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The Sales Specialist is responsible for managing the relationships with the online travel agencies (OTA) to drive revenue and ensure the seamless operation of our digital sales channels. The role cooperates closely with internal stakeholders to support the&nbsp;implementation of the strategies that optimize sales and elevate customer experience.Responsibilities:<ul><li>Manages and grows the relationships with OTAs to maximize revenue opportunities.</li><li>Ensures the accurate and up-to-date content (fares, schedules, promotions) on OTA platforms.</li><li>Analyzes the OTA performance using data tools to identify trends and propose improvements.</li><li>Coordinates with internal stakeholders to resolve booking or payment issues promptly.</li><li>Monitors the market and competitors’ activity to identify growth opportunities.</li></ul>Competences: <ul><li>Excellent communication and interpersonal skills.</li><li>Critical thinking and problem-solving ability.</li><li>Data analytical skills and ability to make data-driven decisions.</li><li>Strong attention to detail and results orientation.</li><li>Ability to prioritize tasks and manage time effectively.</li><li>Team player with ability to work in a fast-paced environment.</li></ul>Requirements: <ul><li>Bachelor’s degree in Business Administration, Mathematics, Statistics, or a related field.</li><li>1-2 years of experience in account management, sales, or business development (preferably in the travel/airline industry).</li><li>Strong understanding of digital sales and OTA ecosystems.</li><li>Fluency in Greek/English (verbal and written).</li><li>IT literate (MS Office suite, BI tools such as Tableau, Power BI, etc.).</li></ul>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Continuous Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (extended to first-degree family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul>

Sales Specialist

Your potential has a place here with TTEC’s award-winning employment experience. As a Quality Assurance Specialist working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll be DoingDo you have a passion to help boost performance? Do you love pinpointing areas for improvement?You’ll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your active listening skills will help make sure proper information is being given to customers while you analyze spreadsheets to pinpoint any patterns to help guide performance training. This includes making sure employees are giving proper verbal statements, client requirements and policies are being met, and finding similarities between associate scripts.You'll report to the Quality Assurance Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.During a Typical Day, You’ll· Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.· Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations.· Coordinates the logistics and conducts related audits, including sample selection, documentation, and reporting of results.· Facilitate periodic calibration sessions with the Customer Service department and all other areas of operations to ensure consistency in the evaluation process.· Assist the Quality/Training Manager and Assistant Manager with administrative functions, including developing Standard Operating Procedures (SOPs), Quality Standard Definition Document (QSDD), Quality Forms, and coordinating quality recognition programs.· Assist with the data and analysis of quality reports in conformance with agreed-upon formats, including developing reports when necessary.· Performs special projects as required, such as assisting with the development, research, and delivery of new training or other necessary duties.· Flexibility to perform job duties on-site, off-site, or remote, as business needs dictateWhat You Bring to the Role· High school diploma or equivalent· 6 months or more of customer service and call center experience· Understanding, interpreting, and manipulating data for reportingWhat You Can Expect· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) &nbsp;Visit https://mybenefits.ttec.com/ for more information.

Dutch Speaking Specialist, Quality Assurance - Bilingual

HELLENIC CABLES S.A.&nbsp;is seeking a detail-oriented and proactive Supply Chain Specialist to join our dynamic and fast-growing Project Management Office in Marousi, Athens.As a Supply Chain Specialist, you will play a key role in managing end-to-end supply chain operations for complex projects. You will be responsible for demand planning, procurement, logistics coordination, and inventory optimization, ensuring timely material availability and compliance with international trade regulations. Working closely with internal teams and external partners, you will contribute to operational excellence and cost efficiency.Responsibilities:&nbsp;<ul><li>Develop and execute demand planning and forecasting to support project timelines and production needs.</li><li>Manage warehouse operations, inventory control, and optimization processes.</li><li>Oversee procurement and sourcing activities, ensuring timely and cost-effective supply of materials.</li><li>Coordinate inbound and outbound logistics, including transportation, warehousing, and distribution.</li><li>Handle freight forwarding processes and ensure compliance with customs regulations and Incoterms.</li><li>Maintain strong supplier relationships, negotiate contracts, and monitor vendor performance.</li><li>Support production planning and scheduling to align with manufacturing capacity and delivery deadlines.</li><li>Monitor order fulfillment and tracking, ensuring on-time delivery and customer satisfaction.</li><li>Implement supply chain risk management strategies and continuous improvement initiatives (Lean, Six Sigma, Kaizen).</li><li>Analyze logistics data, develop KPIs (OTIF, lead time, freight cost), and prepare performance reports.</li><li>Ensure compliance with trade regulations, import/export processes, and maintain accurate documentation.</li></ul>Qualifications:&nbsp;<ul><li>Bachelor’s degree in Supply Chain Management, Logistics, Engineering, or related field.</li><li>2–5 years of experience in supply chain, logistics, or procurement roles (experience in EPC or industrial projects is a plus).</li><li>Strong knowledge of ERP systems (SAP) and WMS/TMS platforms.</li><li>Advanced proficiency in MS Excel (pivot tables, VLOOKUP, macros).</li><li>Familiarity with Incoterms, customs compliance, and international trade regulations.</li><li>Excellent analytical skills for data analysis, cost optimization, and root cause analysis.</li><li>Strong communication and stakeholder management skills.</li><li>Ability to multitask and adapt in a fast-paced environment.</li><li>Fluent in English (German will be considered an asset).</li><li>Professional certifications (e.g., APICS CPIM, CSCP) are a plus.</li></ul>The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing.</li><li>Competitive remuneration package.</li><li>Life &amp; Health Insurance Plan.</li><li>Additional Bonus, based on results.</li></ul>

PROJECT SUPPLY CHAIN SPECIALIST (3687)

Wolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019, and we've now expanded into 6 other cities as well. As a company we've always prided ourselves on providing truly outstanding customer service&nbsp;and as the business has grown so has our Support team!&nbsp;As such, we need a Shift Planner (WFM) to take responsibility for shift scheduling and headcount planning processes within the Support team. You’ll need to be comfortable with working with data in complex, high-paced service operations environment. In this role, you’ll get a lot of help and support on the way, but is also expected to be an amazing independent contributor with an exceptional ability to execute every single day.What you'll be doing<ul><li>Create and maintain shift schedules for our delivery workforce using our WFM and BI tools and spreadsheets.</li><li>Monitor and analyze shift performance metrics to identify areas for improvement.</li><li>Collaborate with different teams to ensure staffing levels are optimized.</li><li>Maintain accurate and up-to-date records of shift schedules, time off requests, and other related data. One of your main success criteria will be to constantly improve our staffing predictions against actuals!</li><li>Develop and implement efficient shift planning procedures to enhance workforce productivity.</li><li>Work together with Team Leads, Support Managers &amp; Head of Support to develop strategies and continuously optimize our forecasting, shift scheduling and performance management processes</li><li>Work in close co-operation with Head of Support to continuously balance operational needs, budgeting and employee experience</li><li>Deliver shift schedules and other reports for payroll and finance</li></ul>Our humble expectations<ul><li>Solid previous Contact Center WFM experience</li><li>You are able to think on your feet and multi-tasking is your second nature</li><li>You have lazer-sharp focus on details, but can also take the “helicopter view” to ensure that successful WFM processes fit our broader Support strategy</li><li>You are tech-savvy and seek to learn and teach others in how to use our Customer Support tools</li><li>Excellent organizational and analytical skills.</li><li>Proficient in using workforce management software and tools (SQL knowledge is a plus)</li><li>Fluent in English and Greek</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!&nbsp; We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!&nbsp;

WFM Specialist

We&nbsp;are&nbsp;seeking&nbsp;a&nbsp;results oriented&nbsp;Financial&nbsp;Planning&nbsp;&amp;&nbsp;Compliance&nbsp;Specialist&nbsp;to&nbsp;join&nbsp;our&nbsp;Finance&nbsp;Department&nbsp;in&nbsp;Nea&nbsp;Santa.&nbsp;This&nbsp;strategic&nbsp;role&nbsp;supports&nbsp;the&nbsp;Chief&nbsp;Financial&nbsp;Officer&nbsp;(CFO)&nbsp;and&nbsp;is&nbsp;pivotal&nbsp;in&nbsp;ensuring&nbsp;financial&nbsp;compliance,&nbsp;operational&nbsp;efficiency,&nbsp;and&nbsp;sustainable&nbsp;financial&nbsp;planning.&nbsp;The&nbsp;position&nbsp;combines&nbsp;oversight&nbsp;of&nbsp;regulatory&nbsp;frameworks,&nbsp;financial&nbsp;systems,&nbsp;ESG&nbsp;reporting,&nbsp;and&nbsp;funding&nbsp;strategy&nbsp;to&nbsp;support&nbsp;KEBE’s&nbsp;long-term&nbsp;financial&nbsp;vision&nbsp;both&nbsp;in&nbsp;Greece&nbsp;and&nbsp;abroad.&nbsp;Core&nbsp;Responsibilities&nbsp;&nbsp;<ul><li>Oversee&nbsp;daily&nbsp;AP/AR&nbsp;operations,&nbsp;ensuring&nbsp;accuracy&nbsp;and&nbsp;tax&nbsp;compliance.</li><li>Prepare&nbsp;financial&nbsp;statements&nbsp;(monthly,&nbsp;quarterly,&nbsp;annual)&nbsp;per&nbsp;Greek&nbsp;GAAP.</li><li>Support&nbsp;audits&nbsp;and&nbsp;coordinate&nbsp;with&nbsp;external&nbsp;auditors&nbsp;and&nbsp;evaluators.</li><li>Assist&nbsp;the&nbsp;CFO&nbsp;with&nbsp;budgeting,&nbsp;forecasting,&nbsp;and&nbsp;performance&nbsp;monitoring.</li><li>Analyse&nbsp;financial&nbsp;data&nbsp;to&nbsp;support&nbsp;strategic&nbsp;decision-making.</li><li>Manage&nbsp;cash&nbsp;flow&nbsp;and&nbsp;working&nbsp;capital&nbsp;to&nbsp;ensure&nbsp;liquidity.</li><li>Apply&nbsp;financial&nbsp;controls&nbsp;and&nbsp;contribute&nbsp;to&nbsp;risk&nbsp;mitigation.</li><li>Handle&nbsp;financial&nbsp;reporting&nbsp;for&nbsp;subsidised&nbsp;and&nbsp;co-financed&nbsp;programs.</li><li>Advice&nbsp;on&nbsp;subsidy&nbsp;utilisation&nbsp;and&nbsp;financial&nbsp;impact.</li><li>Ensure&nbsp;compliance&nbsp;with&nbsp;local&nbsp;and&nbsp;international&nbsp;accounting&nbsp;standards.</li></ul>&nbsp;What&nbsp;We're&nbsp;Looking&nbsp;For&nbsp;<ul><li>Degree&nbsp;in&nbsp;Finance,&nbsp;Accounting,&nbsp;or&nbsp;Business,&nbsp;plus&nbsp;solid&nbsp;experience.</li><li>Background&nbsp;in&nbsp;financial&nbsp;planning&nbsp;or&nbsp;compliance.</li><li>Confident&nbsp;with&nbsp;numbers,&nbsp;ERP&nbsp;systems,&nbsp;and&nbsp;Excel.</li><li>Familiar&nbsp;with&nbsp;Greek&nbsp;financial&nbsp;laws,&nbsp;ESG,&nbsp;and&nbsp;public&nbsp;funding.</li><li>Detail-focused,&nbsp;discreet,&nbsp;and&nbsp;thorough.</li><li>Clear&nbsp;communicator,&nbsp;structured&nbsp;thinker,&nbsp;easy&nbsp;to&nbsp;work&nbsp;with.</li><li>Strategic&nbsp;mindset&nbsp;with&nbsp;strong&nbsp;analytical&nbsp;skills.</li></ul>&nbsp;Our&nbsp;Commitment&nbsp;to&nbsp;You&nbsp;<ul><li>Competitive&nbsp;compensation&nbsp;package&nbsp;aligned&nbsp;with&nbsp;industry&nbsp;standards.</li><li>Performance-based&nbsp;bonus&nbsp;structure.</li><li>Comprehensive&nbsp;private&nbsp;health&nbsp;insurance&nbsp;coverage&nbsp;for&nbsp;employees&nbsp;and&nbsp;immediate&nbsp;family&nbsp;members&nbsp;-&nbsp;fully&nbsp;covered.</li><li>Monthly&nbsp;meal&nbsp;allowance.</li><li>Continuous&nbsp;training&nbsp;and&nbsp;development&nbsp;opportunities.</li><li>Support&nbsp;for&nbsp;major&nbsp;life&nbsp;moments&nbsp;(Marriage&nbsp;and&nbsp;Childbirth).</li><li>Summer&nbsp;vacation&nbsp;allowance&nbsp;at&nbsp;the&nbsp;company’s&nbsp;hotels.</li><li>Holiday&nbsp;gift&nbsp;packages&nbsp;for&nbsp;Christmas&nbsp;and&nbsp;Easter.</li></ul>

