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Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li><li>Teamwork spirit.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Receptionist - MYK.REC

Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Receptionist - SANT.REC

A Front Office Receptionist needs to deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and transferring telephone calls, escorting guests to their rooms and showing all hotel facilities.Applicant’s main accountabilities:<ul><li>Manage the efficient operation of the Front Office engaging in all related tasks and procedures (check in-out, welcoming guests, payments/orders process, deal with any special requests, complaints etc.)</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Operate relevant switchboard, call center and reservations software as per all Front Office related activities</li><li>Excellent personal presentation at all times</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field.</li><li>Master’s degree or equivalent in Hospitality, Business Administration or relevant field would be considered as extra asset.</li><li>Minimum 2 years of relevant experience in a 5* property</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably French, German, Russian, Italian or Hebrew) would be considered as extra asset</li><li>Knowledge of hotel management software (Protel) is an advantage</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Front Office Receptionist

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As a Night Auditor you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Greeting guests courteously upon arrival·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle guest needs, inquiries and requests·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Check figures, postings, and documents for accuracy·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Record, store, ace ss, and/or analyze computerized financial information·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that all pertinent information is recorded on registration cards, reports daily activity on logbook·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct check-in and check-out procedures based on Andronis Arrival and Departure standards·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Arrange and deliver luggage to guest roomsEntry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in a 5-star boutique hotel environment·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the English language, both spoken and written·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Additional language knowledge would be considered an extra asset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organizational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with Front office software, like Opera, Fidelio &amp; ProtelWe offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and access to our open air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The provision of uniforms·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation to/from work·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted rates at selected Andronis Restaurants

Night Auditor (Santorini & Paros)

Job Responsibilities:<ul><li>Provide highest service standards to our guests, welcome them in an exceptionally warm, polite, friendly, and professional manner.</li><li>Anticipate and handle guest issues and concerns in an accurate, efficient, and professional manner, including booking tours, making dinner reservations; arranging for ordering and delivering flowers, amenities; ensuring delivery of parcels and special deliveries to guest rooms; arranging for limousine, airport, and other transportation.</li><li>Initiate and respond to in-person and phone contact with guests to ensure all kind of reservations, excursions upon request, special events and entertainment are executed efficiently; assist guests with booking changes and inquiries regarding reservations.</li><li>Provide personalized solutions; build full knowledge of Resort and hotel facilities, services, and local area.</li><li>Offer any kind of assistance to the Front Office department; collaborate closely with all departments to maintain awareness of new promotions and communicate them effectively to all guests.</li><li>Ensure guest information is updated and accurate at all times.</li><li>Uphold the highest ethical and professional standards.</li><li>Always maintain a high standard of personal appearance and hygiene.</li><li>Ensure excellent response to all guest requests / complaints.</li><li>Maintain confidentiality of guest’s information and follow proper protocol.</li></ul>Job Requirements:<ul><li>Minimum 2 years of experience in a similar position, ideally within a 5* Luxury Hotel</li><li>Excellent knowledge of English language; a second language will be considered as an asset (Especially if speaks Mandarin)</li><li>Computer literacy and experience in Opera / Fidelio programs.</li><li>Strong interpersonal and organizational abilities, problem solving and multitasking.</li><li>Pleasant personality with enviable customer service skills, a team player passionate about the job and focused on providing high quality results.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Concierge-SANT.CON

