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Στην&nbsp;ΙΚΕΑ,&nbsp;μοιραζόμαστε κοινές αξίες και μια μοναδική εταιρική κουλτούρα. Εργαζόμαστε με αφοσίωση και προσήλωση στην ποιότητα, διατηρώντας πάντα μία ανθρώπινη προσέγγιση. Δημιουργούμε ένα υποστηρικτικό περιβάλλον, εστιάζοντας στη βελτίωση της καθημερινότητας των πελατών, των συναδέλφων και της κοινωνίας.&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; Για τo κατάστημα&nbsp;ΙΚΕΑ&nbsp;στην&nbsp;Ρόδο,&nbsp;αναζητούμε&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Communication &amp; Interior Design Advisor&nbsp;&nbsp;Αναφερόμενος/η στoν&nbsp;Shop Manager,&nbsp;οι κύριες αρμοδιότητές σoυ είναι :<ul><li>Διασφαλίζεις τον σχεδιασμό υψηλού επίπεδου χώρων σύμφωνα με τις ανάγκες και προδιαγραφές του πελάτη</li><li>Εφαρμόζεις τις τεχνικές της εταιρίας μας εξασφαλίζοντας ασφαλείς και λειτουργικές λύσεις για τον πελάτη</li><li>Παρέχεις την καλύτερη δυνατή εξυπηρέτηση στον πελάτη και πετυχαίνεις τον στόχο πωλήσεων</li><li>Συμβουλεύεσαι και ακολουθείς τα εγχειρίδια της ΙΚΕΑ για κάθε ενέργεια που αφορά το κομμάτι του&nbsp;Communication &amp; Interior design</li><li>Υποστηρίζεις το σχέδιο δράσης του καταστήματος και του εμπορικού ημερολογίου</li><li>Δεσμεύεσαι προσωπικά για την διεκπεραίωση όλων των εργασιών που σου ανατίθενται με υπευθυνότητα, εντός των ορισμένων χρονοδιαγραμμάτων και σύμφωνα με τις ρουτίνες της εταιρίας</li></ul>&nbsp;Απαραίτητα προσόντα:<ul><li>Πτυχίο κατά προτίμηση στο χώρο του σχεδιασμού, εσωτερική διακόσμησης και αρχιτεκτονικής</li><li>Γνώση και εμπειρία σε AutoCAD 2D/3D &amp; σχεδιαστικά Προγράμματα (Sketchup)</li><li>Πολύ καλή επικοινωνία και δημιουργία σχέσεων εμπιστοσύνης με τον πελάτη</li><li>Διάθεση εύρεσης πρακτικών λύσεων στους προβληματισμούς και τις ανάγκες διαφορετικών πελατών</li><li>Ικανότητα εργασίας υπό πίεση και αυστηρές προθεσμίες (προτεραιοποίηση εργασιών)</li><li>Αποτελεσματική συνεργασία με συναδέλφους και προϊσταμένους</li><li>Δημιουργική σκέψη που να υποστηρίζεται από εμπορική ικανότητα και αισθητική</li><li>Γνώση MS Office/ Outlook</li><li>Καλή γνώση Αγγλικής γλώσσας</li></ul>&nbsp;Επιθυμητά Προσόντα:<ul><li>Κατά προτίμηση 6 μήνες έως 1 χρόνο εμπειρία σε Merchandising</li><li>Γνώση και εμπειρία σε Revit</li></ul>&nbsp;Τι Προσφέρουμε:Στην&nbsp;ΙΚΕΑ,&nbsp;πιστεύουμε στη δύναμη των ανθρώπων και δημιουργούμε ένα περιβάλλον, όπου όλοι μπορούν να αναπτυχθούν και να εξελιχθούν μαζί μας.💰&nbsp;Ανταγωνιστικό Πακέτο Αποδοχών: Με πλήρες πακέτο παροχών &amp; επιπλέον παροχές🩺&nbsp;Υγεία &amp; Ευεξία:&nbsp;Ομαδικό πρόγραμμα ασφάλισης ζωής &amp; ιατρικής κάλυψης💻&nbsp;Ανάπτυξη Υπαλλήλων: 40+ ώρες ετήσιας εκπαίδευσης για συνεχή εξέλιξη🚀&nbsp;Ευκαιρίες Καριέρας: 8/10 θέσεις εργασίας καλύπτονται εσωτερικά🛍️&nbsp;Εκπτώσεις: Προνομιακές τιμές σε προϊόντα ΙΚΕΑ &amp; άλλα brands του Ομίλου Fourlis🌍&nbsp;Συμπεριληπτικό Περιβάλλον: Διεθνής, φιλική και πολυπολιτισμική ομάδα.&nbsp;Οι Άνθρωποι που Αναζητούμε:✔&nbsp;Δίνουν το παράδειγμα&nbsp;και αναζητούν συνεχώς βελτιώσεις και καινοτόμες λύσεις.✔&nbsp;Υποστηρίζουν τους συναδέλφους&nbsp;και αναλαμβάνουν πρωτοβουλίες.✔&nbsp;Επικεντρώνονται στον πελάτη&nbsp;και προσφέρουν εξαιρετική εξυπηρέτηση.✔ Έχουν το θάρρος να επαναπροσδιορίσουν υπάρχουσες λύσεις και να σκέφτονται&nbsp;δημιουργικά.✔ Διαθέτουν&nbsp;πάθος&nbsp;για τη ζωή στο&nbsp;σπίτι&nbsp;και το λιανεμπόριο.&nbsp;Ας Κάνουμε Μαζί τη Διαφορά!Γίνε μέλος της οικογένειας&nbsp;ΙΚΕΑ!&nbsp;Στείλε το βιογραφικό σου σήμερα και ξεκίνα το ταξίδι σου μαζί μας.

