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Job Responsibilities<ul><li>Performs direct sales and customer service,</li><li>Gives advice and guidance on product selection to customers,</li><li>Looking after the visual merchandising of the boutique,</li><li>Dealing with customer queries or complaints when required,</li><li>Be responsible for processing cash/card payments or refunds,</li><li>Balances cash registers with receipts,</li><li>Stocks shelves with merchandise,</li><li>Monitors sales, resolves discrepancies, and prepares sales reports,</li><li>Monitors and coordinates ordering, receipt, and return of merchandise and/or equipment,</li><li>Oversees area stock and merchandising, and take the physical inventory check on a monthly basis,</li><li>Be responsible for security within the store,</li><li>Keeps the store tidy and clean,</li><li>Works within Katikies’ guidelines and corporate policies &amp; procedures.</li></ul>Job Requirements<ul><li>Confident and engaging personality with ability to smile,</li><li>Helpful and polite,</li><li>Understanding of luxury goods’ retail sales,</li><li>Knowledge of inventory techniques.</li><li>Strong communication and interpersonal skills,</li><li>Excellent personal presentation,</li><li>Works harmoniously and professionally with co-workers and supervisors,</li><li>Fluency in English is required,</li><li>The knowledge of a second language will be considered as an asset,</li><li>Graduates Bachelor’s degree and/or diploma in hotel or another related field,</li><li>Computer Knowledge and experience in MS Office (or similar).</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation &amp; Daily meal,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Boutique Associate - GAR.BA

Boutique Associate - SAN.BA

We are seeking an enthusiastic and people-oriented Executive Project Manager to oversee and support the progress and success of key projects across various corporate and hotel operation departments, including Sales, Marketing, Purchasing, IT, Accounting, Finance, Human Resources and others. The Project Manager will serve as the primary point of contact between Board members and the project team, ensuring optimal resource utilization within budget and timeline constraints, monitoring quality standards, managing risks throughout the project lifecycle, and delivering comprehensive project reports.&nbsp;Applicant’s main accountabilities:<ul><li>Develop detailed project plans for multiple departments and lead their execution to achieve operational efficiencies.&nbsp;</li><li>Ensure the optimal use of resources to meet project goals and adhere to KPIs, while staying within budget and timeline constraints.&nbsp;</li><li>Motivate and support department supervisors and team members, ensuring collaboration and productivity.&nbsp;</li><li>Facilitate communication and act as the primary point of contact between Board members and the project teams.&nbsp;</li><li>Ensure project deliverables meet agreed-upon quality standards, aligned with the Group’s objectives and priorities.&nbsp;</li><li>Monitor risks throughout the project lifecycle and adjust plans as necessary.</li><li>Conduct project evaluations and prepare and deliver reports, presentations, and other relevant documents.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Business Administration, Economics, Finance or a STEM-related field.&nbsp;</li><li>Master’s degree or equivalent in Project Management or a related field is considered a valuable asset.&nbsp;</li><li>Mid-level professional experience (3-7 years) in similar role.&nbsp;</li><li>High proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, etc.). Familiarity with project management tools (e.g., Adobe Workfront, Microsoft Project, Monday.com).</li><li>Fluency in English and Greek is required.</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Integrity and confidentiality.&nbsp;</li><li>Strong leadership and organizational skills.&nbsp;</li><li>Exceptional problem-solving and critical-thinking abilities.&nbsp;</li><li>Excellent communication and presentation skills.&nbsp;</li><li>High attention to detail.&nbsp;</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided.&nbsp; Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs.&nbsp; Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance. For more information on our benefits, career development and work philosophy, please have a look at our company page here.&nbsp;