To ξενοδοχειακό συγκρότημα Lango Design Hotel &amp; Spa αναζητά για τη σεζόν 2023 νέους, δυναμικούς και ταλαντούχους συνεργάτες.Μήπως είσαι ένας από αυτούς;Front Office Agent / Υπάλληλος Υποδοχής​Απαιτούμενα προσόντα – δεξιότητες:<ul><li>Προϋπηρεσία σε αντίστοιχη θέση σε ξενοδοχεία 4* ή 5* Ελλάδας ή εξωτερικού</li><li>Άριστη γνώση της αγγλικής γλώσσας και τουλάχιστον μίας από τις εξής γλώσσες θα εκτιμηθεί: γαλλική, ιταλική</li><li>Επαγγελματική εμφάνιση</li><li>Ομαδικότητα – προσαρμοστικότητα – οργάνωση</li><li>Ευχέρεια στην επικοινωνία και στις διαπροσωπικές σχέσεις, θετικός χαρακτήρας με θέληση για προσφορά και γνώση</li><li>Άριστη γνώση Η/Υ (Word, Excel, PowerPoint, Access, Outlook), καθώς και γνώση ξενοδοχειακού προγράμματος Protel</li><li>Απόφοιτος σχολής Τουριστικών Επιχειρήσεων</li></ul>Η εταιρεία μας προσφέρει:<ul><li>Aνταγωνιστικές μισθολογικές απολαβές αναλόγως προσόντων</li><li>Ποιοτικές συνθήκες διαμονής και διατροφή</li><li>Άριστο εργασιακό περιβάλλον</li></ul>

Front Office Agent / Receptionist

The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. Responsibilities&nbsp;- Greet all guests and assist them with check-in&nbsp;&amp; Check -out- Maintain a positive attitude and friendly demeanor- Respond to all guest questions and requests- Handling travel arrangements- Handling queries and complaints via phone, email&nbsp;&amp; general correspondence- Answer and forward phone calls- Keep a tidy and orderly workspace- Assist with administrative tasks as needed- Receiving, sorting, distributing and dispatching&nbsp;daily mail- Handling transcription, printing, photocopying- Maintaining safety and hygiene standards of&nbsp;the reception area- Professional appearance- Handling walk-in guests &amp; last minute reservations Requirements- Education on Tourism Services- Two (2) years minimum experience in the same position- Solid written and verbal communication skills- Fluency in English &amp; Preferably German or French- Ability to maintain a positive, friendly attitude even under high pressure- Excellent knowledge of PMS (preferably Alexandros) &amp; Microsoft Office Benefits- Competitive remuneration package- Professional working environment- Continuous education and training- Accomodation in long dinstant hotels

RECEPTIONIST / Υπάλληλος Υποδοχής

ΕταιρείεςAtlantis Hotel (Ηράκλειο)Elounda Village (Ελούντα)Porto Rethymno (Ρέθυμνο)Rithymna Beach (Ρέθυμνο)ΘέσειςFront Office ManagerΑχθοφόροςΒοηθός ΥποδοχήςΥπάλληλος ΥποδοχήςΥποδοχή (πρακτική άσκηση)

τμήμα Υποδοχής

Επιθυμούμε να εντάξουμε στο δυναμικό του ξενοδοχείου μας MAGMA Resort 5*&nbsp;by HYATT στη Σαντορίνη:Νυχτερινό Υπάλληλο ΥποδοχήςΑπαιτούμενα προσόντα και δεξιότητες:<ul><li>Εμπειρία τουλάχιστον 2 ετών σε αντίστοιχη θέση</li><li>Πτυχίο Σχολής Τουριστικών Επαγγελμάτων θα θεωρηθεί επιπλέον προσόν</li><li>Πολύ καλή γνώση αγγλικών και τουλάχιστον μιας δεύτερης ξένης γλώσσας (γερμανικά, γαλλικά)</li><li>Πολύ καλή γνώση υπολογιστών (MS Office, email, internet)</li><li>Ευχάριστη προσωπικότητα και ομαδικό πνεύμα</li><li>Συνέπεια και οργάνωση</li><li>Άριστες δεξιότητες εξυπηρέτησης πελατών και επικοινωνίας</li><li>Ικανότητα στη διαχείριση αιτημάτων και παραπόνων</li><li>Εστίαση στην ικανοποίηση των πελατών και στην παροχή υπηρεσιών υψηλής ποιότητας</li><li>Επαγγελματική συμπεριφορά και εμφάνιση</li></ul>Καθήκοντα και αρμοδιότητες:<ul><li>Καλωσορίζει τους πελάτες και τους ενημερώνει για τις παροχές και τις εγκαταστάσεις του ξενοδοχείου</li><li>Διαχειρίζεται όλες τις λειτουργίες του τμήματος της ρεσεψιόν (αφίξεις / αναχωρήσεις, έκδοση λογαριασμών, πληρωμές, τηλεφωνικές κλήσεις)</li><li>Διενεργεί το κλείσιμο της ημέρας</li><li>Απαντά σε αιτήματα πελατών</li><li>Επικοινωνεί με όλα τα τμήματα για την διεκπεραίωση απαιτούμενων εργασιών και αιτημάτων των πελατών</li><li>Συνεργάζεται στενά με το τμήμα οροφοκομίας και το τμήμα συντηρήσεων</li></ul>Προσφέρονται:<ul><li>Ικανοποιητικές αποδοχές</li><li>Γεύματα</li><li>Επαγγελματικό και ευχάριστο εργασιακό περιβάλλον</li><li>Συνεχής εκπαίδευση</li></ul>Οι ενδιαφερόμενοι καλούνται να υποβάλλουν την αίτησή τους για να έχουν την ευκαιρία να εργαστούν σε ένα ευχάριστο και υποστηρικτικό περιβάλλον, σε μία σταθερά αναπτυσσόμενη εταιρεία του ξενοδοχειακού κλάδου.Όλες οι υποβληθείσες αιτήσεις και πληροφορίες θα εξεταστούν υπό συνθήκες απόλυτης εχεμύθειας και σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).

