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Guest Welcome: Warmly greet guests upon arrival, creating a welcoming and relaxing atmosphere in line with spa standards.Reservations &amp; Scheduling: Manage spa bookings, appointments, and daily schedules efficiently using the spa’s reservation system.Guest Assistance: Provide information on treatments, therapists, spa facilities, and products. Guide guests through the check-in and check-out process.Communication: Coordinate with therapists and spa staff to ensure smooth operation of treatment schedules and guest flow.Administrative Duties: Handle payments, maintain accurate records, answer phone calls and emails, and ensure all front desk procedures are followed.Presentation &amp; Cleanliness: Maintain a tidy, elegant, and calming reception area at all times.Product Knowledge: Promote and recommend suitable spa treatments and retail products to enhance each guest’s wellness journey.Teamwork: Support the spa team by coordinating needs, communicating updates, and assisting colleagues when required.Qualifications &amp; ExperienceProven&nbsp;experience as a Spa Receptionist or in a similar role within luxury hospitality.Familiarity with reservation or booking systems (spa software experience is an advantage).Fluency in English; additional languages are a plus.Strong knowledge of spa treatments, services, and products.Excellent communication, customer service, and interpersonal skills.Strong organizational skills and attention to detail.Professional, discreet, and dedicated to delivering a premium guest experience.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Spa Receptionist

Treatments:&nbsp;Perform a variety of spa treatments (massages, facials, body treatments) according to established protocols and guest needs.Guest Care:&nbsp;Welcome guests warmly, provide consultations, and ensure a relaxing, personalized spa experience.Preparation:&nbsp;Prepare treatment rooms, equipment, and products to maintain high hygiene and presentation standards.Product Knowledge:&nbsp;Recommend suitable treatments and retail products to guests to enhance their journey of wellness.Teamwork:&nbsp;Support the spa team by maintaining cleanliness, stock levels, and assisting colleagues when needed.Qualifications &amp; ExperiencePrevious experience as a Spa Therapist or in a similar role within luxury hospitality.Recognized certification in massage therapy, beauty, or spa treatments.Fluency in English.Strong knowledge of various treatment techniques and products.Excellent communication, customer service, and interpersonal skills.Professional, discreet, and focused on delivering a premium guest experience.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

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