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As a Shipping Operator in Trafigura, you will have the opportunity to join a team that manages one of the world’s largest fleets in the world, handling all aspects of Time and Voyage Charter vessel operations for the company. The ideal candidate will have a strong understanding of shipping logistics, charter party terms, and global maritime operations, with a focus on delivering efficient, safe, and cost-effective voyages, while ensuring proper operation of TC and spot vessels and maximize performance, following global standards and international regulations at all times.Key responsibilities<ul><li>Undertake voyage planning to meet international regulations and respond to vessel operational issues</li><li>Optimize bunker procurement and consumption strategies</li><li>Review and coordinate stowage planning, cargo handling operations, and real-time issue resolution</li><li>Coordinate agency appointments and provide voyage orders to vessels</li><li>Monitor vessel performance throughout all voyages, including speed and consumption analysis</li><li>Coordinate weather routing services and performance optimization initiatives</li><li>Manage hold / tank cleaning optimization</li><li>Handle vessel questionnaires, certificates, LOIs and all relevant supporting documentation</li><li>Maintain and update company software systems with required operational data</li><li>Collaborate with internal and external counterparties to ensure smooth management of ongoing operations, including pre- and post-fixture activities</li><li>Ensure compliance with Global Regulatory Requirements</li><li>Prepare operational reports and performance analysis</li><li>Ensure compliance with Trafigura's global policies and procedures at all times</li></ul>Required qualifications<ul><li>2-5 years’ office experience for Seafarers or 4-6 years’ office experience for Non Seafarers&nbsp;&nbsp;</li><li>Supramax/Panamax/Capesize vessel experience preferred</li><li>Strong knowledge of Charter Party terms (NYPE, Gencon, Baltime, etc.)</li><li>Fluent spoken and written English; IT system literacy (MS Office, Voyage management systems – IMOS VESON literacy, Optimization platforms)</li><li>Relevant maritime qualification/degree (e.g., nautical studies, maritime operations, or equivalent)</li></ul>Attributes for successCommercial &amp; Financial Acumen:<ul><li>Charter party terms and conditions (Time Charter, Voyage Charter)</li><li>BIMCO standard forms and clauses</li><li>Laytime and demurrage calculations</li><li>P&amp;L understanding and variance analysis</li></ul>Operational Expertise:<ul><li>Cargo operations – Preparation for Loading, discharge.</li><li>Bunker operations - Planning, quality specifications, sampling procedures.</li></ul>Analytical &amp; Reporting Skills:<ul><li>Data analysis and visualization - Dashboards, KPIs, trend analysis</li><li>Report writing and presentation skills</li></ul>Innovation &amp; Continuous Improvement:<ul><li>Automation tool development (desirable)</li><li>Understanding of AI/ML applications in shipping operations (desirable)</li><li>Continuous improvement initiatives</li></ul>Professional Skills &amp; Working Style<ul><li>Excellent communication and stakeholder management skills across internal teams and external counterparties</li><li>Commercial mindset with sound business acumen</li><li>Proven ability to work effectively under pressure in a fast-paced, deadline-driven environment</li><li>Adaptability to multicultural, dynamic trading environment</li><li>Problem-solving skills and ability to make sound decisions independently</li><li>Team player with collaborative approach</li></ul>

Dry Shipping Operator

As a Time Charter Freight Analyst, you will play a pivotal role in the financial and operational management of our global fleet of time chartered and owned vessels. You will be the bridge between commercial operations and finance, ensuring financial integrity, monitoring voyage economics, and directly influencing shipping profitability.In this fast-paced and highly impactful role, you will manage high-value reconciliations, resolve disputes, and provide actionable insights into voyage performance that inform strategic decisions. Your work will safeguard Trafigura’s financial interests, from meticulously reviewing charter party agreements to negotiating commercial disputes and analyzing profit and loss.The role reports directly to the TC Freight Analysts Manager who is based in Athens.Key Responsibilities<ul><li>Review, process, and reconcile all invoices for Time Charter and Owned Fleet vessels</li><li>Review and negotiate disputes (off-hires, underperformance claims) arising under Time Charter Parties in conjunction with the Operations Department</li><li>Monitor and manage payables/receivables in line with charter party agreements</li><li>Complete final hire reconciliation statements and manage TC relet-out invoicing</li><li>Maintain accurate records and documentation, including updating systems, retaining and filing emails, and ensuring compliance with document retention policies</li><li>Process internal recharges and invoices for accounting purposes</li><li>Prepare detailed voyage results reporting and analyze deviations from TCE (Time Charter Equivalent) and P&amp;L estimates</li><li>Provide regular reporting to management on financial performance and outstanding issues</li></ul>Required Qualifications<ul><li>Bachelor’s degree in Shipping, Economics, or a related subject</li><li>Understanding of shipping terminology and maritime commercial practices</li><li>Familiarity with charter party terms and conditions (spot and time charters)</li><li>Excellent proficiency in MS Office suite</li><li>Fluent English (C2 level or equivalent), both written and spoken</li></ul>Preferred Qualifications<ul><li>Master's degree in Shipping, Economics, Finance, or a related field</li><li>Previous experience in shipping operations, freight accounting, or maritime finance</li><li>Additional experience in tanker operations fundamentals</li><li>Experience with shipping ERP systems (IMOS) or freight management software</li><li>Previous interaction with chartering or operation teams</li></ul>Attributes for success<ul><li>Ownership: Takes responsibility for accuracy and timely resolution of issues</li><li>Attention to Detail: Demonstrates diligence and thoroughness in reviewing complex agreements and invoices</li><li>Analytical Thinking: Interprets charter party terms and explains cost implications on the P&amp;L</li><li>Resilience: Thrives in a fast-paced, high-pressure environment with competing priorities</li><li>Organizational Skills: Manages multiple priorities while maintaining data integrity</li><li>Communication: Negotiates effectively and clearly explains financial findings</li></ul>Key RelationshipsInternal<ul><li>Deals department (Risk Analysis team)</li><li>Claims department</li><li>Chartering department</li><li>Operations department</li><li>Accounting department</li></ul>External<ul><li>Shipowners</li><li>Brokers</li><li>Counterparties</li></ul>

