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A Senior Digital Transformation Systems Engineer will play a key part in modernizing and maintaining our IT infrastructure, supporting digital transformation initiatives, and enabling seamless implementation of enterprise applications.He will collaborate closely with developers and functional teams to support application deployment, ERP systems (including SAP Basis), and cloud integration, ensuring system reliability, scalability, and performance across the organization.&nbsp;&nbsp;Responsibilities<ul><li>Design, implement, maintain, monitor, and optimize enterprise IT infrastructure and digital platforms.</li><li>Support and administer ERP systems (particularly SAP Basis) and ensure system availability, security, and optimal performance.</li><li>Collaborate with developers to support application deployment, integration, and performance tuning.</li><li>Participate in cloud migration and modernization projects aligned with the company’s digital transformation goals.</li><li>Evaluate, recommend, and integrate new technologies to enhance efficiency and automation.</li><li>Implement DevOps and CI/CD practices, including infrastructure as code where applicable.</li><li>Ability to design and implement automation, monitoring and reporting solutions (MS PowerShell, Python, Bash, MS Graph, MS Power Platform, Active Directory, Entra ID).</li><li>Ensure system security, data protection, and compliance with IT governance standards.</li><li>Strong expertise in Windows and Linux systems administration.</li><li>Experience with containerization, virtualization (Microsoft Hyper-V &amp; VMWare ESXi) and cloud platforms (Azure, AWS, or GCP).</li><li>Excellent understanding of networking, security, and storage technologies.</li><li>Provide mentorship, technical leadership, and troubleshooting support to IT and application teams.</li><li>Provide 2nd level support.</li><li>Participate in infrastructure upgrades, monitoring setup, and incident resolution.</li><li>Performs configuration management and disaster recovery tasks on a new environment.</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).</li><li>5+ years of experience in systems engineering, infrastructure management, or DevOps environments.</li><li>Solid experience with ERP systems administration, ideally SAP Basis (installation, upgrades, performance monitoring, and troubleshooting).</li><li>Strong knowledge of Windows and/or Linux server environments.</li><li>Experience with cloud platforms (Azure, AWS, or GCP) and virtualization technologies.</li><li>Familiarity with CI/CD tools (GitHub Actions, Azure DevOps) and containerization (e.g., Docker, Kubernetes).</li><li>Good understanding of networking, security, storage, and backup technologies.</li><li>Proven ability to collaborate with cross-functional teams, including developers and ERP specialists.</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Azure or Other related Certification(s)</li><li>Effective/clear communication</li><li>Cooperation and teamwork</li><li>Fluency in English (oral &amp; written)</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.&nbsp;</li></ul>

SENIOR DIGITAL TRANSFORMATION SYSTEMS ENGINEER (3620)

A Senior Digital Transformation Systems Engineer will play a key part in modernizing and maintaining our IT infrastructure, supporting digital transformation initiatives, and enabling seamless implementation of enterprise applications.He will collaborate closely with developers and functional teams to support application deployment, ERP systems (including SAP Basis), and cloud integration, ensuring system reliability, scalability, and performance across the organization.&nbsp;&nbsp;Responsibilities<ul><li>Design, implement, maintain, monitor, and optimize enterprise IT infrastructure and digital platforms.</li><li>Support and administer ERP systems (particularly SAP Basis) and ensure system availability, security, and optimal performance.</li><li>Collaborate with developers to support application deployment, integration, and performance tuning.</li><li>Participate in cloud migration and modernization projects aligned with the company’s digital transformation goals.</li><li>Evaluate, recommend, and integrate new technologies to enhance efficiency and automation.</li><li>Implement DevOps and CI/CD practices, including infrastructure as code where applicable.</li><li>Ability to design and implement automation, monitoring and reporting solutions (MS PowerShell, Python, Bash, MS Graph, MS Power Platform, Active Directory, Entra ID).</li><li>Ensure system security, data protection, and compliance with IT governance standards.</li><li>Strong expertise in Windows and Linux systems administration.</li><li>Experience with containerization, virtualization (Microsoft Hyper-V &amp; VMWare ESXi) and cloud platforms (Azure, AWS, or GCP).</li><li>Excellent understanding of networking, security, and storage technologies.</li><li>Provide mentorship, technical leadership, and troubleshooting support to IT and application teams.</li><li>Provide 2nd level support.</li><li>Participate in infrastructure upgrades, monitoring setup, and incident resolution.</li><li>Performs configuration management and disaster recovery tasks on a new environment.</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).</li><li>5+ years of experience in systems engineering, infrastructure management, or DevOps environments.</li><li>Solid experience with ERP systems administration, ideally SAP Basis (installation, upgrades, performance monitoring, and troubleshooting).</li><li>Strong knowledge of Windows and/or Linux server environments.</li><li>Experience with cloud platforms (Azure, AWS, or GCP) and virtualization technologies.</li><li>Familiarity with CI/CD tools (GitHub Actions, Azure DevOps) and containerization (e.g., Docker, Kubernetes).</li><li>Good understanding of networking, security, storage, and backup technologies.</li><li>Proven ability to collaborate with cross-functional teams, including developers and ERP specialists.</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Azure or Other related Certification(s)</li><li>Effective/clear communication</li><li>Cooperation and teamwork</li><li>Fluency in English (oral &amp; written)</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.&nbsp;</li></ul>&nbsp;

Ready to make compliance seamless? As an IT Compliance Specialist, you’ll ensure our systems meet regulatory standards, define technical specs, and be the key link with the gaming regulator. Your impact starts here, are you in?&nbsp;Your day to day will include:<ul><li>Managing and providing subject matter expertise on the operation of HGC’s Control System(s) for all gaming platforms and BI reports</li><li>Liaising with gaming regulatory authorities ensuring fluent communication regarding technical compliance issues and acting as point of technical contact for auditing authorities’ requests</li><li>Ensuring smooth access of gaming regulator to OPAP’s regulatory reporting systems, providing user support and managing relevant issues</li><li>Inspecting and evaluating systems and applications lifecycle as per their compliance to the regulatory framework, identifying areas of risk and suggesting actions for their mitigation</li><li>Translating applicable regulatory requirements to technical specifications for all products and operations of OPAP, evaluating compensating solutions</li><li>Working closely with vendors and internal teams for the accurate communication and implementation of the necessary technical specifications to meet the regulatory framework</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science/Information Technology or equivalent</li><li>3+ years of relevant experience in Information Security, IT architecture, IT Business Analysis, IT Audit or similar role, preferably in a regulated industry</li><li>Eager to gain a deep understanding of OPAP’s games and the relevant data that gaming solutions provide to act effectively as a subject matter expert for regulatory reporting systems &nbsp;</li><li>Very good understanding of modern IT systems, infrastructure and applications</li><li>Good understanding of databases and basic SQL queries/functions, hands-on experience will be highly preferable</li><li>Strong analytical and organizational skills, combined with advanced project management expertise</li><li>Business-driven and results-oriented, able to perform under pressure and meet strict deadlines</li><li>Excellent communication skills (written and verbal) both in Greek and English languages</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

