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As a Barista at&nbsp;Miraggio Thermal Spa Resort you are responsible for crafting and serving high-quality coffee and beverages while providing exceptional guest service. Your role is essential in creating a welcoming and enjoyable experience for our guests, making each visit a memorable one.Key Responsibilities:<ul><li>Coffee Preparation:&nbsp;Expertly prepare and serve a variety of coffee and espresso drinks, including lattes, cappuccinos, and specialty brews. Ensure each beverage meets our quality standards.</li><li>Guest Service:&nbsp;Provide friendly and efficient service to customers, taking orders, answering questions, and offering recommendations.</li><li>Menu Knowledge:&nbsp;Familiarize yourself with the beverage and coffee menu and prices.</li><li>Brewing Equipment:&nbsp;Operate coffee machines, grinders, and other equipment, ensuring they are clean, well-maintained, and functioning correctly.</li><li>Cash Handling:&nbsp;Process guest payments accurately, handle cash, credit cards, and mobile payments, and maintain a balanced cash register.</li><li>Order Accuracy:&nbsp;Ensure orders are prepared accurately and in a timely manner. Address any discrepancies or issues with orders promptly.</li><li>Inventory Management:&nbsp;Monitor and restock Keep track of inventory levels and report any shortages to the manager.</li><li>Cleaning and Sanitation:&nbsp;Maintain a clean and organized work area, including the coffee bar, equipment, and service areas. Follow hygiene and sanitation standards.</li><li>Special Requests:&nbsp;Accommodate special guest requests, such as dietary preferences or personalized drink orders, with a focus on exceeding guest expectations.</li><li>Promotions and Upselling:&nbsp;Assist with promoting seasonal drinks, special offers, and loyalty programs.</li></ul>Qualifications:<ul><li>High school diploma or equivalent. Additional hospitality education or barista training is a plus.</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multi task position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Barista

As a Bartender at&nbsp;Miraggio Thermal Spa Resort you play a pivotal role in creating a vibrant and welcoming atmosphere for guests. You will be responsible for preparing and serving a variety of beverages, including cocktails, wines, and non-alcoholic drinks, while providing exceptional guest service and ensuring responsible alcohol service in accordance with hotel procedures.Key Responsibilities:<ul><li>Beverage Preparation:&nbsp;Skillfully mix, garnish, and serve a wide range of alcoholic and non-alcoholic beverages according to standard recipes and guest preferences.</li><li>Guest Service:&nbsp;Provide attentive and personalized service to guests, engaging in conversations, making recommendations, and ensuring an enjoyable experience at the hotel bar.</li><li>Menu Knowledge:&nbsp;Have a comprehensive understanding of the beverage menu, including wine selections, signature cocktails and be able to describe and recommend them to guests.</li><li>Cleanliness:&nbsp;Maintain a clean and organized bar area, including the bar top, glassware, utensils, and equipment. Ensure proper hygiene and sanitation standards are met.</li><li>Inventory Management:&nbsp;Monitor and manage beverage inventory levels, ordering supplies as needed and minimizing waste. Conduct regular inventory checks and report any discrepancies.</li><li>Cash Handling:&nbsp;Process guest payments accurately, handle cash, credit cards, and other forms of payment, and maintain a balanced cash drawer.</li><li>Safety and Security:&nbsp;Uphold the hotel's safety and security protocols, including following emergency procedures and preventing overconsumption of alcohol.</li><li>Collaboration:&nbsp;Work closely with other hotel departments, such as the kitchen, service staff, and management, to ensure a seamless dining and beverage service.</li><li>Training:&nbsp;Stay up-to-date with industry trends and new drink recipes. Train and mentor junior staff members when necessary.</li></ul>&nbsp;Qualifications:<ul><li>High school diploma or equivalent. Additional education in bartending or hospitality is a plus.</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Responsible beverage service training or certification is an advantage.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Bartender

