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We are seeking a Digital &amp; Hybrid Sales Program Associate to join the Digital &amp; Hybrid Sales team within Group Digital Banking, supporting the acceleration of digital and hybrid sales performance and the growth of digital adoption across all customer touchpoints.The role contributes to increasing digital sales conversion, expanding the base of digitally active customers, and strengthening ongoing customer engagement, working closely with Digital teams, Business Units, and Marketing to design and execute customer‑centric initiatives across digital and phygital journeys (e.g. mobile app, eBanking, website, assisted and video banking).&nbsp;Your key responsibilities will be:<ul><li>Contribute to the definition and execution of the annual Digital &amp; Hybrid Sales and Digital Adoption plan, in close cooperation with relevant Business Units.</li><li>Coordinate and support the execution of the Digital &amp; Hybrid Sales program across all digital and phygital touchpoints, ensuring consistent and effective delivery.</li><li>Monitor and analyze digital sales, adoption, and engagement KPIs (e.g. conversions, active users, funnel performance), identifying trends, insights, and optimization opportunities.</li><li>Drive initiatives to increase new digitally active customers and enhance customer engagement across digital channels, with a focus on activation and usage uplift.</li><li>Optimize end‑to‑end digital sales funnels and customer journeys, identifying drop‑offs and improving conversion and activation rates across journeys.</li><li>Design and execute digital campaigns, propositions, and promotions, contribute to customer‑centric offers for targeted segments, and support journey improvement through market and competition analysis.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Have at least 4 years of experience in digital transformation, digital commercialization, e‑commerce, business development, or customer value management for digital products or services.</li><li>Hold a Bachelor’s degree, ideally complemented by an MBA or postgraduate qualification in a relevant field.</li><li>Bring hands‑on experience in commercialization and go‑to‑market strategies for digital products or services.</li><li>Are familiar with Agile ways of working, UX/UI principles, and customer journey design.</li><li>Have a solid understanding of digital marketing, e‑commerce, or financial services, with banking or insurance experience considered a plus.</li><li>Have excellent command of English and Greek (both in writing and verbally).</li><li>Have demonstrate strong analytical, communication and collaboration skills with a proactive, results‑driven mindset.</li></ul>&nbsp;What’s in it for you:<ul><li>Competitive remuneration.&nbsp;</li><li>Hybrid work: work-life balance through remote and in-office work.  &nbsp;&nbsp;</li><li>Learning &amp; Development:&nbsp;</li></ul><ul><li></li></ul><ul><li>Access Unlimited Udemy Learnings, international training methodologies&nbsp;</li><li>Upskilling, Professional development and career guidance from successful executives.   &nbsp;</li><li>Identification and Utilization of Talent Pool through a structured Talent Management process.  &nbsp;&nbsp;</li></ul><ul><li>Wellbeing:&nbsp;</li></ul><ul><li></li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support. &nbsp;</li><li>Pension plan to support your plans and future financial expectations.  &nbsp;</li><li>Team building &amp; wellbeing activities.  &nbsp;</li><li>Potential Extra days of annual leave (Winter Bonus).   &nbsp;&nbsp;</li><li>Engage in volunteering activities through our TeamUp program.&nbsp;</li></ul><ul><li>Extra Benefits:</li></ul><ul><li></li></ul><ul><li>Exclusive discounts at partner stores.  &nbsp;</li><li>Staff pricing for banking products.  &nbsp;</li><li>Nursery and summer camp allowance for your little ones.  &nbsp;</li></ul>