IT Compliance Specialist (3825)

We are seeking an experienced IT Project Manager &amp; Application Owner to fill a hybrid role within our IT department. This individual will be responsible for both leading the successful, end-to-end delivery of different sizes of IT projects and for assuming full lifecycle ownership of one or more key business applications. This position will focus mainly on the HR, Legal and Communication domains.What We Offer:<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>Recognition as part of a Great Place to Work company culture</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul>Your Responsibilities:Project Leadership:&nbsp;<ul><li>Lead complex IT projects from initiation to closure, ensuring scope, schedule, and budget adherence.</li></ul>Application Stewardship:<ul><li>Own the application lifecycle, including strategic roadmap, budget, and business value.</li><li>Manage application support and incidents and ensure Service Level Agreement are met</li></ul>Stakeholder Management:&nbsp;<ul><li>Act as the primary IT partner to the business, translating needs into technical requirements.</li></ul>Vendor &amp; Procurement Management:<ul><li>Lead RFI/RFP processes and vendor selection, managing partner relationships after implementation (QBR)</li></ul>Operational Excellence:&nbsp;<ul><li>Guarantee application(s) stability, security, and performance as the final escalation point.</li></ul>Team coordination:&nbsp;<ul><li>Coordinate matrixed internal teams and external vendors to achieve project and operational goals.</li></ul>As an IT Project ManagerInitiation &amp; Planning:<ul><li>Collaborate with sponsors to define project scope, goals, and deliverables.</li><li>Develop detailed project plans, work-breakdown structure and resource plan</li><li>Conduct comprehensive risk assessments and develop mitigation strategies.</li><li>Establish project budget and track invoices process.</li></ul>RFI / RFP Preparation:<ul><li>Partner with business and technical teams to define detailed requirements for new software</li><li>Author comprehensive Request for Information and Request for Proposal documents.</li><li>Manage the vendor communication and Q&amp;A process.</li><li>Organize and facilitate vendor demonstrations.</li><li>Lead the vendor evaluation committee, develop scoring matrices and provide a final selection recommendation.</li><li>Support the procurement and legal teams during contract negotiation.</li></ul>Execution &amp; Control:<ul><li>Lead project kick-off meetings and regular status meetings.</li><li>Proactively manage and track project risks, issues, and dependencies, escalating as needed.</li><li>Manage the project budget, tracking actuals against forecast and handling change requests.</li><li>Prepare and deliver clear status reports and presentations to all levels of stakeholders</li><li>Ensure project documentation and deliverables are tracked, reviewed and approved</li></ul>Closure:<ul><li>Coordinate User acceptance testing and ensure all criterias are met for go-live.</li><li>Manage the project transition to the operational support team.</li><li>Conduct post-project reviews and "lessons learned" sessions.</li></ul>As an Application OwnerStrategy &amp; Roadmap:<ul><li>Develop and maintain the 3-5 year strategic roadmap for the application(s), aligning with business objectives.</li><li>Plan for the application lifecycle, including upgrades, enhancements, and eventual closure.</li></ul>Financial Management:<ul><li>Develop and manage the annual budget for the application(s), including licenses, maintenance, support, and enhancement costs.</li><li>Continuously track and optimize costs</li></ul>Operations &amp; Performance:<ul><li>Act as the primary escalation point for major incidents and problem management.</li><li>Monitor application performance, availability, and user satisfaction.</li><li>Liaise with infrastructure, database, and security teams to ensure the underlying technology stack is robust and secure.</li></ul>Lifecycle &amp; Vendor Management:<ul><li>Manage the backlog of bug fixes and enhancement requests</li><li>Oversee the release management and change control process for the application.</li><li>Manage the relationship with the application vendor(s), ensuring adherence to Service Level Agreements and driving value from the partnership.</li></ul>Compliance &amp; Security:<ul><li>Ensure the application adheres to all internal security policies and external regulations.</li><li>Elaborate compliance and security documentation during project implementation</li><li>Coordinate regular security audits, vulnerability assessments, and disaster recovery testing</li></ul>Qualifications:Essential<ul><li>Master’s Degree in Computer Science, Information Systems, or Engineering</li><li>More than 5 years of practical experience in projects related applications</li><li>Demonstrable experience as an application owner, product management</li><li>Project management certification (PMP)</li><li>Proven, end-to-end experience leading RFI/RFP processes, vendor evaluation, and selection.</li><li>Strong experience managing external vendors and managed service providers</li><li>Experience of working within a culturally diverse global company</li><li>Fluent or native English speaker</li><li>Knowledge and experience on Google workplace</li></ul>&nbsp;Desirable<ul><li>Knowledge and experience with technical fields ( application architecture, servers and applications services troubleshooting,...)</li><li>Knowledge of Imerys internal organization</li><li>Conversant in French would be advantageous</li></ul>