ΝΥΧΤΕΡΙΝΟΣ ΥΠΟΔΟΧΗΣ/NIGHT AUDITOR - MAGMA RESORT

Ως Υπάλληλος Υποδοχής, θα είστε το πρώτο σημείο επαφής των επισκεπτών μας και ο άνθρωπος που διαμορφώνει την πρώτη — και συχνά πιο καθοριστική — εντύπωση. Ο ρόλος σας είναι κομβικός στη δημιουργία μιας ζεστής, επαγγελματικής και αξέχαστης εμπειρίας φιλοξενίας.Με άριστες επικοινωνιακές δεξιότητες, οργανωτικότητα και πάθος για την εξυπηρέτηση, θα διασφαλίζετε ότι κάθε επισκέπτης νιώθει ευπρόσδεκτος και υποστηριζόμενος καθ’ όλη τη διάρκεια της διαμονής του.&nbsp;Ζωή στο ΞενοδοχείοΗ υποδοχή είναι η καρδιά του ξενοδοχείου. Κάθε ημέρα είναι διαφορετική — αφίξεις, αναχωρήσεις, αιτήματα, λύσεις και συνεργασία με όλα τα τμήματα. Σε αυτό το δυναμικό περιβάλλον, η ψυχραιμία, η ευελιξία και η προσοχή στη λεπτομέρεια κάνουν τη διαφορά.Ως μέλος της ομάδας μας, θα εργάζεστε σε ένα φιλικό και υποστηρικτικό περιβάλλον, όπου η ομαδικότητα και η άριστη εξυπηρέτηση επισκεπτών αποτελούν κοινό στόχο.&nbsp;Τι θα κάνετε<ul><li>Διαχειρίζεστε τις αφίξεις και αναχωρήσεις επισκεπτών, εξασφαλίζοντας ομαλή και ευχάριστη εμπειρία</li><li>Διαχειρίζεστε κρατήσεις, τροποποιήσεις και ακυρώσεις μέσω του συστήματος κρατήσεων</li><li>Παρέχετε άριστη εξυπηρέτηση πελατών, απαντώντας σε ερωτήματα και επιλύοντας παράπονα</li><li>Συντονίζεστε με τα υπόλοιπα τμήματα για την κάλυψη αναγκών και αιτημάτων επισκεπτών</li><li>Διαχειρίζεστε χρεώσεις, πληρωμές και συναλλαγές με μετρητά ή κάρτες</li><li>Παρέχετε πληροφορίες σχετικά με τις παροχές του ξενοδοχείου, τοπικά αξιοθέατα και μετακινήσεις</li><li>Τηρείτε ακριβή αρχεία επισκεπτών, συναλλαγών και ειδικών αιτημάτων</li><li>Διασφαλίζετε ότι ο χώρος της υποδοχής παραμένει καθαρός, οργανωμένος και φιλόξενος</li></ul>&nbsp;Αυτό που σας κάνει ξεχωριστούςΠιστεύουμε ότι ένας εξαιρετικός receptionist συνδυάζει επαγγελματισμό με αυθεντική φιλοξενία. Είναι οργανωτικός, επικοινωνιακός και πάντα έτοιμος να προσφέρει λύσεις με χαμόγελο.&nbsp;Αναζητούμε άτομα που:<ul><li>Διαθέτουν προηγούμενη εμπειρία σε θέση υποδοχής ή front office (επιθυμητή, ιδανικά στον ξενοδοχειακό κλάδο)</li><li>Έχουν άριστη προφορική και γραπτή επικοινωνία στα Ελληνικά και Αγγλικά</li><li>Διαθέτουν ισχυρές οργανωτικές δεξιότητες και προσοχή στη λεπτομέρεια</li><li>Έχουν γνώση ξενοδοχειακών συστημάτων όπως Protel ή αντίστοιχα (επιθυμητή)</li><li>Μπορούν να εργάζονται αποτελεσματικά σε περιβάλλον με γρήγορους ρυθμούς</li><li>Διακρίνονται για τη φιλική, επαγγελματική στάση και τον προσανατολισμό στην ικανοποίηση επισκεπτών</li><li>Έχουν ευελιξία ωραρίου (βάρδιες, Σαββατοκύριακα, αργίες)</li></ul>&nbsp;Τι προσφέρουμε<ul><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών</li><li>Ευκαιρίες επαγγελματικής εξέλιξης και εκπαίδευσης</li><li>Υποστηρικτικό, συμπεριληπτικό και συνεργατικό εργασιακό περιβάλλον</li><li>Διαμονή (μόνο για θέσεις σε resorts) και διατροφή</li></ul>&nbsp;

