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Η ομάδα μας μεγαλώνει και αναζητούμε άτομα για να ενισχύσουν το τμήμα καθαριότητας στις παρακάτω θέσεις:<ul><li>Υπεύθυνος Οροφοκομίας</li><li>Βοηθός Υπεύθυνου Οροφοκομίας</li><li>Προσωπικό Καθαριότητας</li></ul>Απαιτήσεις:<ul><li>Υπεύθυνος Οροφοκομίας/Βοηθός Υπεύθυνου Οροφοκομίας</li><li>Προϋπηρεσία τουλάχιστον 2-3 ετών σε αντίστοιχη θέση σε ξενοδοχειακή μονάδα</li><li>Ικανότητα οργάνωσης και συντονισμού ομάδας</li><li>Άριστη γνώση των διαδικασιών καθαριότητας και υγιεινής σε ξενοδοχειακό περιβάλλον</li><li>Ικανότητα επίλυσης προβλημάτων και διαχείρισης παραπόνων</li><li>Καλή γνώση της ελληνικής και αγγλικής γλώσσας</li><li>Εξαιρετικές οργανωτικές και επικοινωνιακές δεξιότητες</li><li>Ικανότητα εργασίας υπό πίεση και διαχείριση χρόνου</li><li>Προσωπικό Καθαριότητας:</li><li>Προηγούμενη εμπειρία σε αντίστοιχη θέση θα θεωρηθεί πλεονέκτημα</li><li>Ικανότητα να εργάζεστε ανεξάρτητα και ως μέλος ομάδας</li><li>Υπευθυνότητα και προσοχή στη λεπτομέρεια</li><li>Υπομονή και ευγένεια προς τους πελάτες</li></ul>Αν θέλεις να γίνεις μέλος μιας δυναμικής ομάδας με προοπτικές εξέλιξης, στείλε την αίτησή σου σήμερα!____________________________________Our team is growing, and we are looking for individuals to strengthen our housekeeping department in the following positions:<ul><li>Housekeeping Manager</li><li>Assistant Housekeeping Manager</li><li>Housekeeping Staff</li></ul>Requirements:Housekeeping Manager / Assistant Housekeeping Manager<ul><li>At least 2-3 years of experience in a similar role in a hotel environment</li><li>Ability to organize and coordinate a team</li><li>Excellent knowledge of cleaning and hygiene procedures in a hotel environment</li><li>Problem-solving skills and ability to manage guest complaints</li><li>Good knowledge of Greek and English</li><li>Excellent organizational and communication skills</li><li>Ability to work under pressure and manage time effectively</li></ul>Housekeeping Staff:<ul><li>Previous experience in a similar role will be considered an advantage</li><li>Ability to work independently and as part of a team</li><li>Responsibility and attention to detail</li><li>Patience and courtesy towards guests</li></ul>If you want to be part of a dynamic team with opportunities for growth, apply today!

Οροφοκομία / Housekeeping

Provide, achieve, maximise and exceed Guest’s satisfaction and organizational profitability by providing a very high-end personalized Resort service while still offer a warm, relaxed, yet refined ambiance with a sense of place. Organizes all aspects of Housekeeping to the highest professional standards, perform all tasks in accordance with the standards established and in accordance with the Standard Operating Procedures as per One&amp;Only Standards.Key Duties and Responsibilities<ul><li>Inspect all housekeeping work areas for cleanliness and neatness.</li><li>Check to ensure that all villas before arrival are prepared to standard.</li><li>Inform Director of Rooms and any other related departments of all guest complaints</li></ul><ul><li>Inform Resort Manager of any problems encountered during shift.</li><li>Assist with work schedules, payroll, and ensure that all other operational concerns are handled within the management guidelines of the company.</li><li>The cleanliness of the assigned areas of the hotel, the efficient running of the housekeeping, laundry and the purchase, storage, inventory and issuance of supplies and equipment.</li><li>Ensure that Guest Villas, corridors and public areas are properly cleaned daily.&nbsp; Inspect these areas on a daily basis and submit work orders to the Director of Engineering as and when required.</li><li>Ensure that the Laundry Department runs efficiently and that the proper chemicals are used.</li><li>Prepare Housekeeping Department’s Budget.</li><li>Ensure Housekeeping P&amp;L is ready monthly for monthly meeting with the Finance Department.</li><li>Ensure that an effective and complete training program is implemented and that all employees are well trained.&nbsp;</li><li>Ensure that the Standard and Procedures manual of the Housekeeping Department is updated as and when necessary</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Bachelor's degree</li><li>Minimum 4 years of experience in a similar position</li><li>Very good verbal and written command of the English language.</li><li>Excellent written and oral communication skills required.</li><li>Strong leadership, organizational, analytical and interpersonal communication skills.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Leadership qualities, along with strong organizational and decision-making skills</li><li>Strong professional communication skills, including ability to provide outstanding customer satisfaction,</li></ul>maintain positive employee relations and effectively train team members<ul><li>Knowledge of safety procedures</li><li>Ability to work in a fast paced, stressful work environment</li><li>Ability to use word processing and spreadsheet software, and proprietary hotel software</li></ul>