As a Restaurant Hostess at Miraggio Thermal Spa Resort you are the first point of contact for guests entering the restaurant. Your primary responsibility is to provide a warm and welcoming atmosphere, ensure smooth seating, and assist in coordinating the dining experience. Your role contributes to creating a positive and memorable guest experience.Key Responsibilities:<ul><li>Guest Welcome:&nbsp;Greet and welcome guests as they arrive at the restaurant, providing a friendly and professional demeanor.</li><li>Reservations:&nbsp;Manage reservations and seating arrangements to optimize the restaurant's occupancy while accommodating guest preferences. Record reservation details and maintain an organized reservation system.</li><li>Seating:&nbsp;Escort guests to their tables, ensuring a smooth and pleasant transition. Communicate with waiters to allocate sections for smooth operation.</li><li>Menu Presentation:&nbsp;Offer menus and inform guests of daily specials, promotions, and wine selections. Provide descriptions of menu items and assist with any dietary or special requests.</li><li>Guest Information:&nbsp;Answer inquiries regarding the restaurant's offerings, hours of operation, and special events. Provide information about the hotel's amenities and services.</li><li>Cooperation with Waiters:&nbsp;Collaborate with restaurant waiters and kitchen staff to coordinate guest seating and ensure efficient table turnover. Communicate any special requests or guest preferences.</li><li>Guest Recognition:&nbsp;Develop relationships with regular guests, recognize repeat guests.</li><li>Guest Assistance:&nbsp;Address guest concerns or inquiries and assist in resolving any issues, such as special seating requests or accommodations for guests with disabilities.</li><li>Cleanliness and Organization:&nbsp;Ensure the hostess station is kept clean and</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree in hospitality, tourism, or a related field is preferred.</li><li>Previous experience in a restaurant, hotel, or hospitality setting is preferred.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you have a warm and welcoming personality with a passion for guest service&nbsp;join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Restaurant  Hostess / Υποδοχή

As a Front Office Agent at Miraggio Thermal Spa Resort you play a vital role in providing exceptional guest experiences. You are the first point of contact for our guests and are responsible for creating a warm, welcoming, and efficient environment in the hotel's front office. Your primary goal is to ensure a seamless check-in and check-out process while delivering outstanding guest experience.Key Responsibilities:<ul><li>Guest Check-In and Check-Out:&nbsp;Greet guests with a friendly and professional demeanor. Assist guests with the check-in and check-out process, ensuring accuracy and efficiency. Handle guest inquiries and requests promptly and courteously.</li><li>Reservation Management:&nbsp;Verify and confirm guest reservations accurately.</li><li>Payment Processing:&nbsp;Collect and process payments, issue invoices, and maintain a balanced cash drawer. Ensure all financial transactions are conducted securely and in compliance with hotel policies.</li><li>Information and Assistance:&nbsp;Provide guests with information about hotel facilities, services, local attractions, and dining options. Offer recommendations and assistance to enhance their stay.</li><li>Telephone and Email Communication:&nbsp;Answer phone calls, respond to emails, and transfer calls to appropriate departments. Handle reservations, inquiries, and requests via phone and email.</li><li>Problem Resolution:&nbsp;Address and resolve guest issues and complaints professionally, ensuring guest satisfaction while adhering to hotel policies and procedures.</li><li>Safety and Security:&nbsp;Monitor and maintain the security of the front desk area, ensuring the safety and privacy of guests. Follow hotel security and emergency procedures.</li><li>Administrative Duties:&nbsp;Complete administrative tasks, such as filing, record-keeping, and updating guest information.</li><li>Collaboration:&nbsp;Work closely with other hotel departments, including housekeeping, maintenance, and food and beverage, to ensure seamless guest experiences.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position, leadership in hospitality strongly required.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Front office Agent