Receptionist

We are looking for a dedicated and service-oriented Guest Assistant (Receptionist) to join our Front Office team at Amanzoe, in the Peloponnese, Greece. Reporting to the Front Office Management Team, the Guest Assistant will play a vital role in delivering the exceptional, personalized service that Amanzoe is known for. This position is ideal for someone who is energetic, proactive, and passionate about hospitality.Responsibilities<ul><li>Deliver a warm and seamless welcome and departure experience to all guests.</li><li>Support daily Front Office operations including check-in/out, guest communication, and concierge services.</li><li>Handle guest inquiries and requests with efficiency, discretion, and care.</li><li>Maintain guest profiles and history to ensure a tailored experience.</li><li>Collaborate with other departments to ensure smooth service and guest satisfaction.</li><li>Anticipate guest needs and proactively offer thoughtful solutions or assistance.</li><li>Promote in-house services and activities to enhance guest experiences.</li><li>Ensure workspaces and guest-facing areas are kept clean, organized, and professional.</li><li>Uphold Amanzoe’s service standards and brand values in all guest interactions.</li></ul>Requirements<ul><li>A minimum of 2 years’ experience in Front Office or in a Guest Assistant role, ideally in a 5-star luxury resort or hotel.</li><li>Degree or diploma in Hospitality Management from a certified institution.</li><li>Proficiency in Opera PMS or Fidelio is essential, as well as MS Office.</li><li>Excellent verbal and written communication in Greek and English.</li><li>Knowledge of an additional language (e.g. French, Italian, Spanish, or others) is highly desirable.</li><li>Strong interpersonal skills with a positive and engaging personality.</li><li>High attention to detail, with the ability to multitask and work under pressure.</li><li>Legal right to live and work in Greece is required.</li></ul>Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritize and support your career journey, making you feel valued, included and at home.<ul><li>Single accommodation including monthly utility allowance (electricity and water)</li><li>Access to our Training Platforms: Typsy and eCornell</li><li>Discount on F&amp;B Outlets</li><li>Discount on Aman Retail</li><li>Meal and coffee breaks while on duty</li><li>Uniform and colleague transportation</li><li>Access to the Amanzoe Elite Program (local discounts)</li><li>Participation in annual Staff Party and Family Day</li><li>Complimentary wellness activities including yoga, tennis, and gym classes</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to join us on our journey.

