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Aoristou

FullTime

OnSite

The purpose of this function is&nbsp;the operate&nbsp;Perishables (AP)&nbsp;shipments to the highest standards with the expectation to deliver a consistently excellent customer experience.&nbsp;&nbsp;This includes, but is not limited to, transport and customs arrangements, shipment&nbsp;monitoring&nbsp;and active communication with customers and KN stakeholders. Additionally, interaction with&nbsp;third party&nbsp;suppliers&nbsp;may be&nbsp;required.&nbsp;What we would like you to bring<ul><li>Perishables operational tasks (transport planning, customs, status monitoring and updates, pre-alerts)&nbsp;</li></ul><ul><li>Pro-active customer communication via email, phone or dedicated online&nbsp;portals&nbsp;</li></ul><ul><li>Communication with both internal and external stakeholders&nbsp;</li><li>Handling of exceptions, deviations and customer escalation</li><li>24/7 Operations and availability&nbsp;</li></ul>What's in it for you<ul><li>Analyze KPIs (internal and external)</li><li>Create performance overviews (weekly, monthly, quarterly)</li><li>Collaborate with international teams, both internal and external</li><li>Gain knowledge across different MOTs</li><li>Support KN Stations in various countries</li><li>Report on milestone completeness and timeliness</li><li>Provide reason coding for milestone reporting</li><li>Monitor live shipments</li><li>Coordinate transportation to ensure on-time performance compliance</li></ul>

Job Ads It Support Specialist Μακεδονία, Warehouse / Logistics

gs air logistics perishables operational care specialist 24/7

Kuehne+Nagel

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