Financial Planning & Compliance Specialist

Intellectica is recruiting a&nbsp;Junior Financial&nbsp;Controller&nbsp;on behalf of the Marine &amp; Ship Management division of its client, a leading provider of specialized engineering solutions for subsea cable installation and offshore energy infrastructure. Known for its commitment to technical excellence, operational reliability, and client-focused delivery, the company is expanding its project team to support a growing pipeline of complex international projects. Based in Attiki, Greece and reporting to the CFO, the successful candidate will collaborate closely with both the internal accounting team and operations teams to support the financial oversight of vessel operations and supplier management, and broader financial planning and reporting activities.Key activities and responsibilities of this role include:<ul><li>Coordinate and process monthly crew payments, ensuring accuracy, timeliness, and compliance with contractual terms and maritime regulations</li><li>Manage accounts payable for vessel-related suppliers, including invoice verification, payment scheduling, and reconciliation of vendor statements</li><li>Record, monitor, and reconcile financial transactions related to vessel operations using the MGA platform</li><li>Prepare detailed cost reports for individual vessels, tracking expenses across categories such as crew, maintenance, port charges, and fuel</li><li>Assist in the preparation of monthly and quarterly financial statements, ensuring completeness and accuracy of vessel-related data</li><li>Support budget tracking and variance analysis, identifying discrepancies and contributing to cost control efforts</li><li>Provide documentation and financial data during internal and external audits, ensuring compliance with regulatory and company standards</li><li>Assist the CFO in budgeting, forecasting, and broader financial planning activities</li><li>Contribute to the preparation of financial reports and performance summaries for senior management</li><li>Participate in the implementation and enhancement of financial systems, tools, and process improvements</li></ul><ul><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Finance, Accounting, Economics, Shipping Finance, or a related field; a Master’s degree or professional certification (e.g. ACCA, CFA) is a plus</li><li>Minimum&nbsp;4 years&nbsp;of relevant experience in financial control, accounting, or marine operations finance</li><li>Prior exposure to the&nbsp;maritime, shipping, or offshore energy&nbsp;sectors is highly desirable</li><li>Strong understanding of financial processes including cost reporting, supplier management, and payment workflows</li><li>Good knowledge of vessel operations and the financial implications of their cost structures</li><li>Proficiency in Microsoft Excel; familiarity with ERP systems is an advantage</li><li>Fluency in Greek and English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Strong attention to detail and accuracy</li><li>Proactive and solution-oriented mindset</li><li>Excellent organisational and time management skills</li><li>Clear and confident communication style</li><li>Ability to work independently and take initiative</li></ul>Apply Now

Junior Financial Controller int-0384

H Epsilon Net A.E., ο μεγαλύτερος Όμιλος Business Software στην Ελλάδα, αναζητά Contract Renewals Specialist για το τμήμα Ανανεώσεων και Εισπράξεων&nbsp;στην Θεσσαλονίκη!Αρμοδιότητες:<ul><li>Παρακολούθηση λήξεων συμβολαίων υποστήριξης.</li><li>Επικοινωνία με πελάτες για την ανανέωση συμβολαίων.</li><li>Διαπραγμάτευση και συμφωνία τρόπου πληρωμής.</li><li>Καταχώρηση και διαχείριση δεδομένων πελατών σε ERP σύστημα.</li><li>Συνεργασία με τα άλλα τμήματα της εταιρίας όπως Credit, Πωλήσεων και Operations.</li></ul>&nbsp;Απαραίτητα Προσόντα:<ul><li>Τουλάχιστον 3 έτη προϋπηρεσίας σε ρόλο renewals ή B2B sales</li><li>Εμπειρία σε ERP/CRM συστήματα</li><li>Ευχέρεια στο γραπτό και προφορικό λόγο</li><li>Πολύ καλή γνώση MS Office</li></ul>&nbsp;H εταιρεία προσφέρει:<ul><li>Πολυβραβευμένο Εργασιακό Περιβάλλον (Fortune’s 100 Best Companies to Work For in Europe 2024, 10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2 Best Workplace in Technology).</li><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Διαρκείς εκπαιδεύσεις και σημαντικές προοπτικές εξέλιξης</li><li>Ιδιωτική ιατροφαρμακευτική ασφάλιση</li><li>Ψυχολογική γραμμή υποστήριξης</li><li>Δωρεάν συμμετοχή στα εκπαιδευτικά προγράμματα του Epsilon Training και Epsilon College</li></ul>

Contract Renewals Specialist

Store Demand Planning Specialist is a member of the Store Forecasting &amp; Replenishment team, who is at the origin of the store planning process and the cornerstone of the logistic optimization.We are looking for talented person with both relationship and data analysis skills, who is willing to take challenges in the fast-moving food retail business sector.&nbsp;What you will focus on<ul><li>Evaluates, reviews and releases/changes order proposals produced by the system (SAP F&amp;R) for the allocated stores, considering available stock, discrepancies, events, trends and daily logistical information in order to secure optimal inventory levels, to increase availability/sales</li><li>Coordinates with Operations and Buying departments to create manual orders for the allocated stores</li><li>Interprets system exceptions, proposes, and implements a fit solution depending on the situation</li><li>Configures Demand Influencing Factors (DIFs) related to calendar events and promotions in the system for the allocated stores</li><li>Communicates and coordinates with the allocated stores on daily basis to provide store support for replenishment</li><li>Produces and shares relevant reports in order to ensure transparency of all relevant to F&amp;R KPIs and SAP F&amp;R functioning (for the allocated stores)</li></ul>&nbsp;Who we are looking for<ul><li>BSc in Mathematics/Statistics, Logistics, Finance, Business Administration or any relevant field.&nbsp; MSc would be considered an asset</li><li>Working experience up to 2 years in retail store operations, supply chain, logistics and/or demand planning</li><li>Excellent command of MS Office applications. Experience in working with SAP or other ERP would be considered an asset</li><li>Fluency in English language</li></ul>&nbsp;Your Value<ul><li>Analytical and numerical skills with attention to detail</li><li>Ability to organize and plan tasks</li><li>Communication and adaptive skills</li><li>Customer service orientation</li><li>Teamwork and cooperation</li></ul>&nbsp;&nbsp;