Digital & Hybrid Sales Program Associate

We are seeking for an experienced AI Engineer to join our Generative AI team within our Group IT General Division.By joining this role, you’ll be part of a cross functional team, which is responsible for the whole lifecycle of GenAI use cases, from assessment to implementation and operationalization. You’ll play a pivotal role in advancing the Bank’s Generative AI adoption, contributing to a growing portfolio of high-impactful use cases.As an AI Engineer you will be designing, developing, testing and deploying the AI solution, evaluating and deploying state-of-the-art frameworks, libraries, and platforms, as well as ensuring performance, reliability, and regulatory compliance of GenAI models and systems. You will be responsible for the technological infrastructure and platform optimization necessary for successful use case implementation, ensuring the tech infrastructure aligns with the use case needs.&nbsp;Your key responsibilities will be:<ul><li>Evaluate emerging AI technologies and assess their potential value in Eurobanks’ landscape.</li><li>Set AI architecture guidelines and standards and collaborate with the different delivery units of the Bank to make sure they acknowledge and comply.</li><li>Analysis of the different use cases and design of the solution to support the implementation.</li></ul><ul><li>Set up of the different elements within the AI application (data pipeline, user interface,&nbsp;etc)&nbsp;and the relevant activities.</li><li>Build robust AI systems with an eye on the long-term maintenance, scalability, security and performance​.</li><li>Lead model, application and data monitoring and maintenance​.</li><li>Design and deliver the integration of AI technologies into the existing IT infrastructure and data landscape of&nbsp;the Bank​.</li></ul>&nbsp;&nbsp;You will be a great candidate for us if you:<ul><li>Have 2+ years of hands-on experience applying AI to deliver business-impactful solutions, with a focus on Generative AI technologies.</li><li>Have proven expertise in deploying production-grade GenAI use cases, including: LLM frameworks, Retrieval-Augmented Generation (RAG) architectures, Agentic workflows and protocols (e.g., MCP, A2A), AI chatbot development and orchestration.</li><li>Are proficient in cloud-native AI development, with experience in optimizing GenAI workloads on platforms such as Azure (preferable), AWS, or GCP.</li><li>Have a solid foundation in software engineering practices, including CI/CD, containerization, and scalable microservices.</li><li>Are fluent in Python, with practical experience in building and fine-tuning GenAI pipelines.</li><li>Hold a Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field.</li><li>Demonstrate strong collaboration and leadership skills, with a proactive mindset and the ability to thrive in agile, cross-functional teams.</li><li>Are fluent in English language</li></ul>&nbsp;What’s in it for you:<ul><li>Competitive remuneration.&nbsp;</li><li>Hybrid work: work-life balance through remote and in-office work.  &nbsp;&nbsp;</li><li>Learning &amp; Development:&nbsp;</li></ul><ul><li></li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies&nbsp;</li><li>Upskilling, Professional development and career guidance from successful executives.   &nbsp;</li><li>Identification and Utilization of Talent Pool through a structured Talent Management process.  &nbsp;&nbsp;</li></ul><ul><li>Wellbeing:&nbsp;</li></ul><ul><li></li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support. &nbsp;</li><li>Pension plan to support your plans and future financial expectations.  &nbsp;</li><li>Team building &amp; wellbeing activities.  &nbsp;</li><li>Potential Extra days of annual leave (Winter Bonus).   &nbsp;&nbsp;</li><li>Engage in volunteering activities through our TeamUp program.&nbsp;</li></ul><ul><li>Extra Benefits:</li></ul><ul><li></li></ul><ul><li>Exclusive discounts at partner stores.  &nbsp;</li><li>Staff pricing for banking products.  &nbsp;</li><li>Nursery and summer camp allowance for your little ones.  &nbsp;</li></ul>

AI Engineer

As a Digital Business Analyst, you will be a key player in our product development process, bridging the gap between business needs and technical solutions. You will work day-to-day with cross-functional Product Development Teams, their Product Owners and the hosting Organization. You will bring your experience, fresh ideas and creative thinking to help the team create amazing digital products (mobile &amp; web). You will focus on creating Business Value, amazing User Experience and exceptional Product Quality.Responsibilities:<ul><li>Work with Product Owners, end users and business stakeholders to define and refine the requirements for new functionalities and services</li><li>Document business requirements and interpret them to functional requirements</li><li>Work with the technical delivery teams to explain the functional requirements, understand technical difficulties and gaps and refine the proposed solution to compromise between business value and technical feasibility</li><li>Planning and executing business activities related to the software development lifecycle for various digital channels (Web &amp; Mobile)</li><li>Establish and maintain clear communication channels with relevant teams and stakeholders to ensure timely identification, monitoring, and resolution of project dependencies</li><li>Design, execute, and document standardized test scenarios and use cases, adhering to industry best practices, and create detailed technical support documentation</li><li>Actively contribute to the growth and development of the Product community by sharing expertise, fostering collaboration, and introducing innovative ideas and initiatives</li></ul>QualificationWHO WE´RE LOOKING FOR?<ul><li>BSc Degree in Management, Finance, Computer Science, Technology or Engineering</li><li>2 - 5 years of experience as a Business Analyst, Product Owner or Product Manager</li><li>Demonstrates a high degree of digital fluency and an enthusiasm for contributing to the development of cutting-edge digital products that prioritize user experience and functionality</li><li>Proven track record in conceptualizing, designing, and delivering successful digital products or services across mobile and web platforms, showcasing a deep understanding of user needs and market trends</li><li>Prior experience in the banking or financial services sector, particularly in the development or management of digital products, will be considered a distinct advantage</li><li>Demonstrated ability to thrive in fast-paced, Agile development environments, showcasing adaptability, collaboration, and a commitment to iterative improvement and delivering value to customers in a timely manner</li><li>Possesses a meticulous approach to quality assurance, with a demonstrated ability to develop and execute comprehensive testing strategies to ensure the delivery of robust, reliable, and user-friendly digital products</li><li>Eagerness to deliver high quality outcomes for complex problems under strict deadlines.</li><li>Excellent written and oral communication skills with ability to clearly communicate ideas and results in Greek and English</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Digital Business Analyst

