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At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. T he Talent Acquisition Operations Manager is a key leadership role responsible for managing and optimizing the operational aspects of the talent acquisition function supporting candidate onboarding. This position focuses on managing teams across EMEA (primarily Greece, Adria Region, Egypt, UK &amp; Ireland), and overseeing all onboarding activity (from offer through to hire). It involves implementing efficient workflows, driving data-driven insights, and ensuring a seamless candidate experience. The manager collaborates with stakeholders across the organization to align talent acquisition strategies with business objectives. Key Responsibilities: <ul><li>Team Leadership &amp; Development: Lead and mentor a team of TA Operations professionals, across multiple Geos, fostering a culture of innovation, accountability, and professional growth.</li><li>Service Delivery: Working in partnership with the TA team to ensure successful delivery to the Operation - ensuring successful and timely completion and compliance of all onboarding activity including, background checks, contracting, onboarding documentation requirements, payroll activity etc.</li><li>Process Optimization: Continuously review and refine TA processes, workflows, and tools to enhance efficiency, effectiveness, and scalability. Identify opportunities for automation, standardization, and streamlining of operations to improve productivity, enhance efficiency and accuracy, and reduce time-to-fill metrics. Development and implementation of relevant AI tools.</li><li>Data Analysis and Reporting: Develop and maintain recruitment metrics, analytics reports, and dashboards to measure the effectiveness of talent acquisition strategies, track key performance indicators (KPIs), and provide actionable insights. Utilize data-driven approaches to identify trends, optimize processes, and make informed decisions.</li><li>Applicant Tracking System (ATS) Management: Oversee the administration, configuration, and optimization of the applicant tracking system. Ensure data integrity, system updates, and compliance with data privacy regulations. Provide training and support to recruiters and hiring managers on effective use of the ATS.</li><li>Compliance and Policy Adherence: Ensure compliance with relevant labor laws, regulations, and company policies throughout the talent acquisition process. Collaborate with legal and HR teams to establish and update recruitment-related policies, procedures, and practices in alignment with compliance requirements. Collaborate and engage with 3rd party vendors for payroll registrations and with Government authorities for employment registrations where applicable</li><li>Vendor &amp; Budget Management: Strategically manage a portfolio of talent acquisition vendors, negotiating contracts and evaluating performance to ensure maximum value.</li><li>Candidate Experience: Champion a proactive and data-driven approach to enhancing the candidate and hiring manager experience. Implement feedback loops and leverage insights to continuously refine our hiring journey and build our employer brand</li><li>Stakeholder Collaboration: Collaborate closely with Leaders across multiple Departments including TA, HR, Finance, Legal, Operations and other stakeholders to align TA strategies with business objectives. Provide guidance and support on operational aspects, including process improvement, technology adoption, and compliance. Provide regular updates and reports on recruitment activities, challenges, and successes</li><li>Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies in talent acquisition operations. Proactively identify opportunities to enhance operational efficiency, optimize candidate experience, and drive continuous improvement in recruitment processes.</li></ul> Qualifications and Skills: <ul><li>Extensive experience in talent acquisition, recruitment operations, or a related field, with a focus on process optimization and operational management.</li><li>Experience of managing onboarding, including background check completion, contracting processes, onboarding documentation requirements, etc.</li><li>Leadership experience with strong team management, communication, and stakeholder management skills.</li><li>Experience of working across multiple Geo's within EMEA.</li><li>Experience of working with relevant 3rd party vendors and authorities for the purposes of hiring related registrations</li><li>Strong knowledge of end-to-end recruitment processes, applicant tracking systems (strong preference Workday experience) and recruitment technologies.</li><li>Proficiency in data analysis, metrics reporting, and utilizing recruitment analytics to drive insights and improvements.</li><li>Solid understanding of employment laws, regulations, and compliance best practices.</li><li>Strong project management capabilities, including the ability to lead and execute complex projects with cross-functional teams.</li><li>Strategic mindset with the ability to align operational strategies with talent acquisition and organizational goals.</li><li>Innovative and forward-thinking mindset, staying updated on industry trends and emerging technologies to drive recruitment excellence.</li></ul>