Executive Project Manager

Handling all reservation inquiries efficiently while exhibiting interest, enthusiasm and professional image at all times. Generate and optimize revenue by effectively following the set selling strategies through revenue management. Practice and promote the desired work culture around the four core values.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Exercises proper selling, up-selling, cross selling and suggestive selling technique in order to maximize property revenue.</li><li>Maintains up to date knowledge on sales strategies, rates, products, packages, facilities and inventory at all times.</li><li>Ensures every caller directed to the department receives an optimum level of services and care at all times.</li><li>Consistently follows the IFH call processing standard at all times.</li><li>Handles guest queries, requests and complaints related to reservations in a polite and efficient manner. Seeks guidance from Team Leader or Manager to minimize customer dissatisfaction.</li><li>Records and processes reservations via all channels and ensuring response within 24 hours of receipt.</li><li>Identifies and anticipates needs and requirements by asking open-ended questions to obtain all necessary information.</li><li>Ensures accurate input of reservations details in the hotel property management system.</li><li>Liaise with the Sales Department regarding booking of group rooms.</li><li>Provides Team Leader and Manager all relevant correspondences for late cancellation and no-show bookings to support the penalty charges.</li><li>Always maintains a comprehensive filing system in the Reservations department.</li><li>Attends all training programs as required by the business needs.</li><li>Treats internal and external customers fairly with respect, while developing effective customer networks.</li><li>Achieve performance target (Key Performance Indicator) to ensure that agent’s work supports and furthers the organization's goals.</li><li>Performs any additional tasks as and when directed by the Team Leader and Manager according to the business needs.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;&nbsp; &nbsp; &nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>&nbsp; &nbsp;Bachelor’s degree</li><li>Minimum of 1 year experience with Reservations or significant experience of working in contact centre or similar field</li><li>Excellent knowledge of Greek and English (another language, namely Russian, German, Italian or French is an advantage)</li><li>Experienced in using Opera system.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint)</li><li>Excellent communication skills</li><li>Strong administrative abilities</li></ul>

Agent, Reservations 6567

Operational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager (Room Service) Kos

We are excited to offer internship opportunities in various departments within our hotel, providing hands-on experience and valuable learning opportunities for students and young professionals. Whether you ’re interested in hospitality management, culinary arts, guest services, or another aspect of hotel operations, we have opportunities available to help you gain valuable skills and knowledge in your field of interest.Available Internship Positions:<ul><li>Front Office Intern: Assist with guest check-in/check-out procedures, handle reservations, and provide excellent customer service at the front desk.</li><li>Housekeeping Intern: Learn about housekeeping operations, including cleaning procedures, inventory management, and quality assurance.</li><li>Food and Beverage Intern: Gain experience in restaurant operations, banquet services, and food preparation under the guidance of our experienced culinary and service teams.</li><li>Guest Relations Intern: Assist with guest inquiries, special requests, and complaint resolution, while providing personalized service to enhance guest satisfaction.</li><li>Sales and Marketing Intern: Support the sales and marketing team in promoting the hotel, managing social media channels, and coordinating events and promotions.</li></ul>Key Responsibilities:<ul><li>Assist with day-to-day operations and special projects within your assigned department.</li><li>Shadow experienced professionals to learn about industry best practices and gain practical skills.</li><li>Collaborate with team members to achieve departmental goals and deliver exceptional service to guests.</li><li>Participate in training sessions, workshops, and networking events to enhance your learning experience.</li><li>Complete assigned projects and reports to demonstrate your understanding of key concepts and contribute to departmental objectives.</li></ul>Qualifications:<ul><li>Enrolled in a relevant degree program or recent graduate in hospitality management, culinary arts, business administration, or a related field.</li><li>Strong communication, teamwork, and organizational skills.</li><li>Passion for the hospitality industry and a desire to learn and grow in your chosen field.</li><li>Flexibility to work varying schedules, including evenings, weekends, and holidays, based on departmental needs.</li><li>Previous hospitality experience or related coursework is preferred but not required.</li></ul>Benefits:<ul><li>Hands-on experience and mentorship from industry professionals.</li><li>Exposure to various aspects of hotel operations and the opportunity to explore different career paths.</li><li>Networking opportunities with colleagues, mentors, and industry professionals.</li><li>Potential for academic credit, depending on your university’s internship requirements.</li><li>Possibility of future employment opportunities based on performance and departmental needs.</li></ul>Join our team: If you’re eager to kick-start your career in the hospitality industry and gain practical experience in a dynamic hotel environment, we encourage you to apply for our internship program. Join our team and embark on a rewarding journey of learning, growth, and discovery.Apply now and take the first step toward a successful career in hospitality!

