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Aoristou

Seasonal

Orismenou

FullTime

OnSite

Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li><li>Teamwork spirit.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>

RECEPTIONIST / NIGHT RECEPTIONIST

Επιθυμούμε να εντάξουμε στο δυναμικό του ξενοδοχείου μας MARINA BEACH 4* στις Κάτω Γούβες Ηρακλείου:Σερβιτόρες / Σερβιτόρους Α΄ και Β'&nbsp;Απαιτούμενα προσόντα και δεξιότητες:<ul><li>Εμπειρία τουλάχιστον 2 ετών σε αντίστοιχη θέση</li><li>Πτυχίο Σχολής Τουριστικών Επαγγελμάτων θα θεωρηθεί επιπλέον προσόν</li><li>Καλή γνώση αγγλικών (προφορικά)</li><li>Η καλή γνώση μιας δεύτερης ξένης γλώσσας (γερμανικά, γαλλικά) θα θεωρηθεί επιπλέον προσόν</li><li>Ευχάριστη προσωπικότητα και ομαδικό πνεύμα</li><li>Συνέπεια και οργάνωση</li><li>Ικανότητα σωστής επικοινωνίας</li><li>Εστίαση στην ικανοποίηση των πελατών και στην παροχή υπηρεσιών υψηλής ποιότητας</li><li>Επαγγελματική συμπεριφορά</li></ul>&nbsp;Καθήκοντα και αρμοδιότητες:<ul><li>Εργασίες εστιατορίου και εξυπηρέτησης πελατών&nbsp;</li><li>Ακολουθεί τις οδηγίες του προϊστάμενου</li><li>Συνεργάζεται αρμονικά με την ομάδα του σέρβις</li><li>Τηρεί τους κανόνες για την ατομική υγιεινή</li></ul>&nbsp;Προσφέρονται:<ul><li>Ικανοποιητικές αποδοχές</li><li>Συμμετοχή σε πρόγραμμα ιδιωτικής ασφάλειας υγείας</li><li>Διαμονή (εάν απαιτείται) και γεύματα</li><li>Επαγγελματικό και ευχάριστο εργασιακό περιβάλλον</li><li>Συνεχής εκπαίδευση</li></ul>Οι ενδιαφερόμενοι καλούνται να υποβάλλουν την αίτησή τους για να έχουν την ευκαιρία να εργαστούν σε ένα ευχάριστο και υποστηρικτικό περιβάλλον, σε μία σταθερά αναπτυσσόμενη εταιρεία του ξενοδοχειακού κλάδου.Όλες οι υποβληθείσες αιτήσεις και πληροφορίες θα εξεταστούν υπό συνθήκες απόλυτης εχεμύθειας και σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).

ΣΕΡΒΙΤΟΡΑ/ΣΕΡΒΙΤΟΡΟΣ

If you live in Greece have the right to work, speak both German and English, then keep reading! ABOUT OUR OFFER<ul><li>Seasonal or permanent contracts available with optional winter work opportunities. &nbsp;</li><li>A job at TUI offers more than your basic salary which already starts at 17,150€ gross/year.</li><li>Meals and non-alcoholic beverages during hotel opening times are included, as well as uniform. &nbsp;</li><li>If you do not live near one of our hotels but are flexible to move within your country of residence, accommodation can be provided. &nbsp;</li><li>Access to free language lessons &amp; the TUI Learning Hub to help you level-up and grow your career. &nbsp;</li><li>Finally, why not get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.</li></ul>ABOUT THE JOB<ul><li>You will deliver a wide range of fun daytime and sport activities, while constantly interacting with our guests of all ages and nationalities. &nbsp;</li><li>You also co-ordinate and deliver the evening programme &amp; events for our main highlights of the week. You put the guest at the heart of everything you do by consistently engaging in guest interaction</li><li>You deliver the highest quality service and guest experience in line with the TUI standards.</li><li>You will help plan and run our main events during the day and evening. Your goal is to create a fun and special atmosphere that guests will always remember.</li></ul>ABOUT YOU<ul><li>You are a sociable individual with excellent people skills and the personality &amp; confidence to work independently and as part of a small international team.</li><li>A careful and detail-focused individual with the ability to plan, deliver, and evaluate international activities and events, always keeping guest needs in mind.</li><li>Additional skills such as singing, dancing, are appreciated but not essential.</li><li>You feel comfortable to communicate and host the Daytime &amp; Evening events well in English – other languages are advantageous but not mandatory.</li><li>Comfortable working in small teams to create unforgettable holiday experience to all our guests.</li><li>Finally … you will be proud to wear and represent our ‘TUI Smile’ at all times. &nbsp;</li></ul>

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receptionist / night receptionist

Trésor Hospitality

σερβιτορα/σερβιτορος

Marina Beach

event & activities host | german speaking | local residents

TUI Careers

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