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Intellectica is recruiting an experienced&nbsp;Dispatch Manager&nbsp;on behalf of a dynamic and well-established freight forwarding company specializing in road logistics solutions across Greece and key markets. The role is based in Thessaloniki, Greece, and reports directly to the CEO. The ideal candidate will be responsible for overseeing and optimizing daily transportation planning and dispatch operations.Key activities and responsibilities of this role include:<ul><li>Managing end-to-end freight forwarding operations by ensuring smooth coordination of shipments, from planning and execution to delivery</li><li>Planning and dispatching daily transport schedules for road freight operations, ensuring timely and cost-efficient deliveries</li><li>Monitoring transport progress and updating internal systems to reflect accurate movement statuses</li><li>Communicating proactively with customers regarding schedules, delays, and delivery confirmations</li><li>Managing and maintaining transport documentation, waybills, and compliance with regulatory requirements</li><li>Collaborating with internal departments such as customer service and accounting to streamline processes</li><li>Identifying and addressing any deviations from planned routes or service standards</li><li>Contributing to continuous improvement initiatives aimed at enhancing dispatch efficiency and customer satisfaction</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field</li><li>Professional certifications in logistics or supply chain management are advantageous</li><li>Minimum of&nbsp;5 years&nbsp;of experience in a dispatch or transport coordination role within the freight forwarding or logistics sector</li><li>Familiarity with international trade regulations, customs procedures, and compliance requirements</li><li>Strong understanding of road freight operations, routing, and transport regulations</li><li>Proficiency in Microsoft Office (Word, Excel) and experience with ERP and CRM systems</li><li>Fluency in English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Ability to evaluate complex data sets, derive insights, and make informed decisions to optimize operations</li><li>Exceptional interpersonal, negotiation, and presentation skills for interacting with diverse stakeholders</li><li>A deep understanding of customer needs and the ability to deliver superior service</li><li>Keen understanding of market dynamics and a strong focus on identifying and seizing growth opportunities</li><li>Comfortable working in a dynamic, fast-paced environment with changing priorities</li><li>Excellent organizational skills with the ability to manage multiple tasks efficiently</li></ul>

Dispatch Manager int-0321

Intellectica is recruiting an experienced&nbsp;Line Manager (Italy)&nbsp;on behalf of a leader in international transportation and logistics solutions, specializing in seamless and efficient connections across key markets. The role is based in Thessaloniki, Greece, and reports directly to the CEO. The ideal candidate will be responsible for overseeing and managing all operations related to freight forwarding between Italy and Greece, ensuring operational excellence, driving profitability, and maintaining exceptional customer satisfaction.Key activities and responsibilities of this role include:<ul><li>Managing end-to-end freight forwarding operations between Italy and Greece, by ensuring smooth coordination of shipments, from planning and execution to delivery</li><li>Developing and implementing effective strategies for managing import/export operations</li><li>Overseeing freight operations, including supplier negotiations to secure competitive pricing and ensure quality service</li><li>Analyzing operational metrics to identify trends, improve efficiency, and enhance service delivery</li><li>Monitoring profitability by managing budgets, controlling costs, and ensuring timely invoicing and documentation closure</li><li>Maintaining and growing relationships with key accounts by delivering tailored solutions and addressing customer needs proactively</li><li>Continuously monitoring market trends and competitor activities to identify opportunities for differentiation and growth</li><li>Providing daily and periodic reports to management, highlighting key performance indicators, challenges, and strategic recommendations</li><li>Ensuring all operations adhere to international trade regulations, customs procedures, and internal standards</li><li>Working closely with cross-functional teams to ensure seamless coordination and operational success</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field</li><li>Professional certifications in logistics or supply chain management are advantageous</li><li>Minimum of 8 years of experience&nbsp;managing Italy groupage lines&nbsp;in an international transport environment, with at least 3 years in a managerial capacity</li><li>In-depth knowledge of transport logistics, including trucking, shipping modes, and supply chain optimization</li><li>Familiarity with international trade regulations, customs procedures, and compliance requirements</li><li>Proficiency in Microsoft Office (Word, Excel) and experience with ERP and CRM systems</li><li>Fluency in English and&nbsp;Italian&nbsp;(both written and spoken)</li></ul>Core competencies of a successful candidate:<ul><li>Ability to evaluate complex data sets, derive insights, and make informed decisions to optimize operations</li><li>Exceptional interpersonal, negotiation, and presentation skills for interacting with diverse stakeholders</li><li>A deep understanding of customer needs and the ability to deliver superior service</li><li>Proven ability to lead teams, build trust, and foster collaboration across departments</li><li>Keen understanding of market dynamics and a strong focus on identifying and seizing growth opportunities</li><li>Comfortable working in a dynamic, fast-paced environment with changing priorities</li><li>Excellent organizational skills with the ability to manage multiple tasks efficiently</li></ul>