As a Guest Relations Agent at&nbsp;Miraggio Thermal Spa Resort you are the first point of contact for our guests, dedicated to ensuring their comfort and satisfaction. Your role is to create memorable guest experiences by offering personalized assistance and addressing guest inquiries and concerns promptly and professionally.Key Responsibilities:<ul><li>Guest Welcome and Assistance:&nbsp;Warmly welcome guests upon their arrival and assist with the check-in process. Provide information about the hotel's amenities, services, and local attractions.</li><li>Guest Engagement:&nbsp;Establish a positive and lasting relationship with guests, actively listening to their needs and preferences, and delivering personalized services and recommendations to enhance their stay.</li><li>Problem Resolution:&nbsp;Address guest inquiries, concerns, or complaints promptly, finding suitable solutions and escalating issues, when necessary, all while adhering to hotel policies.</li><li>Special Requests:&nbsp;Ensure that special guest requests, such as room preferences, amenities, and services, are met to create exceptional experiences.</li><li>Concierge Services:&nbsp;Offer guidance and information about local dining, entertainment, and transportation options. Make reservations and bookings for guests as required.</li><li>Loyalty Programs:&nbsp;Enroll guests in loyalty programs, explaining the benefits and actively promoting the hotel's services and amenities.</li><li>Communication:&nbsp;Maintain effective communication with other hotel departments, including the front office, housekeeping, maintenance, and dining, to coordinate guest requests and enhance guest experiences.</li><li>Safety and Security:&nbsp;Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.</li><li>Feedback Collection:&nbsp;Solicit and collect guest feedback through surveys and direct interactions, conveying comments and concerns to the Guest Relations Manager for analysis and improvement.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multi task position</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must</li><li>Availability to work in shifts, including evenings, weekends, and holidays</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Guest Relations Agent

OROS Luxury Beach Resort follows the tradition of Pilot Hotels, a pioneer of Tourism in Crete.With over 30 years of operations, is established in the European market with many International awards.The resort spans an area of 100 hectares, between the beach and the mountains.300 rooms in 10 different categories with 4 restaurants, 3 bars, SPA &amp; Wellness, conference center and recreation facilities.Over 200 employees seize the opportunity to work in a pleasant, professional environment with opportunities to develop.GENERAL MISSION:Ensures that kitchen operations run smoothly and that guests receive a high standard of service Manages and motivates the kitchen teams to provide excellent services to guests. Ensures respect of hygiene, safety and food quality regulations.RESPONSIBILITIES:Guarantees a high standard of culinary services offered to guests including food hygiene, safety and quality in the hotel Manages and motivates the kitchen staff in order to offer a high standard of service to guests. Meeting the department's quantitative and qualitative targets• Manages stocks and supplies• Respects the productivity ratios as budgeted• Carries out inventories, inputs data and explains consumption differences• With the team, is continually looking for ways to improve costs and ratios while maintaining the high standard of serviceKEY RESPONSIBILITIES:• Organizes and supervises food preparations in line with the occupancy and consumption forecasts• Prepares dishes and/or supervises preparation• Supervises the different sections of the kitchen: production of hot and cold dishes, patisserie, dishwashing etc• In conjunction with the F&amp;B Manager, prepares the menus• Prepares the cooking instructions and ensures they are duty applied• Oversees the whole work shift : ensures respect of the maximum waiting times defined by the brand, checks the presentation and temperature of dishes, etc• Coordinates with restaurant serving staff in order to ensure that service runs smoothly• Ensures that all information is duly passed on to other departments as appropriate• Responsible for the hygienic and safe preparation of food within the outlet.• Be creative in the design and implementation of ongoing food concepts.• Implement quality control procedures.• Inspect method of food preparation and cooking at all meal periods.• Liaise with the Engineering as to maintenance within kitchen.• Inspect plate presentation and continually review and update when necessary.• Attend meetings as required.• Implement opportunities for quality Team Building• Ensure that all associates comply with the grooming and uniform standards• Assist in conducting development and performance reviews, identifying key personnel for further• development and structured career patting.• Implement and maintain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.• Liaise with the Executive Chef over the reparation of work schedules and annual leave schedules, ensuring they are within budget, business expectations and guidelines of the appropriate industrial legislation.• Implement opportunities for quality Team Building• Ensure that all associates comply with the grooming and uniform standards• Oversee the selection and appointment of new associates within the kitchen brigade.• Conduct regular staff meetings/briefings to keep all associates informed• Ensure compliance with legislated health and safety requirements within the workplace, paying• particular attention to Food Safety Legislation.• Comply with all Corporate and Hotel Standards and Procedures