Time Charter Freight Analyst

Just like you we care about your professional development and career. We strongly believe best results come from investing in our employees. We, thus, created the Nautical Education Program to enable candidates and existing employees alike to make the next step in their careers. This program starts at the entry level of Sailor and continues all the way to Captain. During the program we provide you with opportunities for training to develop your skills and confidence needed to achieve your goals. Furthermore, Viking actively promotes gender equality in the inland shipping industry. We, therefore, have structures for both female and male applicants in place to support a successful completion of the program.&nbsp;THE A0 SAILOR PROGRAMThe A0 Sailor Program is part of Viking’s Nautical Education Program and is aimed at candidates new to the inland shipping industry. It is an opportunity to develop your career in the nautical department, without previous knowledge and experience on passenger ships. It will prepare you for your future job and all tasks that you would need to complete as a Sailor.The training will focus on:<ul><li>Mooring and unmooring</li><li>Anchoring</li><li>Steering under supervision</li><li>Maintenance of the ship and equipment</li><li>Safety regulations</li><li>Keeping the ship clean and hygienic</li></ul>This training takes place onboard one of our Viking Longships and is led by the Captain. Additionally, a dedicated trainer team is coordinating the program onboard our ships. The trainers visit the ships regularly to verify the program status and progress with you and the Captain.The program requires 90 sailing days until completion, after which you will attend an exam. All training content is in English and available online 24/7. After successful completion of the exam, you will have a qualification of Sailor (Matrose) and will be offered a Sailor contract with Viking. All costs of the education are covered by Viking.This role will be located in the European Union.&nbsp;Please note that we can only accept candidates who are eligible to work in the European Union or are already in possession of a relevant work permit.&nbsp;YOUR RESPONSIBILITIESEducation<ul><li>Active participation in the onboard training program led by the Captain</li><li>Studying the assigned course material</li><li>Attendance of an exam after 90 days of practical training</li><li>Together with the Sailors team:</li><li>Responsible for safety on board of the ship as assigned by the Captain</li><li>Compliance with the guidelines, instructions, and regulations</li><li>Responsible for impeccable cleanliness, hygiene, and order onboard</li><li>Reporting damages, issues, and concerns immediately to the Captain</li></ul>&nbsp;Security (together with the Sailors team)<ul><li>Responsible for safety onboard of the ship as assigned by the Captain</li><li>Compliance with the guidelines, instructions (nautical manual) and regulations</li><li>Co-responsible for the impeccable cleanliness, hygiene, and order on board</li><li>Report damage, issues, and concern immediately to the Captain</li><li>Be familiar with the security role and understand your duties</li><li>Responsible for the operational readiness of the rescue boat</li></ul>&nbsp;Travel operation (together with the Sailors team)<ul><li>Responsible for the external appearance of the ship</li></ul>​​​​​​​Communication (together with the Sailors team)<ul><li>Exchange information with the parties involved (Captain, 1st Officer, Engineer)</li></ul>​​​​​​​Special tasks (together with the Sailors team)<ul><li>Appropriate and professional securing of the ship</li><li>Safe deployment of the gangway (only at the instruction and supervision by the Captain / First Officer)</li><li>While navigating narrow waters a Sailor must be present as instructed</li><li>For securing the ship in a lock Sailors must be present on deck</li><li>When passing low bridges close the passenger access to the staircases</li><li>Make sure the sundeck always meets the expectations of our guests</li><li>Execution of all deck and outboard work</li><li>Luggage service according to assignment by the Captain / First Officer</li><li>Participation in meetings and company relevant training</li></ul>&nbsp;YOUR PROFILE<ul><li>Minimum high school diploma</li><li>English language knowledge</li><li>Dutch and/or German language knowledge is an asset</li></ul>&nbsp;PERSONALITY<ul><li>Motivated and eager to learn</li><li>Polite and team player</li><li>Able to follow instructions and flexible</li></ul>

RIVER - Nautic - Trainee Program A0 - Sailor

We are looking for a Technical Superintendent to join our Marine &amp; Technical department. In this role, you will ensure that owned ships are managed with the highest quality of standards and their condition is always kept at the top levels, following global quality standards and best marine practices at all times. Other responsibilities include managing side projects related but not limited to dry docks, retrofit and other technical project end to end for the appointed vessels.Key responsibilities<ul><li>Manage and monitor the performance of appointed third-party Technical Managers for the owned fleet, including daily operational follow-up and financial performance reporting.</li><li>Oversee vessel technical matters in coordination with Technical Managers, including procurement and supply monitoring and quality assurance of services, maintaining a cost-conscious approach without compromising on standards.</li><li>Provide technical expertise and support across newbuilding programmes and existing fleet technology development, spanning all relevant shipping business types.</li><li>Analyse and document ongoing technical issues and concerns across Trafigura assets, ensuring lessons learned are captured and applied to future projects</li><li>Conduct OPEX analysis and benchmarking; lead timely dry-dock planning and manage fleet retrofit projects, including ESD, EGCS, and BWTS installations. Attending the ships in frequent intervals and doing preparation / specification / attendance in dry docks</li><li>Conduct regular vessel attendance and lead dry-dock preparation, specification development, and on-site supervision.</li><li>Evaluate vessel repair requests submitted by Technical Managers, reviewing quoted costs, timelines, and quality standards in the context of each vessel's trading commitments.</li></ul>Required qualifications<ul><li>Demonstrable marine and technical expertise, with proven ability to apply these skills in day-to-day operations.</li><li>Proven project management skills and a collaborative team-working approach.</li><li>Previous experience as a Technical Superintendent is preferred.</li><li>A background in Marine Engineering, Naval Architecture, or a management role within a Technical Management organisation will be considered a strong asset.</li><li>Fluency in spoken and written English, with the ability to present confidently to internal and external audiences.</li><li>Solid experience in vessel inspections and vetting, including the analysis of inspection reports.</li><li>Experience in marine systems outfitting and integration projects.</li><li>The ability to assess risk profile of technical points and accurately express these to technical/commercial teams</li><li>Experienced in introducing vessels into service, including newbuild programmes (plan approval, site supervision, and commissioning), shore-based team recruitment, crewing strategy, and the chartering and commercial acceptance process.</li><li>Experience in assessing new and second-hand oil and gas tonnage for acquisition, from an operational and technical perspective.</li><li>Sound understanding of technical management operations, processes, and requirements.</li><li>Ability to develop and implement company-wide systems and assessments covering safety, performance, and procurement functions</li><li>Willingness to travel internationally, including periods working abroad at project sites, shipyards, sea trials, or Trafigura offices.</li></ul>Attributes for success<ul><li>Diligent</li><li>Dynamic</li><li>Decisive</li><li>Reliable</li><li>Systematic</li><li>Solid understanding of all ship technical matters and relevant activities</li></ul>Department overviewMarine &amp; Technical department is handling the Group’s owned oil and gas fleet.Key Relationships:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Technical Managers•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shipping Operations•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Chartering / Commercial team