Talent Acquisition Operations Manager - EMEA

Our Sales Support Team plays a crucial role in ensuring that both restaurant and retail partners have everything they need to succeed on Wolt. From onboarding new partners to updating menus and product lists, based on the Wolt brand and standards, our team makes sure everything runs smoothly for our partners and customers.As a member of the Sales Support team, you will play a key role in both onboarding new partners and providing ongoing support to ensure a smooth and high-quality experience. This includes establishing effective communication channels, maintaining service standards, assisting partner growth through data-driven insights, and collaborating with internal teams to resolve urgent needs and share best practices.What you’ll be doing<ul><li>Venue Onboarding – Successfully onboarding new partner venues onto the Wolt platform and ensuring optimal access at necessary times;</li><li>Training &amp; Support – Training our partner venues on how to use Wolt’s tools and equipment to operate effectively and independently;</li><li>Quality &amp; Satisfaction Checks – Ensuring our portfolio of stores reach the highest Wolt service standards by conducting regular quality and satisfaction assessments;</li><li>Sales &amp; Operational Support – Assisting the Account Management and Merchant teams with partner-related administrative tasks, coordination, and performance-boosting initiatives;</li><li>Merchant Requests &amp; Issue Resolution – Responding to partner inquiries and resolving onboarding, contract, and operational issues in collaboration with our Support team;</li><li>Menu &amp; Assortment Management – Leading updates and improvements to restaurant menus and retail assortments on the platform;</li><li>Equipment &amp; Tech Management – Overseeing equipment enrollment, inventory tracking, and resolving technical issues related to merchant operations;</li><li>Process Improvement – Identifying bottlenecks, suggesting improvements, and taking ownership of projects aimed at enhancing partner satisfaction and operational efficiency;</li><li>Collaboration – Working closely with internal teams to ensure a seamless and high-quality experience for both new and existing partners, while staying agile as the company continues to grow.</li></ul>Our humble expectations&nbsp;<ul><li>Detail-Oriented &amp; Organized – You enjoy structure and keeping things running smoothly;</li><li>Customer-Focused – Previous experience in customer service, administration, or sales support is a plus;</li><li>Tech-Savvy – Comfortable working with digital tools and managing data;</li><li>Great Communicator – You’ll be in regular contact with merchants and internal teams;</li><li>Fluent in Greek &amp; English – Both languages are essential;</li><li>Valid Driver's License – Ability to travel for onsite partner visits and training sessions;</li><li>Bonus Points – Experience in the restaurant, retail, or e-commerce industry is a plus!</li></ul>What we offer<ul><li>✨ A Fun &amp; Dynamic Work Environment – Work with a supportive, international team;</li><li>📈 Career Growth – Opportunities to learn and develop within Wolt;</li><li>🍔 Wolt Perks – Discounts on Wolt orders &amp; modern work equipment;</li><li>⚖️ Work-Life Balance – Enjoy flexibility in your work routine.</li></ul>

Sales Support Associate

Responsibilities: <ul><li>Define the daily distribution plan in accordance with the warehousing operations capacity and in close coordination with the &nbsp;customer service team.</li><li>Allocate portion of the distribution activity to the inhouse fleet and ensure maximum productivity.</li><li>Notify the logistics providers about the daily collection needs and pick up slots and secure capacity for the daily transportation and distribution needs.</li><li>Ensure on time orders delivery, follow up and manage exceptions.</li><li>Collect logistics providers KPIs data as an input for performance evaluation of the providers and similarly for the inhouse fleet drivers.</li><li>Create reports and participate in strategic distribution network design actions related to service and cost reduction improvement areas.</li></ul>&nbsp;Candidate’s Profile: <ul><li>Bachelor’s degree in Logistics or Supply Chain. MBA will be considered a strong plus.</li><li>At least 2 years’ experience in a similar role ideally in a logistics company or industrial firm.</li><li>Very good knowledge of the logistics industry in regards to groupage, LTL and FTL services.</li><li>Very good use of MS Office</li><li>Proficient in English language</li><li>Results driven personality with high service sensitivity, strong communication skills and resilience to handle pressure.</li><li>Ability to think analytically and solve problems</li><li>Team spirit with the ability to adapt to a dynamic work environment</li></ul>&nbsp;Benefits <ul><li>Competitive renumeration in line with the market standards</li><li>Great working environment</li><li>Professional growth opportunities</li><li>Private health insurance coverage</li><li>Company bus transportation</li></ul>

Distribution Planner (958)

