom systems (e.g., CRM, billing, mediation, network systems)&nbsp;&nbsp;</li><li>Provide architectural governance, standards, and best practices across all SAP initiatives&nbsp;&nbsp;</li><li>Support transformation programs including S/4HANA migration and system modernization&nbsp;&nbsp;</li><li>Collaborate with business stakeholders to translate telecom requirements into scalable SAP solutions&nbsp;&nbsp;</li><li>Lead integration strategies using APIs, middleware, and cloud platforms&nbsp;&nbsp;</li><li>Mentor technical and functional teams, ensuring high-quality delivery&nbsp;&nbsp;</li><li>Ensure compliance with data governance, security, and regulatory requirements relevant to telecom</li><li>Communicate with project teams throughout all project stages&nbsp;</li></ul>Who you are<ul><li>Computer Science or Engineering background&nbsp;</li><li>8+ years of SAP experience, including 3–5 years in a senior architecture role&nbsp;</li><li>Strong experience with SAP ECC, SAP S/4HANA and enterprise architecture&nbsp;&nbsp;</li><li>Proven experience in telecom environments (operators, service providers, or vendors)&nbsp;&nbsp;</li><li>Deep understanding of telecom business processes (billing, charging, subscriptions, customer lifecycle)&nbsp;&nbsp;</li><li>Experience integrating SAP with telecom platforms (e.g., BSS/OSS systems)&nbsp;&nbsp;</li><li>Strong knowledge of SAP modules such as FICO, SD, MM, and their telecom applications&nbsp;&nbsp;</li><li>Experience with integration technologies (middleware, APIs, cloud services)&nbsp;&nbsp;</li><li>Excellent communication and stakeholder management skills&nbsp;</li><li>Working experience in agile environments/teams will be highly appreciated&nbsp;</li><li>Clear and effective communication skills in English (written and verbal)&nbsp;</li><li>Self-motivated and self-managing with strong interpersonal skills&nbsp;&nbsp;</li><li>Fulfilled military services (for male candidates)</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp;&nbsp;remuneration&nbsp;package&nbsp;&nbsp;</li><li>Private Health &amp; Medical Insurance&nbsp;&nbsp;&nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the&nbsp;option&nbsp;to work up to 20 days from abroad&nbsp;&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp;orientation&nbsp;or length of service&nbsp;&nbsp;&nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;&nbsp;</li><li>Needless to say, we&nbsp;cater for your communication wherever you are&nbsp;&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant,&nbsp;gym&nbsp;and parking&nbsp;&nbsp;</li><li>Special employee offers and discounts</li></ul>

SAP Principal Architect

As our CRM Team Leader, you’ll turn Retail CRM strategy into action—shaping a powerful, results-driven CRM plan that boosts customer value and deepens engagement. You’ll be at the forefront of designing, executing, and continuously optimizing our Retail CRM roadmap, ensuring every initiative delivers measurable impact while creating meaningful customer experiences.&nbsp;What your day to day will include:• &nbsp; &nbsp;Owning our largest and most strategic retail segment, driving growth, engagement, and customer value • &nbsp; &nbsp;Designing and executing CRM and loyalty customer journeys that deliver results, connecting Loyalty strategy to lifecycle management • &nbsp; &nbsp;Leading and supporting a high-performing team, nurturing talent, and enabling success • &nbsp; &nbsp;Implementing the Retail CRM strategy through tactical plans that boost engagement and lifetime value while staying compliant • &nbsp; &nbsp;Driving innovation across lifecycle and base management, leveraging CRM platform capabilities, while improving efficiency and scalability through ongoing automations • &nbsp; &nbsp;Tracking performance and budgets, turning insights into action, and collaborating across Marketing, Customer, Online, and Commercial teams to align on commercial plans&nbsp;What you’ll bring:• &nbsp; &nbsp;BSc in Business Administration, Digital, &nbsp;Marketing, Statistics, Mathematics, Engineering, or a related field; Master’s degree will be considered as a plus • &nbsp; &nbsp;6+ years of experience in a similar role, ideally in a fast-paced gaming or ecommerce environment • &nbsp; &nbsp;Experience with CRM tools (e.g., Salesforce, Microsoft Dynamics, Adobe, Unica, Responsys, Optimove) is a plus • &nbsp; &nbsp;Proven experience leading teams with solid people skills • &nbsp; &nbsp;Innovation mindset, tech-savviness, and maximizing utilization of CRM platforms&nbsp; • &nbsp; &nbsp;Data-driven mindset, leveraging AI and analytics&nbsp; • &nbsp; &nbsp;Insight storytelling ability, driving actionable outcomes • &nbsp; &nbsp;Good organizational and planning skills, able to manage multiple projects • &nbsp; &nbsp;Proficient in MS Office (Word, Excel, PowerPoint, Copilot)&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