Sous Chef

Job Responsibilities:<ul><li>Oversee the front office during the overnight shift,</li><li>Provide a friendly &amp; warm welcome and service to all guests,</li><li>Maintain the main lobby and front desk in a professional order,</li><li>Demonstrate exceptional guest service, being proactive in all guests’ requirements &amp; requests, with their prompt &amp; successful resolution,</li><li>When aware of guest complaints, intervenes to assist the guest with their complaint and takes measures to resolve the issue,</li><li>Ability to answer guest calls and handle them appropriately,</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone,</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest,</li><li>Settle bill accurately through credit card or cash transaction,</li><li>Follow all relevant Health &amp; Safety department regulations &amp; all guest service guidelines,</li><li>Perform end of day duties and prepare reports.</li></ul>Job Requirements:<ul><li>Previous experience of 2 years in a similar position within a 5* property,</li><li>Degree in Hospitality / Tourism (desirable),</li><li>Computer literacy &amp; knowledge of Hospitality PMS software OPERA (desirable),</li><li>Fluency in English &amp; Greek is required,</li><li>The knowledge of a second language will be considered as an asset (especially if Mandarin),</li><li>Excellent personal presentation,</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems,</li><li>Strong communication and interpersonal skills.</li><li>Teamwork spirit,</li><li>Works harmoniously and professionally with co-workers and supervisors,</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation at fully equipped apartments,</li><li>Daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code of interest and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Hotel Night Auditor - SANT.NAUD

Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li><li>Teamwork spirit.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>

RECEPTIONIST / NIGHT RECEPTIONIST

Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li><li>Teamwork spirit.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Receptionist - MYK.REC

Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Receptionist - SANT.REC

As a Bell at Miraggio Thermal Spa Resort you are responsible for creating a warm and memorable first impression for our guests. Your primary role is to provide efficient and attentive guest services, including greeting and assisting with luggage, valet parking, and providing information about the hotel. Your commitment to exceptional service contributes to our guests' overall experience.Key Responsibilities:<ul><li>Guest Welcome and Assistance:&nbsp;Welcome guests upon arrival, open doors, and assist with luggage and personal belongings. Provide information about the hotel's services.</li><li>Luggage Handling:&nbsp;Safely transport guests' luggage to their rooms and ensure it is placed securely in their assigned accommodations. Retrieve luggage upon check-out and assist with transportation to the lobby or vehicles.</li><li>Valet Parking:&nbsp;Assist guests with valet parking services, ensuring their vehicles are securely parked, retrieved promptly, and kept in excellent condition. Handle keys and parking tickets responsibly.</li><li>Concierge Services:&nbsp;Offer recommendations, directions, and information if asked by our guests.</li><li>Safety and Security:&nbsp;Maintain a secure and well-organized luggage room and lobby and entrance area. Report any security or safety concerns to hotel management.</li><li>Communication:&nbsp;Effectively communicate with guests and fellow team members to ensure smooth coordination and provide the highest level of service.</li><li>Teamwork:&nbsp;Collaborate with other hotel departments, such as the front desk, housekeeping, and maintenance, to ensure guest needs are met promptly and effectively.</li><li>Special Requests:&nbsp;Handle special guest requests, or addressing specific needs, with a focus on exceeding guest expectations.</li></ul>&nbsp;Qualifications:<ul><li>High school diploma or equivalent. Additional education in hospitality is a plus.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Previous experience as bell or similar guest services role is preferred.</li><li>Exceptional guest service skills and a friendly, professional demeanor.</li><li>Strong physical fitness, including the ability to lift and transport luggage and stand for extended periods.</li><li>Excellent communication and interpersonal skills.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Bell / Υποδοχή