Πρακτική Άσκηση Κω

Operational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager (Mini Bars) kos 

Operational Leadership: Oversee the daily operations of multiple F&amp;B outlets, ensuring smooth service and alignment with brand and company standards.Team Management: Lead, train, and motivate outlet managers, supervisors, and service teams to achieve high performance and exceptional guest experience.Guest Experience: Ensure each outlet delivers personalized, efficient, and high-quality service in line with 5-star hospitality standards.Financial Performance: Monitor budgets, control costs, and analyze sales reports to maximize profitability while maintaining service excellence.Quality &amp; Standards: Enforce hygiene, safety, and service procedures across all outlets, conducting regular audits and training sessions.Coordination: Collaborate with the Culinary, Events, and Beverage teams to support menu development, promotions, and special events.Continuous Improvement: Review guest feedback and implement action plans to drive service enhancement and operational efficiency.Reporting: Provide performance updates, forecasts, and recommendations to the Food &amp; Beverage Manager and Executive Team.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Senior Manager Kos  

To support the Outlet Manager or Outlet Senior Manager in overseeing the daily operation of the outlet, ensuring service excellence, guest satisfaction, and smooth team coordination. The Outlet Assistant Manager plays a key operational role on the floor, supervising service teams, maintaining standards, and ensuring an efficient workflow throughout service periods.This role contributes to the outlet’s success by ensuring consistent execution of brand standards, supporting team development, and maintaining a positive and organized work environment.Key ResponsibilitiesOperational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager kos

Job Responsibilities<ul><li>Assisting the Housekeeping Executive by implementing, and keeping up-to-date policies, procedures, practices, and standards, monitoring the progress of implementation of the departmental objectives in line with the hotel business objectives,</li><li>Inspect all areas and take corrective measures to meet Hotel Standards in terms of cleanliness, maintenance, and supply,</li><li>Train, develop, schedule, and manage the performance of direct subordinates to ensure the efficient running of housekeeping operations,</li><li>Coordinate housekeeping duties with various departments such as Front Desk, Maintenance, Sales and Marketing, and Food &amp; Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner,</li><li>Participate in all pre-opening, refurbish and renovation projects planning, execution and final set up including snag lists,</li><li>Keep abreast of all new equipment and cleaning products and evaluate their quality, maintain knowledge of local competition and housekeeping industry trends,</li><li>Accomplish a set of administrative duties such as leading and attending meetings, writing reports and memos and other specific duties related to the job function.</li></ul>Job Requirements<ul><li>Minimum 1 years’ experience, ideally within a 5* Luxury Hotel,</li><li>Flexibility and adaptability,</li><li>Team Management &amp; Team spirit,</li><li>Good time management &amp; resistance to pressure,</li><li>University / College degree is an advantage.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation at fully equipped apartments,</li><li>Daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Housekeeping Supervisor – MYK.H.SUP