IT Project Manager & Application Owner

As an IT System Engineer, you will be responsible for designing, implementing, and maintaining our IT systems, networks, and cloud environments. You will play a key role in ensuring system reliability, security, and scalability while collaborating with cross-functional teams. The ideal candidate will have strong expertise in Active Directory (AD), hybrid cloud environments, Microsoft 365 administration, cloud platforms (Azure) and enterprise storage solutions.What you will focus on<ul><li>Manage and optimize Active Directory (AD), Group Policies, DNS, DHCP, and identity access management across on-premise and cloud environments.</li><li>Implement and support hybrid cloud environments, ensuring seamless integration between on-premises infrastructure and cloud services (Azure AD etc.)</li><li>Administer and maintain Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, OneDrive, Defender for Office 365), ensuring security, compliance, and efficiency.</li><li>Oversee email security, user provisioning, and access controls within Microsoft 365 and Azure AD.</li><li>Maintain enterprise storage solutions (SAN, NAS, cloud storage), ensuring performance, redundancy, and data security.</li><li>Knowledge of SQL databases (Microsoft SQL Server or Oracle).</li><li>Administer Windows/Linux servers, virtualization platforms (VMware, Hyper-V), and cloud infrastructure (Azure).</li><li>Develop scripts (PowerShell, Bash, Python) to automate system tasks and infrastructure deployment.</li><li>Troubleshoot and resolve system, storage, and database-related issues, working closely with IT support and development teams.</li><li>Maintain and test backup and disaster recovery solutions to ensure business continuity.</li><li>Document system architectures, configurations, and procedures while mentoring junior IT staff.</li></ul>&nbsp;Who we are looking for<ul><li>BSc degree in Computer Science, Information Technology, or related field.</li><li>Strong experience in system engineering, IT infrastructure, and cloud administration.</li><li>Strong expertise in Active Directory (AD), Azure AD and managing Microsoft 365 administration</li><li>Experience with hybrid cloud environments, integrating on-premises infrastructure with cloud services, in enterprise storage solutions (SAN, NAS, cloud storage).</li><li>Proficiency in Windows/Linux OS, networking, and virtualization (VMware, Hyper-V).</li><li>Hands-on experience with cloud platforms (Azure), including infrastructure deployment, security, and cost optimization.</li><li>Scripting and automation skills (PowerShell, Bash, Python) for system administration and provisioning.</li><li>Strong understanding of cybersecurity principles, endpoint security, and identity and access management (IAM).</li></ul>&nbsp;Preferred Qualifications:<ul><li>Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Solutions Architect or SQL Database certifications (MCSE: Data Management &amp; Analytics, etc.).</li><li>Experience with Infrastructure as Code (IaC) tools like Terraform or Ansible.</li><li>Familiarity with DevOps methodologies and CI/CD pipelines.</li></ul>Your value<ul><li>Critical &amp; Analytical Thinking |&nbsp;Analyze precisely all related information to quickly conclude on sustainable suggestions and actions</li><li>Proactivity | Take initiatives, anticipate needs and actively seek opportunities for improvement</li><li>Time management |&nbsp;Prioritize tasks effectively, manage time efficiently</li><li>Authentic Communication |&nbsp;Deliver messages in a clear, compelling, and concise manner</li><li>Togetherness |&nbsp;Value team’s ideas, uniqueness and safeguard belonging</li><li>Digital Savviness |&nbsp;Be acquainted with and expand digital culture, enhance new technologies and approaches in field of expertise</li></ul>We care for you&nbsp;<ul><li>Opportunity to work with cutting-edge technologies</li><li>Career development through certifications and training programs</li><li>Collaborative and growth-focused IT team</li><li>Hybrid working model</li><li>Free lunch break in our restaurant</li><li>Free parking</li><li>Wellbeing Program</li></ul>&nbsp;A&nbsp;place where everyone belongs&nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law.Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;&nbsp;&nbsp;AB&nbsp;is recognized as a Top Employer 2025 in&nbsp;Greece.&nbsp;Top Employer Institute: Certified Excellence in Employee Conditions&nbsp;&nbsp;We Give Our Best to Make a Difference in People’s Lives&nbsp;&nbsp;&nbsp;&nbsp;#EdoToKaloEinaiGiaOlous #proudABers&nbsp;Start your retail journey and live our values of care, teamwork, humor, integrity and courage.*All applications are treated with utmost confidentiality

IT System Engineer

Η ΕΛΒΑΛ αποτελεί τον τομέα έλασης Αλουμινίου της ΕΛΒΑΛΧΑΛΚΟΡ Α.Ε και είναι μία από τις κορυφαίες Εταιρίες του κλάδου, σε παγκόσμιο επίπεδο και η μοναδική στην Ελλάδα.Βασικές Αρμοδιότητες•Εκτέλεση προληπτικών και διορθωτικών εργασιών συντήρησης σε μηχανήματα και συστήματα•Διαχείριση αποθέματος ανταλλακτικών και υλικών συντήρησης.•Έλεγχος λειτουργίας και άμεση αντιμετώπιση τεχνικών προβλημάτων•Συνεργασία με την ομάδα συντήρησης και συμμετοχή σε έργα τεχνικών βελτιώσεων•Συνεργασία με εξωτερικά συνεργεία και προμηθευτές για την προμήθεια ανταλλακτικών ή υπηρεσιών•Τήρηση των κανόνων ασφαλείας και των εσωτερικών διαδικασιών ποιότηταςΓνώσεις, προσόντα και εμπειρία•Πτυχίο&nbsp;Τεχνολόγου&nbsp;Μηχανολόγου (ΑΕΙ&nbsp;ή&nbsp;ισοδύναμο)•Εμπειρία τουλάχιστον&nbsp;2-3&nbsp;ετών σε&nbsp;αντίστοιχη&nbsp;θέση,&nbsp;ιδανικά&nbsp;σε&nbsp;βιομηχανικό&nbsp;ή&nbsp;τεχνικό&nbsp;περιβάλλον•Καλή γνώση μηχανολογικών εγκαταστάσεων (αντλίες, καυστήρες, πνευματικά/υδραυλικά συστήματα κ.λπ.)•Ικανότητα ανάγνωσης και ερμηνείας&nbsp;μηχανολογικών σχεδίων•Καλή γνώση Η/Υ και χρήσης MS Office•Καλή γνώση αγγλικής τεχνικής ορολογία•Ικανότητα εργασίας σε ομάδα, υπευθυνότητα και προσανατολισμός στη λύση

MECHANICAL MAINTENANCE SUPERVISOR (3699)