Technical Superintendent 017666

As a Technical Superintendent at BSM, you will be responsible for providing end-to-end technical and operational oversight of assigned vessels, ensuring safe, compliant, and cost-efficient ship management. The role plays a critical part in connecting ship and shore by acting as the primary technical point of contact for vessels, clients, and external stakeholders, while supporting BSM’s strategic objectives, regulatory compliance, and continuous improvement of fleet performance.Key Responsibilities<ul><li>Deliver contractual ship management services in line with customer agreements, ensuring vessels meet required technical and operational standards</li><li>Act as the primary technical contact for Masters and Chief Engineers, providing guidance on safety, maintenance, drydock planning, critical equipment, and non-routine repairs</li><li>Maintain close communication with clients on technical, operational, and budgetary matters, building effective working relationships</li><li>Monitor vessel machinery, equipment performance, and maintenance execution to enhance safety, reliability, energy efficiency, and operational performance</li><li>Develop, implement, and monitor maintenance, repair, and drydocking plans, ensuring timely execution within approved budgets</li><li>Prepare, control, and report technical and OPEX budgets for assigned vessels</li><li>Ensure vessels maintain valid certification and comply with all applicable maritime legislation</li><li>Plan, conduct, and follow up on vessel visits, inspections, audits, and surveys</li><li>Coach, mentor, and support shipboard personnel, including performance reviews, interviews, and contribution to career development</li></ul>Qualifications &amp; ExperienceEducation &amp; Work Experience: <ul><li>Bachelor’s degree in Marine Engineering or Naval Architecture or</li><li>Minimum 3 years of sailing experience as Chief Engineer on Tanker Vessels</li><li>3 years as a Technical Superintendent within a ship management / owning company</li></ul>Skills &amp; Competencies<ul><li>Leadership and people management skills with a coaching and mentoring mindset</li><li>High level of organisation, attention to detail, and problem-solving ability</li><li>Team-oriented, proactive, and safety-focused approach</li><li>Fluency in English and solid computer literacy</li></ul>Why You Should Join Us!We offer a supportive environment, competitive compensation, and meaningful opportunities. By joining us, you will enjoy:<ul><li>Career development opportunities</li><li>Technical and soft skills training</li><li>Comprehensive health insurance coverage</li><li>Annual performance bonus</li><li>Gym/Entertainment benefits</li><li>Sustainability and wellness activities</li><li>Diverse workforce</li><li>Competitive compensation package</li><li>Flexible work opportunities</li><li>Be a part of the ever-growing Schulte group family!</li></ul>

Technical Superintendent - Tankers

As a Technical Superintendent at BSM, you will be responsible for providing end-to-end technical and operational oversight of assigned vessels, ensuring safe, compliant, and cost-efficient ship management. The role plays a critical part in connecting ship and shore by acting as the primary technical point of contact for vessels, clients, and external stakeholders, while supporting BSM’s strategic objectives, regulatory compliance, and continuous improvement of fleet performance.Key Responsibilities<ul><li>Deliver contractual ship management services in line with customer agreements, ensuring vessels meet required technical and operational standards</li><li>Act as the primary technical contact for Masters and Chief Engineers, providing guidance on safety, maintenance, drydock planning, critical equipment, and non-routine repairs</li><li>Maintain close communication with clients on technical, operational, and budgetary matters, building effective working relationships</li><li>Monitor vessel machinery, equipment performance, and maintenance execution to enhance safety, reliability, energy efficiency, and operational performance</li><li>Develop, implement, and monitor maintenance, repair, and drydocking plans, ensuring timely execution within approved budgets</li><li>Prepare, control, and report technical and OPEX budgets for assigned vessels</li><li>Ensure vessels maintain valid certification and comply with all applicable maritime legislation</li><li>Plan, conduct, and follow up on vessel visits, inspections, audits, and surveys</li><li>Coach, mentor, and support shipboard personnel, including performance reviews, interviews, and contribution to career development</li></ul>Qualifications &amp; Experience<ul><li>Bachelor’s degree in Marine Engineering or Naval Architecture or</li><li>Minimum 3 years of sailing experience as Chief Engineer on LNG Vessels</li><li>3 years as a Technical Superintendent on LNG vessels, within a ship management / owning company</li></ul>Skills &amp; Competencies<ul><li>Leadership and people management skills with a coaching and mentoring mindset</li><li>High level of organisation, attention to detail, and problem-solving ability</li><li>Team-oriented, proactive, and safety-focused approach</li><li>Fluency in English and solid computer literacy</li></ul>Why You Should Join Us!We offer a supportive environment, competitive compensation, and meaningful opportunities. By joining us, you will enjoy:<ul><li>Career development opportunities</li><li>Technical and soft skills training</li><li>Comprehensive health insurance coverage</li><li>Annual performance bonus</li><li>Gym/Entertainment benefits</li><li>Sustainability and wellness activities</li><li>Diverse workforce</li><li>Competitive compensation package</li><li>Flexible work opportunities</li><li>Be a part of the ever-growing Schulte group family!</li></ul>