As a Senior AI Developer, you will be involved in the end-to-end design, implementation, and management of technology-based business solutions based on Agentic AI workflows to improve our clients’ delivery approach. You will act as a technical pillar for the team, guiding developers, enforcing best practices, and continuously exploring new AI tools to meet both functional and technical requirements while maintaining an end-to-end architecture overview.&nbsp; &nbsp;&nbsp;Responsibilities:<ul><li>Analyzing new and existing AI capabilities and creating solutions that meet stakeholder requirements and standards</li><li>Owning the end-to-end delivery of Agentic AI solutions, which includes developing, testing, and releasing production-ready workflows</li><li>Guiding, assisting, and conducting technical reviews for development teams to ensure the strict application of software and AI best practices</li><li>&nbsp; Continuously researching, evaluating, and integrating new AI libraries, frameworks, and engineering methodologies to keep our tech stack at the cutting edge</li><li>Designing and overseeing the end-to-end architecture overview to ensure scalable and reliable AI microservices</li><li>&nbsp;&nbsp; Contributing to the refinement of technical requirements and translating them into robust AI logic</li><li>Creating and updating applicable technical documentation for AI architectures and agent networks</li><li>&nbsp; Coaching and mentoring other team members on Generative AI best practices, quality standards, and design principles</li><li>Collaborating with DevOps and cross-functional teams to build automated quality MLOps pipelines for multicloud deployments</li><li>Promoting best practices for building and operating highly reliable AI systems, to our clients&nbsp;</li></ul>QualificationWHO WE´RE LOOKING FOR?<ul><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field</li><li>Proven track record of technical leadership, with the ability to review code/architecture, guide engineering teams, and drive the adoption of best practices</li><li>A strong research-oriented mindset, passionate about discovering, testing, and implementing the latest AI libraries, tools, and Agentic design patterns</li><li>Deep experience in developing custom agent skills and designing advanced communication patterns, including Agent-to-Agent (A2A) and Agent-to-UI (AG-UI / Agentic UI) interactions</li><li>Proven ability to design and implement strict Agent Authorization mechanisms and Responsible AI guardrails to ensure safe system operations</li><li>Extensive working knowledge of LLMs and frameworks for building Agentic workflows, specifically LangChain and LangGraph&nbsp;</li><li>Deep experience with Context Engineering, Prompt Engineering, and advanced RAG (Retrieval-Augmented Generation) patterns&nbsp;</li><li>Experience designing and utilizing Vector DBs (e.g., Pinecone, Milvus) and Graph DBs (e.g., Neo4j)&nbsp;</li><li>Familiarity with model evaluation methodologies (e.g., RAGAS, LLM-as-a-judge) and observability/tracing tools like Langfuse&nbsp;</li></ul>WHAT'S IN IT FOR YOU?<ul><li>Competitive benefits, including a fair and balanced parental leave policy.</li><li>At Accenture, we believe in bringing the best to our clients through continuous learning &amp; improvement – from basic skills to industry-specific content – available to all our people.</li><li>Career coaching and mentorship to help you manage your career and develop professionally.</li><li>Performance Achievement – our performance management process that focuses on your strengths, progress and career possibilities.</li><li>Fantastic opportunities to develop your career across a variety of clients.</li><li>Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.</li></ul>