Ο Όμιλος&nbsp;UNISON, στο πλαίσιο της&nbsp;συνεχούς ανάπτυξης, ζητά να εντάξει στην Ομάδα μας έναν Ηλεκτρολόγο για τον έλεγχο, την συντήρηση και αντιμετώπιση βλαβών ηλεκτρικών εγκαταστάσεων σε επαγγελματικό κτίριο.&nbsp;Τοποθεσία: Μαρούσι&nbsp;Βασικές αρμοδιότητες:&nbsp;<ul><li>Προληπτική και διορθωτική συντήρηση ηλεκτρικών εγκαταστάσεων και εξοπλισμού</li><li>Έλεγχος, δοκιμές και συντήρηση γεννήτριας, καθώς και παρακολούθηση της ομαλής λειτουργίας της σε περίπτωση διακοπής ρεύματος</li><li>Συντήρηση και έλεγχος πυροσβεστικού συστήματος (αντλιοστάσιο πυρασφάλειας, πίεση δικτύου, πίνακες ελέγχου)</li><li>Έλεγχος συστημάτων κλιματισμού (κεντρικών μονάδων, split, εξαερισμού)</li><li>Εντοπισμός και επισκευή ηλεκτρολογικών βλαβών σε πίνακες, κυκλώματα και μηχανήματα</li><li>Έλεγχος ασφαλείας σύμφωνα με τους ηλεκτρολογικούς κανονισμούς</li><li>Καταγραφή εργασιών και ενημέρωση για την κατάσταση του εξοπλισμού</li><li>Παρακολούθηση εξωτερικών συνεργατών – συνεργείων</li></ul>&nbsp;Προφίλ Υποψηφίων:<ul><li>Απόφοιτος ΤΕΕ ή ΙΕΚ ή Σχολής Μαθητείας ΔΥΠΑ (πρώην ΟΑΕΔ) ειδικότητος ηλεκτρικών εγκαταστάσεων</li><li>Κάτοχος Άδειας Τεχνίτη Ηλεκτρολόγου</li><li>Ανάλογη εμπειρία τουλάχιστον 3 ετών, σε εταιρεία συντήρησης Η/Μ εγκαταστάσεων</li><li>Βεβαίωση αναγγελίας βάσει του ΠΔ 108/2013</li><li>Διαθεσιμότητα για πενθήμερη πλήρη απασχόληση (ΔΕ-ΠΑ)</li><li>Ωράριο εργασίας: 08:00-16:00</li><li>Γνώση επίλυσης βλαβών</li><li>Πελατοκεντρική αντίληψη</li><li>Οργάνωση και σωστή διαχείριση προτεραιοτήτων.</li></ul>&nbsp;Προσφέρονται:<ul><li>Άμεση πρόσληψη</li><li>Άριστο εργασιακό περιβάλλον</li><li>Διαρκής εκπαίδευση</li><li>Προοπτικές εξέλιξης</li></ul>

Ηλεκτρολόγος

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!<h2>Position Overview</h2>The IT&amp;T HelpDesk Service Desk Agent plays a crucial role in providing exceptional customer support to users of the IT&amp;T services offered by the company. This role is responsible for promptly and courteously responding to, investigating, and resolving issues raised by end users. Tasks include the installation, monitoring, and maintenance of the airport’s IT&amp;T systems and networks. The role utilizes IT service management tools and request fulfillment processes, in line with help desk objectives, and collaborates closely with all FG IT&amp;T level 2 Specialist teams.<h2>About Them</h2>Our client is committed to operational excellence and the provision of world-class IT&amp;T support services. They strive to ensure the seamless functioning of our airport’s infrastructure through proactive monitoring and a dedicated support team. Their mission is to create a secure and reliable IT&amp;T environment by prioritizing customer satisfaction, continuous improvement, and innovation.<h2>Key Responsibilities</h2><ul><li>Respond to user and customer calls as part of the IT&amp;T Service Desk</li><li>Register and update tickets using the ITSM tool</li><li>Utilize the ITSM tool for incident, service request, problem, and asset management</li><li>Ensure accurate ticket assignments and timely resolution within SLA commitments</li><li>Provide technical information and clarifications to user and customer queries</li><li>Perform incident investigation, analysis, and resolution both onsite and remotely</li><li>Engage Second Level Support and system providers/manufacturers as needed</li><li>Escalate issues in line with operational procedures</li><li>Perform equipment/software installation, updates, and maintenance</li><li>Monitor system and infrastructure availability through corporate tools</li><li>Dispatch critical system notifications to relevant users and customers</li><li>Maintain and update the IT&amp;T knowledge base</li><li>Prepare and submit regular activity reports</li><li>Perform hardware asset safekeeping, reconciliation, and record-keeping</li><li>Execute IMACD (Install, Move, Add, Change, Dispose) of IT&amp;T assets</li></ul><h2>Special Duties</h2><ul><li>Lead or participate in IT&amp;T-related projects as assigned</li></ul><h2>Required Skills</h2><ul><li>Bachelor’s degree in Information Technology, Computer Systems, or Electronics Engineering</li><li>Minimum 3 years of professional experience in service desk environments and technical support roles</li><li>Hands-on experience with ITSM ticketing systems</li><li>Strong knowledge of IT software systems (databases, office applications, OS)</li><li>Solid understanding of IT hardware systems</li><li>Proven experience in hardware/software installation, maintenance, and troubleshooting</li><li>Fluent in written and spoken English (native or certified at C1/C2 level)</li></ul><h2>Desired Skills</h2><ul><li>ITIL certification</li><li>Network/system certifications (e.g., Cisco, CompTIA, Microsoft)</li></ul><h2>What You Can Expect</h2>At our client’s, you will be part of a high-impact team focused on supporting mission-critical IT&amp;T infrastructure in a dynamic airport environment. They offer opportunities for career growth, participation in forward-thinking projects, and engagement with modern technologies. They promote a collaborative and inclusive workplace culture, where your expertise contributes directly to their operational success.<h2>Reporting Structure</h2>Reports to: IT&amp;T HelpDesk Supervisor / IT&amp;T Systems Infrastructure Manager Supervises: None<h2>General</h2>The holder of this position must comply with internal guidelines and procedures, the Labour Charter, and applicable national/international regulations. This job description reflects core responsibilities, which may be updated by Management or HRT in response to structural changes or evolving duties.