Communication & Interior Design Advisor

•Welcome and escort VIP guests, Marriott Bonvoy Elite members, and special-category guests according to brand standards. •Ensure all guest preferences, profiles, and special requests are anticipated and fulfilled proactively. •Maintain strong guest engagement and personalized service delivery throughout the guest journey (pre-arrival, arrival, in-house, and departure). •Resolve guest concerns and service recovery cases promptly, diplomatically, and in alignment with Marriott’s “Brilliant Service” philosophy. •Conduct daily lobby presence to ensure smooth operations and enhanced guest interaction. •Ensure consistent delivery of The Luxury Collection’s signature rituals, personalized touches, and guest recognition programs. Operational &amp; Administrative Responsibilities •Coordinate with all operational departments (Housekeeping, F&amp;B, Spa, Engineering, Concierge, Sales) to ensure seamless service delivery. •Oversee daily VIP reports, arrival preparation, room inspections, and amenities placement. •Manage guest feedback through internal platforms: GXP, Medallia, GuestVoice, and TripAdvisor/Online Reputation Management tools. •Ensure proper documentation of guest preferences in the PMS and CRM systems for future stay personalization. •Support front office operations during peak periods when required. Brand Standards &amp; Compliance •Guarantee full adherence to Marriott Luxury Collection brand standards, operational guidelines, and guest service protocols. •Train team members on guest interaction standards, upselling techniques, and service recovery procedures. •Participate in quality audits (LRA, Brand Standard Audits) and implement improvement action plans where needed. Leadership &amp; Team Collaboration •Support the Front Office Manager in supervising and coaching Guest Relations Agents, Lobby Ambassadors, and Concierge teams. •Provide ongoing feedback, skill development, and performance support to ensure luxury-level service delivery. •Foster a culture of teamwork, empathy, and excellence in guest service. Guest Loyalty &amp; Recognition •Ensure correct implementation of Marriott Bonvoy Elite recognition benefits. •Promote loyalty program enrolments and educate guests about member benefits. •Review loyalty reports to ensure personalized engagement and targeted service enhancements.Education &amp; Experience •Bachelor’s degree in Hospitality Management or related field preferred. •Minimum 2–3 years of experience in guest relations, front office, or luxury hospitality roles. •Previous experience with Marriott brands or other luxury chains (preferred). Skills &amp; Competencies •Strong leadership, communication, and interpersonal skills. •Exceptional attention to detail and passion for personalized service. •Ability to manage guest situations with tact and diplomacy. •Strong knowledge of PMS systems (Opera Cloud/Opera PMS preferred). •Fluent in English; additional languages highly desirable (Greek, Russian, French, Arabic, etc.). •Professional grooming and presentation in line with luxury standards.Applicants must have the legal right to work in the European Union at the time of application. Visa sponsorship is not available for this position.montly payment, accommodation, meals provided, hotel uniform, arrival pick up1.600 euro net monthly