Senior AI Developer

As a QA/ Test Analyst, you will ensure the functional readiness of the solutions built, before they go to market. You will design, build, and administer a series of tests and evaluations that identify and potential issues with the product/ solution before its general release, using standard delivery assets to improve clients’ delivery approach.Responsibilities:<ul><li>Design, develop, and maintain automated test scripts using&nbsp;Selenium&nbsp;and&nbsp;Appium&nbsp;for web and mobile platforms.</li><li>Build and maintain robust automation frameworks to support scalable, reusable test coverage.</li><li>Collaborate closely with developers, product owners, and stakeholders to understand requirements and define test strategies.</li><li>Analyse, document, and report test results, defects, and quality metrics in&nbsp;Jira&nbsp;or equivalent SDLC tools.</li><li>Integrate automated tests into CI/CD pipelines to support continuous delivery and fast feedback loops.</li><li>Continuously evaluate and improve testing processes, tools, and best practices across the QA function.</li><li>Communicate test progress, risks, and blockers clearly and proactively to the wider team.</li></ul>QualificationWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Bachelor's degree in Computer Science, Information Systems, or a closely related discipline.</li><li>Proven, substantial experience in automation scripting, with hands-on expertise in&nbsp;Selenium WebDriver&nbsp;and&nbsp;Appium.</li><li>Solid understanding of automation framework design patterns (e.g. Page Object Model, BDD/TDD, data-driven frameworks).</li><li>Working knowledge of&nbsp;Jira&nbsp;and experience operating within a structured SDLC environment.</li><li>Strong written and verbal communication skills, with the ability to clearly convey technical findings to both technical and non-technical audiences.</li><li>Demonstrated ability to manage and prioritise workloads independently, with strong organisational skills.</li><li>Experience working collaboratively in an Agile or Scrum team environment.</li><li>Desirable:&nbsp;Familiarity with using Large Language Models (LLMs) such as&nbsp;Claude&nbsp;to assist in generating, reviewing, and accelerating automation scripts.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li></ul><ul><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Test Automation Engineer

As a Senior React Software Engineer, you will assist in the development, implementation, and management of technology-based business solutions to improve our clients’ delivery approach, participating in the full development lifecycle of next generation software.&nbsp;Responsibilities:<ul><li>Develop and maintain responsive user interfaces using React.</li><li>Follow best practices, driving and ensuring code quality standards.</li><li>Collaborate in cross functional teams, participating in requirements analysis, design, planning and delivery of new features and enhancements.</li><li>Participate in the implementation, review, testing and documentation of new features and enhancements, taking ownership of the underlying deliverables.</li></ul>QualificationWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Bachelor's Degree (AEI / TEI) in Computer Science, Software engineering or related discipline.</li><li>Minimum 3 years of hands-on experience with React in production environments.</li><li>Sufficient knowledge of JavaScript, HTML and CSS.</li><li>Experience with version control (Git).</li><li>Experience with state management solutions (e.g., Redux).</li><li>Knowledge of API design and integration (e.g., Rest).</li><li>Knowledge of functional programming principles and practices.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li></ul><ul><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Senior React Software Engineer

As a Junior IT Support Analyst within our Local Technology Support (LTS) team, you will support our Athens offices by ensuring a seamless technology experience for employees. You’ll be the point of contact for end-user IT support, working closely with global technology teams while gaining hands-on experience across workplace technologies, assets, and collaboration systems.This role is ideal for someone early in their IT career who is eager to learn, grow, and take ownership in a fast-paced, professional environment.Responsibilities:<ul><li>Provide Tier 1 &amp; Tier 2 end-user support for Windows and macOS workstations</li><li>Support mobile devices (iOS / Android), including configuration and troubleshooting</li><li>Manage Local IT Asset Management (laptops, mobiles, peripherals, inventory tracking)</li><li>Support Audio &amp; Video conferencing systems in meeting rooms</li><li>Provide Printing and peripheral support</li><li>Monitor and support basic local network infrastructure, escalating issues when required</li><li>Collaborate with global IT and infrastructure teams for incident resolution</li><li>Assist with new joiner onboarding:<ul><li>Laptop imaging &amp; setup</li><li>Mobile device configuration</li><li>Asset assignment and documentation</li></ul></li><li>Log, track, and resolve incidents and requests via the IT ticketing system (ServiceNow)</li></ul>QualificationWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field</li><li>1–3 years of experience in IT Support / Helpdesk / Technical Support</li><li>Hands-on experience with:<ul><li>Windows &amp; macOS operating systems</li><li>End-user hardware troubleshooting</li></ul></li><li>Basic understanding of network fundamentals (TCP/IP, cabling, patching)</li><li>Familiarity with ITSM / ticketing tools (ServiceNow is a plus)</li><li>Strong problem-solving and communication skills</li><li>A customer-focused mindset with the ability to work independently and as part of a team</li><li>Good English communication skills (written &amp; spoken)</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive benefits, including a fair and balanced parental leave policy.</li><li>At Accenture, we believe in bringing the best to our clients through continuous learning &amp; improvement – from basic skills to industry-specific content – available to all our people.</li><li>Career coaching and mentorship to help you manage your career and develop professionally.</li><li>Performance Achievement – our performance management process that focuses on your strengths, progress, and career possibilities.</li><li>Fantastic opportunities to develop your career across a variety of clients.</li><li>Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.</li><li>Additional benefits may apply in case of relocation back to Greece.</li></ul>

Local Technology Support Analyst (Athens)