Service Desk Agent

A Data Analyst&nbsp;(Business Intelligence) is responsible for collecting, analyzing, and interpreting data to provide actionable insights that support data-driven decision-making. This role will focus on various aspects of the hotel’s operations, including revenue optimization, and operational efficiency.Applicant’s main accountabilities:<ul><li>Collect and compile data from various sources (property management systems, reservations Platforms, financial reports) to create meaningful reports.</li><li>Develop and maintain regular performance reports on key metrics (occupancy rates, average daily rate, and revenue per available room).</li><li>Monitor and analyze market trends, competitive landscape and pricing strategies of other hotels in Rhodes.</li><li>Assist in the creation of budgets and financial forecasts.</li><li>Provide insights into revenue and cost projections for the hotel’s financial planning.</li><li>Ensure data privacy and security protocols are followed in data handing and reporting. &nbsp;</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Economics, Statistics, Mathematics, Data science or relevant field.</li><li>Master’s degree or equivalent in Data science, Economics or relevant field would be considered as extra asset.</li><li>Proficiency in data analytics and visualization tools (e.g., Excel, Tableau, Power BI).</li><li>Knowledge of hotel management systems and databases.</li><li>Minimum 2 years’ related experience in similar role.</li><li>Fluency in English; knowledge of other languages is a plus (preferably German).</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills.</li><li>Strong problem-solving and critical-thinking abilities.</li><li>Excellent communication and presentation skills.</li><li>Attention to detail and a commitment to data accuracy.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.

Data Analyst

The Paintshop Coordinator assists with the multi-shift day-to-day manufacturing operations, ensuring the product shipments meet the customer’s schedule.&nbsp; Ensures that company policies and procedures are adhered to within manufacturing operations. &nbsp;Key Responsibilities<ul><li>Supports the operation of the powder coating process for metal objects.</li><li>Assists in following operational procedures and contributes suggestions for improvements related to safety, quality, and efficiency.</li><li>&nbsp; Provides daily coordination and guidance to Paintshop staff and supports their training and development.</li><li>Monitors the chemical pre-treatment process and ensures correct handling of materials under supervision.</li><li>Assists with handling, preparing, and replenishing solutions (acids and other liquids) according to established procedures.</li><li>&nbsp;Performs routine quality checks and assists with final product measurements.</li><li>Contributes to capacity and resource planning by providing data and observations to the supervisor.</li><li>Ensures work is carried out in accordance with quality, environmental, safety, and information security policies and procedures.</li><li>Maintains a high standard of work and supports others in doing the same.</li></ul>&nbsp;Requirements<ul><li>Degree in Chemical Engineering, Materials Science, Mechanical Engineering, or related technical field.</li><li>3–5 years of experience in powder coating of metal objects (metal structures, doors, etc.) or relevant industrial experience.</li><li>Strong teamwork skills and the ability to coordinate tasks and support colleagues.</li><li>&nbsp;Willingness to learn, take initiative, and develop within the role.&nbsp;</li><li>Strong analytical and problem-solving skills.</li><li>Project management and cross-functional collaboration skills.</li><li>Advanced English knowledge (oral and written)</li><li>Advanced knowledge of MS Office and EPR Systems (preferably SAP)</li><li>Ability to work on rotating shifts.</li></ul>

Paintshop Coordinator

A Segregation of Duties (SoD) Engineer (sometimes called SoD Technical Analyst or SoD Engineer) is a technical and security-focused role responsible for implementing, automating, and maintaining the systems and controls that enforce segregation of duties across IT applications — particularly ERP and identity management platforms.&nbsp;Responsibilities<ul><li>IT applications Systems Configuration &amp; Implementation</li></ul><ul><li></li></ul><ul><li>Configure SoD rulesets and risk matrices in systems like Sap Erp , SAP GRC Access Control, ServiceNow and other tools.</li><li>Integrate SoD analysis tools with Identity and Access Management (IAM) platforms or ERP systems.</li><li>Automate provisioning workflows and SoD checks for user access requests.</li></ul><ul><li>SoD Rule Development &amp; Maintenance<ul><li>Translate business control requirements into technical SoD rules.</li><li>Build and maintain rule libraries that define incompatible roles and transactions.</li><li>Regularly update rulesets to reflect process or system changes.</li></ul></li><li>Monitoring &amp; Reporting<ul><li>Develop automated reports for SoD violations and mitigations.</li><li>Create dashboards for compliance tracking and audit reporting.</li><li>Support remediation efforts by identifying root causes of conflicts.</li></ul></li><li>Integration &amp; Automation<ul><li>Work with APIs, scripts, or connectors to synchronize data between IAM systems and ERPs.</li><li>Implement automated SoD checks during onboarding/offboarding processes.</li></ul></li><li>Audit &amp; Compliance Support<ul><li>Provide technical evidence and reports for internal/external audits.</li><li>Partner with auditors, compliance teams, and SoD administrators during reviews.</li></ul></li></ul>&nbsp;Qualifications<ul><li>BSc in Computer Science, Information Technology, or a related field.&nbsp;</li><li>Technical Skills: SAP, SAP GRC, ServiceNow, Azure AD, Python, PowerShell, SQL, APIs, SQL Server, Oracle DB, HANA, SOX, ISO 27001, NIST, COBIT, COSO.</li><li>Preferred qualifications:</li></ul><ul><li></li></ul><ul><li>Certification in SAP Security</li><li>CISA, CISM, or other audit/security certifications.</li><li>Experience in internal audit, IT security, or compliance functions.</li></ul>&nbsp;&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>

SEGREGATION OF DUTIES ENGINEER (3622)

A Segregation of Duties (SoD) Engineer (sometimes called SoD Technical Analyst or SoD Engineer) is a technical and security-focused role responsible for implementing, automating, and maintaining the systems and controls that enforce segregation of duties across IT applications — particularly ERP and identity management platforms.&nbsp;Responsibilities<ul><li>IT applications Systems Configuration &amp; Implementation</li></ul><ul><li></li></ul><ul><li>Configure SoD rulesets and risk matrices in systems like Sap Erp , SAP GRC Access Control, ServiceNow and other tools.</li><li>Integrate SoD analysis tools with Identity and Access Management (IAM) platforms or ERP systems.</li><li>Automate provisioning workflows and SoD checks for user access requests.</li></ul><ul><li>SoD Rule Development &amp; Maintenance<ul><li>Translate business control requirements into technical SoD rules.</li><li>Build and maintain rule libraries that define incompatible roles and transactions.</li><li>Regularly update rulesets to reflect process or system changes.</li></ul></li><li>Monitoring &amp; Reporting<ul><li>Develop automated reports for SoD violations and mitigations.</li><li>Create dashboards for compliance tracking and audit reporting.</li><li>Support remediation efforts by identifying root causes of conflicts.</li></ul></li><li>Integration &amp; Automation<ul><li>Work with APIs, scripts, or connectors to synchronize data between IAM systems and ERPs.</li><li>Implement automated SoD checks during onboarding/offboarding processes.</li></ul></li><li>Audit &amp; Compliance Support<ul><li>Provide technical evidence and reports for internal/external audits.</li><li>Partner with auditors, compliance teams, and SoD administrators during reviews.</li></ul></li></ul>&nbsp;Qualifications<ul><li>BSc in Computer Science, Information Technology, or a related field.&nbsp;</li><li>Technical Skills: SAP, SAP GRC, ServiceNow, Azure AD, Python, PowerShell, SQL, APIs, SQL Server, Oracle DB, HANA, SOX, ISO 27001, NIST, COBIT, COSO.</li><li>Preferred qualifications:</li></ul><ul><li></li></ul><ul><li>Certification in SAP Security</li><li>CISA, CISM, or other audit/security certifications.</li><li>Experience in internal audit, IT security, or compliance functions.</li></ul>&nbsp;&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>&nbsp;