STORE DEMAND PLANNING SPECIALIST (1 year contract)

The American College of Greece is seeking a Specialist – Support Services to join the International Student Services Office. The successful candidate will support international and study abroad students throughout their pre-arrival, transition, and on-campus experience, contributing to their smooth adjustment and overall engagement with college life.Job Responsibilities:<ul><li>Provide pre-arrival support to all international and study abroad students by answering emails received and managing all necessary pre-arrival forms.</li><li>Support the International Student Services Office through advanced administrative and operational functions related to student support, internal operations, and promotional material development.</li><li>Assist international and study abroad students with international program services and activities.</li><li>Contribute to the organization and implementation of events and excursions for international and study abroad students.</li><li>Develop, manage, and update social media platforms for the International Student Services Office to promote college life, events, and student engagement initiatives.</li><li>Maintain contact with all international and study abroad students, supporting their integration and adjustment to college life throughout their stay.</li><li>Assist with the administration and coordination of student satisfaction surveys for residential students at the beginning and end of each semester/session.</li><li>Perform any other duty as assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>Bachelor Degree</li><li>1-2 years’ work experience in counselling/advising, sales or customer care positions</li><li>Excellent oral and written communication skills in Greek &amp; English</li><li>Strong computer literacy (Word, Excel, Power Point etc.)</li></ul>Required Skills:<ul><li>Strong customer-service orientation and student-centered approach</li><li>Effective Interpersonal and communication Skills</li><li>Attention to detail</li><li>Discretion and confidentiality of sensitive information</li><li>Team Work</li><li>Excellent organizational skills with the ability to multitask and prioritize effectively</li><li>Strong time management skills</li><li>Demonstrated ability to work effectively in culturally and ethnically diverse environments.</li></ul>Other requirements:<ul><li>Flexibility in work schedule to support departmental needs as required.</li></ul>

Specialist – Support Services, International Student Services

Currently, we are searching to hire a Digital Content &amp; Performance Specialist responsible for the e-commerce new business and revenue maximization through digital content creation &amp; curation.<h2>During your day you will:</h2><ul><li>Monitor shopping behavior across websites and apps, proposes and implement&nbsp;enhancements that ease the user journey and improve conversions, in collaboration with agencies, development and IT teams</li><li>Engage and coordinate&nbsp;marketing and design partners to deliver high-quality content that follows channel best practices and brand voice</li><li>Manage and optimize&nbsp;content per page type (homepage, landing pages, PLP, PDP, checkout etc.) and digital channels (email, SEM, SoMe)</li><li>Analyse, report and update&nbsp;traffic pages (i.e. homepage, category page)</li><li>Coordinate&nbsp;the rollout of campaign landing pages calendar</li><li>Actively participate&nbsp;in the QA/UATs processes for platform implementations</li><li>Perform&nbsp;CMS tasks and initiatives, collaborating closely with other internal teams such as product, operations and IT</li><li>Monitor competition activities and stay&nbsp;up to date with digital marketing content, SEO and UX trends and best practices to continually improve strategies and tactics</li><li>Propose content initiatives and content strategy in digital marketing campaigns, new digital content tools, and community-related actions</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Marketing, Business Administration or other related field</li><li>Master’s degree on Digital Marketing or other related field</li><li>At least 3 years’ experience on digital content and/or digital marketing roles for E-commerce retail</li><li>Hands-on experience of an e-Commerce platform (i.e. Shopify Plus, PrestaShop, Netvolution or any other CMS)</li><li>Knowledge of analytical tools for performance measurement (i.e. Google Analytics) mandatory requirement</li><li>IT literacy and excellent knowledge of MS Office</li><li>Fluency in English and Greek, both oral and written</li><li>Digital marketing and performance marketing experience will be considered as an asset</li></ul><h2>Key Skills/Attributes</h2><ul><li>Strong written and verbal communication skills</li><li>Self-motivated and creative</li><li>Teamwork spirit and collaboration</li><li>Strong analytical skills, and problem-solving ability</li><li>Project management skills, operating under tight deadlines</li><li></li></ul>