Job Responsibilities:<ul><li>Lead the Housekeeping Department by developing, implementing, and keeping up-to-date policies, procedures, practices, and standards, setting departmental objectives in line with the hotel business objectives,</li><li>Inspect all areas and take corrective measures to meet Hotel Standards in terms of cleanliness, maintenance, and supply,</li><li>Select, train, develop, schedule, and manage the performance of direct subordinates to ensure the efficient running of housekeeping operations,</li><li>Coordinate housekeeping duties with various departments such as Front Desk, Maintenance, Sales and Marketing, and Food &amp; Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner,</li><li>Participate in all pre-opening, refurbish and renovation projects planning, execution and final set up including snag lists,</li><li>Prepare the annual budget and manning guide and manage the housekeeping department within budgetary guidelines,</li><li>Keep abreast of all new equipment and cleaning products and evaluate their quality, maintain knowledge of local competition and housekeeping industry trends,</li><li>Accomplish a set of administrative duties such as leading and attending meetings, writing reports and memos and other specific duties related to the job function.</li></ul>Job Requirements:<ul><li>Minimum 3 years’ experience, ideally within a 5* Luxury Hotel,</li><li>Flexibility and adaptability,</li><li>Team Management &amp; Team spirit,</li><li>Good time management &amp; resistance to pressure,</li><li>High school diploma is an advantage.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation at fully equipped apartments,</li><li>Daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Housekeeping Executive – SANT.H.EX

Το Bellevue on the Beach Suites, ένα boutique-style ξενοδοχείο στο κέντρο της πόλης της Ρόδου, αναζητά συνεργάτες για να ενταχθούν στην ομάδα του στις παρακάτω θέσεις:• Housekeeping (Καμαριέρες)• Customer Care / Reception• Service• Multitask Position: Άτομο με ευελιξία και καλή γνώση βασικών λειτουργιών του ξενοδοχείου, ικανό να υποστηρίξει διαφορετικά τμήματα, από την εξυπηρέτηση πελατών έως τη συνολική ομαλή λειτουργία της μονάδας.• Πρώτος Μάγειρας (Head Chef): Επαγγελματίας με ηγετικό πνεύμα και εμπειρία στη δημιουργία tailor-made γαστρονομικών εμπειριών. Ο ρόλος περιλαμβάνει τη σχεδίαση και επιμέλεια πρωινών, μεσημεριανών και ιδιαίτερων βραδινών μενού, προσαρμοσμένων στις ανάγκες των επισκεπτών μας.Αναζητούμε ανθρώπους με θετική διάθεση, ομαδικό πνεύμα και επαγγελματική συνέπεια.Προσφέρουμε ένα ευχάριστο, προσεγμένο περιβάλλον εργασίας και προοπτικές εξέλιξης μέσα στην ομάδα μας.&nbsp;__________________&nbsp;Bellevue on the Beach Suites, a boutique-style hotel located in the heart of Rhodes city, is looking for passionate individuals to join its team in the following positions:• Housekeeping (Room Attendants)• Customer Care / Reception• Service• Multitask Position: A flexible individual with a good understanding of the hotel’s basic operations, capable of supporting various departments — from guest services to ensuring the smooth overall operation of the property.• Head Chef: A professional with leadership skills and experience in creating tailor-made gastronomic experiences. The role includes designing and overseeing breakfast, lunch, and special dinner menus, customized to the needs of our guests.We are seeking individuals with a positive attitude, team spirit, and professional commitment.We offer a pleasant, well-maintained working environment and opportunities for growth within our team.