Technical Superintendent LNG

Company’s activities extend to shipping and bunkering businesses. The main purpose of the role is to be involved in several accounting and controlling activities mainly related legal entities having the abovementioned business objectives and report into the Regional European Controller. The role shall require interaction with various departments in terms of transactions accounting treatment as per IFRS, revenue recognition, expenses classification, PnL finalization, management accounts preparation as well as explanatory commentary reports. Work closely with the shared service centres of Trafigura, provide necessary information for completion of activities as well as support when required and ensure that the activities are carried out appropriately. The position provides the opportunity to work in close proximity with several departments such as deals desk and operations. In this capacity, the Financial Reporting Analyst should ensure that business controls and processes are conducted in compliance with Trafigura’s standards and local rules and regulations.Key responsibilitiesGeneral<ul><li>Work closely with up-steam teams to understand the transactions they are undertaking and ensure these are recorded appropriately and evidenced by primary documents in both the trading systems and accounting ledgers.</li><li>Be involved in development, establishment and maintenance of suitable accounting policies and procedures.</li><li>Support ad-hoc analysis asked by the business.</li></ul>Financial Reporting &amp; Controlling<ul><li>Assist in the preparation of monthly accounting packs, within the defined timelines, and report to the Divisional and Group Accounting teams with appropriate commentaries.</li><li>Post necessary journals to accurately reflect all transactions in PnL &amp; BS as per accounting principles.</li><li>Perform accounting controls by executing policies and manage assigned balance sheet, perform account reconciliations and make necessary corrections.</li><li>Coordinate with various departments and perform analysis on aged debtors, creditors, accruals and intercompany balances.</li></ul>Annual Accounts and Audit<ul><li>Support the Trafigura Group annual accounts finalisation and audit, which is on 30th September.</li><li>Support the obligatory stand-alone statutory audit process of various shipping and bunkering legal entities and ensure satisfactory closure of the audits with the external auditors.</li></ul>Required qualifications<ul><li>Minimum 4 years relevant work experience in accounting and/or reporting position including proven expertise in Shipping industry.</li></ul><ul><li>University degree in Accounting &amp; Reporting, Business Administration, Finance or Economics.</li><li>Knowledge of the international financial and reporting standards, in particular: IAS 16, IFRS 9, IFRS 15 and IFRS 16.</li><li>Fluent English, including knowledge of shipping, accounting and economic terms.</li><li>Advanced Excel skills and ability to utilize IT technologies to increase efficiency of work.</li></ul>Preferred qualifications<ul><li>Master’s degree or Chartered Accountant Qualification (ACA, ACCA) would be considered as an advantage.</li></ul>Attributes for success<ul><li>Attention to detail and accuracy with data processing and documents.</li><li>Strong communication skills (pro-activeness).</li><li>Self-motivated, team player, adaptable and able to work autonomously.</li><li>Strong numerical skills and a pragmatic approach to problem solving.</li><li>Working ability under pressure into a highly dynamic business environment</li></ul>Department overviewKey Relationships&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Deals Desk (i.e. mid-office)</li><li>Claims and Freight Analysts</li><li>Local management</li><li>Head office functions: Tax, Treasury, FX team, Accounting &amp; Control, Internal Control; and</li><li>Audit and companies.</li></ul>Reporting Structure&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Reporting to Regional Controller for Europe &amp; Maritime Logistics based in Athens.</li></ul>*The job could involve travelling to: Geneva and Mumbai.

Financial Controller - Shipping & Bunkering

Viking (NYSE: VIK) is a global leader in experiential travel with a fleet of more than 100 ships, exploring 21 rivers, five oceans and all seven continents. Designed for curious travelers with interests in science, history, culture and cuisine, Chairman and CEO Torstein Hagen often says Viking offers experiences For The Thinking Person™. Viking has more than 450 awards to its name, including being rated #1 for Rivers and #1 for Oceans five years in a row by Condé Nast Traveler in the 2025 Readers’ Choice Awards. Viking is also rated a “World’s Best” by Travel + Leisure—no other travel company has simultaneously received such honors by both publications.&nbsp;ROLE OVERVIEW<ul><li>Part of our Hotel Administration team on our Ocean vessels, the Associate General Manager as second in charge of the hotel operation, is responsible for overseeing and controlling the ship’s entire financial operation including revenue, cost management, guest, and crew administration, in accordance with Viking’s STAR Service Standards. The Associate General Manager is required to implement, manage, and maintain all service standards on board.</li><li>The Associate General Manager reports to Hotel General Manager.</li></ul>&nbsp;WHAT YOU WILL DO ON BOARD<ul><li>Responsible for Revenue and cost control and adherence to set budgets.</li><li>Overseeing the ship financial operation, reporting and statistics and internal&nbsp;auditing as required, including accounting, payroll, and cruise closing.</li><li>Ensure that all Hotel Department operations are conducted economically, in alignment with financial targets.</li><li>Overseeing and accountability for ship’s funds and cash availability.</li><li>Receive weekly inventory reports from all sources in the Hotel Department, ensuring that supplies are sufficient but not excessive.</li><li>Responsible for the accurate submission of Cruise End financial reports.</li><li>Plan all Shop/Concessionaire’s events with Department Heads.</li><li>Overseeing sale of shore excursions and tour dispatches.</li><li>To be familiar with the legal aspects of Crew employment, Health and&nbsp;Safety at work, the company’s SMS and Environmental Policies and all&nbsp;other company directives governing the administration of Crew and&nbsp;Port Operations.</li><li>Active involvement and ownership in all F&amp;B outlets including quality and service assurance by identifying flows and establishing a healthy and effective training routine.</li><li>Inventory of all food, beverage, expendable and consumable items conduct monthly inventory check every month in conjunction with the HOD’s.</li><li>Ensure that the loading process is followed and quality assurance in combination with accurate deliveries.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity, and retention.</li></ul> WHY JOIN VIKING?&nbsp;Elevate Your Career&nbsp; Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp; &nbsp;</li></ul>On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Crew-only deck, dedicated recreational spaces and activities&nbsp;</li><li>Access to use the guest fitness center during certain hours&nbsp; &nbsp;</li></ul>