Guest Relations Manager

Must be able to identify and qualify new accounts that have the potential to generate revenue for the resort for both Rooms and Food and Beverage, as well as manage the existing account base to increase sales through repeat business. Sales Manager must meet and exceed forecast of revenue and room night production, as well as sales activity goals outlined in the annual plan.Under the direction of the Director of Sales, the incumbent will handle the allocated source markets for the Resort.Duties include, but are not limited to, developing new key accounts, building on existing accounts and achieving sales goals.The position is based in Athens and requires business trips to the property during its operational period.&nbsp;Job Responsibilities<ul><li>Identify, solicit and develop existing and new accounts,</li><li>Represent company in designated events (IE Trade Shows, Product Launches Etc.),</li><li>Travel as designated to conduct sales presentations,</li><li>Develop and monitor action plans for designated accounts in order to meet departmental goals,</li><li>Coordinate incentive programs with designated accounts as needed,</li><li>Act as a liaison between the Company and the client; serve as the spoke person on behalf of the company,</li><li>To ensure delivery of best support and customer service to clients,</li><li>To anticipate and address clients’ needs in order to exceed their expectations,</li><li>To plan, organize and host client events, familiarization trips, trade and consumer shows, and internal clients/ hotels’ sales,</li><li>Plan and conduct creative site inspections,</li><li>To identify and profile new market opportunities,</li><li>To use approved presentation materials &amp; procedures to ensure brand consistency,</li><li>To create an outstanding brand image in every interaction with clients,</li><li>To maintain a high level of product and service awareness in order to explain and sell services and facilities to clients effectively,</li><li>To plan and provide clients’ training sessions, as needed and required, in order to enhance clients’ productivity and improve revenue generation,</li><li>To maintain a high level of competition product knowledge, market intelligence and pricing and to make recommendations for strategic or tactical amendments to rates,</li><li>To set high performance standards and to pursue aggressive goals,</li><li>To strive for constant improvements and to take responsibility for achieving business results,</li><li>Maintaining rate integrity and maximizing yield opportunities in cooperation with revenue management,</li><li>Negotiate cooperative marketing programs and work closely with Brand Communications in ensuring brand integrity with assigned account’s channels of distribution,</li><li>Communicate contractual and promotional rate information to assigned accounts,</li><li>Provide on-going support / account maintenance including inventory and billing issues,</li><li>Ensure internal and hotel departments understand issues related to assigned accounts,</li><li>Coordinate and up-date departmental reports as designated,</li><li>Acts with a degree of independence as liaison with both internal and external clients; Handle clients’ requests and complaints as appropriate.</li></ul>&nbsp;Job Requirements&nbsp;<ul><li>Minimum of five (5) years’ experience in a similar position,</li><li>Sales oriented individual,</li><li>Excellent verbal/written communication skills,</li><li>Strong background in all aspects of leisure sales,</li><li>Strong Command of the English Language,</li><li>Ability to handle multiple tasks.</li></ul>&nbsp;

Senior Manager, Sales (6555)

The Rooms Division Manager oversees the overall operations of Front of House, Housekeeping, and Laundry departments, ensuring the highest standards of personalized guest service and operational efficiency. This role ensures every aspect of the guest journey, from arrival to departure is handled with warmth, precision, and professionalism that reflects the One&amp;Only brand.By leading, training, and motivating a diverse team, the Rooms Division Manager is responsible for maximizing guest satisfaction, departmental performance, and profitability, while maintaining a refined and welcoming atmosphere across all guest touchpoints.&nbsp;Key Duties and Responsibilities<ul><li>Define and implement a seamless and personalized service standard across Front Office, Housekeeping, and Laundry.</li><li>Ensure all guest arrivals and departures are executed flawlessly, unique to the One&amp;Only Kea Island experience.</li><li>Oversee the handling of guest requests, preferences, and special occasions, ensuring timely and thoughtful responses.</li><li>Actively engage with guests throughout their stay, building relationships and ensuring personalized attention.</li><li>Promote, plan, and coordinate special experiences such as private dinners, weddings, and vow renewals.</li><li>Review guest feedback and implement continuous improvement initiatives to enhance service quality.</li><li>Manage all aspects of Front Office functions including Reception, Concierge, Bell/Door, and Guest Relations.</li></ul><ul><li>Ensure professional handling of all guest communications, both internal and external.</li><li>Supervise room assignments, upgrades, and allocation to optimize occupancy and guest satisfaction.</li><li>Maintain accurate guest profiles and histories in Opera PMS.</li></ul><ul><li>Oversee billing, check-in/check-out processes, and ensure accuracy in financial transactions.</li><li>Coordinate with Transportation and Buggy Service Teams for guest arrivals, departures, and transfers.</li></ul>Housekeeping Operations<ul><li>Oversee the cleanliness and maintenance of all guest rooms, villas, and public areas, ensuring they meet One&amp;Only standards.</li><li>Implement effective room inspection and quality control systems.</li><li>Manage daily room allocations, turndown services, and special cleaning requests.</li><li>Ensure the Housekeeping team adheres to safety, hygiene, and uniform standards.</li><li>Collaborate with Engineering to report and follow up on maintenance issues.</li><li>Maintain adequate inventory of linens, amenities, and supplies with efficient cost control.</li></ul>Laundry Operations<ul><li>Supervise all laundry processes including guest laundry, staff uniforms, and linen operations.</li><li>Ensure quality control standards for cleanliness, stain treatment, and fabric care.</li><li>Oversee proper maintenance and operation of laundry machinery and equipment.</li><li>Implement sustainable and efficient laundry practices to reduce waste and operational costs.</li><li>Coordinate uniform issuance and ensure all staff uniforms are maintained to brand standard.</li></ul>Leadership &amp; Team Development<ul><li>Lead and motivate a diverse team across multiple departments to achieve high levels of engagement and performance.</li><li>Conduct regular training programs on service excellence, grooming, safety, and brand standards.</li><li>Foster teamwork, communication, and professional growth within and between departments.</li><li>Conduct regular meetings to review departmental performance, challenges, and action plans.</li><li>Maintain a visible management presence throughout the resort.</li></ul>Administration<ul><li>Develop departmental SOPs and ensure full compliance across Front Office, Housekeeping, and Laundry.</li><li>Manage departmental budgets, cost controls, and inventories to achieve financial goals.</li><li>Ensure all operations comply with health, safety, and environmental standards.</li><li>Handle emergency situations effectively and participate in crisis management and fire safety procedures.</li><li>Support the Resort Management Team by performing Duty Manager shifts as required.</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Degree or Diploma in Hospitality Management or a related field.</li><li>Minimum 3 years’ experience in a similar Rooms Division leadership role within luxury hospitality.</li><li>Strong knowledge of Front of House, Housekeeping, and Laundry operations.</li><li>Proficient in Opera PMS and Microsoft Office Suite.</li><li>Strong leadership, organizational, and communication skills.</li><li>Excellent command of English; additional languages are an advantage.</li><li>Proven ability to manage and motivate large teams with diverse skill sets.</li><li>Strong understanding of budgeting, inventory control, and cost management.</li><li>Passionate about delivering exceptional guest experiences with attention to detail and personalization.</li></ul>