A Azure &amp; Systems Senior Engineer with proven experience in datacenter environments, virtualization, and the Microsoft technology stack. The successful candidate will be responsible for maintaining and evolving our hybrid infrastructure across on-premises and cloud (Azure) platforms, ensuring performance, scalability, and security across all Corporate IT systems.&nbsp;Responsibilities<ul><li>Deploy, monitor, and optimize Azure workloads (IaaS/PaaS, Azure Arc, storage).</li><li>Administer and harden Active Directory (GPOs, OU structure, DNS/DHCP, delegation).</li><li>Implement and maintain Entra ID policies, Conditional Access, MFA, and identity protection.</li><li>Experience designing high-availability and disaster recovery solutions using Azure native services (Availability Zones, ASR, Load Balancers, Storage redundancy models)</li><li>Manage and support Intune, Autopilot, endpoint compliance, and device configuration.</li><li>Administer Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive).</li><li>Apply and maintain the Microsoft Tiering Security Model (Tier-0 / Tier-1 / Tier-2).</li><li>Support hybrid identity and AD/Entra synchronization.</li><li>Support Windows Server and virtualization environments (Hyper-V/VMware).</li><li>Ensure endpoint and infrastructure security using Defender for Endpoint.</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).</li><li>5+ years of experience in Systems Engineering or Infrastructure Administration.</li><li>Proven experience with Azure IaaS/PaaS, Azure Arc, Azure networking, monitoring, and hybrid environments.</li><li>Familiarity with Microsoft Tiering Security Model (Tier-0 / Tier-1 / Tier-2) and privileged access concepts.</li><li>Strong hands-on experience with Microsoft Hyper-V (clusters, storage, HA), and good understanding of VMware environments.</li><li>Experience in backup/recovery platforms</li><li>Strong experience with Azure IaaS/PaaS, Azure Arc, and Intune MDM.</li><li>Strong understanding of Windows Server 2016/2019/2022, Active Directory, and related services.</li><li>Familiarity with PowerShell scripting for automation.</li><li>Solid working knowledge of Microsoft 365 services</li><li>Good understanding of networking fundamentals (TCP/IP, VLANs, VPNs).</li><li>Azure Certifications (AZ-104, AZ-305, MS-102, SC-300) considered a plus.</li><li>Effective communication skills, teamwork mindset, and structured documentation habits.</li><li>Cooperation and teamwork</li><li>Fluency in English (oral &amp; written)</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Continuous Learning and development.&nbsp;</li></ul>

AZURE & SYSTEMS SENIOR ENGINEER (3621)

MS Security is seeking a highly qualified and experienced Senior Guard to join our Cargo Security Department. The Senior Guard will be responsible for leading and supervising security operations onboard vessels to prevent drug trafficking, ensure cargo security, and maintain peace and order. This role requires strong leadership abilities, excellent communication skills, and a comprehensive understanding of security protocols and procedures in maritime environments.&nbsp;Responsibilities:<ul><li>Lead and supervise security teams in implementing access control measures and patrolling duties to prevent unauthorized access and ensure the security of cargo onboard vessels.</li><li>Conduct pre-deployment briefings to communicate mission objectives, security protocols, and emergency procedures to security team members.</li><li>Coordinate with vessel captains and crew to assess security risks, develop security plans, and implement appropriate countermeasures to prevent drug trafficking and illicit activities.</li><li>Monitor vessel movements and maintain situational awareness through continuous patrols and surveillance, responding promptly to any security incidents or breaches.</li><li>Conduct regular inspections of cargo areas, storage facilities, and access points to detect and deter potential security threats, including drug smuggling and contraband.</li><li>Train security team members on search and inspection techniques, use of security equipment, and compliance with international maritime security regulations.</li><li>Manage and maintain security equipment, including CCTV cameras, metal detectors, and communication devices, ensuring operational readiness at all times.</li><li>Liaise with government authorities, law enforcement agencies, and port officials to exchange information and coordinate security efforts in combating drug trafficking and criminal activities.</li><li>Prepare detailed incident reports and debriefings following security incidents or breaches, documenting lessons learned and recommending corrective actions to prevent recurrence.</li><li>Provide mentoring and guidance to junior security personnel, fostering a culture of professionalism, teamwork, and accountability within the security team.</li></ul>

Senior Guard (Unarmed Cargo Security)