OCEAN - Associate General Manager

THE RECERTIFICATION PROGRAM: OCEAN TO RIVER<ul><li>In the&nbsp;program you will develop all skills, knowledge and experience needed to become a Second Officer at Viking on the Rhine, Danube or in France. The training will focus on:</li><li>Getting all theoretical knowledge to obtain a Captain&nbsp;license (incl. VHF)</li><li>Learning the necessary stretches of the Rhine river, with stretch exam preparation Amsterdam-Cologne</li><li>Operating and manoeuvring the Viking Longships in onboard and simulator&nbsp;training.</li><li>Sailing in a sailor position for the first approx. 7-9 months</li></ul>&nbsp;The program is managed by a designated trainer team. They visit the ships and check in with you and your Captain, help with exam organization and coordinate the theoretical training.&nbsp;The duration of the program is 12-18 months, and upon successful completion you will be offered a contract as Second Officer at Viking. All costs of the training and exams are covered by Viking. The program adheres to the EU regulations concerning inland navigation.&nbsp;This role will be located in the European Union.&nbsp;Please note that we can only accept candidates who are eligible to work in the European Union or are already in possession of a relevant work permit.&nbsp;WHAT YOU WILL DO ON BOARD<ul><li>Support the First Officer with ensuring the safety of the ship, crew, guests and the environment.</li><li>Actively train and learn to gain sailing skills,&nbsp;extend qualifications, attendance in the necessary exams.&nbsp;Participation in meetings and company relevant training</li><li>Lead sailors and trainees in compliance with company guidelines and regulations – overall responsible for the work carried out by Sailors.</li><li>Co-responsible for impeccable cleanliness, hygiene, and order onboard</li><li>When securing the ship, takes the lead for safe mooring and installation of the gangway</li><li>Ensuring that the sundeck complies with guests' expectations at all times</li><li>Checking the condition of mooring lines / wires daily</li><li>Ensuring that crew members are wearing the required personal protective equipment (PPE)</li></ul>&nbsp;YOUR RESPONSIBILITIESSecurity<ul><li>Report damage, issues, and concern immediately to the Captain</li><li>Be familiar with the security role and understand your duties</li><li>Responsible for the operational readiness of the rescue boat</li></ul>Travel operation<ul><li>Responsible for the external appearance of the ship</li></ul>Communication<ul><li>Exchange information with the parties involved (Captain, 1st Officer, Engineer)</li></ul>Special tasks<ul><li>Appropriate and professional securing of the ship</li><li>When passing low bridges on the sundeck pay attention to the guests and close off stairway access</li><li>Execution of all deck and outboard work</li><li>Luggage service according to assignment by the Captain / First Officer</li></ul>&nbsp;YOUR PROFILE<ul><li>At least 500 days sailing onboard an ocean vessel</li><li>Previous maneuvering experience (e.g. Ferries, Crew Transfer ships, High-speed crafts, Offshore (PSV, DSV; Cutters, Dredgers), Cruiseships or yachts</li><li>Previous experience in a 2nd Officer position or higher preferable</li><li>English language knowledge</li><li>German and/or French&nbsp;language knowledge</li><li>Eligible to work in EU or hold a valid work permit</li></ul>Personality<ul><li>Motivated and eager to learn</li><li>Polite and team player</li><li>Able to follow instructions and flexible</li><li>Shows ambition and initiative</li></ul>

RIVER - Recertification Program Ocean to River - Nautic - 2nd Officer in Training

ROLE OVERVIEW<ul><li>Part of our Hotel Administration team on our Ocean vessels, the Explorers Staff provide guests with a friendly, personalized front-desk service to ensure guest satisfaction and promotes, sells and dispatches shore excursions offered at various ports of call.</li><li>The Explorers Staff reports to Senior Receptionist, Guest Services Manager, Shore Excursions Manager and Associate General Manager.</li></ul>&nbsp;WHAT YOU WILL DO ON BOARD<ul><li>Ensure that guest concerns received at the Explorers Desk are settled according to Viking’s STAR Service Standards; receive and inventory lost and found items according to company policies and procedures; prepare the berthing list, guest list, cocktail invitations, gift orders and special orders from the ship’s management to guests.</li><li>Process all guests at embarkation/registration according to the Viking’s relevant Standard Operating Procedures. This includes check-in, collecting passports and other documents.</li><li>Maintain a working cash float, collect payments, and register credit cards, for processing.</li><li>Assist with tour dispatch and execution; regularly escort guests on shore excursions to monitor the quality of tours and to ensure that a high standard of product and port knowledge is maintained.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and all shipboard activities.</li><li>Follow up with guest’s concerns involving the hotel department in order to reach guest satisfaction. Register all guest interaction in feedback log tool. Ensure that guest concerns received at the Explorers Desk are settled accordingly.</li><li>Undertake concierge duties such as booking restaurants and other activities onboard and ashore.</li></ul> WHY JOIN VIKING?&nbsp;Elevate Your Career&nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp;</li><li>&nbsp;</li></ul>On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate).&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Crew-only deck, dedicated recreational spaces and activities&nbsp;</li><li>Access to use the guest fitness center during certain hours&nbsp;</li><li>&nbsp;</li></ul>Employee benefits&nbsp;<ul><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>Tax-free salary</li><li>&nbsp;</li></ul>ABOUT YOU<ul><li>A required minimum of one year’s experience in a front of house role at a premium brand hotel or resort.</li><li>Shipboard experience is preferred.</li><li>Fluent in Japanese and English - must be able to address any kind of information in an adequate manner with excellent oral and written Japanese and English communication skills – the ability to speak an additional language is an advantage.</li><li>Guest-focused, service-oriented, positive personality, flexible, stress resistant, committed team player and exceptional work ethic is required; must demonstrate the ability to work independently.</li><li>Ability to handle difficult guests and/or situations with grace, professionalism and rational thinking and the ability to present adequate solutions.</li><li>Strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems; must demonstrate excellent management and organizational skills; experience in cash handling and foreign currency exchange is required.</li></ul>