Rooms Division Manager (17790)

Assumes responsibility of the smooth operation of the Boutique, maintaining appropriate levels of stock and supplies for the team.&nbsp;Will liaise with all guests in a polite and professional manner.&nbsp;Will prepare any financial reports if required.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Takes responsibility to ensure that all displays are attractive and well maintained.</li><li>Provides a warm and professional manner when interacting with guests and team members.</li><li>Is responsible for all promotional activities and ensuring that targets are met.</li><li>Conducts any additional sales related activities as their role dictates.</li><li>Ensures that any guest preferences are accurately report to the Front Office Team for updating in the SAGA system for future use.</li><li>Follow the brand principles of We Create Joy in every interaction both internally and externally.</li><li>Ensure that the retail outlet is always manned.</li><li>Will maintain any cash floats and record keeping as required by the Finance team.</li><li>Will conduct and support an inventory as directed by the finance team.</li><li>Conduct and helps to compile any reports as requested by the senior management.</li><li>Will partake in any training as required either by their direct manager or One&amp;Only Resorts.</li><li>Will partake in any cross-training activities as and when requested.</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li></ul>&nbsp;&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>High School Diploma</li><li>Minimum 1 year experience Retail agents position preferable in a hotel setting.</li><li>Excellent knowledge of English</li><li>Computer Literacy</li><li>Telephone Etiquette</li></ul>&nbsp;This position is for the summer season of 2025.SkH&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Agent, Retail (6705)