Executive, Housekeeper (6563)

•Welcome and escort VIP guests, Marriott Bonvoy Elite members, and special-category guests according to brand standards. •Ensure all guest preferences, profiles, and special requests are anticipated and fulfilled proactively. •Maintain strong guest engagement and personalized service delivery throughout the guest journey (pre-arrival, arrival, in-house, and departure). •Resolve guest concerns and service recovery cases promptly, diplomatically, and in alignment with Marriott’s “Brilliant Service” philosophy. •Conduct daily lobby presence to ensure smooth operations and enhanced guest interaction. •Ensure consistent delivery of The Luxury Collection’s signature rituals, personalized touches, and guest recognition programs. Operational &amp; Administrative Responsibilities •Coordinate with all operational departments (Housekeeping, F&amp;B, Spa, Engineering, Concierge, Sales) to ensure seamless service delivery. •Oversee daily VIP reports, arrival preparation, room inspections, and amenities placement. •Manage guest feedback through internal platforms: GXP, Medallia, GuestVoice, and TripAdvisor/Online Reputation Management tools. •Ensure proper documentation of guest preferences in the PMS and CRM systems for future stay personalization. •Support front office operations during peak periods when required. Brand Standards &amp; Compliance •Guarantee full adherence to Marriott Luxury Collection brand standards, operational guidelines, and guest service protocols. •Train team members on guest interaction standards, upselling techniques, and service recovery procedures. •Participate in quality audits (LRA, Brand Standard Audits) and implement improvement action plans where needed. Leadership &amp; Team Collaboration •Support the Front Office Manager in supervising and coaching Guest Relations Agents, Lobby Ambassadors, and Concierge teams. •Provide ongoing feedback, skill development, and performance support to ensure luxury-level service delivery. •Foster a culture of teamwork, empathy, and excellence in guest service. Guest Loyalty &amp; Recognition •Ensure correct implementation of Marriott Bonvoy Elite recognition benefits. •Promote loyalty program enrolments and educate guests about member benefits. •Review loyalty reports to ensure personalized engagement and targeted service enhancements.Education &amp; Experience •Bachelor’s degree in Hospitality Management or related field preferred. •Minimum 2–3 years of experience in guest relations, front office, or luxury hospitality roles. •Previous experience with Marriott brands or other luxury chains (preferred). Skills &amp; Competencies •Strong leadership, communication, and interpersonal skills. •Exceptional attention to detail and passion for personalized service. •Ability to manage guest situations with tact and diplomacy. •Strong knowledge of PMS systems (Opera Cloud/Opera PMS preferred). •Fluent in English; additional languages highly desirable (Greek, Russian, French, Arabic, etc.). •Professional grooming and presentation in line with luxury standards.Applicants must have the legal right to work in the European Union at the time of application. Visa sponsorship is not available for this position.montly payment, accommodation, meals provided, hotel uniform, arrival pick up1.600 euro net monthly

Job Ads Housekeeper Νησιά Αιγαίου, Tourism / Hotels

οροφοκομία / housekeeping

Esperia Group

executive, housekeeper (6563)

One&Only Resorts

guest relations manager

Marriott Bonvoy

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