JAPAN - Japanese Speaking Explorer Staff

Part of our nautical team on our River vessels, the First Officer ensures safe navigation in compliance with all the statutory regulations and makes sure that the guests feel comfortable. The First Officer reports to the Captain.&nbsp;WHAT YOU WILL DO ON BOARD&nbsp;<ul><li>Overall responsible for safety on board the ship including performing of safety drills and familiarization with safety procedures for the whole crew.</li><li>Captain’s representative onboard.</li><li>Navigating without supervision on assigned stretches in compliance with regulations, timetables and lock times to avoid incidents and delays.</li><li>Cost-conscious use of all energy resources (gas oil, lubricants, etc.)</li><li>Responsible for the administrative process and timely submission of all mandatory reports.</li><li>Provide training for candidates of internal training programs and other crew.</li><li>Check whether the necessary patents for the route are present onboard and if the nautical crew’s service book contains the necessary qualifications for the operating system according to regulations.</li><li>Participates in regular meetings and company-relevant trainings.</li></ul>&nbsp;&nbsp;WHY JOIN VIKING?&nbsp;&nbsp;Elevate Your Career&nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Regular training and simulator assessments within working time</li><li>On-the-job coaching to help you advance rapidly</li><li>Unlimited contracts with a 4/4 or 4/2 system</li></ul>&nbsp;&nbsp;On board our ship&nbsp;<ul><li>Uniforms, laundry and unlimited Wi-Fi are free of charge for all crew members</li><li>Lodging and meals are provided to you by Viking onboard</li><li>Guaranteed single cabin</li><li>Travel to/from the ship reimbursement payment</li><li>Dedicated crew area</li><li>Sundeck area for crew use&nbsp;&nbsp;</li></ul>&nbsp;Employee benefits&nbsp;<ul><li>Paid vacation&nbsp;</li><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>Salary payments and social security benefits in accordance with Swiss conditions</li></ul>&nbsp;&nbsp;ABOUT YOU<ul><li>At least 2 years of work experience as a Second Officer</li><li>Interested in further education (certificate extension, language skills…)</li><li>Independent and flexible</li><li>Decisive and assertive</li><li>Strong team worker and able to motivate the crew</li><li>Shows ambition and initiative; perseverant</li></ul>&nbsp;Depending in which geographical area you are eligible to sail you need to fulfill the following obligatory requirements: Rhine – Elbe&nbsp;–&nbsp;Mosel&nbsp;<ul><li>Boatmaster License</li><li>Rhine patent until Mainz (km 1000 – 493)</li><li>VHF</li><li>Radar</li><li>Safety Expert (Sachkunde)</li><li>Languages: German and English (mandatory), Dutch and French as an asset</li></ul>&nbsp;Danube&nbsp;<ul><li>Boatmaster License</li><li>Danube patent from Sulina to Regensburg (km 0 – 2370)</li><li>VHF</li><li>Radar</li><li>Safety Expert (Sachkunde)</li><li>Languages: German and English (mandatory), Russian as an asset</li></ul>&nbsp;Rhine – Main – Danube&nbsp;<ul><li>Boatmaster License</li><li>Rhine patent until Mainz (km 1000 – 493)</li><li>Danube license&nbsp;</li><li>Radar</li><li>VHF</li><li>Safety Expert (Sachkunde)</li><li>Languages: German and English (mandatory), French and Russian as an asset</li></ul>&nbsp;France&nbsp;<ul><li>Longueur illimitée</li><li>Radar</li><li>VHF</li><li>Safety Expert (expert)</li><li>Languages: French and English (mandatory), German as an asset</li></ul> DISCLAIMERAs part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.

RIVER - Nautic - 1st Officer

PURPOSE OF POSITION<ul><li>The Bartender supports the Beverage Manager to ensure the efficient operations of all bar lounges, bars, restaurants, special events and all Guest areas, where beverage service activities take place.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Assist in the set-up and execution of F&amp;B related ship functions and special events.</li><li>Tally all sales transactions and correctly follow accounting procedures; correctly tally bar revenue.</li><li>Maintain in depth knowledge of all Bar Menus in order to deliver exceptional STAR Service, at all times.</li><li>Prepare and serve drinks, in accordance with company standards and ensure that correct recipes are followed.</li><li>Ensure cost control and adhere to set budgets; conduct stock takes and inventory, according to company procedures; ensure the correct storage of stock and establish par levels.</li><li>Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).</li><li>Follow service procedures according to Standard Operating Procedures, Departmental Service Standards and all applicable Public Health Polices.</li><li>Prepare and operate F&amp;B activities in all outlets, this includes but is not limited to beverage outlets; ensure all F&amp;B activities are prepared and executed, according to company standards.</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.</li><li>Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in loadings, as required by Supervisors.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and sales-oriented service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Bar Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public</li><li>Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Assist in other departments and/or perform additional duties, upon instruction from supervisors.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>A required minimum of 2 years’ experience as a Bartender or similar position, within premium brand hospitality and/or bar environment; must have impeccable beverage knowledge (wines, spirits, cocktails, etc.); must demonstrate the ability to work independently.</li><li>Shipboard experience in the position is required.</li><li>Must be a minimum age of twenty-one (21) years old; physically&nbsp;fit and in good health; must be able to carry heavy items and stand, kneel and bend for prolonged periods of time.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Bar Team and Guests.</li><li>Must be flexible, stress resistant, and a committed team player with an exceptional work ethic.</li><li>Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li><li>&nbsp;</li></ul>Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;BartenderSupervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Beverage Manager, SommelierGives instructions to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bar Waiter, Resort Deck Attendant, Bar UtilityReceives instructions from:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Beverage Manager, Restaurant Manager, Sommelier, Hotel General Manager

