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Aoristou

Orismenou

FullTime

OnSite

Job Responsibilities:<ul><li>Provide highest service standards to our guests, welcome them in an exceptionally warm, polite, friendly, and professional manner.</li><li>Anticipate and handle guest issues and concerns in an accurate, efficient, and professional manner, including booking tours, making dinner reservations; arranging for ordering and delivering flowers, amenities; ensuring delivery of parcels and special deliveries to guest rooms; arranging for limousine, airport, and other transportation.</li><li>Initiate and respond to in-person and phone contact with guests to ensure all kind of reservations, excursions upon request, special events and entertainment are executed efficiently; assist guests with booking changes and inquiries regarding reservations.</li><li>Provide personalized solutions; build full knowledge of Resort and hotel facilities, services, and local area.</li><li>Offer any kind of assistance to the Front Office department; collaborate closely with all departments to maintain awareness of new promotions and communicate them effectively to all guests.</li><li>Ensure guest information is updated and accurate at all times.</li><li>Uphold the highest ethical and professional standards.</li><li>Always maintain a high standard of personal appearance and hygiene.</li><li>Ensure excellent response to all guest requests / complaints.</li><li>Maintain confidentiality of guest’s information and follow proper protocol.</li></ul>Job Requirements:<ul><li>Minimum 2 years of experience in a similar position, ideally within a 5* Luxury Hotel</li><li>Excellent knowledge of English language; a second language will be considered as an asset (Especially if speaks Mandarin)</li><li>Computer literacy and experience in Opera / Fidelio programs.</li><li>Strong interpersonal and organizational abilities, problem solving and multitasking.</li><li>Pleasant personality with enviable customer service skills, a team player passionate about the job and focused on providing high quality results.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Concierge-SANT.CON

At Numo Hotels &amp; Resorts, we exist to redefine the essence of hospitality, bringing you a fresh and modern twist—just like our name suggests! We blend a unique, elegant atmosphere with a vibe that goes beyond expectations, all while creating a welcoming and secure space for our amazing team. Our company is built on a foundation of key values: integrity, teamwork, respect, kindness, and creativity. These values drive our actions, foster collaboration and inspire innovation in all that we do.What’s expected<ul><li>Respond timely and in an informative manner to all booking requests arriving by mail, telephone, web booking systems or any other means</li><li>Build and strengthen relationships with existing and new customers to enable future bookings, execute and support the operational aspects of business booked, check if advance payments are made timely</li><li>Maintain reservation records, update room availability on the PMS database, process any modifications or cancellations and communicate with team members as appropriate</li><li>Be fully aware of room types, their locations, layout and specific features, and work on allocation and maximizing yield from room reservations</li><li>Be aware of all room rates, packages, discounts, special offers and other available benefits</li><li>Create and maintain a well-organized database of clientele profiles, updated with special requirements and any other useful information</li><li>Ensure excellent communication with the Front Office Team and coordinate the organization of additional services (such as airport transfer or VIP benefits) offered to the customers at the time of room reservation</li><li>Understand the overall market, be aware of competitors’ strengths and weaknesses, economic trends, supply and demand</li></ul>Requirements<ul><li>2 years minimum experience in similar position in 5-star hotels’ reservations department</li><li>Certificate of studies from accredited School for Tourism</li><li>Excellent command of English language, additional foreign languages (preferably German) would be considered an asset</li><li>Strong computer skills and excellent knowledge of Microsoft office</li><li>Experience in GDS, IDS, OTA’s extranets and Property Management systems, preferably Opera</li><li>Excellent communication skills and teamwork spirit</li><li>Previous working experience with Hilton Hotels &amp; Resorts is considered an additional asset</li></ul>Benefits<ul><li>A salary that makes Mondays better – Competitive pay for your awesomeness.</li><li>Training that’s anything but boring – On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow – Opportunities for professional development at every step.</li><li>Perks that matter – Financial support for life’s big moments and a little extra on your birthday!</li><li>Take advantage of exclusive employee discounts on hotel stays worldwide, made possible through our partnership with a leading international hotel chain. Enjoy dreamy getaways at various destinations around the globe!</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork – We’re stronger together!</li><li>Integrity – Do the right thing, even when no one is watching!</li><li>Respect – We honor all voices, and every idea counts!</li><li>Kindness – A smile goes a long way!</li><li>Creativity – If you can think outside the box and color outside the lines, you’re our kind of person!</li></ul>It’ shouldn’t be just a job, it should be a lifestyle!We are an equal opportunities employer – All applications will be considered as confidential.Only suitable candidates will be contacted.