The Head of Sales drives commercial performance, stabilises event operations, and builds a strong pipeline of qualified leads across all Scorpios locations. This role blends strategic sales &amp; events leadership with hands-on event execution, ensuring every guest experience aligns with the brand’s culture, values, and aesthetic standards. Acting as a cross-functional leader, the Head of Sales &amp; Events designs concepts, manages teams, and supports multiple verticals—including F&amp;B, wellness, and hospitality. This role requires a creative, non-traditional mindset to identify and expand commercial opportunities beyond conventional event spaces, transforming them into meaningful expressions of the Scorpios world. The Head of Sales &amp; Events establishes internal processes, trains and mentors local teams, serves as the central communication link between departments, and carries full revenue accountability—owning seasonal sales targets, driving performance, and leading lead generation, nurturing, and conversion efforts across all properties.Opportunities For All&nbsp;Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.ResponsibilitiesSales &amp; Lead Generation<ul><li>Develop and implement multi-location sales strategies to attract events, brand collaborations, wellness activations, retreats, partnerships, and F&amp;B experiences etc.</li><li>Build and maintain a strong lead pipeline through proactive outreach, networking, and strategic relationship management, including trade shows and industry events.</li><li>Manage client relationships from first contact through event execution, ensuring alignment with Scorpios’ brand values.</li><li>Guide teams to deliver personalized service while implementing effective sales strategies to maximize revenue.</li><li>Develop targeted outreach for key markets (EU, US, Middle East etc) and build relationships with agencies, planners, DMCs, and HNW networks.</li><li>Implement upsell and cross-sell initiatives across F&amp;B, hotel stays, wellness, and cultural programming.</li><li>Develop location-specific strategies aligned with market trends, ensuring local teams can execute effectively.</li></ul>Event Planning &amp; Execution<ul><li>Develop innovative concepts to drive sales activations and enhance engagement.</li><li>Oversee the full lifecycle of events, including planning, contracting, budgeting, logistics, and post-event evaluation.</li><li>Coordinate with all scorpios departments: F&amp;B, Operations, Music, PR/Marketing, and Guest Experience teams for seamless execution of the strategic sales and event plans.</li><li>Maintain consistency in event quality and brand presentation across all locations and scorpios properties.</li><li>Collaborate with third-party vendors to create a Scorpios vendor blueprint while ensuring operational alignment; in a global and local level.</li><li>Identify upsell opportunities during planning and execution to maximize revenue, for all scorpios locations.</li><li>Lead post-event commercial follow-up to secure repeat business and partnerships.</li></ul>Stabilisation &amp; Process Building<ul><li>Create templates, workflows, and communication flows to streamline processes.</li><li>Implement a CRM-driven strategy to track leads, client communication, follow-ups, and conversion metrics.</li></ul>Team and Training Development<ul><li>Train local teams on sales protocols, event standards, client communication, and brand ethos.</li><li>Mentor teams to ensure professionalism, storytelling, and service excellence.</li><li>Support onboarding on new members.</li></ul>Communication &amp; Cross-Functional Collaboration<ul><li>Serve as the communication bridge between departments involved in event creation and delivery.</li><li>Provide clear reporting on sales status, leads, contracts, and event outcomes.</li></ul>360° Lifestyle Brand Experience<ul><li>Create seamless multi-concept guest experiences across F&amp;B, Wellness and Hospitality.</li><li>Design bundled experience offerings to drive incremental revenue and increase average event value.</li></ul>Revenue &amp; Performance Management<ul><li>Own full event P&amp;L and ensure profitable execution.</li><li>Analyse sales performance and implement corrective strategies.</li><li>Monitor competitor pricing and market trends to adjust positioning and packages.</li><li>Collaborate with Finance on revenue forecasting and tracking.</li></ul>&nbsp;Rooms Commercial Strategy &amp; Performance<ul><li>Develop and execute room sales strategies for Scorpios hotel component.</li><li>Collaborate with Head of Hotels and Revenue teams on pricing, segmentation, and distribution channels.</li><li>Drive improvements in ADR, RevPAR, and occupancy across all openings and existing properties.</li><li>Identify commercial opportunities for peak periods, long stays, prepayment packages, and buyouts.</li></ul>Pre-Opening Sales<ul><li>Lead creation of sales materials (fact sheets, floor plans, rate cards, villa specifications, visual assets) in collaboration with Marketing team.</li><li>Lead creation of Sales Materials</li></ul>Distribution &amp; Agency Management<ul><li>Ensure Scorpios is accurately represented across GDS, the website, OTA-light channels, and agency platforms.</li><li>Manage relationships with luxury networks, DMCs, UHNW agencies, and travel advisors.</li></ul>Requirements&nbsp;<ul><li>Internal drive and willingness to work in a challenging, and fast-paced work environment</li><li>Sales-driven mindset with proven ability to convert leads into revenue</li><li>Strong negotiation skills, including pricing, contracting, and yield optimization</li><li>Strategic approach to sales planning, forecasting, and identifying new revenue streams.</li><li>Technical proficiency with CRM platforms (Salesforce, Revinate, HubSpot) and workflow tools (Asana)</li><li>Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team</li><li>High-achiever mindset with a sense of work perfectionism</li></ul>Benefits&nbsp;Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values diversity and is committed towards its employees.

Head of Sales

Handles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales Office and come directly to the property (e.g., 150 covers and above). Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.&nbsp;CANDIDATE PROFILE&nbsp;&nbsp;Education and Experience&nbsp;Required:• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.OR• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.&nbsp;Preferred:• Catering sales experience.&nbsp;CORE WORK ACTIVITIES&nbsp;Managing Sales Activities• Handles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales Office and come directly to the property (e.g., 150 covers and above).• Manages the sales efforts for the property including local corporate and social catering.• Responds to incoming catering opportunities for the hotel. Identifies, qualifies and solicits new catering business to achieve personal and property revenue goals.• Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive.• Understands the overall market (e.g.,competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.• Closes the best opportunities for the property based on market conditions and property needs.• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.• Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.• Designs, develops and sells creative catered events.• Maximizes revenue by up-selling packages and creative food and beverage.• Manages catering sales revenue and operation budgets, and provides forecasting reports.• Develops menus that drive sales.• Assists with selling, implementation and follow-through of catering promotions.• Executes and supports Marriott’s Customer Service Standards and property’s Brand Standards.• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).• Participates in and practices daily service basics of the brand (e.g.,,Marriott Hotel and Resorts Spirit to Serve Daily Basics, Renaissance Hotels and Resorts Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).• Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.• Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.• Contracts and closes local catering and social business and confirms that business is turned over properly and in a timely fashion for quality service delivery.• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.• Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue.&nbsp;Building Successful Relationships• Works collaboratively with off-property sales channels (e.g., Group Sales within the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify that sales efforts are coordinated, complementary and not duplicative.• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to maintain guest satisfaction.• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceeds their expectations, while building a relationship and loyalty to Marriott.• Gains understanding of the property’s primary target customer and service expectations. Develops a close working relationship with operations to execute strategies at the property level.&nbsp;