As a Restaurant Captain at Miraggio Thermal Spa Resort you play a pivotal role in ensuring a seamless and exceptional dining experience for our guests. You are responsible for supervising the dining room staff, coordinating service, and maintaining the highest standards of service quality and guest satisfaction.Key Responsibilities:<ul><li>Staff Supervision:&nbsp;Oversee the restaurant's front-of-house staff. Provide guidance, direction, and performance feedback to maintain a professional and motivated team.</li><li>Service Coordination:&nbsp;Coordinate guest seating, table assignments, and table turnover to ensure efficient service and guest satisfaction. Collaborate with the host/hostess to optimize seating arrangements.</li><li>Guest Welcome:&nbsp;Greet and welcome guests, ensuring a warm and professional demeanor. Assist in seating guests and addressing any special requests or accommodations.</li><li>Menu Knowledge:&nbsp;Be well-versed in the restaurant's menu, including daily specials, wine selections, and cocktail offerings. Describe and recommend menu items and beverages to guests.</li><li>Order Accuracy:&nbsp;Verify the accuracy of orders before they are served to guests. Ensure that presentation and service meet the restaurant's standards.</li><li>Guest Assistance:&nbsp;Address guest inquiries, concerns, and requests, providing efficient solutions while maintaining a high level of service quality.</li><li>Table Maintenance:&nbsp;Monitor table setup, cleanliness, and organization to ensure that each table meets the restaurant's standards. Assist in resetting tables for the next guests.</li><li>Teamwork:&nbsp;Collaborate with kitchen staff to ensure food orders are prepared and served promptly. Communicate guest preferences, dietary restrictions, and special requests to the kitchen.</li><li>Guest Recognition:&nbsp;Develop and maintain relationships with regular guests, recognize repeat customers, and provide personalized service to enhance the dining experience.</li><li>Reservations:&nbsp;Manage reservations, ensuring optimal table allocation and seating plans. Record reservation details and maintain an organized reservation system.</li><li>Sales and Upselling:&nbsp;Promote menu items, special promotions, and wine selections to enhance the guest experience and increase revenue.</li><li>Safety and Cleanliness:&nbsp;Enforce health and safety regulations, food safety standards, and responsible alcohol service. Address safety concerns and emergencies effectively.</li></ul>Qualifications:<ul><li>Bachelor's degree in hospitality, tourism, or a related field is preferred.</li><li>2-3 years minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated and experienced professional in hospitality sector, with a passion for guest service&nbsp;join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Captain

Katikies is a stunning collection of seven authentic Greek properties located on the islands of Mykonos and Santorini. Their unique, magical spirit was inspired by the rush of feelings that the islands awaken in the heart of every traveler. Enduring, quintessential getaway destinations, these islands are brimming with romance, poetry, and singular experiences. Katikies provides emotions and memories that remain vivid long after the holiday ends, and its exclusive world is a tribute to the beauty of nature and humanity’s ability to bring out its full potential.Job Responsibilities<ul><li>Oversee the front office during the overnight shift.</li><li>Provide a friendly &amp; warm welcome and service to all guests.</li><li>Maintain the main lobby and front desk in a professional order.</li><li>Demonstrate exceptional guest service, being proactive in all guests’ requirements &amp; requests, with their prompt &amp; successful resolution.</li><li>When aware of guest complaints, intervenes to assist the guest with their complaint and takes measures to resolve the issue.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Follow all relevant Health &amp; Safety department regulations &amp; all guest service guidelines.</li><li>Perform end of day duties and prepare reports.</li></ul>Job Requirements<ul><li>Previous experience of 2 years in a similar position within a 5* property</li><li>Degree in Hospitality / Tourism (desirable)</li><li>Computer literacy &amp; knowledge of Hospitality PMS software OPERA (desirable)</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Excellent personal presentation.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Strong communication and interpersonal skills.</li><li>Teamwork spirit.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code of interest and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Hotel Night Auditor - MYK.N.AUD