Γίνε Μέλος της Ομάδας του Bellevue / Join Bellevue Team

To assist Manager Housekeeping in daily managing of the villas, Linen Room , Uniform Room and all the Public Areas by ensuring full maintenance as well as guest satisfaction for the highest levels of service.To assist the Manager Housekeeping in monitoring and coordinating all aspects of the housekeeping operation including all the hotelareas.&nbsp; To ensure the daily operation in all these areas are running efficiently and as per resort standards.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>To attend to duty on time in correct uniform and well groomed.</li><li>Attend, prepare, lead the daily briefing</li><li>To follow the resorts key control policy</li><li>Oversee and coordinate all Housekeeping members ensuring guests receive prompt and courteous service and all areas of the operation are running as per resort standard procedures and policies.</li><li>To constantly strive to please all Guests that he/she may come into contact with during his work hours.</li><li>To ensure through effective supervision that all services offered in the Housekeeping Department are always available and are carried out with the utmost efficiency and courtesy as per the Departmental Operations Manual.&nbsp;To liaise with the Laundry and Engineering Departments to ensure the smooth flow of linen supplies and repair work.</li><li>To liaise with the Front Office on anticipated Guest check‑ins, check‑outs, room assignments and rooming list etc.</li><li>To ensure that all V.I.P.'s, are checked prior to the arrival of the Guest for 100% readiness</li><li>Carry out inspections of assigned areas and ensures highest possible standard of cleanliness and maintenance of all areas.</li><li>Monitors and reports to the Manager Housekeeping regarding the upkeep of furnishings, facilities, and equipment.</li><li>Carries out good communication with team members ensuring performance is effectively managed.</li><li>Ensures all Team Members are attending to duty in proper uniform, on time and well groomed.</li><li>Ensures all are trained and introduced to their duties as per resort standards and policies.</li><li>Briefs and ensures that daily information is communicated and kept updated on coordination boards and team members are receiving the correct and updated information.</li><li>Attends Hotel briefing with Manager Housekeeping ensuring a complete understanding of task for self and team members.</li><li>Is fully trained on all Houskeeping tasks and procedures being able to assist guest room valets with any requirements.</li><li>Has full knowledge of resort layout of guest rooms, corridors, storage space and back of house areas.</li><li>Ensures all guest requirements are adhered to as per resort standards.</li><li>Coordinate and manages deep cleaning and special task schedules, ensuring rooms and floor areas as per resort standards.</li><li>Ensures training needs of all Team Members are monitored, analyzed and executed as per resort standards.</li><li>Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance.</li><li>Is flexible in working hours and scheduling as per resort requirements.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>Strong interpersonal skills</li><li>Organizational skills</li><li>Strong administrative abilities</li><li>Ability to have a strong customer focus</li></ul>

Team Leader, Housekeeping (6564)

To ensure the efficient running of the Food and Beverage division through achieving budgeted revenues, Colleague Satisfaction, Guest Satisfaction and GOP results for each area of responsibility.Key Duties and Responsibilities<ul><li>Align management style, working practices and conduct with One&amp;Only and Kerzner’s vision, Global Support values, operating standards and policies.&nbsp; To always comply with Kerzner’s code of conduct.</li><li>Develop and implement creative strategies to maximize spend per guest</li><li>Ensure all LQA standards are consistently met, and colleagues are trained on LQA concept and associated standards</li><li>Personally build clear and open lines of communication with all departments</li><li>Play a proactive role as a member of the Resorts Executive Committee</li><li>Work closely with the Director of Sales and Marketing for groups and events</li><li>Understand and abide by all Government laws relating to the Food and Beverage division.</li><li>Liaise with the Executive Chef on menu engineering and portion control, ensuring the highest food standard is achieved whilst selling at the correct prices.</li><li>Be actively involved in maintaining the Food Safety and Hygiene Standards.</li><li>Be critical and demanding of operating standards.</li><li>Monitor and control all financial aspects of the business including the preparation of the annual business plan.</li><li>Implement and monitor programs to maintain the condition of hotel assets in all F&amp;B areas.</li><li>Develop and execute structured marketing, advertising and promotion strategies that are aligned with the One&amp;Only brand.</li><li>Be active member of festive committee to give great experience to all repeaters as well as new guest in the resort.</li><li>Be well versed and knowledgeable of the hotels Fire Evacuation and all Emergency procedures as well as health and safety requirements in the Workplace.&nbsp; Ensure colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.</li><li>Be innovative with everything you do.</li><li>Work with HR on all initiatives relating to Talent management and development</li><li>Create an environment that trains, develops, coaches and mentor’s colleagues.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>University degree or Diploma in Hospitality Management</li><li>2 Years’ experience in a similar position in an executive committee capacity</li><li>Ability to lead, motivate and develop colleagues.</li><li>Be innovative, financially savvy, connect emotionally with guest and internal customer.</li><li>Be well versed in the Colleagues competencies of Kerzner International,</li><li>Excellent verbal and written communication skills, People Management Skills.</li><li>Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li><li>Well verged with technology, which helps F&amp;B to take next level.</li></ul>