As a&nbsp;Junior Software Engineer, you will assist in the development, implementation and management of technology-based business solutions to improve our clients’ delivery approach.Responsibilities:<ul><li>Supporting the technical design process by participating in the analysis of technical application requirements.</li><li>Assisting in implementing analyses that will identify requirements related to people, processes &amp; technology.</li><li>Participating in execution and documentation of tests.</li><li>Executing conversion plans and documenting possible improvements; identifying disruptions in the processes.</li><li>You will be coding, testing and implementing configuration changes and assisting in the design of software applications to meet both functional and technical requirements.</li></ul>QualificationWHO WE´RE LOOKING FOR?<ul><li>BSc Degree in Computer Science, Software engineering or related discipline</li><li>Knowledge in SQL and basic programming languages (Java, Python, C#)</li><li>Ability to work as a team member and ability to work creatively and analytically in a problem-solving environment</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Junior Developer in Athens

As a Network Engineer, you will support the daily operation and monitoring of network services. You will work with senior engineers and other teams to help keep networks stable, secure, and running smoothly.Responsibilities:<ul><li>Monitor network performance and availability</li><li>Troubleshoot network issues and analyze faults</li><li>Create and handle trouble tickets</li><li>Perform basic configuration changes following change processes</li><li>Use and maintain network monitoring and reporting tools</li><li>Coordinate with vendors, suppliers, and telecom providers</li><li>Follow network security procedures</li><li>Support and maintain network and security equipment (routers, switches, firewalls)</li><li>Participate in network transformation projects (e.g. SD‑WAN, SDDC, Cloud Migration)</li></ul>QualificationWHO WE’RE LOOKING FOR<ul><li>Bachelor’s degree in Computer Science, Engineering, Telecommunications, or similar</li><li>Basic knowledge of networking concepts, such as IP protocols, routing, firewalling, Ethernet, MPLS, and QoS</li><li>Familiarity with SDN technologies (e.g. SD‑WAN, SDDC)CCNA, CCNP, or similar certification is a plus</li><li>Team player with good communication skills</li><li>Motivated, eager to learn, and interested in new technologies</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Network Engineer

We are seeking a skilled and motivated L3 Application Support Engineer to join our Technology team. In this role, you will be responsible for developing and supporting internal and client-facing software applications, ensuring the design, quality and reliability of our solutions through rigorous QA, testing, and assessment procedures.Key Responsibilities &amp; Accountabilities ● Serve as the primary Technical Subject Matter Expert (SME) of IoT Application Solutions contributing to solution design and offering● Assume end-to-end accountability for software service requests. Execute root-cause analysis and implement direct, code-level resolutions to system issues.● Handle L2 and L3 software support requests and coordinate with vendors to resolve issues efficiently● Orchestrate and facilitate User Operational Testing (UOT) phases in collaboration with key stakeholders to validate system integrity, performance, and operational readiness prior to production release● Author and systematically maintain rigorous technical documentation, encompassing system architectures, API endpoint specifications, and operational workflows for all newly developed and modified solutionsJob requirementsMain Requirements● Bachelor’ s degree in Software Engineering, Computer Science, or a closely related field.● 3+ years of experience in a software engineering, application support, or DevOps role● Proven hands-on programming experience with .NET (C#) and a strong understanding of relational databases. Experience with RESTful APIs and version control (e.g., Git) is highly preferred● Knowledge and experience of workflow-based systems (e.g. Zoho) will be considered an advantage● Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues effectively● Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and provide top-notch customer support● Enthusiasm for staying updated with the latest industry developments and eagerness to bring innovative solutions to the organization● Proficiency in EnglishWe Offer<ul><li>Competitive remuneration package</li><li>Private health and life insurance</li><li>Mobile phone and Laptop</li><li>Career development opportunities</li><li>A collaborative and modern work environment</li></ul>