As a Waiter/Waitress at&nbsp;Miraggio Thermal Spa you are an integral part of the dining experience, responsible for providing exceptional guest service to our guests. Your role is to ensure that guests have a memorable and enjoyable dining experience by taking orders, serving meals, and accommodating special requests.Key Responsibilities:<ul><li>Guest Welcome:&nbsp;Greet guests as they arrive at the restaurant and provide menus.</li><li>Order Taking:&nbsp;Take guests' food and beverage orders, ensuring accuracy and noting any dietary restrictions or special requests.</li><li>Food and Beverage Service:&nbsp;Serve meals and beverages promptly and accurately, following established presentation and service standards.</li><li>Menu Knowledge:&nbsp;Familiarize yourself with the restaurant's menu, including daily specials and wine selections. Describe and recommend menu items to guests.</li><li>Guest Service:&nbsp;Provide attentive and personalized service to guests, offering recommendations, answering questions, and ensuring an enjoyable dining experience.</li><li>Table Maintenance:&nbsp;Maintain clean and well-organized dining tables, including setting and resetting tables and ensuring proper tableware and condiments are available.</li><li>Order Accuracy:&nbsp;Verify the accuracy of orders before serving them to guests. Address any discrepancies or issues with orders promptly.</li><li>Cash Handling:&nbsp;Process guest payments accurately, handle cash, credit cards, and mobile payments, and maintain a balanced check or cash drawer.</li><li>Upselling:&nbsp;Suggest additional items or special promotions to enhance the guest experience and increase revenue.</li><li>Teamwork:&nbsp;Collaborate with kitchen staff and other service team members to ensure efficient service and a seamless dining experience.</li><li>Special Requests:&nbsp;Accommodate special guest requests, such as dietary preferences, allergies, or personalized dining experiences, with a focus on exceeding customer expectations.</li><li>Safety and Cleanliness:&nbsp;Follow hygiene and sanitation standards, including personal hygiene and the cleanliness of dining areas.</li></ul>Qualifications:<ul><li>High school diploma or equivalent. Additional hospitality education or service training is a plus.</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Waiter / Σερβιτόροι

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Digital Concierge Agent for the Season 2026 (minimum 6-7 months contract).What You Will Do<ul><li>Manage guest inquiries and requests via email, chat, and other digital Four Seasons Platforms to ensure personalized service and seamless experience.&nbsp;</li><li>Serve as the primary point of contact for guests using the resort’s app, including providing real- time assistance with bookings, recommendations, and updates.&nbsp;</li><li>Coordinate dining, spa, and activity reservations for guests through digital platforms, ensuring timely confirmations and smooth scheduling.&nbsp;</li><li>Ensure accurate logging of guest requests in the resort's digital systems.&nbsp;</li><li>Communicate with vendors and partners following established guidelines and procedures to ensure seamless coordination of arrangements.&nbsp;</li><li>Handle emails and chat messages with a strategic approach, ensuring all correspondence is organized, tracked and documented at all times.&nbsp;</li><li>Leverage guest profiles and preferences to anticipate needs and customize recommendations for their stay.&nbsp;</li><li>Identify opportunities to promote resort services, upgrades, or experiences through engaging and persuasive digital communication.&nbsp;</li><li>Proactively address any digital service issues or guest concerns with efficiency and professionalism, ensuring guest satisfaction.&nbsp;</li><li>Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibitions, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests. Is knowledgeable about transportation options within the city as well as all air and rail transportation options.&nbsp;</li><li>Stay informed regarding new restaurant openings, popular dining spots and local attractions to offer expert recommendations.&nbsp;</li></ul>What You Bring<ul><li>A High School Diploma or Bachelor’s Degree is required.</li><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Fluency in English is essential. Proficiency in Greek is an advantage.</li><li>Previous experience in a similar role is an advantage.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!&nbsp;

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