Digital Content & Performance Specialist

The LCV Specialist will support Ayvens Greece sales teams by providing commercial vehicle industry &amp; market knowledge, advice and guidance. Moreover he / she will provide advice to clients and new business prospects at the vehicle qualification stage on vehicle specification and ancillary equipment to ensure best fit for purpose.Through this role the candidate will liaise with the van manufacturers and importers, third party suppliers / vehicle converters to ensure accuracy and competitiveness of LCV maintenance budgets. Furthermore he/she will provide operational and in-life advice and recommendations to Ayvens Greece customers, particularly in the areas of selecting the appropriate commercial vehicles, according to legislation &amp; compliance to optimize their vehicle utilization.Key Responsibilities:<ul><li>Support the sales teams on winning van / light commercial vehicle business.</li><li>Provide current LCV market and industry information to support the Bid &amp; Tender team for the top 20–25 new commercial vehicle customers and prospects.&nbsp;</li><li>Identify van fleet operators for the New Business team to target and prioritize.</li><li>Actively promote Ayvens LCV proposition and seek to increase take up of the Ayvens commercial vehicles products and services.</li><li>Attend meetings with prospects and existing customers to carry out needs assessments to recommend and advise on fit for purpose vehicles, specifications, legislation, and compliance.</li><li>Make recommendations on commercial vehicle makes and versions including 3rd party specialist suppliers of vehicle racking, lifts, cranes, refrigeration and vehicle livery.</li><li>Support colleagues in both the Implementation and Engage teams to ensure smooth transition and onboarding of CV clients</li><li>Provide input and content for CV Tender management.</li><li>Liaise with the commercial training team in order to organize relevant trainings to the sales and other teams.</li><li>Service quality: Maintain a high level of service focus, ensuring Ayvens Customer Service Style is adopted and always supported.</li><li>Achieve pre-determined customer satisfaction/loyalty objectives and adherence to relevant SLA’s.</li><li>Ensure accurate recording of all relevant information to Commercial CRM.</li><li>Keep abreast of commercial vehicle market conditions and specific industry and organizational changes &amp; developments and regularly communicate this knowledge through the relevant areas of the business.</li><li>Plan, organize and execute training &amp; awareness sessions to the commercial team and all relevant internal partners, aiming to increase product knowledge level.</li><li>Along with the product team, develop and maintain a process for regular production and analysis of key performance indicators relating to Ayvens van fleets.</li></ul>Qualifications &amp; Skills:<ul><li>University degree in Business Administration or technical education.</li><li>Minimum of 5 years’ working experience in B2B environment</li><li>Background in relevant commercial vehicles sales will be considered an asset.</li><li>The ideal individual should have robust knowledge of how sales and account management functions operate and interact with clients within complex sales and business environments.</li><li>Very good coaching and training skills.</li><li>Solid quantitative (numerical and problem solving) skills.</li><li>Basic knowledge of Finance and Cost controlling.</li><li>Strong organizational and coordination skills.</li><li>An entrepreneurial mind-set with strong self-motivation and the ability to work independently.</li><li>Able to take initiative and the confidence to take business solutions from concept stage to implementation.</li><li>Good interpersonal and communication skills.</li><li>Ability to present options and recommendations to a Board level audience.</li><li>Able to communicate persuasively across a range of different stakeholders.</li><li>Team work &amp; listening skills.</li><li>IT literacy and ability to adapt in a complex IT ecosystem.</li><li>Motivated individual with a strong track record of delivery.</li><li>Fluency in English (speaking and writing).</li></ul>

LCV Specialist

The leading shipping audit practice in Greece is looking for dynamic team players to grow its team. If you have aspiration to develop your skills in a challenging international environment, gain exposure in the leading industry in Greece, having worldwide market leaders as clients and become member of a team of people with extensive knowledge and experience in serving clients listed in US stock markets, this opportunity is for you.Quality is at the heart of what we do. Combining passionate people with leading technology, we work together to build trust in society. We put the team first and solve important problems by challenging the organizations we audit and being open to challenge ourselves. We take pride in our work and the profession, recognizing audit as a deep specialism.Our empowered hybrid way of working allows you to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and work on individual projects in a way that works for you and our clients.&nbsp;Your key responsibilitiesAn important part of your role is to establish, maintain and strengthen internal and external relationships. You’ll help create a positive learning and diverse culture and will coach and counsel junior team members to help them develop. In line with our commitment to quality, you'll also have a key role in ensuring exceptional client service, quality and delivery. At the same time as maintaining strong client relationships and delivering high quality outcomes, you will need to deliver projects to agreed time. The range of engagements with which our team is involved means that there is a flexible and dynamic team environment providing you with a wealth of opportunities for personal growth and development by working across audit and consulting domains.Skills and attributes for successTo be successful in the role, you will be building meaningful relationships and demonstrating curiosity that will allow you to have insightful conversations and provide visible challenge&nbsp;during each project. You will lead on the completion of areas of complex or judgmental audit work which includes the identification of issues, analysis of data, articulation of findings and the ability to draw informed conclusions. You will be&nbsp;putting your team first by coaching with purpose, being present with the team and openly communicating expectations. You will support your team’s technical and personal development and identifying where they may require further support and provide performance feedback at the end of each project.&nbsp;To qualify for the role you must have<ul><li>Prior working experience in Audit companies</li><li>Excellent academic background including a bachelor and/or master’s degree in Accounting, Finance, Economics, Business Administration or other appropriate academic major</li><li>Professional qualification in progress (JES, AMP, ACCA, ACA, SOEL, METKEL)</li><li>Passion to provide high quality services to our clients</li><li>Good interpersonal and supervisory skills and ability to motivate others</li><li>Ability to formulate reasonable judgements and conclusions in order to deliver informative and timely outputs</li><li>Strong organizational skills and ability to prioritize tasks for the team</li><li>Excellent oral and written communication skills both in Greek and English</li><li></li></ul>Ideally, you’ll also have<ul><li>Prior experience in Audit Shipping industry</li><li>Good knowledge of IFRS and/or US GAAP</li></ul>What we look forPassionate, dynamic people, ready to take responsibility and grow together with their teams to become the next leaders&nbsp;Working location: AthensWhat we offer you&nbsp;&nbsp;Ability to Shape your Future with Confidence by:<ul><li>Developing your professional growth:<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.<ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li></ul><ul><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>

Audit Shipping Professional

As an In-Store Communications Sr. Specialist, you'll revolutionize in-store experiences with cutting-edge digital tools and interactive solutions to captivate customers and elevate store performance. You’ll Create impactful customer journeys with In Store Touchpoints that drive engagement, elevate store performance, and unlock new monetization opportunities through Retail Media Networks.&nbsp;Your day to day will include:<ul><li>Assisting with in-store marketing initiatives and campaigns to boost market impact and customer appeal.</li><li>Executing immersive experiences to enhance customer engagement.</li><li>Creating content for in Store touchpoints (Digital screens etc) and adapting Brand Campaigns into in store commercial communication messages.</li><li>Adapting key visuals into valuable content for screens, audio, and interactive formats. Treating in-store screens as performance channels, optimizing loops by mission and moment (entrance acquisition, dwell engagement, point-of-sale impulse).</li><li>Establishing content taxonomy and mission-based frameworks for Digital touchpoints (Screens).</li><li>Working closely with Marketing, Product, Brand, and external partners (agencies, vendors, tech providers) to deliver creative and execution excellence.</li><li>Developing multimedia content (video) per the commercial plan.</li><li>Supporting brief development and communication with advertising agencies.</li><li>Creating reports on marketing impact on retail KPIs.</li><li>Define and implement operating standards for in-store communication touchpoints, ensuring alignment with brand guidelines and commercial objectives.</li></ul>What you need to succeed:<ul><li>5+ years of professional experience in Communications/Marketing/Retail Marketing</li><li>BSc in Marketing, Communications, or related field</li><li>Sound knowledge of marketing operations and standards</li><li>Experience in creative &amp; high-quality digital material development</li><li>Strong problem-solving skills</li><li>Experience in highly-matrixed or complex organizations is a plus</li><li>Proficient in Microsoft Office (Word, PowerPoint, Excel)</li><li>Excellent English &amp; Greek (written and oral)</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