Application Support Engineer

The Purchasing Process &amp; Tools team is responsible for deploying and maintaining Ivalua, Imerys’ Supplier Relationship Management tool, and any other Purchasing-related tools that might be deployed in the future. The Purchasing Process &amp; Tools team is divided into 3 pillars:Master Data: Ensure completeness, consistency, and accuracy of our Purchasing data (suppliers hierarchy, spends, category, perimeter, …) in Ivalua and between Ivalua and other Imerys reporting tools (e.g., BI tool, ERPs, …)&nbsp; and support any modifications/corrections requested by the Purchasing department.S2C Buyers &amp; Suppliers Support: Support the Purchasing teams (Plant Purchasing Managers, Regional Category Manager, Global Category Manager) in all the Source to Contracts (S2C) activities done through our purchasing application, Ivalua, with the final objective of making each Purchasing team member autonomous on the usage of the S2C modules; help facilitating suppliers on-boarding into the tool during bidding process.Project Management Office, Compliance &amp; Continuous Improvement: Facilitate any cross-team project, ensure knowledge sharing across the teams; organize projects lifecycle from the beginning to the end and track the deliveries, results, and planning; Guide users through the target processes and highlight/escalate any deviation from the processes as defined by Purchasing.What We Offer:<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul>Your Responsibilities:The Purchasing Process &amp; Tool&nbsp; Source To Contract Coordinator will manage the following activities, with time allocation shifting based on project demand. &nbsp;Sourcing &amp; Contract<ul><li>Develop deep expertise in Imerys’ sourcing methodologies and supporting technologies (Ivalua, Transporeon).</li><li>Formalize and document standardized Sourcing processes across all categories (Chemicals, Raw Materials, Capex, Logistics) and regions.</li><li>Align diverse sourcing workflows while identifying and managing necessary exceptions.</li><li>Design and implement "target" processes to be adopted globally across all sub-departments.</li><li>Lead change management and training initiatives to promote the adoption of new sourcing standards.</li><li>Provide hands-on support for RFx activities in Ivalua to build user independence, including:<ul><li>Navigating the bidding module.</li><li>Onboarding suppliers and creating price grids.</li><li>Finalizing awards within the system.</li></ul></li><li>Drive continuous improvement for the Ivalua Sourcing module, including feature development and SAP integration projects.</li></ul>Master Data<ul><li>Audit vendor data to identify and correct inaccuracies in grouping, spend, or categorization.</li><li>Enforce de-duplication protocols and monitor the system for redundant supplier entries.</li><li>Troubleshoot and resolve supplier integration synchronization errors between Ivalua and SAP.</li><li>Collaborate closely with Vendor Master Data (VMD) teams and IT partners to maintain a clean database.</li><li>Develop and maintain KPIs and dashboards to provide transparency regarding data health.</li></ul>Project Management<ul><li>Lead project in partnership with other stakeholders: Process &amp; Tools team, Purchasing, IT, and Vendor Master Data teams</li><li>Commit to timelines, ensure high-quality delivery, and proactively manage risks or delays</li><li>Prepare and deliver supporting presentations when required</li></ul>Qualifications:Essential&nbsp;<ul><li>Bachelor’s or Master’s Degree in Project Management, Information Systems, or Purchasing / Supply Chain</li><li>3 years of practical experience either in IT (Source to Pay) or as a Buyer in a Purchasing department</li><li>Strong knowledge of Google Suite</li><li>Fluent or native English speaker</li><li>Fluent in French</li><li>Proven track record of delivering projects within a global organization featuring complex stakeholder needs</li></ul>Desirable&nbsp;<ul><li>Experience on Procure to Pay process&nbsp;</li><li>Experience with SAP&nbsp;</li><li>Experience on an SRM tool (Ivalua, Coupa, Ariba, other)</li></ul>

Purchasing P&T S2C Coordinator 11145

As part of a global IT Harmonization initiative, Imerys Group implemented a global CRM solution using SalesForce.com platform for all its commercial processes and regrouping as of now approx. 2000 users.The Product Owner is part of a team of other product owners. They are accountable and responsible for various objects (products) in CRM and the translation of the business requirements into user stories which are used by developers to configure and develop our CRM platform accordingly.What We Offer:<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>Recognition as part of a Great Place to Work company culture</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul> Your Responsibilities:<ul><li>Organize workshops to gather business requirements for new Commercial Processes and enhancements for existing ones</li><li>Ensure alignment between different business stakeholders and produce a common process design</li><li>Define with the business and the PMO a calendar related to the delivery of the new features or enhancements in CRM, taking into account the requirements in terms of roll out as well as the enablers required (Data migrations, training kit, reporting needs)&nbsp;</li><li>Align with the business to get an official sign off on their MVP scope</li><li>Translate the business needs and requirements into user stories including: who, what, why, acceptance criteria and testing scenarios</li><li>Ensure the quality of the new features or enhancements by testing the developed functionalities in QA, UAT and Production</li><li>Organize demo sessions in UAT with stakeholders</li><li>Prepare training material and coordinate with the change management to secure delivery</li><li>Interact regularly with the Tech Leads, clarifying needs and providing feedback on designs, prototypes, and iterations of the solution.</li><li>Prepare and present CRM Process Reviews (Product Reviews)</li><li>Drive corrective actions to improve process design</li><li>Participate in User Feedback validation sessions to continuously capture business needs and create new user stories in the dedicated project management tool</li><li>Ensure information/data is provided by the business when they are required for user story developments</li><li>Ensure ergonomy rules are being applied in old and new features</li></ul>Qualifications:Essential<ul><li>Bachelor’s Degree in IT, Project Management or a related discipline</li><li>A minimum of 3 - 5 years in a similar position</li><li>Fluent or native English speaker</li><li>History of working in an international &amp; multicultural environment</li><li>Experience in writing business requirements with Gherkin and Connextra Format for IT projects</li></ul>&nbsp;Desirable<ul><li>Experience of working on Agile project</li><li>Experience of working within a culturally diverse global company</li><li>Experience of working with SalesForce platform</li></ul>Knowledge, skills, abilities and other characteristics&nbsp;<ul><li>SalesForce knowledge and experience is preferred</li><li>Must have strong problem-solving and analytical skills, along with organizational and logic skills</li><li>Proven capability to gather, manage and synthesize large amounts of information efficiently, effectively and creatively with meticulous attention to detail</li><li>Communicates &amp; Collaborates: effectively networks to share knowledge</li><li>Fluent English ; another language would be a plus.&nbsp;</li><li>Good presentation and communications skills across multiple levels of the organization, including senior management</li><li>Ability to proactively communicate detailed information to management and project team</li></ul>