We are a talented and engaged team of more than 1,500 people. Each and every one of us is the secret ingredient of Coca-Cola Tria Epsilon, member of Coca-Cola HBC Group, the world’s largest bottler and partner of The Coca-Cola Company. Our every day mission is to delight our consumers. For the past 55 years we produce in our 6 plants in Greece &amp; Cyprus and deliver to our million consumers a unique 24/7 product portfolio. Our success comes from us working together as one team to make a positive difference for the local communities we serve. About your new Job:As a Trainee Business Developer, you will:<ul><li>Ensure business continuity by substituting and shadowing Business Developers in your Area Sales Manager’s (ASM) team.</li><li>Manage customer relationships, drive sales, and secure excellent in-store execution following Business Developer’s guidance.</li><li>Adapt quickly to different routes, priorities, and customer needs, making you a valuable partner to both the company and our clients.</li><li>Gain hands-on experience and relevant commercial capabilities that prepare you for future appointments into a Business Developer role through specialized internal academies.</li></ul>What You’ll Do:<ul><li>Visit customers daily, alongside another Business Developer to maintain strong relationships and identify opportunities for growth.</li><li>Execute sales activities, merchandising standards, and activations, ensuring brand visibility and availability according to Business Developer’s guidance.</li><li>Support the market with insights by collecting and sharing customer information.</li><li>Manage company assets placed in customer locations responsibly.</li><li>Use our digital tools to access real-time insights and maximize effectiveness in the field.</li><li>Collaborate with your Sales Team Leader (STL), ASM, and cross-functional teams (e.g., Trade Marketing) to deliver results.</li></ul>What You’ll Bring:<ul><li>University degree (AEI/TEI or equivalent).</li><li>Previous experience in sales, Horeca or in small retail will be considered an advantage.</li><li>Valid driving license.</li><li>Availability and flexibility to move across territories within your assigned ASM area.</li><li>Ability to work independently, always focusing on customer needs.</li><li>Strong results orientation, passion for sales, and ambition to grow your career.</li></ul>How We Will Support You:<ul><li>We will equip you with clear guidelines for market activation and best-in-class sales tools, enabling you to monitor your work and understand your progress.</li><li>You will continuously develop your selling skills through our Sales Academies, gaining access to the latest techniques and best practices in sales.</li></ul>

Trainee Business Developer North Greece (HoReCa)

In this role, you will be responsible for the sales activities within Energy Industries division. Each day, you will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities. The work model for the role is: hybrid (#LI-hybrid) This role is contributing to the Energy Industries Sales Team in Greece. You will be mainly accountable for:<ul><li>Ensuring efficient marketing activities and&nbsp;communicating&nbsp;value&nbsp;proposition&nbsp;for&nbsp;our products and services&nbsp;to&nbsp;our&nbsp;customers.&nbsp;</li><li>Following Division’s sales strategy and developing business&nbsp;based on our established base&nbsp;and specific financial targets.&nbsp;</li><li>Identifying&nbsp;and driving the development of new market opportunities in the designated market.&nbsp;</li><li>Managing&nbsp;administrative procedures in sales processes&nbsp;(offers, solutions, cost, reports, tool&nbsp;updates&nbsp;etc.)&nbsp;</li><li>Ensuring a positive customer experience throughout the sales process, understanding&nbsp;customers&nbsp;needs, promoting&nbsp;ABB’s services,&nbsp;visiting&nbsp;customers&nbsp;and&nbsp;providing solutions.&nbsp;</li><li>Coordinating with other internal teams for&nbsp;maintaining&nbsp;effective customer relationships&nbsp;</li></ul> Qualifications for the role:<ul><li>You have&nbsp;at least&nbsp;5 years of experience in&nbsp;technical&nbsp;sales&nbsp;</li><li>University Degree in Electrical/ Mechanical Engineering will be highly appreciated&nbsp;</li><li>Strong Computer literacy&nbsp;(MS&nbsp;Office ,SAP&nbsp;,Salesforceκ&nbsp;etc.)&nbsp;</li><li>Excellent command of English&nbsp;and Greek Language&nbsp;</li><li>Strong&nbsp;Communication and Negotiation&nbsp;skills&nbsp;</li><li>A collaborative approach&nbsp;with proven ability to develop and manage customer relationships&nbsp;</li><li>Ability to travel / Driver’s license (you can expect frequent business travel to customer&nbsp;locations&nbsp;mainly within&nbsp;Greece, but also Cyprus&nbsp;and ABB locations abroad)&nbsp;</li></ul> Benefits We also offer our employees the following benefits:<ul><li>Receive attractive remuneration based on your experience and skills</li><li>Work from Home Days based on local policy</li><li>Additional financial benefits, such as annual bonus and internal share purchase program.</li><li>Private medical plan (including offers for family members)</li><li>Private Pension Plan</li><li>Seize individual development and training opportunities, from job specific to soft skills.</li></ul>

Sales Engineer (Automation – Solutions)

We're currently looking for&nbsp;full-time&nbsp;Support Associates to join our team in Thessaloniki! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.Please note that this is an on-site position for candidates based in Thessaloniki. :)&nbsp; If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Thessaloniki's food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>Next stepsIf you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!&nbsp;We will be reviewing applications on an on-going basis, so send through your application ASAP&nbsp;:)

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