In-Store Communications Sr. Specialist (3832)

Ready to make compliance seamless? As an IT Compliance Specialist, you’ll ensure our systems meet regulatory standards, define technical specs, and be the key link with the gaming regulator. Your impact starts here, are you in?&nbsp;Your day to day will include:<ul><li>Managing and providing subject matter expertise on the operation of HGC’s Control System(s) for all gaming platforms and BI reports</li><li>Liaising with gaming regulatory authorities ensuring fluent communication regarding technical compliance issues and acting as point of technical contact for auditing authorities’ requests</li><li>Ensuring smooth access of gaming regulator to OPAP’s regulatory reporting systems, providing user support and managing relevant issues</li><li>Inspecting and evaluating systems and applications lifecycle as per their compliance to the regulatory framework, identifying areas of risk and suggesting actions for their mitigation</li><li>Translating applicable regulatory requirements to technical specifications for all products and operations of OPAP, evaluating compensating solutions</li><li>Working closely with vendors and internal teams for the accurate communication and implementation of the necessary technical specifications to meet the regulatory framework</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science/Information Technology or equivalent</li><li>3+ years of relevant experience in Information Security, IT architecture, IT Business Analysis, IT Audit or similar role, preferably in a regulated industry</li><li>Eager to gain a deep understanding of OPAP’s games and the relevant data that gaming solutions provide to act effectively as a subject matter expert for regulatory reporting systems &nbsp;</li><li>Very good understanding of modern IT systems, infrastructure and applications</li><li>Good understanding of databases and basic SQL queries/functions, hands-on experience will be highly preferable</li><li>Strong analytical and organizational skills, combined with advanced project management expertise</li><li>Business-driven and results-oriented, able to perform under pressure and meet strict deadlines</li><li>Excellent communication skills (written and verbal) both in Greek and English languages</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

IT Compliance Specialist (3825)

DescriptionThe Deputy Chief Security Officer position demands extensive experience in maritime environments and a deep understanding of the ISPS code, maritime security laws, and security equipment measures. This role is designed for leaders capable of overseeing, teaching, and coaching within the security department. Key responsibilities include filling in for the Chief Security Officer when necessary, preparing shift schedules, organizing searches, and ensuring the security team is properly equipped and trained. The Deputy Chief Security Officer acts as a bridge between the security team and higher management, ensuring the vessel's security strategy is effectively implemented and maintained according to the highest standards.Deputy Chief Security Officer Job Summary:The Deputy Chief Security Officer (DCSEC) has a pivotal role in the leadership and management of security operations on the ship, prioritizing the safety and security of passengers, crew members, and the vessel. This position entails aiding the Chief Security Officer in executing security strategies/procedures, supervising security teams, and promptly addressing emergencies to establish a secure onboard environment, in line with the ISPS Code.Key Requirements<ul><li>Extensive experience in maritime security, law enforcement, or military roles.</li><li>Extensive Knowledge of the ISPS code, Ship Security Plan, and the international code of conduct.</li><li>Extensive Knowledge of Maritime Security laws, regulations and the Maritime Labour Convention (MLC).</li><li>Proficiency in security technology, systems, and equipment.</li><li>Ability to conduct proper security investigations, records, and prepare reports.</li><li>Ability to formulate statements / documents that encompass all the information in an effective, inclusive manner.</li><li>Excellent knowledge of Microsoft Office, Otalio/Fidelio, OPnet, X-ray Machine, WTMD and Simfox Management Systems.</li><li>Proficient English language skills in both written and verbal communication.</li><li>Proficiency in leadership, supervision, instruction, and mentoring.</li><li>Demonstrated leadership expertise in managing security teams in dynamic and multicultural environments.</li><li>Strong physical fitness and excellent health condition according to the PEME and company’s policy / requirements.</li></ul>Qualifications<ul><li>MS Pre-embarkation SOP Training.</li><li>Basic Training all modules (STCW A-VI/1-1,2,3,4)</li><li>Seaman’s Book/ Provisional Seaman Book</li><li>Crowd and Crisis Management and Human Behavior (STCW A-V/2)</li><li>Designated Security Duties (STCW A-VI/6-2) or Ship Security Officer (STCW A-VI/5)</li><li>CVSSA</li><li>NFPS</li><li>Clean Criminal Record</li></ul>Main Responsibilities<ul><li>Collaborate with the Chief Security Officer to create, propose, execute, and refine effective security strategies, policies, and procedures customized for the cruise environment, upon</li><li>company’s approval, ensuring compliance with the ISPS Code and Ship Security Plan.</li><li>Prepare shifts schedule and working / resting arrangements according to MLC (must be first approved by Chief Security Officer).</li><li>Organize Stowaway Prevention searches prior to departures.</li><li>Provide training and tutoring to new security team members in accordance with the training procedures/checklist.</li><li>Hold consecutive communication with the Chief Security Officer for constant updates and assignment of tasks.</li><li>Confirm operation of CCTV recorders and cameras (in vessels without CCTV operators).</li><li>Update the Security team regarding service order for the following day.</li><li>Check and maintain the security equipment, including X-ray machines, WTMD, HHMD, handcuffs, batons, and pepper gels.</li><li>Establish an environment of transparent communication and identify any team-related concerns necessitating special attention from the Chief Security Officer, subsequently reporting</li><li>them as required.</li><li>Assist the Chief Security Officer and SSO in planning and executing regular drills effectively, pinpointing vulnerabilities and devising swift resolution plans.</li><li>Engage and cooperate with various ship departments to guarantee adherence to safety and security protocols.</li></ul>