CRM Team Leader (3919)

As a LOTOS Business Operations Specialist you will responsible for operating the LOTOS Gaming System applications, performing controls, and handling potential malfunctions or service failures according to established processes, in order to ensure the proper operation of all Games provided to Greece and Cyprus through LOTOS.&nbsp;What your day to day will include:<ul><li>Executing daily lottery system operations by operating multiple LOTOS applications</li><li>Monitoring and assessing LOTOS Gaming System performance according to operating standards</li><li>Enhancing data quality and operational processes by performing regular checks on data integrity and system reliability</li><li>Participating in projects for upgrading or remodeling the LOTOS gaming platform</li><li>Following up and cooperating with internal and external stakeholders to effectively manage issues in the LOTOS production environment</li><li>Executing UAT activities to support IT teams and vendors in implementing system improvements and modifications</li><li>Executing daily and draw management processes to support business operations and reconciliation controls</li><li>Monitoring ongoing business processes and established information security controls</li><li>Configuring LOTOS Gaming System parameters according to business needs and standards</li><li>Supporting contingency planning to ensure high availability of operations and responding to ad‑hoc assignments as required</li></ul>&nbsp;What you’ll bring:<ul><li>BSc in Information Technology or a related field</li><li>Hands-on experience in technical operations support, including gaming operations and procedures</li><li>Knowledge of IT service management / ticketing systems</li><li>Strong analytical, problem‑solving, communication, and interpersonal skills</li><li>Customer‑support orientation with strong attention to detail and ability to work under deadlines</li><li>Excellent command of English (oral and written) and proficient MS Office user</li></ul>&nbsp;What’s in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;&nbsp;

Lotos Business Operations Specialist (3913)

We are seeking a Store Operations Business Analyst who will play a key role in bridging the gap between Store Operations, Franchise business stakeholders, and technology delivery teams. This individual will leverage Agile methodologies to elicit, refine, and manage business requirements for store technology solutions, ensuring that products align with operational needs and business goals. Working closely with Product Managers, engineers, and operations leaders, you will drive process efficiencies and enhance performance within a dynamic retail distribution network.Office location: Northeastern suburb of AthensOn-site presence: 3 days per weekResponsibilities<ul><li>Act as the primary liaison between Store Operations and product/technology teams</li><li>Facilitate discovery sessions such as requirement workshops with stakeholders</li><li>Elicit, analyze, and document business requirements for store operations and technology platforms</li><li>Define clear problem statements, desired outcomes, and acceptance criteria in collaboration with stakeholders</li><li>Support technology solutions, including Store Backoffice, Electronic Shelf Labels, SAP for stores, and tailored applications</li><li>Identify and propose process and system optimizations to enhance throughput, accuracy, and service levels</li><li>Assess the operational impacts of new features and assist in change management initiatives</li><li>Develop test scenarios, validate outcomes, and coordinate defect resolution during User Acceptance Testing (UAT)</li><li>Ensure solutions align with functional and non-functional business requirements</li><li>Manage requirements, user stories, defects, and backlog prioritization using Jira</li><li>Document business processes, functional requirements, and decisions in Confluence</li><li>Maintain clear, traceable documentation that supports transparency and cross-team alignment</li><li>Communicate project statuses, risks, dependencies, and trade-offs effectively to stakeholders</li></ul>Requirements<ul><li>Bachelor’s degree in Business, Information Systems, or a related field</li><li>2+ years of experience as a Business Analyst or Product Analyst</li><li>Skills in BA stakeholder management, elicitation of information, and BA artifacts documentation</li><li>Proficiency in using Atlassian tools, particularly Jira and Confluence</li><li>Solid understanding of the software development life cycle (SDLC) and Agile methodologies</li><li>Proven ability to translate business requirements into Agile product documentation</li><li>Strong interpersonal and communication skills for effective cross-functional collaboration</li><li>Excellent command of written and spoken English (B2+ level)</li><li>Working proficiency in Greek</li></ul>Nice to have<ul><li>SAP Retail experience</li><li>Ability to operate effectively in a fast-paced, iterative product development environment</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

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