Catering Sales Executive (NE)

The ideal candidate should have experience in managing a restaurant within a luxury hotel or resort setting, with a focus on providing exceptional service, training, and leadership.Responsibilities: -Manage the daily restaurant operations to ensure the smooth running of the outlet, including effective management of staffing levels -Train, motivate, and coach employees, ensuring staff are delivering the Atlantica values, philosophy and standards of service excellence -Implement effective procedures for food and beverage quality control, presentation, and service according to the company's standards -Manage guest feedback and resolve complaints in a timely and satisfactory mannerBenefits -Competitive salary and other benefits (as per local legislation) -Advanced opportunities for professional growth -Accommodation and board -Participation in educational programs -Diverse and multicultural environments -Professional skills development&nbsp;Requirements -2+ years of experience in a restaurant management position within a luxury hotel or resort. Previous experience with Marriott brands or other luxury chains (preferred). -Proven experience in managing and supervising teams, with the ability to motivate and build morale -Excellent organizational, communication, and problem-solving skills with strong attention to detail&nbsp; -Excellent command of the English language&nbsp; -Passion for delivering exceptional guest experiences. -Applicants must have the legal right to work in the European Union at the time of application. Visa sponsorship is not available for this position.Monthly payment, accommodation, meals provided, hotel uniform, arrival pick up, 1.800 euro net monthly

Restaurant Manager

Are you hungry to be a part of the World's largest portfolio of billion-dollar food and beverage brands? Then now is the time to explore the opportunities of PepsiCo.A career at PepsiCo means working in a culture where everyone's invited. Here, you can dare to be yourself. By showing up, you'll have the opportunity to learn, develop, and grow. Our supportive teams can fuel your professional goals to make a global impact. Join us. Dare for Better.PepsiCo Hellas currently employs around 1000 people at its 2 sites, including our headquarters in Athens. With well-known strong brands such as Pepsi, Lay’s, Quaker and Lipton, we are constantly ranked in the Top 3 Employers in the Country. We pride ourselves on being a great place to work and were rewarded for the 9th time with the Top Employer certification Greece and Europe. Joining PepsiCo means joining a dedicated team where innovation and forward thinking are encouraged.Responsibilities<ul><li>Achieve assigned execution objectives, designing, and implementing a specific action plan per assigned point of sale of Away From Home</li><li>Execute subscribed commercial and promotional agreements with clients in POS: product references</li><li>Detect and taking advantage of POS appointed opportunities aiming to improve merchandising and product exposition.</li><li>Grow the AFH Business through influential stakeholder management on the field</li><li>Develop our product portfolio through generating demand for some of the most loved brands across the Globe</li></ul>QualificationsWe'll teach you what you need to know, but we do have a few minimum requirements:<ul><li>Effective Communication &amp; Confidence in challenging the status quo</li><li>Build Win-Win Relationships &amp; Be a Trustworthy partner</li><li>Act as owner &amp; Identify new Sales Opportunities</li><li>Learning Agility&nbsp;&nbsp;</li><li>Dealing with ambiguity</li><li>Agility/Resilience</li><li>Innovative thinking</li><li>Critical thinking</li><li>Analytical/Numerical Skills - Utilise Data to generate Sales</li><li>Strong passion for sales</li><li>Typically has a Bachelor’s Degree in any field (Must Have)</li><li>A minimum of 1-2 years of successful Sales and/or Consumer Goods experience preferred.</li><li>Industry Knowledge preferred</li><li>English linguistic skills</li></ul>

TT Sales Representative Santorini

Four Seasons Resort Mykonos is seeking a Sales Manager who will drive revenue by managing key accounts, prospecting new business, and maintaining accurate sales plans.&nbsp; They handle group inquiries, represent the property at trade events, and collaborate on marketing strategies. The role ensures seamless communication across departments while leveraging sales systems to deliver exceptional client service.This role will be for Four Seasons Resort Mykonos, but will be based in Athens. What you will do:<ul><li>Manage key accounts and prospects to maximize revenue in line with budget objectives.&nbsp;</li><li>Drive new business through proactive prospecting and conversion of accounts.&nbsp;</li><li>Maintain accurate call objectives, action plans, and account information.&nbsp;</li><li>Represent the property at trade fairs and industry events to promote the brand.&nbsp;</li><li>Handle group and event inquiries, ensuring smooth handover to internal teams.&nbsp;</li><li>Collaborate on marketing strategies and contribute to annual planning processes.&nbsp;</li><li>Prepare and execute quarterly sales action plans and participate in sales blitz activities.</li></ul> What you bring:<ul><li>Proven experience in sales within hospitality or a related industry.</li><li>Strong account management and business development skills.</li><li>Excellent communication and negotiation abilities.</li><li>Ability to manage multiple priorities and meet deadlines.</li><li>Familiarity with sales systems (e.g., Delphi, Opera) and strong administrative skills.</li><li>Knowledge of market trends and competitor analysis</li><li>A proactive, results-driven mindset with attention to detail.</li></ul> All applicants must possess the legal right to work in Greece.