Deputy Chief Security Officer

Key Requirements<ul><li>Extensive experience and competency in the armed security sector.</li><li>Extensive experience in the maritime working environment.</li><li>Extensive experience working in high-risk areas.</li><li>Extensive Knowledge of the ISPS code and the international code of Conduct.</li><li>Extensive Knowledge of Maritime Security laws.</li><li>Ability to lead, oversee, teach, and coach.</li><li>Ability to work well in multicultural settings.</li><li>Profound ability to adapt to a changing environment</li><li>Good written and verbal communication in the English language</li><li>Ability to work away from home for long periods of time.</li><li>Able to work in rotating shifts.</li><li>Physically and mentally fit.</li><li>A valid passport and seaman discharge book.</li><li>Clean police record.</li><li>&nbsp;Yellow fever vaccination</li></ul>&nbsp;Qualification<ul><li>STCW Basic safety training (MFF, MFA, PST, PSSR).</li><li>SSO / MSO / BMP.</li><li>Military/Police background - Training in operational combat positions.</li><li>Firearms competency.</li><li>United Guards SOP Training.</li></ul>&nbsp;Main Responsibilities<ul><li>Implementing and maintaining the ship security plan, United Guards SOP, and policies.</li><li>Safeguard the lives and property of the team, crew, and vessel.</li><li>Ensure that the vessel is properly managed and secure at all times.</li><li>Keep the awareness and vigilance of the vessel surrounding according to a designated shift schedule.</li><li>Manage the immediate response team to any incident on board and in the vessel, such as piracy or terrorism.</li><li>Once the Master invokes RUF, call FCOs according to the escalation of the situation and in accordance with the SOP, RUF, and the relevant company policies (Human Rights and Code of Conduct) and keep the Master involved at all times.</li><li>Liaise with the Master, SSO, and Operations Manager on a daily basis. UG 256 Edition 3 // Rev. 0 // 24.02.2017 // Page 2 of 2</li><li>Consult the Master on any security-related matter.</li><li>Conduct constant ship security assessments with the rest of the security team.</li><li>Carry out competency reviews on Security Guards, ensuring that they are aware of what their job role entails and that they are carrying out their duties.</li><li>Maintain uninterrupted radio communication with the team.</li><li>Carry out risk assessments, inductions, and reviews for new Security Guards</li><li>Conduct and participate in security and safety drills.</li><li>Guide the ship’s crew by teaching ways to enhance the ship’s security.</li><li>Report all security incidents and concerns to the Master and the operation manager.</li><li>Report any problems with Security Guards, safety, or any other security-based problems to the company.</li><li>Ensure that the ship's security equipment is properly operated, tested, calibrated, and maintained.</li></ul>The duties of a ship security officer might change, increase, or decrease depending on the type of vessel and situation. However main duties remain the same as mentioned above.&nbsp;Key Skills<ul><li>Sound judgment.</li><li>Sense of responsibility.</li><li>Ability to work well under pressure.</li><li>Ability to handle and resolve conflicts.</li><li>Ability to work in a team and independently.</li><li>Effective listening skills.</li><li>Analytical.</li><li>Customer Oriented.</li><li>Ability to get along well with a variety of personalities and individuals.</li><li>Charisma</li></ul>&nbsp;AuxiliaryThe following person will be responsible to take the TL place in case he is incapacitated:2IC – DTL

Team Leader

The Customer Service Specialist represents first point of contact for Red&nbsp;Bull Customers providing support as well to the internal customers/stakeholders. He/she is responsible for the supply chain execution of finished goods &amp; visibility items and for the execution of the order to cash process. Distills and quantifies key category opportunities (strategic category development through category vision). Works closely with the Trade Marketing team to build the right TM activities with the right execution.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>ORDER AND CUSTOMER SERVICE MANAGEMENT<ul><li>Ownership of the end-to-end order management process, for both finished</li><li>goods and VISITs in SAP, including events and services of RB coolers/VISIT items.</li><li>Jointly accountable for driving customer satisfaction and meeting customer related KPIs, ensuring alignment with corporate service standard</li><li>Monitor end-to-end deliveries from 3PL to customers.</li><li>Maintain and update customer master data, including pricing in CPM.</li><li>Ensure timely and accurate preparation of all legalized order</li><li>documentation.</li><li>Act as the key interface with logistics providers.</li><li>Manage the end-to-end resolution of consumer complaints.</li><li>Act as liaison for customer requests related to internal and external certificates.</li></ul></li><li>SYSTEM, PROCESSES &amp; COMPLIANCE<ul><li>Ensure that all processes are executed in compliance with corporate governance and guidelines, escalating deviations to the Key User and</li><li>Operations Manager, while actively contributing to process improvements.</li><li>Oversee goods movement transactions in SAP.</li><li>Maintain and organize all relevant documentation (manuals, guidelines, BPPs), ensuring systematic filing and easy access in line with corporate standards.</li><li>Execute and monitor month-end and year-end closing activities, ensuring the timely completion of all periodic tasks.</li><li>Support the review and reconciliation of invoices, ensuring alignment with contractual terms and corporate policies.</li></ul></li><li>CONTINUOUS IMPROVEMENT &amp; OPERATIONAL EXCELLENCE<ul><li>Contribute to continuous improvement projects and product performance testing (such as Hotpacks), ensuring alignment with operational excellence goals.</li><li>Oversee the efficient delivery of product samples to Quality Management, ensuring alignment with quality assurance and compliance standards.</li></ul></li><li>ADMINISTRATIVE &amp; FLEET MANAGEMENT SUPPORT<ul><li>Support the organization of meetings, including agenda preparation, travel logistics, car rentals, hotel bookings, and dinner arrangements.</li><li>Oversee the company fleet management, including leasing, maintenance, insurance, and allocation, in close collaboration with Finance, HR, and in alignment with corporate policies.</li><li>Ensure contract compliance, vendor coordination, and cost efficiency, while monitoring and reporting fleet related KPIs.</li><li>Lead the organization and evaluation of fleet related tenders by collecting and analyzing data, conducting cost/benefit assessments, and implementing the required exercises to support optimal decision-making and execution.</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>Strong attention to detail, structured and accurate.</li><li>Strong communications skills (verbal and in writing)</li><li>Customer-focused, with strong interpersonal skills and a professional telephone manner.</li><li>Effective under pressure with strong prioritization and multitasking.</li><li>Ability to multi-task essential</li><li>Proactive, empathetic, and patient professional, with advanced problem[1]solving skills and strong capability in data-driven analysis</li><li>Focus on process improvement and collaboration.</li><li>ERP knowledge (preferably SAP) with advanced Excel.</li><li>Fleet Management: vendor coordination, contracts, KPIs.</li><li>Fleet tenders: data collection, evaluation, implementation.</li></ul><ul><li>Travel 10-20%</li></ul>