Guest Assistant Receptionist – Amanzoe

As a Front Office Agent you will welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure their satisfaction.Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.&nbsp;What you’ll do<ul><li>Greet and welcome guests as soon as they arrive at the hotel</li><li>Use of Front Desk systems (PMS, WebHotelier, Booking Channels)</li><li>Register and check guests in</li><li>Escort the guests to their rooms</li><li>Answer and direct incoming calls</li><li>Verify guests’ payment method</li><li>Compute all guest billings, accurately post charges to guest rooms and house accounts</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Complete and maintain any incident reports, daily activity reports or other reports requested by management</li><li>Close guests accounts and check guests out</li><li>Maintain a neat and orderly Front Desk and Reception area</li><li>Keep inventory of Front Office supplies stock</li><li>Perform other clerical Receptionist duties such as filing, photocopying, etc</li></ul>What we are looking for<ul><li>Previous work experience as a Front Office Receptionist, Guest Relations Agent, Concierge or similar role, ideally in a 5* hotel environment</li><li>Excellent command of the English language</li><li>Knowledge of any additional language will be considered as an asset</li><li>Experience in Hotel Program (PMS)</li><li>Computer literacy (Outlook, Excel, Word etc)</li><li>Solid written and verbal communication skills</li><li>Excellent interpersonal skills</li><li>Teamwork spirit and customer service attitude</li></ul>What we offer<ul><li>Positive working environment&nbsp;</li><li>Training and career development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Single or double occupancy accommodation at fully equipped apartments&nbsp;</li><li>Daily meals&nbsp;</li><li>Uniforms&nbsp;</li><li>Transportation from and to the hotel for duty&nbsp;</li><li>Other seasonal perks &amp; benefits also in addition to results&nbsp;</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration.</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

Front Office Agent

Επιθυμούμε να εντάξουμε στο δυναμικό του ξενοδοχείου μας MAGMA RESORT 5*&nbsp;στη Σαντορίνη:Front office agent / Υπάλληλο υποδοχής Α΄Απαιτούμενα προσόντα και δεξιότητες:<ul><li>Εμπειρία τουλάχιστον 2 ετών σε αντίστοιχη θέση</li><li>Πολύ καλή γνώση αγγλικών και τουλάχιστον μιας δεύτερης ξένης γλώσσας (γερμανικά, γαλλικά)</li><li>Πολύ καλή γνώση υπολογιστών (MS Office, email, internet)</li><li>Πτυχίο Σχολής Τουριστικών Επαγγελμάτων θα θεωρηθεί επιπλέον προσόν</li><li>Ευχάριστη προσωπικότητα και ομαδικό πνεύμα</li><li>Συνέπεια και οργάνωση</li><li>Άριστες δεξιότητες εξυπηρέτησης πελατών και επικοινωνίας</li><li>Ικανότητα στη διαχείριση αιτημάτων και παραπόνων</li><li>Εστίαση στην ικανοποίηση των πελατών και στην παροχή υπηρεσιών υψηλής ποιότητας</li><li>Επαγγελματική συμπεριφορά και εμφάνιση</li></ul>Καθήκοντα και αρμοδιότητες:<ul><li>Καλωσορίζει τους πελάτες και τους ενημερώνει για τις παροχές και τις εγκαταστάσεις του ξενοδοχείου</li><li>Διεκπεραιώνει αποτελεσματικά τις αφίξεις και τις αναχωρήσεις των πελατών</li><li>Ενημερώνει τους πελάτες για τα σημεία ενδιαφέροντος της περιοχής</li><li>Απαντά σε αιτήματα πελατών</li><li>Επικοινωνεί με όλα τα τμήματα για την διεκπεραίωση απαιτούμενων εργασιών και αιτημάτων των πελατών</li><li>Συνεργάζεται στενά με το τμήμα οροφοκομίας και το τμήμα συντηρήσεων</li></ul>Προσφέρονται:<ul><li>Ικανοποιητικό πακέτο αποδοχών</li><li>Διαμονή (εάν απαιτείται) και γεύματα</li><li>Επαγγελματικό και ευχάριστο εργασιακό περιβάλλον</li><li>Συνεχής εκπαίδευση</li></ul>Οι ενδιαφερόμενοι καλούνται να υποβάλλουν την αίτησή τους για να έχουν την ευκαιρία να εργαστούν σε ένα ευχάριστο και υποστηρικτικό περιβάλλον, σε μία σταθερά αναπτυσσόμενη εταιρεία του ξενοδοχειακού κλάδου.Όλες οι υποβληθείσες αιτήσεις και πληροφορίες θα εξεταστούν υπό συνθήκες απόλυτης εχεμύθειας και σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).