Director, Food & Beverage 17789

Κύριες Αρμοδιότητες<ul><li>Συμμετοχή στην ανάπτυξη και υλοποίηση προγραμμάτων loyalty &amp; rewards.</li><li>Παρακολούθηση και ανάλυση δεδομένων για αναγνώριση τάσεων και ευκαιριών.</li><li>Ικανότητα διαχείρισης και ενημέρωσης της πλατφόρμας loyalty,</li><li>Συνεργασία με τα τμήματα Marketing, Sales και Customer Service για κοινές στρατηγικές.</li></ul>Απαραίτητα Προσόντα<ul><li>Πτυχίο Marketing, Διοίκησης Επιχειρήσεων, Τουρισμού ή συναφούς κλάδου.</li><li>Τουλάχιστον 1 χρόνος εμπειρίας σε loyalty programs</li><li>Αναλυτική σκέψη και ικανότητα αξιοποίησης δεδομένων πελατών.</li><li>Γνώση συστημάτων CRM / loyalty management.</li><li>Άριστες επικοινωνιακές και οργανωτικές δεξιότητες.</li><li>Πολύ καλή γνώση Αγγλικών.</li><li>Γνώση δεύτερης ξένης γλώσσας θα εκτιμηθεί</li></ul>___________________________________________________________Key Responsibilities<ul><li>Participate in the development and execution of loyalty and rewards programs.</li><li>Monitor and analyze data to identify trends and opportunities.</li><li>Manage and update the loyalty platform.</li><li>Collaborate with Marketing, Sales, and Customer Service teams to develop joint strategies.</li></ul>Required Qualifications<ul><li>Bachelor’s degree in Marketing, Business Administration, Tourism, or a related field.</li><li>Minimum of 1 year of experience in loyalty programs.</li><li>Strong analytical skills and ability to leverage customer data.</li><li>Knowledge of CRM and loyalty management systems.</li><li>Excellent communication and organizational skills.</li><li>Very good knowledge of English.</li><li>Knowledge of a second foreign language will be considered an asset.</li></ul>