JAPAN - Japanese Speaking Bartender

PURPOSE OF POSITION<ul><li>The Waiter ensures efficient&nbsp;food and beverage (F&amp;B) operations and maintains high productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction.</li></ul> YOUR RESPONSIBILITIES<ul><li>Manage, control and organize the assigned service station, while supervising 2 to 4 Assistant Waiters and/or Café attendants; manage, control &amp; organize room service orders and dispatch, when instructed.</li><li>Manage restaurant reservations and seating requirements, when instructed.</li><li>Conduct stock takes and inventory, according to company procedures, as required.</li><li>Learn and use appropriate food and wine terminology &amp; pronunciation, to enhance the Guest's dining experience; become familiar with menu descriptions and wine lists, in order to discuss items appropriately with guests.</li><li>Have full knowledge of Vikings F&amp;B options &amp; ships activities; present F&amp;B menus to Guests, suggest dinner courses, appropriate wines and answer questions regarding menu and wine selections.</li><li>Relay orders to the Galley, using the MXP Ordering Software; serve courses from the Galley and beverages from various locations, following safe Company Alcohol Serving Policies.</li><li>Serve food and beverages efficiently and in a courteous manner, according to company standards and procedures.</li><li>Prepare and perform F&amp;B activities (i.e. cocktail parties and Tea Time) and special events, as assigned.</li><li>Keep &amp; store any assigned inventory stock, in accordance with set par-levels, following Safety and Sanitation Rules and Regulations.</li><li>Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use; clean &amp; polish equipment, glassware and flatware.</li><li>Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.</li><li>Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in storing, as assigned or directed.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and sales-oriented service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Take ownership of the assigned areas of responsibilities in any F&amp;B outlet, according to direction from the relevant Supervisor; assist in other departments and/or perform additional duties, as necessary.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>A required minimum of 2 years’ experience as a Waiter or similar position, within a premium brand hospitality environment; must have solid F&amp;B and allergy knowledge</li><li>Must demonstrate the ability to work independently; shipboard experience in the position is required.</li><li>Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able to&nbsp;carry heavy items and stand, kneel, and bend for prolonged periods of time.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must be flexible, stress resistant, and a committed team player with an exceptional work ethic.</li><li>Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;WaiterSupervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Manager, Head Waiter, Restaurant SupervisorGives instructions to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assistant Waiter, Café Attendant, Crew Mess Attendant,&nbsp;if applicableReceives instructions from:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager, Executive Chef, Restaurant Manager, Sommelier, Head Waiter, Restaurant Supervisor

JAPAN - Japanese Speaking Waiter

PURPOSE OF POSITION<ul><li>The Assistant Waiter ensures efficient&nbsp;food and beverage (F&amp;B) operations and maintains high production, productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction.</li></ul> YOUR RESPONSIBILITIES<ul><li>Learn and use appropriate food and wine terminology &amp; pronunciation, to enhance the Guest's dining experience; become familiar with menu descriptions and wine lists, in order to discuss items appropriately with guests.</li><li>Have full knowledge of Vikings F&amp;B options &amp; ships activities; present F&amp;B menus to Guests, suggest dinner courses, appropriate wines and answer questions regarding menu and wine selections.</li><li>Relay orders to the Galley, using the MXP Ordering Software; serve courses from the Galley and beverages from various locations, following safe Company Alcohol Serving Policies.</li><li>Serve food and beverages efficiently and in a courteous manner, according to company standards and procedures.</li><li>Prepare and perform F&amp;B activities (i.e. cocktail parties and Tea Time) and special events, as assigned.</li><li>Keep &amp; store any assigned inventory stock, in accordance with set par-levels, following Safety and Sanitation Rules and Regulations.</li><li>Establish effective employee relations and maintain the highest level of professionalism, ethics, and positive attitude towards all Guest and employees.</li><li>Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use; clean &amp; polish equipment, glassware and flatware.</li><li>Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.</li><li>Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in storing, as assigned or directed.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and sales-oriented service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Restaurant Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public</li><li>Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Assist in other departments and/or perform additional duties, upon instruction from supervisors.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>A required minimum of 2 years’ experience as an Assistant Waiter or similar position, within a premium brand hospitality and/or restaurant environment; must have solid F&amp;B and allergy knowledge.</li><li>Must demonstrate the ability to work independently; shipboard experience is an advantage.</li><li>Must be a minimum age of twenty-one (21) years old; physically&nbsp;fit and in good health; must be able to carry heavy items and stand, kneel, and bend for prolonged periods of time.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must be flexible, stress resistant, and a committed team player with an exceptional work ethic.</li><li>Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of sanitary standards are required.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assistant Waiter&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Manager, Restaurant Supervisor, Head Waiter, WaiterGives instructions to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Café Attendant, Crew Mess Attendant, if applicableReceives instructions from:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager, Executive Chef, Restaurant Manager, Head Sommelier, Head Waiter, Restaurant Supervisor