FRONT OFFICE AGENT - Magma Resort 5* by HYATT

As a Night Auditor you will be responsible for assisting guests with their overnight requests and balancing accounts from the day shift. You will be handling end-of-day bookkeeping, auditing and account reconciliation.&nbsp;Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.&nbsp;What you’ll do<ul><li>Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay&nbsp;</li><li>Use of Front Desk systems (PMS, WebHotelier, Booking Channels)&nbsp;</li><li>Answer incoming calls&nbsp;</li><li>Escorting guests to their rooms when needed&nbsp;</li><li>Verify guests’ payment method&nbsp;</li><li>Compute all guest billings, accurately post charges to guest rooms and house accounts&nbsp;</li><li>Provide basic and accurate information in-person and via phone/email&nbsp;</li><li>Complete and maintain any incident reports, daily activity reports or other reports requested by management&nbsp;</li><li>Close guests accounts and check guests out&nbsp;</li><li>Maintain a neat and orderly Front Desk and Reception area&nbsp;</li><li>Process invoices&nbsp;</li><li>Respond to guest complaints, requests and emergencies&nbsp;</li><li>Reconcile all accounts in a timely manner&nbsp;</li><li>Schedule guest wake-up calls and reservations for the following day&nbsp;</li><li>Balance the cash drawer and log receipts&nbsp;</li><li>Investigate and resolve out-of-balance accounts&nbsp;</li><li>Keep accurate financial records&nbsp;</li></ul>What we are looking for<ul><li>Proven work experience as a Night Auditor, Front Office Receptionist or similar role, ideally in a 5* hotel environment&nbsp;</li><li>Excellent command of the English language&nbsp;</li><li>Knowledge of any additional language will be considered as an asset&nbsp;</li><li>Computer literacy (Outlook, Excel, Word etc)&nbsp;</li><li>An eye for detail&nbsp;</li><li>Good problem-solving skills&nbsp;</li><li>Solid written and verbal communication skills&nbsp;</li><li>Ability to be resourceful and proactive when issues arise&nbsp;</li><li>Excellent interpersonal skills&nbsp;</li><li>Teamwork spirit and customer service attitude&nbsp;</li></ul>What we offer<ul><li>Positive working environment&nbsp;</li><li>Training and career development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Single or double occupancy accommodation at fully equipped apartments&nbsp;</li><li>Daily meals&nbsp;</li><li>Uniforms&nbsp;</li><li>Transportation from and to the hotel for duty&nbsp;</li><li>Other seasonal perks &amp; benefits also in addition to results&nbsp;</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration.</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

Night Auditor

Η UNISON Human Resources A.E., εταιρεία Εύρεσης και Διαχείρισης Ανθρώπινου Δυναμικού,&nbsp; ζητά για λογαριασμό Ξενοδοχείου 5 αστέρων:&nbsp;&nbsp;&nbsp;Receptionist&nbsp;Περιοχή: Αθήνα&nbsp;(Κωδικός Θέσης: REC-24)&nbsp;&nbsp;&nbsp;Βασικές αρμοδιότητες:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Διαχείριση λειτουργικών εργασιών υποδοχής- Διενέργεια check-in/check-out·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Υποδοχή και εξυπηρέτηση πελατών·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Τηλεφωνική επικοινωνία και εξυπηρέτηση·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Διαχείριση τηλεφωνικών και ηλεκτρονικών κρατήσεων·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Διαχείριση παραπόνων&nbsp;&nbsp;Προφίλ υποψηφίων:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Απόφοιτος σχολής Τουριστικών επιχειρήσεων·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Απαραίτητη προϋπηρεσία 2-4 έτη σε ανάλογη θέση&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Άριστη γνώση Αγγλικής γλώσσας·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Επιθυμητή γνώση 2ης ξένης γλώσσας·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Άριστη γνώση ξενοδοχειακού&nbsp;προγράμματος&nbsp;Protel&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Άριστη γνώση Η/Υ (MS Office)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ευελιξία σε βάρδιες (πρωινή, απογευματινή, βραδινή)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Βιβλιάριο Υγείας Ξενοδοχοϋπαλλήλων ή Πιστοποιητικό Υγείας·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Επαγγελματική εμφάνιση και συμπεριφορά·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Επικοινωνιακές δεξιότητες και&nbsp; διάθεση εξυπηρέτησης·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Οργάνωση και Υπευθυνότητα·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Διαχείριση πολλαπλών καθηκόντων·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Αντοχή υπό πίεση·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ομαδικό πνεύμα εργασίας&nbsp;&nbsp;Προσφέρονται:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ανταγωνιστικό πακέτο αποδοχών·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Άμεση πρόσληψη·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Διαρκής Εκπαίδευση και προοπτικές εξέλιξης·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ευχάριστο περιβάλλον εργασίας