Line Manager int-0296

Intellectica is recruiting a dedicated and dynamic&nbsp;Import Operator&nbsp;on behalf of a leading freight forwarding company. Based in Thessaloniki, Greece and reporting directly to the Line Manager, the ideal candidate will play a vital role in ensuring the seamless and efficient importation of goods while maintaining compliance with customs regulations and company policies.Key activities and responsibilities of this role include:<ul><li>Scheduling and booking shipments from overseas, ensuring that goods are picked up, transported, and delivered on time</li><li>Preparing and verifying all necessary import documentation to meet customs and regulatory requirements, helping to secure smooth and compliant customs clearance</li><li>Acting as the primary point of contact between customers, carriers, customs brokers, and internal teams to resolve any issues, provide updates, and ensure effective shipment tracking</li><li>Maintaining accurate records of shipments in internal systems and generating reports on the status and performance of import operations</li><li>Ensuring that all operations adhere to both internal standards and external regulatory requirements, thereby supporting the company’s commitment to reliable and on-time deliveries</li><li>Maintaining accurate and up-to-date records of customer interactions, and service issues in the CRM system</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>1-3 years of experience in an import/export, customer support, or a similar role, preferably in the logistics or freight forwarding industry</li><li>A bachelor’s degree in Supply Chain Management will be considered a plus</li><li>Proficiency in Microsoft Office Suite and CRM software</li><li>Fluency in Greek, English, and Italian is required</li><li>Completed military obligations (if applicable)</li></ul>Core competencies of a successful candidate:<ul><li>Strong communication and interpersonal skills</li><li>Customer-focused approach with a passion for delivering exceptional service</li><li>Proactive, problem-solving approach</li><li>Ability to prioritize tasks and work effectively in a dynamic environment</li></ul>

Import Operator int-0292

Turn activity into insight: transform PR, influencer, and media inputs into clear summaries and reporting that help the team make sharper decisions, always keeping accuracy and consistency high; bring plans to life by supporting the delivery of the Communications Plan and key brand initiatives.Help shape major moments: contribute to flagship projects like the Ikos Kissamos Launch and Sani Rebranding, ensuring the right details, assets, and coordination are in place to execute smoothly.Create polished communications outputs: support the team with presentation-ready materials, visuals, formatting, and proofreading so our work is always crisp, consistent, and on-brand.Enable outstanding PR &amp; influencer experiences: coordinate visit logistics end-to-end with agencies and operations, from itineraries and services to follow-up, so every stay is seamless and memorable.Strengthen our communications engine: maintain trackers, contact lists, and reporting systems that keep our PR activity organized, visible, and easy to action across markets.Support premium content platforms: contribute to initiatives like Ikos &amp; Sani Magazines, helping gather content, ensure quality, and keep workflows on track.What will you bring?Up to 2 years of experience in Marketing, Communications related fields (client, agency or consultancy).Strong interpersonal skills are essential; we’re looking for someone who’s naturally confident building relationships, warm, professional, and comfortable collaborating with a wide range of stakeholders (internal teams, agencies, media and influencers).Proactivity, Entrepreneurship mindset and ready to take ownership.We are not asking for extensive background in Hospitality, but strong Passion for the métier and Sensitivenes to the luxury word will be evaluated.Team Player used to work in high international environments; proficient in English (this is a must as the candidate will work 80% of the time in English); other languages (German, French, Spanish, Greek) will be highly valued.Proved track record succeeds in fast-paced environments where flexibility and agility are key to deliver outputs.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

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