Στο πλαίσιο της συνεχούς ανάπτυξης, η&nbsp;ΚΕΒΕ&nbsp;αναζητά&nbsp;Μηχανικός Συντήρησης&nbsp;για την ενίσχυση της παραγωγικής της ικανότητας στη μονάδα της στη&nbsp;Νέα Σάντα – Κιλκίς.Αρμοδιότητες:<ul><li>Επίβλεψη και υποστήριξη της ομαλής λειτουργίας του μηχανολογικού εξοπλισμού.</li><li>Διάγνωση και επίλυση βλαβών σε συστήματα μετάδοσης κίνησης, αλυσίδες, ταινιοδρόμους και υδραυλικά κυκλώματα.</li><li>Συνεργασία με τις ομάδες παραγωγής και ηλεκτρολογικής συντήρησης για τη βελτίωση των διαδικασιών.</li><li>Τήρηση τεχνικής τεκμηρίωσης και εξασφάλισης της συμμόρφωσης με τα πρότυπα ασφαλείας.</li><li>Εμπλοκή στον σχεδιασμό και την εφαρμογή καινοτόμων λύσεων.</li></ul>Απαραίτητα Προσόντα:<ul><li>Προϋπηρεσία μηχανικού ιδανικά σε βιομηχανικό περιβάλλον.</li><li>Άνεση στην τεχνική διάγνωση και στη χρήση σχεδίων.</li><li>Ικανότητα διάγνωσης και επίλυσης τεχνικών προβλημάτων.</li><li>Γνώση βιομηχανικών προτύπων και διαδικασιών ασφαλείας.</li><li>Ομαδικό πνεύμα και διάθεση για συνεργασία και εξέλιξη.</li></ul>Παροχές:<ul><li>Ομαδικό πρόγραμμα ιδιωτικής ασφάλισης για εσάς και όλα τα μέλη της οικογένειάς σας, χωρίς επιπλέον συνεισφορά.</li><li>Μετακίνηση με εταιρικό 24ωρο λεωφορείο από Θεσσαλονίκη.</li><li>Μηνιαίες επιταγές επιδόματος σίτισης.</li><li>Συνεχής εκπαίδευση και ανάπτυξη.</li><li>Επιδόματα γάμου και γέννησης τέκνου.</li><li>Επίδομα καλοκαιρινών διακοπών στα ξενοδοχεία του ομίλου.</li><li>Χριστουγεννιάτικο και Πασχαλινό Πακέτο.</li></ul>

Μηχανικός Συντήρησης

The objective of&nbsp;Level-2 Industrial Applications Developer&nbsp;is the design, development, testing, implementation, and maintenance of Level-2 industrial applications used to support our manufacturing/operations processes. Aim is to work closely with engineers and other stakeholders to understand their needs and develop solutions that improve efficiency, productivity, and data analysis capabilities. Important aspect is also to provide technical support to troubleshoot complex issues, identify root causes, and ensure optimal system performance.&nbsp;Responsibilities<ul><li>Ensures proper operation of Level-2 industrial applications under his responsibility</li><li>Schedules and performs preventive maintenance, monitors system health, takes frequent backups, installs updates, fixes, or patches to Level-2 systems</li><li>Collaborates with internal users and external vendors in case of an incident to achieve proper incident resolution with minimum downtime&nbsp;</li><li>Collaborates with external partners to ensures the provision of the agreed quality of maintenance and support services</li><li>Safeguards authentication, authorization, and proper access of shop floor users to Level-2 industrial applications</li><li>Troubleshoot and resolve technical problems related to shop floor servers and workstations, hosting Level-2 industrial applications</li><li>Provides training to Level-2 users and communicates with them to diagnose the nature of any issues they are experiencing, aiming to provide solutions that ensure business continuity</li><li>Acts as liaison between&nbsp;shop floor plant production teams and IT on topics related to Level-2 industrial applications under his responsibility</li><li>Analyzes, designs, develops, delivers, and supports Level-2 industrial applications based on plant production business requirements</li><li>Provides oversight to OT cybersecurity implementation activities for Level-2 industrial applications in accordance with group security guidelines</li></ul>Knowledge, Qualifications and Experience<ul><li>BSc/MSc degree in Engineering, Computer Science, or any other relevant field</li><li>2+ years of professional experience in&nbsp;programming, information systems management&nbsp;and application development</li><li>Professional experience in Microsoft.NET, C#, SQL Server and similar technologies. Knowledge of JAVA/javascript will be considered a plus</li><li>Experience with Level-2 industrial applications workstream. Knowledge of HMI technology will be highly appreciated. Knowledge of Siemens Wincc system will be considered a plus</li><li>Previous experience with vendor management as well as applications maintenance and support services provisioning&nbsp;</li><li>Experience with Microsoft SQL Server&nbsp; databases will be appreciated</li></ul>

INDUSTRIAL SOLUTIONS SPECIALIST (3696)

Εκ μέρους του πελάτη μας, πολυεθνικής εταιρείας παραγωγής προϊόντων ιατρικής τεχνολογίας με παρουσία άνω των 35 ετών και ηγετική θέση στην ελληνική αγορά απασχολώντας 500 άτομα προσωπικό, αναζητείται ένας/μία&nbsp;Τεχνικός Συντήρησης&nbsp;για τις εγκαταστάσεις&nbsp;Φαρμακευτικές Εγκαταστάσεις Παραγωγής της εταιρείας στη&nbsp;Λάρισα.Καθήκοντα Θέσης:<ul><li>Ρύθμιση και προσαρμογή μηχανημάτων συσκευασίας βάσει προδιαγραφών προϊόντος</li><li>Έλεγχος καλής λειτουργίας εξοπλισμού και συστημάτων συσκευασίας</li><li>Ανίχνευση και αποκατάσταση βλαβών ή συντονισμός με εξωτερικά τεχνικά συνεργεία</li><li>Τήρηση οδηγιών συντήρησης σύμφωνα με τις προδιαγραφές ασφαλείας και ποιότητας</li><li>Καταγραφή δεδομένων συντήρησης σε σχετικά έντυπα/συστήματα</li><li>Ενημέρωση για ελλείψεις υλικών και ανταλλακτικών προς τον Υπεύθυνο Βάρδιας</li></ul>Απαραίτητα Προσόντα:<ul><li>Πτυχίο Τεχνικής Σχολής (Μηχανολογίας, Αυτοματισμού ή συναφές αντικείμενο)</li><li>Τουλάχιστον 2+ χρόνια εμπειρίας σε αντίστοιχη θέση , ιδανικά σε βιομηχανία</li><li>Ικανότητα στην επισκευή και αντιμετώπιση τεχνικών προβλημάτων</li><li>Εξοικείωση με χρήση ηλεκτρονικών συσκευών και υπολογιστών (Windows, MS Office)</li><li>Καλή γνώση της Αγγλικής γλώσσας (για εταιρικές εκπαιδεύσεις)</li><li>Υπευθυνότητα, προσοχή στη λεπτομέρεια και συνέπεια</li><li>Ικανότητα εργασίας σε βάρδιες</li></ul>Ο πελάτης προσφέρει:<ul><li>Μόνιμη σύμβαση εργασίας</li><li>Δυνατότητες επαγγελματικής εξέλιξης</li><li>Δυνατότητα μεταφοράς προς το εργοστάσιο μέσω εταιρικών λεωφορείων</li></ul>Εάν σας ενδιαφέρει η θέση, παρακαλούμε αποστείλετε το βιογραφικό σας στο&nbsp;paschalina.mikie@grecruitment.com