RECEPTIONIST

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;&nbsp;As a Front Office Trainee, you will...·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Welcome guests warmly and professionally upon their arrival·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Promote our services and the facilities of our affiliated properties·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist in addressing guests' needs, inquiries, and requests·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop skills in verifying figures, entries, and documents for accuracy·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the process of recording, storing, accessing, and analyzing information using computerized systems·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in the execution of check-in and check-out procedures in compliance with Andronis’ arrival and departure standardsEntry Requirements:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Currently enrolled as a student in hospitality, tourism, or a related field·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in the English language, both spoken and written. Knowledge of additional languages is considered an asset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong teamwork and communication skills, with a passion for engaging with guests and colleagues from diverse backgrounds·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent organizational skills and a proactive approach to upselling·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Advanced proficiency in Microsoft Office (Word, Excel)We offer:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and access to our open air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The provision of uniforms·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation to/from work·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted rates at selected Andronis Restaurants

Trainee Front Office Agent

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As a Front Office Agent you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Greet guests courteously upon arrival·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Promote in house and sister properties’ services and facilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle guest needs, inquiries and requests·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Check figures, postings, and documents for accuracy·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Record, store, access, and/or analyze computerized financial information·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that all pertinent information is recorded on registration card, reports daily activity on log book·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct check-in and check-out procedures based on Andronis Arrival and Departure standardsEntry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in a 4 or 5 stars boutique hotel environment·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the English language, both spoken and written·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Additional language knowledge would be consider an extra asset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Upselling and organizational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with Front office software, like Opera, Fidelio &amp; ProtelWe offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and access to our open air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The provision of uniforms·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation to/from work·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted rates at selected Andronis Restaurants

Front Office Agent (Santorini & Paros)