Customer Service Specialist

As an Antifraud Specialist, you will be responsible to assess data and information for the detection and prevention of external fraud risk (e.g. fraud originating from agent/player transactions and activities), following the standing policies and procedures and reporting any suspicious activity to the appropriate stakeholders.&nbsp;Your day to day will include:<ul><li>Updating and following up with regulatory and legal framework, all Company’s internal policies, processes, mechanisms, systems required for the adequate external fraud risk detection, prevention and monitoring.</li><li>Properly executing antifraud controls embedded in relevant processes and tools, leveraging data extraction &amp; analytical capabilities.(e.g. SQL, Python, etc.) and techniques, to retrieve and analyze necessary data, for efficient data analysis and reporting.</li><li>Performing ad hoc and periodic data analyses of Company data, focusing on player and agent activity (leveraging BI tools and other analytical platforms and internal systems) to identify irregularities and support decision making.</li><li>Monitoring VLT and Online Network operations and players’ activities as per the antifraud indicators for the effective identification of suspicious transactions and actions.</li><li>Efficiently managing and prioritizing tickets and requests through internal systems and platforms (e.g. PAM, Salesforce, BI tools, etc.), ensuring timely and accurate handling of cases.</li><li>Processing and verifying, based on internally approved thresholds/limits, the financial transactions of Online Players, in order to ensure that the Antifraud and certain AML standards are met.</li><li>Handling requests of competent Authorities for provision of information (e.g. requests from Police, Tax Authorities, Hellenic F.I.U., HGC, Judicial Authorities) linked to investigated fraudulent activities (fixed matches, financial crimes etc).</li><li>Collaborating closely with AML, Online Abuse &amp; Prevention, Risk Management and other internal teams to ensure a holistic and coordinated approach to fraud or AML prevention and response.</li><li>Supporting internal and cross-company projects or ad hoc requests related to antifraud operations.</li><li>Documenting findings, preparing reports and dashboards, and contributing to quarterly KPI reporting for Senior Management on antifraud activity.</li><li>Processing, antifraud wise, all requests of the network Partners for establishing or expanding their business relationship with the organization.</li><li>Proposing improvements and modifications to enhance effectiveness in relation to fraud mitigation.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Finance, Business, Economics, Mathematical Sciences, Computer Science, Forensic or relevant field</li><li>Experience in antifraud / audit operations in large, complex organizations</li><li>Strong ability to analyze large volumes of data and extract risk insights</li><li>Good knowledge on relevant regulation frameworks and internal policies</li><li>Strong analytical, critical and out-of-the-box thinking skills — ability to identify potential fraud patterns and connections within complex data sets</li><li>Solid problem-solving and prioritization skills</li><li>Attention to detail, integrity &amp; discretion</li><li>Familiarity with internal systems and tools (e.g. Salesforce, BI tools)</li><li>Familiarity with Relational Database Systems, data modelling and data analytics</li><li>Knowledge of Risk Management tools (e.g. Antifraud, AML or other relevant tools)</li><li>Advanced MS Excel user</li><li>Excellent communication and presentation skills both in English and Greek languages (written and oral)</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;

Antifraud Specialist (3771)

The objective of&nbsp;Level-2 Industrial Applications Developer&nbsp;is the design, development, testing, implementation, and maintenance of Level-2 industrial applications used to support our manufacturing/operations processes. Aim is to work closely with engineers and other stakeholders to understand their needs and develop solutions that improve efficiency, productivity, and data analysis capabilities. Important aspect is also to provide technical support to troubleshoot complex issues, identify root causes, and ensure optimal system performance.&nbsp;Responsibilities<ul><li>Ensures proper operation of Level-2 industrial applications under his responsibility</li><li>Schedules and performs preventive maintenance, monitors system health, takes frequent backups, installs updates, fixes, or patches to Level-2 systems</li><li>Collaborates with internal users and external vendors in case of an incident to achieve proper incident resolution with minimum downtime&nbsp;</li><li>Collaborates with external partners to ensures the provision of the agreed quality of maintenance and support services</li><li>Safeguards authentication, authorization, and proper access of shop floor users to Level-2 industrial applications</li><li>Troubleshoot and resolve technical problems related to shop floor servers and workstations, hosting Level-2 industrial applications</li><li>Provides training to Level-2 users and communicates with them to diagnose the nature of any issues they are experiencing, aiming to provide solutions that ensure business continuity</li><li>Acts as liaison between&nbsp;shop floor plant production teams and IT on topics related to Level-2 industrial applications under his responsibility</li><li>Analyzes, designs, develops, delivers, and supports Level-2 industrial applications based on plant production business requirements</li><li>Provides oversight to OT cybersecurity implementation activities for Level-2 industrial applications in accordance with group security guidelines</li></ul>Knowledge, Qualifications and Experience<ul><li>BSc/MSc degree in Engineering, Computer Science, or any other relevant field</li><li>2+ years of professional experience in&nbsp;programming, information systems management&nbsp;and application development</li><li>Professional experience in Microsoft.NET, C#, SQL Server and similar technologies. Knowledge of JAVA/javascript will be considered a plus</li><li>Experience with Level-2 industrial applications workstream. Knowledge of HMI technology will be highly appreciated. Knowledge of Siemens Wincc system will be considered a plus</li><li>Previous experience with vendor management as well as applications maintenance and support services provisioning&nbsp;</li><li>Experience with Microsoft SQL Server&nbsp; databases will be appreciated</li></ul>

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