CRM Product Owner - Business Analyst 11071

H ΕΛΙΝΟΙΛ Α.Ε. αναζητά IT Support &amp; Systems Engineer (Mid Level) για τα κεντρικά της γραφεία στην Αθήνα.Οι κύριες υπευθυνότητες της θέσης είναι:<ul><li>Διαχείριση των εταιρικών Servers σε φυσικό και virtual περιβάλλον.</li><li>Διαχείριση Active Directory, Group Policies, DNS, DHCP και άλλων core services.</li><li>Υποστήριξη σε 2nd/3rd level και επίλυση τεχνικών θεμάτων.</li><li>Διαχείριση και υποστήριξη του Office 365 και Entra ID.</li><li>Υλοποίηση, παρακολούθηση και έλεγχος backup/restore διαδικασιών, καθώς και συμβολή στη διασφάλιση του business continuity.</li></ul>Απαραίτητα προσόντα:<ul><li>1–3 χρόνια εμπειρίας σε αντίστοιχη θέση</li><li>Πολύ καλή γνώση Windows Server και Active Directory.</li><li>Εμπειρία σε virtualization (VMware ESXi - Microsoft Hyper-V).</li><li>Εμπειρία στη χρήση και διαχείριση υπηρεσιών Microsoft Azure,</li><li>Κατανόηση δικτυακών εννοιών (TCP/IP, VPN, Firewalls, routing).</li><li>Ικανότητα troubleshooting σε επίπεδο συστημάτων.</li><li>Γνώση Αγγλικής γλώσσας.</li><li>Εχεμύθεια &amp; υπευθυνότητα.</li><li>Ομαδικότητα &amp; πνεύμα συνεργασίας.</li></ul>Προσφέρεται:<ul><li>Άριστο &amp; δυναμικό περιβάλλον εργασίας.</li><li>Συνεχής εκπαίδευση &amp; ανάπτυξη.</li><li>Ανταγωνιστικό πακέτο αποδοχών &amp; παροχών.</li><li>Ιατροφαρμακευτική περίθαλψη &amp; συνταξιοδοτικό πρόγραμμα.</li></ul>

IT Support & Systems Engineer (Mid Level)

Due to continuous growth and expansion, ISOMAT offers a great opportunity for career development and is seeking to recruit a SAP FICO Business Analyst for our offices in Agios Athanasios, Thessaloniki or&nbsp;Aspropyrgos, Attiki, a core delivery role driving business change and managing IT systems programs in the financial services process area covering SAP FI and CO.As a SAP FICO Business Analyst you will drive business change and act as the link between IT and business units on the development, enhancement, implementation and support of new and existing applications and solutions.&nbsp;SAP FICO Business Analyst&nbsp;(Based in Agios Athanasios, Thessaloniki&nbsp;or Aspropyrgos, Attiki)&nbsp;Key responsibilities:<ul><li>Configure SAP FI and CO modules based on business requirements.</li><li>Cooperate with Business Analysts from other SAP modules such.</li><li>Contribute to developing custom reports in SAP, SAP Analytics Cloud and other BI tools.</li><li>Assist in testing process to discover errors and issues in business processes or documentation.</li><li>Provide application support and end users training for all subsidiaries.</li></ul>&nbsp;Requirements:<ul><li>Bachelor’s degree in Finance, Accounting, Economics or related fields.</li><li>Experience in a consulting or a manufacturing company with SAP system</li><li>Knowledge of SQL and BI tools would be an asset.</li><li>Excellent command of the Greek and English language (both oral and written).</li><li>Strong understanding of systems and processes.</li><li>Strong communication skills (within group services and with the user community).</li></ul>&nbsp;Benefits:<ul><li>Exposure to challenging business issues and practices.</li><li>Great opportunity to leverage and develop your business knowledge and skills.</li><li>Exposure to new technologies (S/4 HANA) and possibility for knowledge enhancement.</li><li>Competitive salary.</li><li>Excellent working environment.</li><li>Excellent career opportunities.</li><li>Additional private health insurance.</li><li>Company bus transportation.</li></ul>