Loyalty Specialist

Η ομάδα μας μεγαλώνει και αναζητούμε άτομα για να ενισχύσουν το τμήμα καθαριότητας στις παρακάτω θέσεις:<ul><li>Υπεύθυνος Οροφοκομίας</li><li>Βοηθός Υπεύθυνου Οροφοκομίας</li><li>Προσωπικό Καθαριότητας</li></ul>Απαιτήσεις:<ul><li>Υπεύθυνος Οροφοκομίας/Βοηθός Υπεύθυνου Οροφοκομίας</li><li>Προϋπηρεσία τουλάχιστον 2-3 ετών σε αντίστοιχη θέση σε ξενοδοχειακή μονάδα</li><li>Ικανότητα οργάνωσης και συντονισμού ομάδας</li><li>Άριστη γνώση των διαδικασιών καθαριότητας και υγιεινής σε ξενοδοχειακό περιβάλλον</li><li>Ικανότητα επίλυσης προβλημάτων και διαχείρισης παραπόνων</li><li>Καλή γνώση της ελληνικής και αγγλικής γλώσσας</li><li>Εξαιρετικές οργανωτικές και επικοινωνιακές δεξιότητες</li><li>Ικανότητα εργασίας υπό πίεση και διαχείριση χρόνου</li><li>Προσωπικό Καθαριότητας:</li><li>Προηγούμενη εμπειρία σε αντίστοιχη θέση θα θεωρηθεί πλεονέκτημα</li><li>Ικανότητα να εργάζεστε ανεξάρτητα και ως μέλος ομάδας</li><li>Υπευθυνότητα και προσοχή στη λεπτομέρεια</li><li>Υπομονή και ευγένεια προς τους πελάτες</li></ul>Αν θέλεις να γίνεις μέλος μιας δυναμικής ομάδας με προοπτικές εξέλιξης, στείλε την αίτησή σου σήμερα!____________________________________Our team is growing, and we are looking for individuals to strengthen our housekeeping department in the following positions:<ul><li>Housekeeping Manager</li><li>Assistant Housekeeping Manager</li><li>Housekeeping Staff</li></ul>Requirements:Housekeeping Manager / Assistant Housekeeping Manager<ul><li>At least 2-3 years of experience in a similar role in a hotel environment</li><li>Ability to organize and coordinate a team</li><li>Excellent knowledge of cleaning and hygiene procedures in a hotel environment</li><li>Problem-solving skills and ability to manage guest complaints</li><li>Good knowledge of Greek and English</li><li>Excellent organizational and communication skills</li><li>Ability to work under pressure and manage time effectively</li></ul>Housekeeping Staff:<ul><li>Previous experience in a similar role will be considered an advantage</li><li>Ability to work independently and as part of a team</li><li>Responsibility and attention to detail</li><li>Patience and courtesy towards guests</li></ul>If you want to be part of a dynamic team with opportunities for growth, apply today!

Οροφοκομία / Housekeeping

Guest Experience Management: Design and oversee tailored hospitality experiences, ensuring high-quality, elegant, and seamless service for all deluxe guests.Team Leadership: Supervise and guide team members, identify training needs, monitor performance, and foster professional growth.Feedback &amp; Quality Control: Monitor guest feedback and reviews, taking proactive measures to resolve issues and continuously enhance service standards.Interdepartmental Collaboration: Work closely with other departments to ensure coordinated and exceptional guest experiences.Strategy &amp; Improvement: Develop and implement strategies to enhance guest satisfaction, loyalty, and overall deluxe service standards.Qualifications &amp; ExperienceProven&nbsp;experience in a&nbsp;similar role preferably in a 5* luxury hotel.Degree in Hospitality Management / Tourism.Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Fluency in English.Fluency in a second language.Knowledge of luxury service standards and guest experience enhancement strategies.Strong leadership, coaching, and interpersonal skills.Excellent problem-solving abilities and attention to detail.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Deluxe Collection Manager Kos 