Reservation Agent

Job Responsibilities:<ul><li>Oversee the front office during the overnight shift,</li><li>Provide a friendly &amp; warm welcome and service to all guests,</li><li>Maintain the main lobby and front desk in a professional order,</li><li>Demonstrate exceptional guest service, being proactive in all guests’ requirements &amp; requests, with their prompt &amp; successful resolution,</li><li>When aware of guest complaints, intervenes to assist the guest with their complaint and takes measures to resolve the issue,</li><li>Ability to answer guest calls and handle them appropriately,</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone,</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest,</li><li>Settle bill accurately through credit card or cash transaction,</li><li>Follow all relevant Health &amp; Safety department regulations &amp; all guest service guidelines,</li><li>Perform end of day duties and prepare reports.</li></ul>Job Requirements:<ul><li>Previous experience of 2 years in a similar position within a 5* property,</li><li>Degree in Hospitality / Tourism (desirable),</li><li>Computer literacy &amp; knowledge of Hospitality PMS software OPERA (desirable),</li><li>Fluency in English &amp; Greek is required,</li><li>The knowledge of a second language will be considered as an asset (especially if Mandarin),</li><li>Excellent personal presentation,</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems,</li><li>Strong communication and interpersonal skills.</li><li>Teamwork spirit,</li><li>Works harmoniously and professionally with co-workers and supervisors,</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation at fully equipped apartments,</li><li>Daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code of interest and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Hotel Night Auditor - SANT.NAUD

Main Responsabilities<ul><li>Responsible for F&amp;B Operation functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Assistant F&B Manager - SANT.ASS.FB.MGR

Main Responsabilities<ul><li>Oversees F&amp;B Operations functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Food & Beverage Manager - SANT.FB.MGR

Provide, achieve, maximise and exceed Guest’s satisfaction and organizational profitability by providing a very high-end personalized Resort service while still offer a warm, relaxed, yet refined ambiance with a sense of place. Organizes all aspects of Housekeeping to the highest professional standards, perform all tasks in accordance with the standards established and in accordance with the Standard Operating Procedures as per One&amp;Only Standards.Key Duties and Responsibilities<ul><li>Inspect all housekeeping work areas for cleanliness and neatness.</li><li>Check to ensure that all villas before arrival are prepared to standard.</li><li>Inform Director of Rooms and any other related departments of all guest complaints</li></ul><ul><li>Inform Resort Manager of any problems encountered during shift.</li><li>Assist with work schedules, payroll, and ensure that all other operational concerns are handled within the management guidelines of the company.</li><li>The cleanliness of the assigned areas of the hotel, the efficient running of the housekeeping, laundry and the purchase, storage, inventory and issuance of supplies and equipment.</li><li>Ensure that Guest Villas, corridors and public areas are properly cleaned daily.&nbsp; Inspect these areas on a daily basis and submit work orders to the Director of Engineering as and when required.</li><li>Ensure that the Laundry Department runs efficiently and that the proper chemicals are used.</li><li>Prepare Housekeeping Department’s Budget.</li><li>Ensure Housekeeping P&amp;L is ready monthly for monthly meeting with the Finance Department.</li><li>Ensure that an effective and complete training program is implemented and that all employees are well trained.&nbsp;</li><li>Ensure that the Standard and Procedures manual of the Housekeeping Department is updated as and when necessary</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Bachelor's degree</li><li>Minimum 4 years of experience in a similar position</li><li>Very good verbal and written command of the English language.</li><li>Excellent written and oral communication skills required.</li><li>Strong leadership, organizational, analytical and interpersonal communication skills.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Leadership qualities, along with strong organizational and decision-making skills</li><li>Strong professional communication skills, including ability to provide outstanding customer satisfaction,</li></ul>maintain positive employee relations and effectively train team members<ul><li>Knowledge of safety procedures</li><li>Ability to work in a fast paced, stressful work environment</li><li>Ability to use word processing and spreadsheet software, and proprietary hotel software</li></ul>

Executive, Housekeeper (6563)

Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li><li>Teamwork spirit.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Receptionist - MYK.REC

Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Job Ads Sales Team Member Κυκλάδες, Tourism / Hotels - Page 2

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reservation agent

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hotel night auditor - sant.naud

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assistant f&b manager - sant.ass.fb.mgr

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food & beverage manager - sant.fb.mgr

Katikies

executive, housekeeper (6563)

One&Only Resorts

receptionist - myk.rec

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receptionist - sant.rec

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