To do the End of Day, close and back up the computer network data. Balance all the Revenue/Income Accounts and audit for accuracy of the Opera Front Office, Micros point of sales, call accounting and/or other Income generating computer systems. To print out daily Manager’s Report and distributes or sends it by local e-mail only to the authorized recipients.&nbsp;Key Duties and Responsibilities<ul><li>Maintain high visibility in public areas during peak times;</li><li>Collect guest preferences during guest’s stay, communicate to appropriate departments and act accordingly;</li><li>Emphasize guest satisfaction during all departmental meetings and focuses on continuous improvement;</li><li>Participate, as needed, in the investigation of employee and guest accidents;</li><li>Record guest issues in the guest response tracking system;</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others;</li><li>Making sure all guests’ complaints are followed up and discussed during the daily meeting within the Team;</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction;</li><li>Always seek opportunities to improve client service;</li><li>Always demonstrate effective and appropriate interaction with clients whilst maintaining a professional approach and image.</li><li>Understanding employee positions well enough to perform duties in employees' absence;</li><li>Empower employees to provide excellent customer service;</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li><li>Ensure compliance with all policies, standards and procedures;</li><li>Cooperation with other hotel departments to make sure the work is planned and organized efficiently;</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property;</li><li>Participate in the discussion of the work that affects Front Office, discuss the ways of service improvement;</li><li>Attending internal hotel meetings, presenting Front Office department;</li><li>Provide necessary reports to Finance department when needed;</li><li>Cooperate with 3rd party companies in terms of arrangements for guests and improving of level of service provided;</li><li>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Manager or Director of Rooms;</li><li>Cover night Front Office shifts when required;</li><li>Perform Front Desk/Guest Relations/Guest Services/Butler duties in high demand times;</li><li>To be in charge of Front Office in absence of Front of House Managers</li><li>Understand and implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.;</li><li>Understand and comply with security, health and safety policies and procedures of the hotel.</li></ul>&nbsp;Skills, Education or Certification<ul><li>Minimum two years working in a luxury, 5-star hotel as a Front Office/Assistant Front Office Manager</li><li>Excellent knowledge of Opera and Ms Office</li><li>Excellent knowledge of night closing procedures</li><li>Must be fluent in verbal and written English.</li><li>Must be proficient in hospitality revenue management, guest services and team development</li><li>Previous work in customer service and FoH experience preferred.</li><li>Excellent written and verbal communication skills required.</li><li>Strong leadership skills and interpersonal communication skills.</li><li>Excellent listening and comprehension skills required.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>Hospitality Management Degree</li><li>Excellent knowledge of Enhlish</li><li>Knowledge in OPERA/MICROS</li><li>Advance Knowledge in Microsoft Excel</li><li>Minimum one year experience in a luxury resort/hotel &nbsp;</li></ul>What We Offer:&nbsp;<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Night Auditor | One&Only Aesthesis, Athens (19066)

We are seeking a dedicated and experienced Villa Host / Hostess (Butler) who embodies Aman’s philosophy of personalized and intuitive service to join Amanzoe, in the Peloponnese, Greece. Reporting to the Villa Manager, the Villa Host plays a pivotal role in overseeing all aspects of villa operations, ensuring a seamless and refined experience for Villa Owners and guests. This position requires a hands-on approach, exceptional attention to detail, and a commitment to delivering Aman’s renowned hospitality through thoughtful, anticipatory and highly personalized service.Responsibilities<ul><li>Oversee the daily operations of private villas, ensuring smooth, efficient and discreet service delivery.</li><li>Provide exceptional personalized service, anticipating guest needs and ensuring they are met promptly and professionally.</li><li>Manage the preparation and upkeep of villas to Aman standards, ensuring comfort, cleanliness and readiness at all times.</li><li>Coordinate with internal departments to ensure seamless communication and service execution.</li><li>Support Villa Owners and guests throughout their stay, ensuring an elevated and tailored experience.</li><li>Assist with Food and Beverage service within villas, ensuring high-quality and attentive delivery.</li><li>Maintain accurate guest preferences and history to support personalized experiences.</li><li>Address guest concerns with tact, efficiency and professionalism.</li><li>Ensure adherence to safety and operational policies.</li></ul>Requirements<ul><li>Strong guest relations experience, particularly with high-profile clientele or villa owners, is essential.</li><li>Solid operational background across both Food and Beverage and Rooms Division.</li><li>Previous experience in butler services is an advantage.</li><li>Fluency in English is essential; additional languages such as French, Italian or Spanish are desirable.</li><li>Strong organizational, time management and problem-solving skills.</li><li>Excellent interpersonal and communication abilities.</li><li>A meticulous, detail-oriented and service-driven mindset aligned with Aman’s values.</li><li>You must have the legal right to work in Greece.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.<ul><li>Discount on Food and Beverage outlets.</li><li>Discount on Aman Retail boutique.</li><li>Provided uniform.</li><li>Employee Wellness Program including complimentary Yoga, Tennis and Gym classes.</li><li>Amanzoe Elite Program with discounts at various restaurants and local stores.</li><li>Colleague events including Party and Family Day.</li><li>Access to Open Sesame training platform.</li><li>Accommodation.</li><li>Monthly utility allowance (electricity and water).</li><li>Meal and coffee breaks while on duty.</li><li>Colleague bus transport.</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey.

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Andronis

night auditor | one&only aesthesis, athens (19066)

One&Only Resorts

villa host

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