LastWeek

LastThreeDays

Today

Aoristou

FullTime

Hybrid

Remote

We are seeking a Business Analyst in the Retail domain to join our dynamic team, serving as a vital connection between Store Operations, Franchise business stakeholders, and technology delivery teams.This role involves managing business requirements for store technology solutions using Agile methodologies to ensure efficient and value-driven delivery.Office location: Gerakas, Athens.On-site presence: 2-3 days per week.Responsibilities<ul><li>Act as the primary liaison between Store Operations and product/technology teams</li><li>Facilitate discovery sessions including requirement workshops</li><li>Elicit, analyze, and document business requirements related to store operations processes and technology platforms</li><li>Collaborate with stakeholders to define clear problem statements, desired outcomes, and acceptance criteria</li><li>Support technology solutions such as Store Backoffice, Electronic Shelf labels, SAP for stores and tailor-made solutions</li><li>Identify process and system improvement opportunities that improve throughput, accuracy, labor efficiency, and service levels</li><li>Assess operational impacts of new features and support change management activities</li><li>Support User Acceptance Testing (UAT) by developing test scenarios, validating outcomes, and coordinating defect resolution</li><li>Ensure solutions meet both functional and non-functional business requirements</li><li>Use Jira to manage requirements, user stories, defects, and backlog prioritization</li><li>Use Confluence to document business processes, functional requirements, solution designs, and decision logs</li><li>Maintain clear, traceable documentation that supports transparency and cross-team alignment</li><li>Provide clear communication of status, risks, dependencies, and trade-offs to stakeholders</li></ul>Requirements<ul><li>Bachelor’s degree in Business, Information Systems, or a related field</li><li>2–4 years of experience as a Business Analyst or Product Analyst</li><li>Strong experience using Atlassian tools, particularly Jira and Confluence</li><li>Solid understanding of software development life cycle (SDLC) and Agile methodologies</li><li>Proven experience translating business requirements into Agile product artifacts</li><li>Ability to work effectively in cross-functional teams</li><li>Strong written and verbal communication skills</li><li>Ability to operate effectively in a fast-paced, iterative product environment</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Job Ads Laborer Greece, Information Technology / It

business analyst (retail domain)

EPAM Global

Jobily.gr

For Employers

For Job Seekers

Company