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The new&nbsp;Odera Tinos Autograph Collection&nbsp;hotel, featuring 77 rooms (including 2 restaurants, 3 bars, a spa, a conference center with a capacity of 120 people, and a beach bar), is seeking a:Guest Relations AgentRequired Qualifications &amp; Skills:<ul><li>Previous experience in a similar position at 5-star boutique hotels in Greece or abroad.</li><li>Communicating with guests prior to their arrival and welcoming them in accordance with established procedures.</li><li>Identifying guest needs and preparing for special requests.</li><li>Informing guests about the hotel facilities and promoting hotel services.</li><li>Ensuring guest satisfaction and addressing guest requirements effectively.</li><li>Excellent collaboration with the Reception and Reservations departments.</li><li>Experience in managing special guest requests effectively.</li><li>Proficiency in computer skills and knowledge of hotel management software.</li><li>Graduate of a Tourism Management School.</li></ul>What We Offer:<ul><li>Continuous training and professional development.</li><li>Competitive salary based on qualifications.</li><li>High-quality accommodation and meals.</li><li>A supportive and excellent working environment.</li><li>Career advancement opportunities within the company.</li></ul>If you meet the qualifications, we’d be delighted to welcome you to our team!

Guest Relations Agent

A Guest Relations Agents needs to deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and transferring telephone calls, escorting guests to their rooms and showing all hotel facilities.Applicant’s main accountabilities:<ul><li>Manage the efficient operation of the Guest Relations Office engaging in all related tasks and procedures</li><li>Respond to special requests from guests and follow up to ensure that their needs have been met successfully</li><li>Listen to and address possible complaints effectively</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Operate relevant switchboard, call center and reservations software as per all Front Office related activities</li><li>Excellent personal presentation at all times</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field.</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably German, Russian, French, Italian or Hebrew) would be considered as extra asset.</li><li>Minimum 2 years of relevant experience in a 5* property</li><li>Knowledge of hotel management software (Protel) is an advantage.</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

A Front Office Receptionist needs to deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and transferring telephone calls, escorting guests to their rooms and showing all hotel facilities.Applicant’s main accountabilities:<ul><li>Manage the efficient operation of the Front Office engaging in all related tasks and procedures (check in-out, welcoming guests, payments/orders process, deal with any special requests, complaints etc.)</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Operate relevant switchboard, call center and reservations software as per all Front Office related activities</li><li>Excellent personal presentation at all times</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field.</li><li>Master’s degree or equivalent in Hospitality, Business Administration or relevant field would be considered as extra asset.</li><li>Minimum 2 years of relevant experience in a 5* property</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably French, German, Russian, Italian or Hebrew) would be considered as extra asset</li><li>Knowledge of hotel management software (Protel) is an advantage</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Front Office Receptionist

Job Responsibilities<ul><li>Clean and tidy all areas to the standard cleanliness within time limits.</li><li>Clean rooms, hallways, lobbies, lounges, restrooms, corridors, stairways, locker rooms and other work areas, so that hotel standards are met.</li><li>Create daily job lists and record all serviced rooms.</li><li>Report on any shortages, damages, or security issues.</li><li>Maintain equipment in good condition.</li><li>Polish silver accessories and metalwork such as fixtures and fittings.</li><li>Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.</li><li>Check stocking levels of all consumables.</li><li>Comply with health and safety regulation and act in line with company policies and licensing laws.</li><li>Observe precautions required to protect hotel and guest property, and report damage, theft, and/or any found items.</li><li>Handle reasonable guests’ complaints/requests and inform others when required.</li></ul>Job Requirements<ul><li>Minimum 3 years’ experience, ideally within a 5* Luxury Hotel</li><li>Flexibility and adaptability</li><li>Team spirit</li><li>High school diploma is a plus</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Hotel Maid – MYK.MAID

Job Responsibilities:<ul><li>Clean and tidy all areas to the standard cleanliness within time limits.</li><li>Clean rooms, hallways, lobbies, lounges, restrooms, corridors, stairways, locker rooms and other work areas, so that hotel standards are met.</li><li>Create daily job lists and record all serviced rooms.</li><li>Report on any shortages, damages, or security issues.</li><li>Maintain equipment in good condition.</li><li>Polish silver accessories and metalwork such as fixtures and fittings.</li><li>Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.</li><li>Check stocking levels of all consumables.</li><li>Comply with health and safety regulation and act in line with company policies and licensing laws.</li><li>Observe precautions required to protect hotel and guest property, and report damage, theft, and/or any found items.</li><li>Handle reasonable guests’ complaints/requests and inform others when required.</li></ul>Job Requirements<ul><li>Minimum 3 years’ experience, ideally within a 5* Luxury Hotel</li><li>Flexibility and adaptability</li><li>Team spirit</li><li>High school diploma is a plus</li></ul>Katikies Hotel Group Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code of interest and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

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