SAP FICO Business Analyst (869)

SAP FICO Business Analyst (869) Aspropyrgos

As our Software QA Engineer, you will be part of our core development team, aiming to maintain and improve a fully scalable solution. You will be expected to effectively maintain high standards of quality in all provided services, as the platform is constantly growing set of microservices with a growing number of clients.Requirements<ul><li>At least 1 year of manual testing in a software development team</li><li>Familiarity with cloud computing platforms such as AWS</li><li>Experience with an agile methodology and tools like Jira, Confluence and Trello</li><li>An understanding of CI/CD and tools like Jenkins or similar</li><li>Strong communication skills and ability to work both in a team environment and independently</li><li>Experience with API tools like Postman or similar</li><li>Experience with Databases and SQL</li><li>Experience with automation testing and frameworks like Playwright or similar</li><li>Experience with Linux and scripting languages will be considered a plus</li><li>Experience with Java will be considered a plus</li><li>Excellent oral and written communication skills in both Greek &amp; English</li></ul>Responsibilities<ul><li>Perform manual testing and report bugs/improvements (the role consists of 90% manual testing)</li><li>Be involved in the entire product lifecycle, from ideation to deployment</li><li>Collaborate with development and product teams to understand upcoming features</li><li>Document the process and write complete, well-organized test cases, bug reports and status reports</li><li>Enrich our automation test coverage</li></ul>Benefits<ul><li>Attractive compensation package based on experience and skill-set</li><li>Career growth opportunities</li><li>Friendly and collaborative work environment</li><li>Various perks (health insurance etc)</li><li>Flexible hybrid working model after completion of the training period</li></ul>

Software Quality Assurance Engineer

As a Junior Technical Coordinator you will be trained to become a part of our core business team with a strong focus on Customer communication and Coordination tasks. You will be expected to work in a fast and competitive environment, take on responsibilities and initiatives from day one, and collaborate effectively with the other members of the team. We are looking for a person that is diligent, hard-working &amp; creative. Above all, a person who will be excited about the prospect of working for a pioneering technology company.Requirements<ul><li>Excellent oral and written communication skills in both Greek &amp; English</li><li>Tech-savvy, hard-working, and a team player</li><li>Very diligent and able to work in a fast-paced environment</li><li>Excellent organizational, operational &amp; communication skills</li><li>Ability to work well with large datasets</li><li>Excellent computer skills (especially Excel)</li><li>Good grasp of IT &amp; technological applications</li><li>Knowledge or experience on integrations/software connections (JSON &amp; XML files, APIs, SFTP) will be considered a plus</li></ul>Responsibilities<ul><li>Facilitate communication between Business, Developers and Sales Team</li><li>Attend technical meetings with customers and drive them to correct integration specifications</li><li>Cooperate with the development department to deliver specifications about the integration points</li><li>Guide clients on how to use/configure Procureship’s tools and recommend solutions to technical problems</li><li>Be responsible of customer accounts - collect &amp; analyze feedback from clients</li><li>Manage large databases and take on simple data analytics tasks using excel or SQL</li><li>Organize &amp; implement operational tasks with maximum efficiency &amp; attention to detail</li><li>Organize, track and maintain new integrations with clients' systems</li><li>After-sales support and training users onsite</li><li>Gain in-depth knowledge of the product, the market, and the clients</li><li>Demonstrate a pioneering spirit and a problem-solving mindset</li></ul>Benefits<ul><li>Attractive compensation package based on experience and skill-set</li><li>Career growth opportunities</li><li>Friendly and collaborative work environment</li><li>Various perks (health insurance etc)</li><li>Flexible hybrid working model after completion of the training period</li></ul>

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ΕΛΙΝΟΙΛ – ΕΛΛΗΝΙΚΗ ΕΤΑΙΡΙΑ ΠΕΤΡΕΛΑΙΩΝ Α.Ε.

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