JAPAN - Japanese Speaking Assistant Waiter

PURPOSE OF POSITION<ul><li>The Head Waiter assists the Restaurant Manager to ensure efficient&nbsp;food and beverage (F&amp;B) operations and maintains productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>You are required to be self-motivated and run outlets independently, continuously making the effort to coach and develop the Restaurant Team.</li><li>It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Plan, schedule and assign staff to their relevant sections, accordingly; assist the Restaurant Manager with conducting daily menu presentations and organizing &amp; executing F&amp;B related ship functions and special events; greet and welcome Guests and check on their well-being, while on duty.</li><li>Manage and control Guest reservations and seating, when instructed; communicate Guest allergies and special needs to relevant parties.</li><li>Ensure professional and efficient communication with the Executive Chef, Galley Team and Bar Team.</li><li>Conduct accurate monthly inventory’s and assist the Restaurant Manager with creating durable orders.</li><li>Work within set restaurant-cost budgets; manage tasks related to inventory; conduct stock takes.</li><li>Manage and control Restaurant Pest Management Logs in accordance with all Public Health Policies.</li><li>In conjunction with the Restaurant Supervisor, regularly update the Restaurant Manager about the performance of the Restaurant Team; identify opportunities to improve service delivery in accordance with Viking’s STAR Service Standards, by incorporating feedback from the Restaurant Team.</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.</li><li>Plan, schedule and assign staff&nbsp;to their relevant sections, accordingly;&nbsp;monitor the Time &amp; Attendance&nbsp;System, in accordance to Maritime Labor Convention (MLC) 2006.&nbsp;&nbsp;</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.</li><li>Provide the highest level of comfort and service to Guests, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Identify potential STARS, and assist, train &amp; lead them to success; implement and motivate a culture off ownership &amp; responsibility and provide the necessary guidance/training and information to the Restaurant Team, in accordance with company standards and operational needs.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Positively contribute to achieving/succeeding Restaurant KPI goals (quality &amp; financial) for the Restaurant Department; have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>A required minimum 2 years’ experience as a Head Waiter, Assistant Maitre’d, or similar position, within a premium brand hospitality environment. Shipboard experience in the position is required.</li><li>Must be a minimum age of twenty-one (21) years old; physically fit and in good health.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must have experience in leading multi-cultural teams and be flexible, stress resistant, and a hands-on team player.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with in-depth knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills and coaching abilities.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li><li>&nbsp;</li></ul>Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Head Waiter&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager, Restaurant Manager&nbsp;Direct reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Supervisor,&nbsp;Waiter, Assistant Waiter, Café Attendant, Crew Mess AttendantLine manager:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Manager

JAPAN - Japanese Speaking Head Waiter

PURPOSE OF POSITION<ul><li>The Sous Chef assists the Chef de Cuisine and/or Executive Chef to oversee the entire assigned Galley operation, by consistently monitoring and checking all food preparation areas over the course of the day and controlling the opening &amp; service hours of the Service Line.</li><li>You are required to be in charge and in full control of the Galley operation of the assigned area in the absence of the Chef de Cuisine or/and Executive Chef.&nbsp;</li><li>It is your responsibility to ensure safe, quality food production, and to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Hold excellent cooking skill, with the flair and creativeness to enhance buffet presentations; control the breakdown after each service, in conjunction with the Chef de Partie.</li><li>Work closely with the Kitchen Steward in order to accomplish tasks related to inventory, equipment control &amp; maintenance etc.; countercheck daily Storeroom deliveries, for accuracy; regularly check fresh produce chillers, together with Galley Management, to avoid shortages/wastage during the cruise; ensure proper use of the menu checklist and recipe reviews.</li><li>Ensure that all Galley personnel transport their provisions with the correct utensils.</li><li>Assist in conducting the Dinner Service Line, which includes but is not limited to, ensuring smooth and efficient service, presentation, and final plating; and tour all outlets during service hours.</li><li>Minimize equipment loss/damage and maintain immaculate cleanliness standards by enforcing “clean as you go” work habits in relevant areas, and by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Be present during loadings for quality control and assurance; assist the Executive Chef with supervising the Galley operation and preparing requisitions for all Catering equipment.</li><li>Ensure that the Galley/adjacent areas are ready for any announced and/or unannounced Public Health inspections, done either by the Ships’ Management or local authorities (public health inspectors). The Sous Chef must be present for all inspections; ensure that all menus, recipes, methods, and specifications are adhered to, and are in line with the quality and cleanliness of all Public Health Policies and Viking’s STAR Service Standards.</li><li>Assist the Executive Chef with preparing additional working schedules (Embarkation Day, Special Functions, etc.) for Galley personnel; have an in-depth understanding of the working hours policies and procedures; be familiar with crew contracts and work schedule hours/week, to maintain working hours paperwork and if necessary, correct entries for payroll.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Appoint and enforce specific job responsibilities to all key personnel working under the direction of the Sous Chef and establish the manner and means to train personnel.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Always uphold impeccable grooming standards within your team by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, to prevent unnecessary loss or damage.</li><li>Positively contribute to achieving/succeeding Culinary KPI goals (quality &amp; financial) for the Culinary Department; have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Temporarily replace/takeover the Chef de Cuisine’s position (with necessary training), at any given time.</li><li>This document describes the primary activities, duties, and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.</li></ul>&nbsp;YOUR PROFILE<ul><li>A required minimum of eight years’ culinary experience, including three years as a Sous Chef or similar position, within a premium brand hospitality environment; advanced culinary skills are required.</li><li>Fluent in English - must have excellent English communication skills to clearly interpret and orate documents, such as menus and recipes.</li><li>Must have experience in leading multi-cultural teams; flexible, stress management (how stress is brought into the team) abilities, committed team player, exceptional work ethic, effective communications skill; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies</li><li>Team builder with effective motivational skills and coaching abilities, with a demonstrable comprehensive knowledge of Public Health and Sanitation compliance</li><li>Must be at least twenty-one (21) years old, able to physically handle 50+ lbs. (30KGs) on a daily basis, and work a minimum of eleven hours a day, seven days a week.</li><li>Previous cruise industry experience is an advantage.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sous Chef&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Executive ChefDirect reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Direct reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Chef de Partie, Assistant Chef de Partie, Cook, Assistant CookLine manager:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Chef de Cuisine or/and Executive Chef&nbsp;&nbsp;

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