Tεχνικός Συντήρησης

We are looking for a&nbsp;Machine Learning Ops&nbsp;Engineer for our client. In this role, you will be responsible for designing, implementing, and scaling end-to-end machine learning and AI infrastructure on Databricks. You will contribute to building a unified ML platform that supports multiple business domains, ensuring robust, automated, and scalable ML workflows across the entire lifecycle — from data ingestion and feature engineering to deployment and real-time model serving. You will collaborate closely with data science, platform, and software engineering teams to ensure secure, compliant, and efficient ML operations. What You’ll Be Doing<ul><li>Architect, deploy, and maintain ML pipelines for training, evaluation, deployment, and continuous monitoring using Databricks, MLflow, and related tools.</li><li>Build and manage CI/CD workflows for ML model versioning, testing, and controlled releases.</li><li>Design and operationalize feature pipelines using Databricks Feature Store or similar technologies.</li><li>Implement observability and drift detection for both model and data performance using tools such as Evidently AI, Prometheus, and Grafana.</li><li>Collaborate with platform teams to optimize GPU/CPU clusters, Delta Live Tables, and Unity Catalog for scalability, reproducibility, and compliance.</li><li>Automate infrastructure provisioning using Terraform and Databricks APIs.</li><li>Champion best practices in MLOps, AIOps, and ML governance, ensuring secure and efficient model lifecycle management.</li><li>Partner with data scientists to transition research models into production with minimal friction.</li><li>Evaluate and implement real-time model serving architectures (batch, streaming, or online inference). </li></ul>What You’ll Bring<ul><li>4+ years of experience in MLOps, ML Platform Engineering, or similar production-focused ML roles.</li><li>Strong background in containerization and orchestration (Docker, Kubernetes).</li><li>Proven experience building ML pipelines on Databricks, including MLflow, Delta Lake, Unity Catalog, and Feature Store.</li><li>Proficiency in Python, shell scripting, and Git-based development workflows.</li><li>Experience with monitoring and observability tools such as Prometheus and Grafana.</li><li>Familiarity with streaming data technologies (Kafka, Spark Structured Streaming).</li><li>Experience with IaC (Terraform) and workflow orchestration tools (Airflow, Prefect).</li><li>Excellent problem-solving, communication, and cross-functional collaboration skills. </li></ul>Nice to Haves<ul><li>Experience designing multi-model architectures and scalable model serving systems.</li><li>Exposure to LLMOps and generative AI deployment patterns on Databricks or similar platforms.</li><li>Knowledge of AIOps tools for intelligent alerting, anomaly detection, and system optimization.</li><li>Relevant certifications such as Databricks Certified Machine Learning Professional, Azure AI Engineer Associate, or Azure DevOps Engineer Expert. </li></ul>Why Join Them?💸&nbsp;Competitive salary package.💻&nbsp;Career coaching and mentorship&nbsp;to support your professional growth.🌈&nbsp;Diverse and multicultural teams&nbsp;that promote inclusivity.🦄&nbsp;Outstanding working environment.🚀&nbsp;Continuous training and development opportunities.

Machine Learning Ops

We’re seeking a skilled Network Engineer (L1) to be responsible for the initial receipt, classification, and basic troubleshooting of customer incidents and service requests, focusing on network, cloud, and system infrastructure. The ISC operates on a 24x7 shift rotation to ensure continuous service availability for customers.📌&nbsp;Location: Athens (North Suburbs)📍&nbsp;Working Model: Hybrid🕗Working Hours:&nbsp;Shifts - 24x7x365Reporting to: ISC Manager🕵‍♀️ &nbsp;What we are looking for:Technical Diploma or&nbsp;degree in IT, Computer Science, or a related field (or equivalent experience).&nbsp;&nbsp;Preferred Certifications (Not Mandatory but Advantageous):·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CompTIA A+,·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Microsoft Azure Fundamentals (AZ-900)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Juniper JNCIA-Junos·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fortinet NSE 3 or/and NSE4·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CompTIA Network+ or CCNA·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Microsoft Azure Fundamentals (AZ-900)🎯&nbsp;Main Responsibilities<ul><li>Act as the initial point of contact for customers, receiving incidents, service requests, and inquiries via ticketing system, phone, or email.</li><li>Perform initial triage, classification, and prioritization of incoming tickets in accordance with Service Level Agreements (SLAs) and escalation processes.</li><li>Monitor network infrastructure, firewalls, SD-WAN, and cloud services for performance and security issues.</li><li>Identify and troubleshoot basic network issues, such as connectivity failures, latency, and packet loss.</li><li>Escalate complex or unresolved issues to L2 / L3 teams following established procedures.</li><li>Perform initial diagnostics using tools such as FortiManager, FortiAnalyzer, Zabbix, and Junos Space.</li><li>Provide first-line support for customer inquiries related to network connectivity, VPN access, and firewall policies.</li><li>Log all incidents, service requests, and troubleshooting steps accurately in the ticketing system.</li><li>Follow Standard Operating Procedures (SOPs) for troubleshooting, monitoring, and escalation.</li></ul>💻&nbsp;Specific Technical Skills:<ul><li>Relevant experience in IT support / helpdesk roles will be considered a strong plus</li><li>Basic understanding of networking principles (TCP/IP, routing, switching).</li><li>Familiarity with one or more of the following technologies: Fortinet SD-WAN or FortiGate platforms, Juniper Networks devices.</li><li>Strong problem-solving skills and ability to follow troubleshooting guides.</li><li>Excellent communication skills (written and verbal) in [Language Requirement, e.g., English].</li><li>Ability to work under pressure in a fast-paced, 24x7 operational environment.</li><li>Willingness to work on a rotating shift schedule, including nights, weekends, and public holidays.</li></ul>What you will gain:<ul><li>🏋️‍️Friendly and dynamic working environment</li><li>🏫&nbsp;Formal training and Professional Qualifications fully funded</li><li>✔️&nbsp;Competitive compensation package</li><li>⚕️&nbsp;Private Health Insurance</li><li>⚖️Work-Life Balance initiatives</li><li>🏃🏽‍Corporate Teams (e.g. Running, Volunteering)</li><li>👥&nbsp;A Buddy who will support you with your onboarding</li></ul>

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