At KOIA, we redefine luxury by harmonizing sophistication with the ancient wellness principles of Hippocrates. Nestled in the breathtaking landscapes of Kos, our resort is a sanctuary for guests seeking holistic well-being and rejuvenation. KOIA is more than a destination; it is a philosophy that emphasizes balance, sustainability and personalized care.&nbsp;As a Rooms Division Manager at KOIA, you’ll lead a dynamic team dedicated to delivering seamless service across multiple departments. With a focus on guest satisfaction, operational efficiency, and team collaboration, you’ll play a vital role in shaping the KOIA experience.&nbsp;What you will be doing&nbsp;Your role in shaping the KOIA experience&nbsp;As the Rooms Division Manager, you’ll oversee the daily operations of the Rooms Division, ensuring every guest enjoys a flawless experience from check-in to check-out. You’ll lead and inspire your team to achieve exceptional service standards, drive sales, and maintain KOIA’s reputation for excellence.&nbsp;Key responsibilities:<ul><li>Supervise operations across Front Office, Housekeeping, Reservations, and Spa.</li><li>Develop strategies with management to improve operations and guest experiences.</li><li>Prepare performance reports on occupancy and satisfaction metrics.</li><li>Review guest accounts and invoices for accuracy.</li><li>Manage billing and room allocations to optimize occupancy.</li><li>Address guest inquiries and complaints professionally, enhancing overall satisfaction.</li><li>Lead and motivate the front office team to meet sales targets.</li><li>Conduct training sessions to improve team skills and service delivery.</li><li>Monitor team performance and implement strategies to boost results.</li></ul>&nbsp;What you will bring to the teamYour skills and spirit&nbsp;We are seeking a passionate and results-driven professional with strong organizational skills and a dedication to exceptional service. The ideal candidate will have:<ul><li>Degree in Hospitality or Tourism Management is preferred.</li><li>Minimum of 2 years of experience in a similar role, ideally in a 5-star hotel.</li><li>Excellent command of Greek and English; knowledge of German is highly desirable, with additional languages as a plus.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and internet applications.</li><li>Familiarity with hotel management systems (PMS) as an advantage.</li><li>Strong leadership, communication, and organizational skills.</li><li>Exceptional customer service abilities and a proactive problem-solving approach.</li><li>Experience managing multiple departments (e.g., Front Office, Housekeeping, Reservations, Spa) is highly desirable.</li></ul>&nbsp;What you will love about working herePerks that reflect our values&nbsp;At KOIA, we believe that our team deserves the same care and attention we provide to our guests. That’s why we offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for career growth and professional development through premium training programs.</li><li>A supportive and inclusive work environment that values your well-being.</li><li>The chance to contribute to our sustainability initiatives and make a meaningful impact.</li><li>An inspiring workplace surrounded by the serene beauty of Kos.</li></ul>&nbsp;Ready to Apply?Take the first step toward a rewarding career&nbsp;If you are ready to be part of a team that elevates hospitality to an art form and shapes extraordinary guest journeys, we warmly welcome you to join us. To apply, please submit your CV and a cover letter detailing your experience and passion for hospitality to manager@koiaresort.com.&nbsp;&nbsp;Together, let’s redefine luxury and craft unforgettable memories.

Rooms Division Manager

Καθαριότητα: Καθαρίζει και τακτοποιεί δωμάτια, μπάνια και κοινόχρηστους χώρους σύμφωνα με τα πρότυπα του ξενοδοχείου.Εξοπλισμός: Αλλάζει σεντόνια, πετσέτες και ελέγχει την επάρκεια ειδών φιλοξενίας (σαπούνια, σαμπουάν κλπ).Έλεγχος: Αναφέρει τυχόν φθορές ή προβλήματα συντήρησης στη διοίκηση.Συνεργασία: Συνεργάζεται με το προσωπικό υποδοχής και συντήρησης για την άμεση εξυπηρέτηση των πελατών.Υγιεινή &amp; Ασφάλεια: Τηρεί τους κανόνες καθαριότητας, υγιεινής και ασφάλειας εργασίας.Προϋπηρεσία σε ξενοδοχείο ή ανάλογη θέση καθαριότητας.Προσοχή στη λεπτομέρεια και υπευθυνότητα.Φιλική και διακριτική συμπεριφορά απέναντι στους πελάτες.Ικανότητα εργασίας σε ομαδικό και απαιτητικό περιβάλλον.Βασικές γνώσεις υγιεινής και ασφάλειας.Τι προσφέρουμεΟμάδαΝα γίνετε μέλος ενός οργανισμού που νοιάζεται για τους ανθρώπους του, το περιβάλλον και τις τοπικές κοινότητεςΑνάπτυξηΝα έχετε περιθώρια ανάπτυξης και εξέλιξης μέσω πολυάριθμων ευκαιριών μάθησης, επαγγελματικής ανάπτυξης και επαγγελματικής ανέλιξης.ΠαροχέςΑνταγωνιστικό πακέτο αποδοχώνΔιαμονή και καθημερινή μεταφορά με εταιρικό λεωφορείοΠλήρης διατροφήΣυνεχής εκπαίδευση

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