Sales Manager (Permanent) REQ10365830

Daily Operations:&nbsp;Supervise and coordinate daily operations of assigned outlets (restaurants, bars, lounges) for smooth and efficient service.Team Leadership:&nbsp;Lead, motivate, and support outlet teams, including managers, supervisors, and service employees.Service Standards:&nbsp;Ensure all outlets maintain 5-star service levels in line with brand guidelines.Communication:&nbsp;Act as the key link between the F&amp;B department and outlet leadership, ensuring clear direction and alignment.Culinary Coordination:&nbsp;Work closely with the culinary team to guarantee timely, high-quality food delivery.Guest Experience:&nbsp;Drive guest satisfaction through proactive engagement, service recovery, and attention to detail.Service Monitoring:&nbsp;Oversee service flow and guest experience across outlets, stepping in as needed.Compliance:&nbsp;Ensure team compliance with hygiene, safety, and grooming standards.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager Kos 

Operational Leadership: Oversee the daily operations of multiple F&amp;B outlets, ensuring smooth service and alignment with brand and company standards.Team Management: Lead, train, and motivate outlet managers, supervisors, and service teams to achieve high performance and exceptional guest experience.Guest Experience: Ensure each outlet delivers personalized, efficient, and high-quality service in line with 5-star hospitality standards.Financial Performance: Monitor budgets, control costs, and analyze sales reports to maximize profitability while maintaining service excellence.Quality &amp; Standards: Enforce hygiene, safety, and service procedures across all outlets, conducting regular audits and training sessions.Coordination: Collaborate with the Culinary, Events, and Beverage teams to support menu development, promotions, and special events.Continuous Improvement: Review guest feedback and implement action plans to drive service enhancement and operational efficiency.Reporting: Provide performance updates, forecasts, and recommendations to the Food &amp; Beverage Manager and Executive Team.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Senior Manager Kos  

As the Assistant Food and Beverage Manager, you will play a pivotal role in supporting the seamless execution of our culinary and service operations. Working closely with the Food and Beverage Manager, you will contribute to the overall success of our establishment by assuming a range of responsibilities that span both managerial and operational domains.Responsibilities: -Assist in the day-to-day management of food and beverage operations, ensuring smooth and efficient service delivery. -Oversee the implementation of operational procedures, including inventory management, order processing, and quality control. -Contribute to maintaining high standards of customer service, addressing customer inquiries and concerns in a professional and timely manner. -Contribute to the maintenance of a high level of cleanliness and hygiene in both the kitchen and dining areas. -Collaborate with the Food and Beverage Manager on financial analysis and reporting related to F&amp;B operations. -Stay abreast of industry trends and customer preferences to keep our offerings fresh and exciting. -Lead by example, setting the standard for impeccable service. Work closely with the front-of-house team to create a seamless and memorable dining experience for our guests.Benefits: -Competitive salary and other benefits (as per local legislation) -Advanced opportunities for professional growth -Accommodation and board -Participation in educational programs -Diverse and multicultural environments -Professional skills development&nbsp;Requirements: -Bachelor's degree in hospitality management or related field -3 years of experience as an F&amp;B Assistant or similar role. Previous experience with Marriott brands or other luxury chains (preferred). -Extensive knowledge of food and beverage service, including industry trends and best practices -Strong leadership, communication, and interpersonal skills -Ability to work under pressure and handle multiple tasks simultaneously -Excellent organizational and time management skills, with the ability to prioritize tasks effectively -Proficient in English with an excellent command of the language -Proficient knowledge of MS Office -Applicants must have the legal right to work in the European Union at the time of application. Visa sponsorship is not available for this position.Monthly payment, accommodation, meals provided, hotel uniform, arrival pick up, 2.100 euro net monthly&nbsp;

Assistant F&B Manager

As a&nbsp;Pastry Chef&nbsp;your responsibilities include:<ul><li>Responsible for the pastry section of the kitchen in close collaboration with the Executive Chef</li><li>Creating baked goods menu, including breads, pastries, desserts,</li><li>Assisting the Executive Chef in creating menu recipes and developing pastry items</li><li>Ensuring food quality, presentation, decoration and plating are maintained at the highest standard for all dishes</li><li>Assisting the Executive Chef with food inventory, stocking and ordering</li><li>Ensuring HACCP and all other regulations are maintained and staff is trained in sanitation practices</li><li>Training, guiding and directing pastry kitchen staff</li><li>Maintaining food cost</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Degree in culinary arts</li><li>Prior experience as Pastry Chef</li><li>Work well in a team</li><li>Team management skills</li><li>Excellent communication skills</li><li>positive and approachable attitude</li><li>Passionate about hospitality with an energetic and polite personality</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.grApply now

Pastry Chef 

Bartender is responsible to provide professional and customer focused service to our guests, ensuring a memorable experience for guest. He/She will work closely with the Culinary and Service teams to ensure One&amp;Only service standards exceed the experience of the guest. Will work with the FB Leadership team to establish trainings and implementing plans that will help the team exceed the departmental goals.&nbsp;Key Areas of Job Responsibility&nbsp;<ul><li>Maintain complete knowledge of service requirements for assigned function</li><li>Knowing all Liquor brands, beers and non-alcoholic beverages ordered.</li><li>Characteristics/description of wines/champagnes ordered.</li><li>Designated glassware, ingredients, preparation method and garnishes required</li><li>Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.</li><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Ensure that standards are maintained at a superior level daily.</li><li>To be proficient in the History of the Specialty Outlets and act as an ambassador to it</li><li>Well knowledge of the Outlet’s menus and promotional activities.</li><li>To ensure the smooth preparation of the bar side-stations, mise-en-place and bar set-ups as per outlets and One&amp;Only standards.</li><li>To assist with any other duties that are required by the Food and Beverage management or another member of the Resort management team.</li></ul>&nbsp;&nbsp; &nbsp;&nbsp;Skills, Experience &amp; Qualifications&nbsp;<ul><li>At least 2 years’ experience at a similar level</li><li>Excellent knowledge of English</li><li>Excellent Communication skills&nbsp;</li><li>Workplace training from within a high standard resort environment.</li><li>An understanding of the preparation, delivery and services associated with the highest standards found in international hospitality environment.</li><li>Experience in luxury resort would be an advantage but not a requirement.</li></ul>

Bartender 6680

Main responsibilities<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Ensures customer service consistent with the LHW standards.</li><li>Ensures full compliance to SOPs, policies (including security) and brand standards.</li><li>In charge of restaurant operations during all restaurant functions including mise en place (preparations) and service.</li><li>Assists in all training sessions organized by the F&amp;B / Restaurant Manager.</li><li>Responsible for cash handling.</li><li>In charge of controlling bar &amp; wine inventories.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting company appearance and uniform standards.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handles complaints and oversees the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Contributes to the achievement of financial goals by enforcing upselling techniques.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>A keen eye for detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation &amp; daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Captain – SANT.CAP

To support the Outlet Manager or Outlet Senior Manager in overseeing the daily operation of the outlet, ensuring service excellence, guest satisfaction, and smooth team coordination. The Outlet Assistant Manager plays a key operational role on the floor, supervising service teams, maintaining standards, and ensuring an efficient workflow throughout service periods.This role contributes to the outlet’s success by ensuring consistent execution of brand standards, supporting team development, and maintaining a positive and organized work environment.Key ResponsibilitiesOperational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager kos

Main Responsabilities<ul><li>Responsible for F&amp;B Operation functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Assistant F&B Manager - SANT.ASS.FB.MGR

Main Responsabilities<ul><li>Oversees F&amp;B Operations functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Food & Beverage Manager - SANT.FB.MGR

The Front Desk Shift Leader is responsible for managing his/her shift and guide the Front Desk Agents. Their main focus is to ensure that guests receive a highly personalized experience, which aligns with the hotel's brand, providing an exceptional guest experience.&nbsp;Key Responsibilities:<ul><li>Collaborates with the Front Desk Supervisor to evaluate Front Desk Agents' performance.</li><li>Participates actively in training programs to enhance personal and team growth.</li><li>Maintains high standards of behavior, appearance, and professionalism at all times.</li><li>Greets all guests in a friendly, courteous, and respectful manner.</li><li>Addresses guest complaints in a prompt and appropriate manner to ensure guest satisfaction.</li><li>Manages check-ins, check-outs, and reservations, ensuring proper guest room satisfaction to meet the guest preferences.</li><li>Works closely with various departments to fulfill guest needs and requests, ensuring smooth operations across the hotel.</li><li>Takes on additional duties as assigned by the Front Desk Supervisor, contributing to the efficient operation of the Front Desk.</li><li>Ensures a high level of customer service is maintained, upholding the hotel's values and standards</li><li>Performing other related duties as required by the hotel.</li></ul>&nbsp;Requirements<ul><li>BA in Hospitality and Tourism Management or relevant studies.</li><li>Excellent knowledge of the Greek and the English language – knowledge of any other language would be considered an asset.</li><li>Excellent knowledge of Opera PMS.</li><li>2 years minimum experience as a Front Desk Shift Leader&nbsp;in a 4 or 5* Luxury Hotel</li></ul>&nbsp;Company offers:<ul><li>Fixed Term Contract (season 2026)</li><li>Career development opportunities</li><li>Excellent working environment.</li><li>Accommodation and meals on all working days.</li><li>Transportation from/to staff houses.</li></ul>

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